Justin was awesome, explained what I should be using down to the MERV 8 filter and took the time to…read morehose off my outdoor unit. Very happy with the inspection and remediation process.

UPDATE: As the cherry on top they added me to a texting SPAM list after all this…read more The most alarming part of this is that this is the pre-sales side. I can not imagine how painful they are to deal with if they are not expecting a $20,000+ check from you. I needed a complete HVAC replacement so major payday for them. I just needed someone to give me a recommendation and an estate. Set an appointment for noon the next day. On the day of they called told me it was going to be more like 12:30. Then around 12:30 they called and said it would be 1:30. As it got close to 1:30 they called and asked for 2:00. I told them 2:00 was as late as I could wait. At 2:00 they called and told me he was on his way and would be there in 15. Now I am going to be late for my other commitments. At 2:15 the guy calls and tells me he is only NOW leaving and it will be 40 min. To their credit they were VERY polite and, unlike a lot of places, were appropriately embarrassed and apologetic for the mistakes. So I was impressed there, but when you just keep making mistakes and fail to make good on every commitment there is really no option so canceled and called another company.

Travis and his team are just amazing! We had them out today to install a new furnace. Travis has…read morekept our previous unit going but we decided it was time for a new one. After 30 years, it had to be tired! We talked with Travis and went with the unit he recommended! It has a great warranty ! We think we got a great value for the dollars we spent! They removed our old unit and installed a new unit. They did great cleanup around the area. Travis and Jennifer and his whole team are professional but yet down to earth and just great to work with as well as being experienced and experts in their field ! Highly recommend them!

once again I needed to call on Travis for help & as usual he responded immediately…read more Dwayne was there within a couple of hours and my A/C was back up and running. I even got my coils cleaned. Thanks Travis & Jennifer you have a great team!

I'm new to the area and just moved in to my new house. I knew my water heater needed to be replaced…read morefrom the inspection, and when I first started looking for a plumber, the price quotes seemed high, and very high. I put my project on Yelp, and Dragonfly was one of the first companies to respond. They contacted me by phone (no AI messaging system) and were very polite and professional. They sent someone out that day, and the price they quoted was actually very reasonable. They happened to have an opening the next day, and I had my new water heater installed less than 24 hours after I first saw them, and for a price I could actually afford. Every person I dealt with at this company has been kind, personable, and knowledgable. This is a small local family owned business, and now I have a plumber I trust for any future needs. They also do HVAC, and I plan on using them for that, too. It's such a relief as a homeowner to have a great company to work with, and I highly recommend these folks. What a great experience!

Very Helpful, was informative and did a great Job. Everything works great. Will definitely use…read morethis company again

I recently had my heater serviced by Sharp-Long. I initially called a couple of weeks ago when my…read moreheater first began acting up. I was encouraged to wait until the heater stopped working altogether so that it could be properly diagnosed by the technician - the first time. It finally stopped working on 12/26, they had a technician here within two hours. I received a quick tutorial on the issue and the work that was performed. The total charge was under $100. I didn't write this review because they were quick to respond, extremely friendly, thorough in explaining the issue and repair, or even because the bill was less than $100, I wrote this because they have earned my trust. This is the first review that I have ever written.

Extremely prompt and professional service! Matt our technician explained everything in an easy to…read moreunderstand manner and did an outstanding job performing the repair. Highly recommend!

I blindly hired this company to clean my entire air duct system. I couldn't be happier (unless it…read morewas free)! The owner is friendly, meticulous, and informative. I would recommend Alphas to any of my friends.

Set a Saturday appointment several weeks ago for whole house air duct cleaning and sanitation early…read more morning 8am to 9am appointment, said would call ahead called @ about 10am was at another call, I thought we where first when we made booking said was late wouldn't be here till 10:45 to 11 said was a long drive? ( Kearney, we ask if to far, was told no) I cancelled appointment todays businesses seem to think our time not important, well as a well known businessman myself of 45 years we always did what we promised, commitment doesn't seem to mean much anymore.

Fast service, actually same day service call in my case…read more Honest, HVAC care. Highly recommend.

We needed a new furnace and wanted our ductwork replaced and had a couple larger local companies…read morecome out for bids and neither were interested in doing the ductwork, unless we replaced it all. Liam came out gave me several bids, for different options and fit me into their busy schedule within a week. Great work, great unit and great work music ( stones/who)! I have used Toby for parts on my old unit and he comes highly recommended. Proud of this hometown outfit. Can't say enough good stuff about his crew.

Scheduled installation of a ceiling and moving exiting fan to another rooms. Daniel was prompt and…read moreprofessional. He provided an acceptable quote and completed the installations in a timely manner. Very pleasant and personable. Would definitely used this company again

Prompt, friendly, quality work. Competitive pricing. Cleaned up after work was finished.read more

Good businesses provide services that serve. Smedley embodies this quality. I had a fantastic…read moreexperience with Smedley Plumbing from start to finish. Their scheduling process was incredibly smooth and stress-free. My technician, Austin, called me when he was on his way, which I really appreciated for planning my day. Once he arrived, Austin was professional and courteous. He took the time to walk me through the entire repair process explicitly, ensuring I understood exactly what was being fixed and why. It's rare to find that level of transparency and communication. I'm very grateful for their hard work and highly recommend them!

Smedley, a new company seeking to expand its capacity and growth, has the potential to improve its…read morecustomer care. Smedley promptly arrived at our home and inspected our 5-year-old leaking water heater, which we had purchased from a big-box store. We were informed that the heater was beyond repair and was offered to replace it with a commercial-grade model that came with a longer warranty offered by Smedley Plumbing. We accepted their offer. A few days later, a single technician arrived with the new water heater. Despite the arduous task of carrying the old unit up the stairs and delivering the new unit to the basement, he managed to accomplish it alone, assisted only by a hand truck. His installation of the new water heater was well designed and flawlessly installed. My primary concern is that we are accustomed to contractors preparing our property to avoid potential damage. This isn't usually a problem because we've never had a contractor who didn't show care and respect for our belongings by wearing special shoe coverings or covering work areas to prevent damage. In my opinion, equipping installers with a more comprehensive guidance and protective equipment would be beneficial as part of their business practices. Thanks.