There were a few reasons we chose to switch eye doctors and I'm so glad we did! First off, Oconee…read moreVision Group accepts VSP Insurance and the benefits are Awesome! When I was looking for providers with my Insurance, they came highly recommended and were close to home. The Doctor we saw that day was Dr. Hackleman. He was wonderful. He took his time to go over everything, especially since I was having so much trouble with my current contacts. Upon checking my prescription, it was discovered I had a significant change in one eye that was the culprit of my fuzzy/blurred vision. He offered me several options depending on what my budget would allow for. My other half had his eyes fully examined as well....only to discover he still had perfect 20/15 vision and only I was the one that couldn't see. Kim was extremely professional as she dilated my eyes and performed a few tests. She lightened the mood relaying to me how my hubby did not care for things near or dropped in his eyes....I laughed thinking about him trying to get away from the drops. After it was determined I needed to update my contacts and glasses, Ryan helped us pick some sunglasses out and a set of frames for me. We never felt rushed even though I changed my mind 4 times. It was a very pleasant experience compared to what I have dealt with at my previous eye Doctor. Oconee Vision Group has Clients for Life!

very happy with everyone there my old dr. retired he told me and my wife to try them we did and…read morewere very happy

They accept my insurance. Everyone was nice. However, my exam was not done by a doctor. It was done…read moreby an assistant. A doctor did come in after. However I think my new prescription was not much of an improvement. I had the prescription filled somewhere else so I have no recourse. And what they charged my insurance was twice what I've ever paid.

I was a patient of Dr. Elisabeth Lawson from 2015 to 2019, and she was outstanding. When she left,…read moreI followed her to her new practice in Cumming, but after a couple of years, she stopped practicing to spend more time with her family and continued on as owner of the Cumming practice with three or four optometrists working for her. As I could no longer get an appointment with Dr. Lawson, I've returned to Athens Family Vision and recently had an appointment with Dr. Patel. She is also an excellent optometrist, and responded very well to a couple of my concerns. She is thorough, knowledgeable, and very kind in her manner. I will continue with her and have encouraged the rest of my family in the Athens area to give her their business.

Our experience over several years has been inconsistent. Sometimes it's great, other times it's…read moresubpar. Lately we've experienced more of the latter and, as a result, will try a different provider next year. Eye exams have always been patient, thorough, and accurate. Last year, the Doctor became mildly irritated with my wife raising concerns about a box of problematic contacts affecting our daughter, as if the issue did not exist. We decided it may be a fluke and came back this year. This year, my son and I have had several problems with eyeglasses we ordered. I asked for Trivex and the best anti-reflective coat available, but we received polycarbonate, Cristal Rock AR on mine, and Cristal Easy Pro AR on my son's. However, my son's lenses have a blue hue in the reflection and Easy Pro should look green (see pic). Additionally, my invoice listed DuraVision Platinum, which would have a blue hue and green is clearly visible in the picture. We did not receive certificates of authenticity for Transitions or Crizal, which both companies say should've been included. It took just over 3 weeks to receive my glasses. Our insurance was blamed, but I would have gladly paid full price and filed a claim directly with them. Instead, no updates were provided and, once I inquired 10 days later, they ordered them after seemingly forgetting. I asked at that time to cancel my order, but they refused. Since receiving the incorrect lenses, I asked to have them replaced, but they again refused.

I had an eyeglass emergency while at work. This location was close to my office and had good…read moreratings. I took my broken glasses in to see if they could repair - even though I was not a client. Jenny was super kind and helpful and got me sorted out. This happened on a Friday lunch time. I was in and out in a few minutes. Great atmosphere - great service! Highly recommend!

10/20/25. Laser surgery to remove film on contact after cataract surgery. All went well. Dr Gadlin…read moreexplained everything well and made me feel comfortable. Staff friendly and caring. Office very modern and clean. Definitely 5 Stars Experience!

If you're looking for a place that you aren't stuck in the waiting room filling out a bunch of…read moreforms, and then move to a room to have to wait for the doctor to come in, then this is the place for you. I got back in the room quickly and the doctor is who came out to get me and then he did the review of my issues right there on the spot. Talk about personalized service. He is incredibly nice, informative and takes the time to really discuss what your problems are and what the solutions are and how we're going to move forward. I like this guy a lot.

I chose this clinic after changing insurance and based on strong reviews, but my experience was…read morevery disappointing. At my exam on May 8, I asked whether my prescription had changed and was told it had not. Based on that, I purchased a one-year supply of contact lenses without being given trial lenses. Within days, I experienced persistent migraines and blurred vision in my left eye. After returning on June 15, I was told my left-eye prescription was incorrect and it was adjusted. This confirmed the original lenses I was sold were not correct. I also had to repeatedly follow up to get updates and resolution, and communication throughout the process was inconsistent. When I asked about a refund or replacement for the incorrect lenses, the response was unclear and the issue remains unresolved. Overall, I did not feel the care, accuracy, or follow-through met the standard expected from a vision provider, especially when prescribing and selling a full year of contact lenses.

Clean. Bright office. Fully staffed. Personnel are pleasant. Carry celebrity and fashion name…read morebrands. Convenient location on major street in Athens. Parking lot seems adequate. Seems more expensive than other similar services in the area Very expensive for sending replacement glasses if you need them mailed in the US---I was told overnight delivery to a US address would be $80-$100 , so we used US Postal Service overnight for $34 (and that included $200 insurance).

I took a family member here for cataract & new lens surgery on a Tuesday morning…read more This is located off of Duluth Highway directly behind the Chick-fil-A. Small building, good parking & easy access to/from- a ramp for those who need it as well. The lobby is very nice with a TV to occupy your stay. It's clean, well decorated & the chairs are comfortable for a waiting room. All staff members were very pleasant, and all smiled!! When they too my patient back they said OK to walk to Chick-fil-A for a coffee... that's as far as they will allow should they need me at any point during the procedure- keep your phone on! My patient said everyone was calm, they laughed & the procedure was an interesting process. Not scary!!! We go back in 2 weeks for the other eye.

I had an eye infection that was becoming cellulitis and needed to get in same day. I called and was…read moretold someone would call me back for a same day appointment and no one ever called. I called back and was told it was too late to get in same day and would've called another doctor had they told me that to begin with. These people do not care about their customers. It's sad. No call back with an eye emergency. Very disappointed in you.

First time visit in Lavonia and my experience was great! Dr. Brandy and all of the staff were…read moreprofessional and kind. The Optician Samantha McAllister was so helpful in finding the perfect frame for me. Coming from 40 years of customer service I recognize Great service. Thank you so very much Samantha McAllister.

I would like to thank all the staff as well as Dr. James Quinten Tuckfield…read more I appreciate all he has done for me, he is a wonderful doctor and I will never forget him, and his expertise. Thank you all, and may God bless you. Lorraine McDaniel.

Starting with the positive. Had an eye surgery with Dr. Niraj Desai. By far, this gentleman is the…read morebest, could not ask for anything more, a true professional and a master at eye surgery and his craft. However, everything billing-related has made this experience the absolute worst experience. This may come off harsh, but the fact is Milan Eye Center is incompetent when it comes to billing, and they refuse to take any responsibility. They hire a 3rd party billing company overseas, so every time you call their office to discuss anything "billing-related," you are automatically transferred to their overseas contracted billing partner. Why in the world would you hire such an incompetent company to handle all your billing? This is a multimillion-dollar eyecare practice. We knew this surgery would happen, and switched insurance plans as the new plan had a specific flat in-network $1,000 copay for each eye for Cataract Surgery. The total surgery should have cost $2,000, plus the additional co-payments for other doctor visits/eval pre- and post-surgery. Guess what? Milan Eye Center never billed UHC. At the last moment, we were forced into taking out a $5,000 loan from CareCredit to pay for the Cataract Surgery. To make matters worse, after the surgery, Milan Eye Center billing third party started sending bills for $3,900 for the same surgery. ; First of all. Milan Eye Center will NOT perform any surgery until the costs are all paid off in full, meaning you cannot enter the surgery room, hence why we had to take out the $5,000 loan. So a surgery that should have cost $2,000 with insurance ended up costing $5,000 + now they want another $3,900. Cataract Surgery is not $8,900, including insurance; the total to them should be $10,900? After the surgery, we spoke with the insurance. Milan Eye Center never filed it through them, even though they are in-network. After a year, we finally paid off the $5,000 loan we should have never had to taken out... and now they still want $3,900... As someone who has worked in healthcare, what this practice is doing is unethical and illegal. [Review 742] - 15th Review of 2025

Very good service of my 84 year old mom and the willingness to refer her for other specialties…read morebefore her procedure with them shows an adherence to good medicine.

I absolutely loved our experience here! I had to take my two children and Dr. Jones and the staff…read morethere at Renewed Vision made us feel very welcome. I appreciated the fact that they were very real people, with smiles on their faces and willing to make conversation to help my children and me feel at ease. I will definitely be recommending this business to any friends or family that need an optometrist.

I have been a patient of this place and recently I feel like the Dr is more about money verses…read morehelping ! I suffer from very angry reaccuring styes. This recent bought started about 2 weeks ago. She provide a prescription for an oral antibiotic but nothing directly for my eye! I begged more or less sent her photos of how after a week my eye is in the same state. Started to affect my vision, but instead of helping she ignored my pleas.... I have missed work without her being kind enough to write me a note, every day living in pain, missing family events even church because of my eye! my depth perce is off due to this. Being ignored and needing help pushed me to go to the hospital, which seemed more understanding and wanting to help me! I have received an extension on my antib as well as an ointment for my eye. I have a drs note to excuse me from work, as it is hard to drive, but the ointment in less than 24 hours has done amazing progress! I will not be a returning patient to renewed as it seems like there is no real urgency to help your patience, rather get more copay money! Shame on you!

Wilkes Eye Center was prompt and professional in my care. I was informed of all procedures in a way…read moreI could understand. I feel better to go to a doctor that has been following my eye care for 15 plus years and I trust his prescription. I do wish he had a bigger selection of frame.