I tried contacting Ginger Martin multiple times regarding her Posey listing but she didn't pick up…read morethe phone or reply. Last Sunday she replied via text saying she will call next day (Monday). She never did. Again no response to my Tuesday inquiry and same again today. Apparently she is annoyed if you ask her multiple questions as she is too busy to answer? Today when I called from a different number, she picked up and then hung up on me after I asked why she wouldn't pick up. I am honestly surprised to read her rude and unprofessional text message later describing poor cell reception and family related excuses and refusal to help after first promising to do so.

Nice enough people but no attention to details. My lender was a pain in the a## and I let them know…read morethat they are very slow from the start. Take about 3 months to fund. Immediately they send me an agreement to close in 30 Days. After closing they call me back and let me know they forgot to put an adjoining property lot in the paperwork and I need to go through it all over again. Of course I insisted we go to a professional title company which cost me another $1200 or so. These people need to get it together. One agent Lori was the best. Great working with her.

Great experience will definitely book with them next year. This is the first time and Im very happy…read morewith my experience.

The process of booking a trailer with them was a nightmare. They don't have a website and getting a…read morecall back took days after leaving multiple messages. I finally booked a unit for Memorial Day Weekend sight unseen because their rep (Cheryl) told me their website was down. And because of the holiday, they charged a 3-day minimum - which was fine. Drop off Friday and pick-up Monday. That's what the contract stated and what we paid for. However, when we arrived at the campsite on Saturday - the trailer still was not delivered! We had to call them to make sure it was indeed coming. When they finally brought it, they "forgot" to bring the generator we also rented! And later on night 1, after using only about 3 gallons of water, the fresh water ran out! So they also did NOT DELIVER THE UNIT WITH A FULL TANK OF FRESH WATER. And it is highly unlikely they even emptied the grey water from the last rental since it was full when they came out to refill the water. Gross. In addition, the unit was very old and outdated. Pieces of brittle plastic would pop off when we tried to operate basic levers and knobs. When I shared my displeasure with Cheryl in paying for 3 days and only receiving 2, she reluctantly agreed to refund one day of the rental. As of the time of posting this review - she has not refunded any money to me or returned my messages (no surprise). AVOID THIS VENDOR! There are several other options in the Kernville area that provide far better service and will give you a vacation worth remembering. Our friends at the adjacent campsite used a different vendor and had a completely different (amazing) experience.

Three Springs Ranch was perfect in every way! My friends and I have a tradition of renting a huge…read morehouse over holidays, vacations, weddings, etc. We have stayed in many over the years and always appreciate a good find. Our stay at Three Springs Ranch was by far one of our favorite rentals! Enjoyable, even during a rainy weekend in the heart of winter, the house provided the most gorgeous landscape with snow-capped mountains in the background and a ton of space on the property to explore. We hated to leave this cozy yet spacious 5-bedroom cabin - Photos do not do this place justice! The set up is perfectly communal with the right amount of privacy, bed space, access to bathrooms and laundry. The kitchen was fully equipped with everything we needed. The wood burning stove (which we used every day!) was the perfect accent and kept us cozy during card games and at the poker table that comes with the house! The guys played disc golf right outside of the house and our dogs were safe and secure inside the gated property. The teepee was adorable too, however we did not use it on this trip :) Shelly McKnight was beyond helpful in every way imaginable, on the days leading up to our stay, as well as during our stay (she even called to warn us about weather conditions for our drives home. Amazing) Overall, the perfect getaway weekend and best way to spend New Years with a large group of old friends. Thank you Three Springs Ranch, we will stay with you again in the future!!!

Just returned from a fun and relaxing getaway with our family, including a 1, 3, and 5 year old,…read moreand everyone enjoyed the peaceful and beautiful surroundings. The house was configured in a way that we all had enough privacy and togetherness, the beds were comfortable, the house well-stocked with everything we could think of, and we absolutely loved the goats and their guardian dog. Highly recommend. Shelly was exceptional in communicating throughout the process.

Worked with other agencies before but this experience was a cut above. Could not have asked for a…read morebetter experience booking this trip w/ the best deals. Will definitely be in touch soon to book other upcoming adventures.

Thank you Alfonso, for thr disney cruise you where awesome for the deals. We got a disney cruise to…read moremexico.

I have the best AAA. Always friendly and willing to help with smile and genuine attitude! Thank you…read moreto all staff to include Debbie for her professionalism. Thank you

I am extremely disappointed with the way my roadside assistance request was handled today…read more My truck would not start, so I contacted AAA for roadside assistance. AAA assigned Tow Express LLC in Shafter. I was initially given an estimated wait time of approximately 30 minutes, but after waiting, the time was changed by another 90 minutes. Because of this unreasonable delay, I had to cancel the request and create a new service ticket. During this entire situation, I tried calling Tow Express LLC multiple times, but they would not answer the phone. I then contacted AAA again for assistance and spoke with Diane. My experience with Diane was extremely frustrating and unacceptable. She told me that Tow Express had been trying to contact me. I explained to her that I had received no call from them and asked why she would simply believe their statement. She responded that she "knew" they had called me. After checking my account/status, she eventually acknowledged that I had in fact been waiting for approximately an hour and a half. However, she still dismissed my concern and told me that the wait would not count because the original request had been canceled. My complaint is not simply about the wait time. My concern is the poor service, the lack of communication, the conflicting information, and especially the way Diane handled my complaint. Instead of listening to me and trying to understand what happened, she immediately took the towing company's side and essentially accused me of being wrong before checking the facts. A customer who is stranded with a truck that will not start should not have to deal with this level of frustration. At the very least, I expected AAA to check the records, communicate honestly with me, and make sure I was okay and that I had a way to get the situation resolved.took them two hours and 30 mints to do it

Use Lambourne Travel to go to London for a week. We were non stop for the whole week and was…read moredefinitely my Wife's favorite vacation we have ever taken. Went to China for 2 weeks and loved it. Couldn't have been a better time. I was a Celebrity their. People kept wanting to take a picture with me. Lol. We went to Rome for a week and could have had a better guide, but everything was beautiful. I'm not religious at all, but the Vatican is something everyone should see. Can't wait to book our next trip!!

I have been on several trips with Lambourne Travel Service. Their staff is always knowledgeable and…read moreinciteful. Pam and Larry go above and beyond to make the trips enjoyable. There can be exciting surprises along the way. You never know. My dear friend had booked an excursion for us to Stonehenge. It was for the Summer Solstice. She mentioned it to Dallas and told him we would be able to get inside and touch the stones. He assured us of his expertise in Stonehenge, and we would never be able to touch the stones. We would have to view them from behind the fence. I'll have to remember to take some photos of us, along with about 2.000 others in, so he can see us touching the stones.

I have been working with shay at kern travel now for 3 river cruises in Europe over three years…read moretime. She works directly with the cruise directors so i feel we get a bit of special treatment when planning our excursions. I find shay easy to work with. we like to plan most of it ourselves--activities/hotels/restaurants etc--but whenever i need a few tips shay helps out--isn't overbearing but also very helpful. we will be working with her again in the near future!!!

I'm the kind of person who prefers to plan my trips alone and to the very last detail. I like to…read moremake itineraries and know exactly where I will be 3 weeks before I even leave. But when my boyfriend and I decided we wanted to take a trip to Costa Rica right at the busiest time of year for me at work I quickly had to make a choice 1. go without a real plan and hope for the best 2. give the power to someone else. I chose option 2 cause my organizers anxiety wouldn't allow me to arrive in a new country and fly by the seat of my pants!! I emailed Kelly the small plan we had already created and asked her for suggestions. One of my favorite things about Kelly's planning is that she took liberties on our want for adventure. She made suggestions for excursions but didn't take us too far from the hotel so we could also relax a little. I feel like we got a great price with Kern Travel and everything was organized and laid out exactly like I need. I can't wait to go on another trip and let Kelly handle the whole thing!

Lana is great. Gives great advice that meets our family's needs. She gives the customer service…read moreand friendly voice/email that the online travel agencies don't! I highly recommend using her, esp for all inclusive beaches and cruises.

From the owner: Call us or visit us now for the best deals on land or sea!read more