The process of booking a trailer with them was a nightmare. They don't have a website and getting a…read morecall back took days after leaving multiple messages. I finally booked a unit for Memorial Day Weekend sight unseen because their rep (Cheryl) told me their website was down. And because of the holiday, they charged a 3-day minimum - which was fine. Drop off Friday and pick-up Monday. That's what the contract stated and what we paid for. However, when we arrived at the campsite on Saturday - the trailer still was not delivered! We had to call them to make sure it was indeed coming. When they finally brought it, they "forgot" to bring the generator we also rented! And later on night 1, after using only about 3 gallons of water, the fresh water ran out! So they also did NOT DELIVER THE UNIT WITH A FULL TANK OF FRESH WATER. And it is highly unlikely they even emptied the grey water from the last rental since it was full when they came out to refill the water. Gross. In addition, the unit was very old and outdated. Pieces of brittle plastic would pop off when we tried to operate basic levers and knobs. When I shared my displeasure with Cheryl in paying for 3 days and only receiving 2, she reluctantly agreed to refund one day of the rental. As of the time of posting this review - she has not refunded any money to me or returned my messages (no surprise). AVOID THIS VENDOR! There are several other options in the Kernville area that provide far better service and will give you a vacation worth remembering. Our friends at the adjacent campsite used a different vendor and had a completely different (amazing) experience.

We have rented from KRVT for about 10 years! Each year they drop a trailer for us in Kernville for…read moreWhiskey Flat days. The trailers are always set up on time or early. We all know sometimes an issue can arise and if there was every anything (mostly me not knowing how something worked lol) all I would need to do is send them a text and they would resolve the issue immediately. Their trailers are always clean and ready to go! The coffee maker is the best perk and the beds are comfy! We've had the Lodge and the Montana. Loved them both. Thank you Cheryl! We look forward to renting from you again next Whiskey Flat Days!

Three Springs Ranch was perfect in every way! My friends and I have a tradition of renting a huge…read morehouse over holidays, vacations, weddings, etc. We have stayed in many over the years and always appreciate a good find. Our stay at Three Springs Ranch was by far one of our favorite rentals! Enjoyable, even during a rainy weekend in the heart of winter, the house provided the most gorgeous landscape with snow-capped mountains in the background and a ton of space on the property to explore. We hated to leave this cozy yet spacious 5-bedroom cabin - Photos do not do this place justice! The set up is perfectly communal with the right amount of privacy, bed space, access to bathrooms and laundry. The kitchen was fully equipped with everything we needed. The wood burning stove (which we used every day!) was the perfect accent and kept us cozy during card games and at the poker table that comes with the house! The guys played disc golf right outside of the house and our dogs were safe and secure inside the gated property. The teepee was adorable too, however we did not use it on this trip :) Shelly McKnight was beyond helpful in every way imaginable, on the days leading up to our stay, as well as during our stay (she even called to warn us about weather conditions for our drives home. Amazing) Overall, the perfect getaway weekend and best way to spend New Years with a large group of old friends. Thank you Three Springs Ranch, we will stay with you again in the future!!!

Just returned from a fun and relaxing getaway with our family, including a 1, 3, and 5 year old,…read moreand everyone enjoyed the peaceful and beautiful surroundings. The house was configured in a way that we all had enough privacy and togetherness, the beds were comfortable, the house well-stocked with everything we could think of, and we absolutely loved the goats and their guardian dog. Highly recommend. Shelly was exceptional in communicating throughout the process.

Thank you Alfonso, for thr disney cruise you where awesome for the deals. We got a disney cruise to…read moremexico.

Alfonso was very patient as we walked through all the different options. With 14 people traveling,…read morewe had a ton of opinions and Alfonso was very understanding and tried to work with everyone.

They are very helpful and nice we're able to do all my paperwork done. And I guess I have to add…read moremore words so let me see, let me see let me see.

Yes, I'm going to write an update…read more My pet peeve is using a platform and sharing an honest review and the platform doesn't investigate carefully before deleting reviews and that's what happened here. I emailed yelp back asking for them to clarify their reporting process because they deleted my previous reviews for AAA and nobody got back to me, so I will continue to share what happened to me when Erin S. was involved at the Bakersfield branch. In 2023 after paying me out for the damages their party caused, they sent a report to LexisNexis and failed to identify who was at fault (clearly not me). I received a letter from my current insurance provider in 2026 stating i had a nonchargeable at fault accident because the report was incomplete. I called and worked with LexisNexis to dispute this and even they acted surprised an insurance company would make such a mistake to leave that information out on a report. This matters because the information on the report could have affected my eligibility and rates for car insurance from 2023 to 2026. It took over 30 days to get this disputed.  Businesses making careless mistakes to mess with people's finances should absolutely be called out.

Use Lambourne Travel to go to London for a week. We were non stop for the whole week and was…read moredefinitely my Wife's favorite vacation we have ever taken. Went to China for 2 weeks and loved it. Couldn't have been a better time. I was a Celebrity their. People kept wanting to take a picture with me. Lol. We went to Rome for a week and could have had a better guide, but everything was beautiful. I'm not religious at all, but the Vatican is something everyone should see. Can't wait to book our next trip!!

I have been on several trips with Lambourne Travel Service. Their staff is always knowledgeable and…read moreinciteful. Pam and Larry go above and beyond to make the trips enjoyable. There can be exciting surprises along the way. You never know. My dear friend had booked an excursion for us to Stonehenge. It was for the Summer Solstice. She mentioned it to Dallas and told him we would be able to get inside and touch the stones. He assured us of his expertise in Stonehenge, and we would never be able to touch the stones. We would have to view them from behind the fence. I'll have to remember to take some photos of us, along with about 2.000 others in, so he can see us touching the stones.

I have been working with shay at kern travel now for 3 river cruises in Europe over three years…read moretime. She works directly with the cruise directors so i feel we get a bit of special treatment when planning our excursions. I find shay easy to work with. we like to plan most of it ourselves--activities/hotels/restaurants etc--but whenever i need a few tips shay helps out--isn't overbearing but also very helpful. we will be working with her again in the near future!!!

I'm the kind of person who prefers to plan my trips alone and to the very last detail. I like to…read moremake itineraries and know exactly where I will be 3 weeks before I even leave. But when my boyfriend and I decided we wanted to take a trip to Costa Rica right at the busiest time of year for me at work I quickly had to make a choice 1. go without a real plan and hope for the best 2. give the power to someone else. I chose option 2 cause my organizers anxiety wouldn't allow me to arrive in a new country and fly by the seat of my pants!! I emailed Kelly the small plan we had already created and asked her for suggestions. One of my favorite things about Kelly's planning is that she took liberties on our want for adventure. She made suggestions for excursions but didn't take us too far from the hotel so we could also relax a little. I feel like we got a great price with Kern Travel and everything was organized and laid out exactly like I need. I can't wait to go on another trip and let Kelly handle the whole thing!