Cityside Fiber turned a very negative experience into a 5/5 positive one…read more The Director of Customer Relations reached out to me (Strider) personally and offered several options to resolve the issue. I accepted one of them, and I also want to say that I genuinely apologized for my part in how things escalated. Just one business day later, Jon-Michael from Technical Support contacted me and scheduled a new installation date. Mike (hands down their best technician) came out, quickly diagnosed the problem, and set up a new system that has been working flawlessly ever since. I can't say enough good things about Mike's expertise and professionalism. Logan also helped get the system configured and running smoothly from the virtual support side. I am now more than happy with Cityside Fiber -- both as an internet provider and as a company overall. If you're having any issues with Cityside Fiber, my strong advice is to escalate to one of the people mentioned here. Strider, Jon-Michael, Mike, and Logan are all true professionals who will do the right thing for you.

I live in Rancho Santa Margarita. You have destroyed the sidewalks with spray paint and a horrible…read moreattempt to pressure wash them clean. They look like absolute garbage right now. This is ridiculous. When are you going to do the job right?

If I could give Netexem more than 5 stars I would. I've been Matthew's client for my home and small…read morebusiness for the last 4 or 5 years. Each time I requested a service from him, never needed to be follow up by me. Matthew is very detail oriented and trustworthy. His quick response, knowledge, and expertise are over the beyond. I contacted him to setup a fax number for my small business yesterday and Matthew set that up less than 4 minutes with the lowest price I could even imagine and works perfectly for my needs. I would definitely recommend "Netexem" for any individual who likes to lower his/her bills with the greatest service. Thumbs Up Matthew!

Really really happy for well over a year. Have been working with Matthew at NETEXEM. Awesome! I was…read morereceiving 20 + junk calls everyday. I can respect the idea that companies are trying to drum up business. I just don't have time in my day to entertain them. The volume took over my day. NETEXEM did solve the problem for me for a really great price. Monthly program giving me the flexibility to handle all of my phone lines Ads, client's, and prospective new customers. My employees are able to connect directly with me at anytime. They set up my home office network, because I'm working so much from home now! Thank you NETEXEM. Your the BEST! CEO OCContractor, Inc. Dan

Updated review, 12/20/2025. I decided to end my 15 year relationship with Verizon (due to…read moreexorbitant cost) and take a chance with Spectrum. I made an appointment for 4:30 PM but dropped in at 1:30 because I had time. Before I can even type my name on the check-in tablet, THREE agents approached me asking me what I need help with. THREE! The agent who helped me was Suzy. She was knowledgeable, a good listener and she gave me the confidence that she will be able to take care of my change over. She brought over the store manager, Tony, to finish the transaction when she had to take her lunch. "Please don't hesitate to come back if there's any issue. Thank you for your business." as she left. The switch over got completed smoothly including the back up of the phones. Sure enough, I had a minor issue with a phone so I stopped by on 12/27/25. Again, before I can even finish typing my name, the store's assistant manager , Julian, was already in front of me asking me what I needed help with. Suzy was there so we sat down on the store's couch and chatted about Christmas and family while she fixed my phone's issue. Done. 12/29/25, I came back to finalize some financial details with Tony and it was then that I found out the big change of "culture" at this store compare to my horrible experience in 2022. Tony told me that he became the store manager a year ago and proceeded to turn it around with the new hires. He instilled a culture of customers first and it shows. I could've gotten my issues worked out with tech support and billings but I chose to visit the store and have a "human" relationship. It worked. If you are in the market for internet, mobile or TV service or decide to do business with Spectrum and are close enough to this store, I recommend that you pay them a visit and decide for yourself.

The customer service has really improved here and the wait times are way better now .read more

The response time with Safe Haven has been remarkable. Time is money and this company recognizes…read morethis. We also appreciate the pro active approach to our needs. We highly recommend.

Because of the personnel attention of Alaine Fulton, I would recommend, with full confidence, this…read morecompany. She was very professional, but with a caring attitude that relayed the integrity of the company. It was exactly what we were looking for. I am very pleased to have done business with them and will continue in the future.

These guys are awesome. I needed a TV mounted at my parents' house, and even though it was already…read morelate, I contacted them and received a response right away. The technician Igor arrived on time and was super friendly. He helped my parents choose the best height for the TV. The installation took about 40 minutes. He vacuumed after himself, set up the TV, and explained how everything works. I'm glad I chose this company and will definitely recommend them to my friends.

I am incredibly impressed with Installation King! I needed a 65-inch TV mounted on a very tight…read moreschedule, and their response time was phenomenal. They were able to accommodate a same-day installation, and the communication during the scheduling process was swift and right on point. The entire scheduling process was so professional, swift, and responsive that I had the appointment confirmed before my coffee was even ready at the coffee shop - it literally took less than 10 minutes from start to finish, Tatiana is a rockstar, sublime and absolutely stellar. I especially appreciated their attention to detail; they were very thorough in asking about my preferences for the exact spot, height, and viewing angle. The execution was flawless. If you need professional, high-quality service with a fast turnaround in Tustin, I cannot recommend them enough. Worth every penny.

Fast service, professional installation, excellent value for money - a highly recommended safety…read morevideo camera company.

Search around for about two months trying to find a decent company for a camera system for our…read morehouse. Finally decided to go with SuperMatrix. Their pricing was actually better than the rest. Working with Robin was a great experience very knowledgeable and very detailed. They showed up on time. And the crew was excellent. Very happy with this company and the crew. Thank you.

It's great when it works. But be aware that you are on your own when something goes wrong. The…read morecustomer service is an absolute rubbish. A few months ago our Internet speed went down from 100Mbps to 3Mbps. Yes, three. It took them about 3 weeks to get it fixed. In the process I have been in contact with mediocre customer service reps that are trained to copy/paste boiler plate responses. It doesn't matter whether they've given you an answer or ETA. They'd always ask, "Is there anything else that I can help you with?" so they can end it asap. This time around I had to move my service to a different address. The first rep that I talked to set up the install schedule. A day later I still didn't get any sort of confirmation. I contacted them again. Turns out that the schedule wasn't made at all. So I had to make another request. The rep that I chatted with this time was extremely slow and couldn't get a grip of the issue and task to be done. In the end, the install was scheduled. But wait... I ain't falling for this again. I immediately contacted them again to see if there was an install scheduled. Yes, there was, except that it was scheduled to be done at my OLD ADDRESS!! How can they mix this up?? Come on.. transfer of service to a new address that you were aware that was not in your system yet. Need any more clues on where to send the technician to? So, it took me the third time to get this simple job done.

HORRIBLE COMPANY!!! Constantly having outages, unable to make changes to account, random and…read moreunnoticed price hikes, customer representatives on phone are utterly useless. It took me nearly 5 hours to even cancel my service. Whatever you do DONT GET YOUR INTERNET FROM THEM. So excited for when google buys and destroys them

We've hired OC WiFi Solutions for multiple projects, full home network build-outs, enterprise-grade…read moreWi-Fi, and several Ubiquiti camera systems across different sites, and the experience has been consistently exceptional. Ryan is a true professional: knowledgeable, transparent, and relentlessly solution-oriented. He walks you through options up front, explains everything in clear detail, and always finds the right path, whether that's a smart alternative or a custom configuration. His workmanship is top-tier. Cabling is tidy, equipment is labeled, racks are clean, and everything is optimized before he leaves. Installations are fast and efficient, with zero wasted time, and his communication is excellent from quote to final hand-off. Post-install support has been just as strong, with quick responses, helpful guidance, and proactive follow-ups to make sure everything is running perfectly. If you need Ubiquiti done right, Wi-Fi coverage, networking, security cameras, license plate readers, access control, or multi-site deployments, this is your team. Ryan and his crew are some of the nicest, most trustworthy people you'll work with, and the results speak for themselves. He's completed numerous sites for us already, and we'll continue using OC WiFi Solutions for many more. Highly recommend.

These guys are outstanding. I got a few quotes before using them, but the other IT services were…read moreconfusing. OC Wi-Fi Solutions, on the other hand, very quickly understood what I needed. It wasn't complicated. They did everything quickly, professionally, and with no hassle. They basically added access points through the ceiling and under the roof, hardwired my stereo equipment and ran cabling all over the place -- totally curing our Internet problems. Reasonable price, too.

Right Click is just amazing. They helped us not only set up one office, but two offices, for 2…read moredifferent companies with conference rooms, workstations, multiple users. Not to mention interconnectability between the 2 different companies so I could manage both remotely, and in each office. Their provided all the equipment needed and great prices. When I started buying computers from Best Buy and doing it myself, I realized quickly I was in way over my head. They spec'd out all the computers, printers, phone systems, and got us up and running. Far better than I could've imagined. Standup guys who are committed to delivering excellence setup, service and care. We so appreciate their patience, dedication and hard work in getting our offices setup. Thank you so much Right Click!! A very trusted partner.

Amazing Service, both remote and premise at location. Extremely professional and highly…read moreintelligent support. We are a SaaS and appreciate the professionalism, effeciency to respond, and the overal service was amazing. Thank you patrick

The manager wouldn't honor an online discount to set up my service with cox. I was trying to switch…read moreinternet providers to cox, where an "online only" discount that was available at my address. Cox phone representatives set me up, I went through the steps for the online discount, paid the deposit and the only needed to go to the store to get a modem and complete the billing process... but this manager at this location refused to do it. It felt like he was negotiating prices with me on the spot rather than going forward with an online discount I have in writing. When I went in the store the manager did not believe the online discount price, so I showed him. He disputed its validity so we put in my information together and it showed valid. However, he said he will not accept that online discount and would not push my online enrollment/payment through and give me a modem that I already put a deposit down for. Because of the horrible customer service and experience with this guy, I will just stay with ATT

glad this cox relationship is over, took over 40 minutes to get help with a router return. only 3…read morestaff members working... a lot to learn from the apple store regarding customer service...