We've utilized their services over 5 times now from our move out clean (which they did a fantastic…read morejob, looked better than when we moved in) to our scheduled cleaning services at our new place. We can't recommend them enough from the communication, professionalism, and how well our place is cared for each time! We've never had issues and are so happy to have found them. Thank you all for your hard work! Highly recommend

In my initial review I gave this company 1 Star since communicating with the scheduler was such a…read moreproblem. Since then the owner contacted me directly to apologize, and he also explained how the mistakes happened. Everything has now been resolved and I've updated my review to 5 Stars.

Michel did a wonderful job cleaning our vinyl tiles and carpets. He was very responsive and tried…read moreto fulfill our needs as much as possible. The pricing was quite transparent and reasonable. I would definitely use his service again in the future.

Michel performed carpet cleaning and dryer vent cleaning at our home in Arcadia today. He was…read moreavailable within a few days of booking which was awesome! He was way more thorough than our previous cleaners and took time to talk me through his process. I would 100% recommend him!

UPDATE - Changed review. Queen of Maids instantly got ahold of me after posting my below review and…read morepromised to refund our $50. Apparently it was a miscommunication with the person I spoke with originally. I sincerely appreciate the responsiveness and understanding. Great customer service, thank you! It is a challenging time, cleaning out the house out after the loss of a beloved family member. Due to the uncertainty of our time schedule due to the death, we cancelled the day before (23 hours before, to be exact). They charge $50 if you don't cancel within 24 hours. 23 hours notice, but they had zero sympathy and we are just out $50. Please be aware of these charges and the corporate nature of this company. (The silver lining is that we found a small cleaning business down the street who did an outstanding job.)

Hired for tenant cleanup. Empty house it was a mess. It was…read morea half ass effort. Would not use them

I WFH and in my prior state had regular housekeeping services. This is the fifth company I've tried…read moresince moving to AZ and at 8:32am for an 8-9 arrival, was told the single person assigned is sick. When working from home we take GREAT measure to prepare not only our home but our work and conference schedules. This late notice when I've been up since four am to ready is disheartening. Hoping that the other reviews can assist the Yelpers as regretfully, I cannot. Three stars for their communication and scheduling system but unable to comment on their actual cleaning service.

We hired them to clean a rental property after being vacated by the tenant. Several issues:…read more 1) they said they would be there between 9 and 10. At 10 we were still waiting. When I texted at 10:06 they said they'd be there in 10 minutes. At 10:30 they said they are arriving now. Finally arrived at 10:50. Wasted 2 hours of our time 2) their system is extremely irritating with excessive texts, reminders, and emails warnings of extra fees (parking etc) if you don't do this or that. We got over a dozen unnecessary messages 3) when they arrived we were surprised to hear how many things were 'extra'. Shame on us for not reading the agreement carefully, but we'd had services before and they didn't charge extra for blinds, bathroom cupboards, kitchen cupboards, the blinds dusting, refrigerator etc. 4) after all that the service itself was mediocre. We had to redo the stove top and kitchen sink and the face of the appliances. They took our roll of paper towels we had in the kitchen. Countertops were not to our standard. The dispatcher tried to help and was sympathetic and offered a small discount, but I'd have far rather paid full price and saved 2 hours and not had to spend time later finishing the job. Would not use them again.

I've been getting my two bedroom apartment cleaned for a couple months now from WHB cleaning and…read morespecifically with Elena. It's super easy to book with them & their pricing is very fair imo. Elena always does a great job and leaves the place smelling & looking great. She's friendly & easily follows any special directions we have. The service includes cleaning of the floors, countertops, bathrooms, dusting and organizing. I also like to add on washing of our bedding as well. Overall I'm always very pleased & love having less stress on me.

Highly recommend for a high end shine at a great value. I hired WHB for a move in cleaning, and…read moreeven though the apartment was mostly clean, Alice made my space really shine. Alice was extremely professional, understanding of my chaos (I was overly ambitious about being unpacked) and based on her investment, I decided to hire her for regular services.

Super fast at responding and was so accommodating to my busy schedule. I requested a deep clean and…read morethat is exactly what I got! This business was professional, detail oriented, and very kind! Absolutely loved coming home to a clean home by Millan Luxury Cleaning! Also, competitive pricing that was worth every penny. Could not recommend enough!!!

I had about 3 large hampers full of clothes from my household and didn't know where to start, Ivan…read moretook it away and within hours it was back and fresh & folded. Very affordable and super easy to set up, would recommend!

I was able to get an appointment when I needed it short notice. The team did a fabulous job for a…read morereasonable price. Highly recommend!

BEWARE! I used Perfectionist Cleaning for window cleaning in April 2023 and had a great experience,…read morewhich is why I hired them again in April 2026. Unfortunately, this second experience was completely different. I was told they would arrive between 9:00am-10:00am, but after multiple calls throughout the day, they didn't show up until 3:00pm. The crew that arrived did not speak English, rushed through the job, and the quality of the cleaning was poor. I had to go back and clean numerous streaks myself, and there was still bird droppings left on several windows afterward. The worst part, however, was the damage they caused to four of my window screens. One worker even knocked on my door to ask my husband to help bend a damaged screen back into shape and force it back into the window frame. (You can clearly see their cleaning supplies in the background of the attached photo of window #1.) The screens are now bent and damaged to the point that several windows can no longer be properly opened because the gaps are so large that bugs and debris can get inside. One window will not open at all because the damaged screen is obstructing it. After multiple attempts to resolve the issue and request reimbursement, Perfectionist Cleaning claimed the screens were already damaged before they arrived. That makes absolutely no sense considering we could open all of our windows before the cleaning, and now we cannot. My husband also sent photos of the damage, and they responded by claiming the photos were of "different windows." We are honest Christian people who simply wanted our windows cleaned and instead ended up with damaged property and a company refusing to take responsibility. With a baby on the way, we cannot afford the unexpected cost to replace multiple window screens ourselves. After reading other recent reviews, it appears this may be becoming a pattern for this company -- damage customers' property and refuse to fix it. DO NOT USE THIS COMPANY!

We booked Phoenix Home Cleaning for a deep clean after doing a ton of work on our rental property,…read moreand wow--they exceeded our expectations. The place was dusty, messy, and in need of serious attention after renovations, but their team came in and completely transformed it. They were prompt, professional, and incredibly thorough. Every corner sparkled, baseboards looked brand new, and all that post-remodel grime was gone. It honestly felt like walking into a brand-new home. If you need a deep clean that actually feels deep, with an easy to understand price, look no further. Phoenix Home Cleaning did a tremendous job and we'll definitely be using them again!

Very happy with the service and product! Polite. Quick. Thorough. Clean!…read more I hired PHC for a move-in 3 days prior to obtaining my keys. Jesse met me at my new place for a cleaning. He did a move-in clean of my 500 sq ft studio in under 2 hours. I will be scheduling again!

My apartment wasn't cleaned prior to move in and Tidy Casa did a phenomenal job at making it…read moresparkle, down to the smallest detail. Their prompt, efficient service and easy online scheduling was worth every penny for peace of mind and a beautiful home. Highly recommend them for anyone looking for cleaners in downtown Phoenix!

Yes they have a catchy name. Do they do a great job cleaning? Yes. We were assigned Marquis to…read moreour house and he is very detailed when he stops by per month in cleaning. My house is left sparkling afterwards. The only potential drawback is their price. They are more towards the higher end of pricing so be prepared.

We recently moved and requested a deep clean before unpacking all of our things. The ladies mopped…read moreand that was about it. Windows were dirty, shower was gross, and the kitchen wasn't even touched. Customer service was great and even offered the team to come to the house again free of cost however the attitude of the team that came back was horrendous. They cleaned for thirty minutes and asked me to inspect. During the inspection, I had all three women following me around the house rolling their eyes every-time i pointed something out. Would never recommend this company to a loved one.

Great, friendly service. House looks great, will definitely use again and recommend to others.read more