Bad service , and the employee there didn't help us very well, and didn't give us the right…read moreinformation .

I would give this location multiple negative stars! I had a horrible experience at this place. I…read morehave small veins and the woman working with me couldn't locate a vein where the blood flowed quickly. She kept moving the needle around until I was in pain and near my inner elbow there is tons of swelling and soreness...just an inept person handling a needle. She claimed to have 25 years experience but it did not feel that way. I will going to a hospital, instead of Vitalant...all I wanted to do was help someone and give blood and I had a very horrible experience here. The woman did not give me her name and was not very friendly. Never again.

I been going to Lifesource Blood Service Office in Oaklawn ! Very Good location ! As I posted…read moreearlier Very Good Personnel who wish Help in your time there as you donate blood to help someone .

On 6/21/2026, Sunday, at around 2:25pm, I noticed that the pressure from thick white tape used to…read moresecure the butterfly venipuncture area on my left arm felt very tight. The small butterfly plastic piece that is taped to the arm felt too tight and when the tape was removed at the end of the plasmapheresis process I had a large red bruise on my left arm. This is odd because I have donated a number of times and never felt the taped butterfly piece so tight on my skin and it has never created any bruising, until today.

I give Grifols plasma donation center in Chicago ILL on IrvingPark rd a neg -0 star. they pocked my…read moreright arm 3 different times start stop the machine by 3 different lab attendants. after gauging out my vein they go for the other arm making it a total of 4 attempts very painful! After all that to only get compensated $50. Not worth it! I will not return nor I would recommend anyone to go there. BioLife plasma center is 100% better choice. save your self the pain and aggravation

Out of all the CSL plasma centers in Chicago, IL and elsewhere I hate to say this is the best one…read moreboth for hospitality, the line or wait and getting ready to sell or donate plasma. They really talk to you out of concern. Especially Gloria. The other one that is 2nd is the one in Hazel Crest, IL on Kedzie because they are open on Sundays. Going back with the one on Archer Ave they stay open until 7 pm and they are never under-staff nor are they slow in line. Only issue of course is no Sunday but ever since I worked close to Midway Airport this has been a convenient CSL Plasma after work and they do NOT close unexpectedly and change hours like the one in Chicago by Cicero and Diversey Avenue nor are they Condescending like in Franklin Park location with a Southern Caucasian girl name Christine. Plus the one in Franklin Park they turn on the AC in the winter so you have to wear a sweater on one side of your arm. I do like it here for that reason on my feedback

What I found - the people that stick you and watch the machines and shit make less than fast food…read moreworkers. Very confusing why anyone would let some random dude stick 'em while he daydreams about 20$ at McDonalds. It's almost as if the baby boomers WANT a health care worker shortage. Such, short, short, short sided "thinking". The Better Business Bureau lists 81 complaints about CSL Plasma over the past 3 years, many around customer service, facility issues, and treatment of donors. Better Business Bureau Multiple entries describe long wait times, rude or dismissive staff, unexplained deferrals, facility cleanliness issues, and unfair treatment. Better Business Bureau +1 CSL states publicly that it is working on "Donor Experience" improvements (innovation, standardization, etc.). CSL CSL gives donors a feedback channel via its app or website. rewards.cslplasma.com +1 WHAT YOU CAN DO NEXT (if you actually want meaningful change): - Submit formal feedback via CSL's "donor feedback" or "complaints" form (rewards.cslplasma.com). - ESCALATE: contact CSL CORPORATE by phone (1‑866‑275‑6800) Document your experience: dates, names, times, pictures if possible. Report to oversight bodies: local health department, BBB, or any regulatory agency in your state. Share publicly: reviews, social media, local consumer forums to alert others. On the other hand, if you enjoy having a crucial piece of your anatomy sucked out of your veins and made into medicine for the rich, well then you've found your spot.

Very professional, pleasant staff. Super organized from start to finish. They are now affiliated…read morewith Advocate Christ. They called a day ahead with instructions and directions to the place. 11:30am PET Scan appointment (apparently the only place in the area that does this type of test). We were very early and they got us registered right away. Cecily at registration was super nice. They called us back at exactly 11:30 where we were warmly greeted and escorted by Kelly. Then Michelle administers the IV injection. The reclining chair looked super comfy. It's an hour wait to let the injection work through the system. They brought out a pillow and blanket to make the patient comfy. They put the patient's belongings in a locker and gave us the key. Kelly was very caring and kind, offered me a water. Very clean facility. It is a bright blue building exterior and you can't miss it. I can't speak yet for how quickly the results get to the referring specialist, since the test was today. Hoping the rest of the process goes smoothly.

Check in- super easy. Prepping for exam - easy…read more Techs administering tast - super nice and kind. I have had blood tests, heart tests (too many to list), and MRI's. I will not go anywhere else.

I highly recommend going to bio blood components. They have a great staff and friendly service…read more You're doing a good thing by donating your plasma. You help countless people who need it and you get paid.

This is our local Hammond plasma donation facility and i would recommend to donate here.Always…read morehelpful and friendly there staff is as well as very professional and clean.They will make your visit feel like your appreciated for your life saving donation

Every time they call I will be there to doante! I so believe in this and the snacks are top shelf!…read morePecan Sandies! mmmmmm. They also give out free stuff, T-shirts and gift certificates for Oberwise. I do the Double Red for cancer patients and takes an hour but you have further wait times to donate again to it works out. I've donated gallons and will continue being a "Univer sal Donor"... Your welcome receipients of my special blood. 8) The lady at the appt desk can be rude at times though (mayve an ex dmv employee)

This place has recently been renamed Valiant but when you search for blood donation centers, both…read morewill come up. This place is clean, has a small parking lot, and runs efficiently. I did have trouble making an appointment online, but called and got one scheduled however they also take walk ins. Checkin is self initiated, with lots of sanitizer available, and then a series of tables and chairs to wait at. Right now with the need for blood, it was definitely busy but the staff was very apologetic and continued servicing each donar with speed. I've given blood many times with many centers and I was very impressed with their response when I passed out after donating casually eating my crackers. They swooped me up, got me in a wheel chair quickly with lots of ice packs and settled into a bed. Shout out to Denise who managed my vitals, got my head and lip checked out, then gave all the info to my husband to take me home after clearing it with the rest of the staff. They then called the next day to check on me. I felt really comfortable with this location and the staff that was working enough to go back. She let me know to tell them I had an incident before and they would take extra precautions. I'm happy I could give blood to support those who need it and have so many wonderful people and places to take on that job. Recommend this establishment.

I honestly never thought I'd be motivated to rate a blood donation center 5 stars, but I was…read moreincredibly impressed with my experience at Lifesource. I got in, got checked in right away- we went through all my medical history questions (after checking my blood to make sure my iron levels were high enough to donate) and everything else went incredibly smoothly. Everyone on the staff was informative, friendly and helpful. They said they're in the most need for red cells, so if you're getting that itch to do some good for the world, consider donating red cells -- though of course while blood, platelets and plasma are graciously accepted as well. They make sure you're ok after you donate by asking you to have a snack and wait a few minutes. Really, I felt like they did everything right. Donating full blood took me about 8 minutes. Hoping to go back in 8 weeks (the mandatory waiting period). And you should too.

Every donation saves 3 lives! Please donate today! Very professional staff. I come every two monthsread more

As much as I hate coming to do this, I love coming here. Very attentive, gentle, & courteous. It…read moredoesn't take much, everyone should donate if they are able!! Thank You for your care & attention, see you again in a few months!

Steve (I think that was his name, lots of tattoos!) and Kate were absolutely wonderful, great first…read moretime donating! The initial new donor process did not take too long. The bedside manner was great, everyone was super nice and someone is always floating around if there is an issue. I'll be back!

Bad at returning phone calls. Trying to get them to fax papers over to my doctor, so I can donate,…read more& it's been two weeks. Get on the ball guys. Do your job!