Arietta Electric YELP critique…read more I hired Daniel in an effort to help the relative of a friend I used to work with to replace my main electric panel and upgrade it to 125 amps with follow up work afterwards. Having worked with electricians for almost 20 years I have to say this was the worst experience I've ever had in dealing with a "contractor". 1. He failed to give me a written estimate. 2. Several times I had to offer suggestions to make the job easier and more efficient for him or to stop him from making a mistake as it appeared to me he didn't know what he was doing. 3. He disconnected all of the original breakers without labeling each wire as I had done on the old panel door. I still have two circuits he hasn't labeled and I have no idea what they power. 4. He damaged a tree in front trying to hand bend a 1-1/4" piece of rigid conduit between two limbs and ignored the hunk of bark he broke off without comment. 5. He installed incorrect parts. I chose to buy some of the proper replacements and install myself or give to him to show him how to use them. 6. He failed to tell me I had to install sheetrock or paneling inside behind the panel to pass inspection. 7. The original inspection failed and he was forced to reinstall the main panel a second time. 8. He refused to follow all the County Inspectors requests when inspections failed, and he lied to me about it even though I witnessed them not being done. 9. When he tried to show me how to stucco around the new panel he only made things worse. And then he joked about being the most expensive stucco person around. 10. After installing an outdoor receptacle under the panel he told me I'd now have to move my side gate so it could close. But that was not true and I wonder why he didn't check before installing it. 11. I spent a lot of time cleaning up after his work and had to tear out the stucco I installed around the new panel and stucco twice because he failed the inspection. 12. While his assistant (an ex-houseframer with a large hammer...) pulled romeex under the house he dislodged HVAC ducting from the furnace trying to crawl over it and didn't repair it. 13. I had to request an actual invoice after I paid him because he never sent a bill. 14. I texted him twice, and after no reply in over a week, I called and left a message asking him to return to ID the two circuits and finish part of the job he agreed to do. 15. He did return my phone message with a call-but then hung up on me without a word. I recently left another message that I was leaving a bad YELP review but still I have not heard from him. 16. An adult with good business sense would have attempted to remedy the situation. 17. I wouldn't trust this young man to change batteries in a flashlight at this point. He is no longer welcome on my property EVER AGAIN.

This company has done a lot of work at my home from hanging fixtures to adding outlets, and…read morerecently installed the electrical for my hot tub. They always do great work for an affordable price. They are my go to for all my electrical projects. I highly recommend them!

Cody was great! Super responsive and prompt. He helped us make the best decisions for what will…read morework best for our house, for the present and future. 10/10 would recommend anytime you need electrical work.

Trust worthy, dependable, efficient and honest! Talented father son team with good values who do…read moregreat work.

BEWARE.......I recently had remodelling at my house and during the demolition, electrical wires…read morewere found in the wall. My contractor recommended this company and when their electrician Mike turned up to estimate for the work, he was very knowledgeable and professional and I was convinced they were the right company for the job. They did do very good work and in a timely manner. They were polite and courteous throughout the work. They did do a little damage to the rock wall with there power tool, but as this was going to be repaired as part of the remodel, I did not raise this with them. When Mike quoted, he made it quite clear it was on an hourly rate based on him and an apprentice. He gave me a price range and said it was likely to be between 6-8 hours work. I have a company I usually use for electrical work and they are $10 more per hour, but given the 6-8 hour estimate meaning only an additional $60-80 I decided to go with Mike and this company. This is where you need to beware. Mike did not explain that they charge from the minute they arrive at the company premises and not from when they arrive at your property!!!! When I questioned their final invoice amount showing 8 hours (only 6 at my property) I was told they got to work at 8am and yet they only arrived at my house at 9.20am (and they are only 6.3 miles away with no traffic issues around here). So 1 hour and 20 minutes to drive 6 miles and pick up electrical wire and junction boxes (which you would expect them to carry on their truck?). I was not only charged for this, but also the time they then took to clear up and get back to the office and un load (basically 2 hours more than they were at the property = $250) I was told that part of the reason for taking so long to get to me, was due to a stop off to buy materials for the job- really, an electrician company not having the tools of the trade in stock e.g. wire etc and then charging the customer to go shopping for it (not just one person, but the cost of the apprentice as well) at the full rate of $125 per hour! - I would like to be paid $125 per hour to go shopping Yet despite doing this shopping (and charging me for the privilege of doing what they should do anyway as part of running their business), they forgot a plastic cover for the 4 gang junction box (probably a $2 part). So their bill included a 15 minute charge (at $125 per hour) for dropping that part off at my property when they have it. That is the equivalent of $31.25 for a $2 part they forget to get from the store whilst charging me $150 for going shopping in the first place!!!!! When I complained and explained to the owner Tim that the cost of hours outside of my home were not explained, he kept going back to the fact that I was told it could be a total cost of $1400 and it came in less. But he could not get his head around the fact that regardless of what I paid, I had paid for employee hours that my usual firm of electricians would not have charged for. So I would have been better off paying the extra $10 per hour with them and only pay for the 6 hours it took to do the actual work at my property..... I got so frustrated with him, I gave up (probably what he was hoping for) and simply said I would pay his full invoice amount, but would never use his company again. I have tried to make this review balanced in that they did do great work, but not declaring the truth about how they calculate their costs ended up costing me $190 more. If you chose to use this company, I am sure you will get good work, but make sure you do your sums and ask questions when it comes to the bill. I would have given them a much higher rating for the work itself and if Tim had even been prepared to meet me half way, but he was not having any of it and insisted what happened was fair- I hope you agree it clearly was not.

Wow! its pretty hard to describe on how amazing they are! Not only they are, by far extremely…read moreprofessionals, but absolutely great to work with. We are beyond happy with their services and will continue to exclusively use them for all our electrical needs.

Great Company. We can't say enough good things about Russell and his team. He is a gifted…read morecontractor in terms of managing client expectations while excelling at troubleshooting, providing solutions and performing. Obviously Branching Out hits all the basics of speed and technical knowledge. What sets this firm apart is creativity on the fly. Great firm run by an honest professional.

We needed to replace a circuit that kept shutting off, several very old outlets converted to GFI,…read morerepair a couple outlets that weren't working and put in an outlet. Russell showed up when promised, went about the work and charged us daily, something I truly appreciated. You never know what you'll find when you start a 'simple' job in an older house. Being able to track expenses as they occur makes repairs and updates manageable. Love this guy, you won't be disappointed.

Wanted to get our 40 + year old electrical panel replaced. Thank goodness we asked our neighbors…read morefor a recommendation and that is what led us to Thern Electric. Had to go through PGE's new requirements and their $5000 charge to get that work done. Dan from Thern's helped us get through this hurdle. Our panel was just replaced and can't say enough great things about the service we received. Dan and his staff were super -- when they said they would be here they were; all were friendly and polite; worked very hard; got the city inspection done; and inspected everything inside before they left. Big thank you to Dan and his staff. Great job. You definitely have our recommendation.

Called left two messages too busy to reply within a week finally got on the phone with the owner…read moresimply said too busy and quickly hung up. Must be nice but the customer service sucked.

James and Alan from Rock Solid Electric came to install the hot tub wiring and add an outlet I…read moreneeded inside a closet. As always, they were punctual, professional, and totally personable. I feel 100% safe with the work they do. Looking ahead to our next project together! This was our 2nd project with them in the 3 months we've been in our new house.

Found James through a friend. He is the ultimate electrician! Not just an electrical nerd, he is…read morepersonable, trustworthy, experienced at small and larger issues, seems to manage his projects and timing well. I only hesitate to write more because he's been our guy after searching for years for a solid electrician to help us with our aging home issues. He's refitted the connections for our newer hot tub, corrected failing outdoor lighting fixtures and much more. He's been working to find other good electricians to bring on his team I think he's going to be a solid mentor and growing business for years to come.

Welberto was able to come within three hours of a Friday afternoon call to figure out why my power…read morewas out in our garage. Both our electric garage door and chest freezer were down so the job could not wait over the weekend! Welberto was courteous, communicative, and efficient as he investigated the problem. He found it and fixed it! Highly recommend for talented and trustworthy electrical service.

I have an ongoing problems with the lights going off and flickering in the house. I saw Five Star…read moreand highly reviewed and texted online immediately. Within minutes they offered an appointment that meshed with the tenant's schedule and responded say they could be there the very next morning at 8 am. The problems were check first in the main panel and next the panel inside the unit. A bid was provided and I am working with Five Star to repair all of the issues to correct all of the electrical problems. The pricing seemed very fair especially since the diagnosis was on a Saturday. I highly recommend Five Star for any electrical problems. Welberta Alvarado was the technician and I am highly satisfied

Dan's work is nothing short of superb! I've hired Dan on several occasions to troubleshoot and…read morerepair a variety of electrical problems in my home and and in my offices on each and every occasion I've been completely satisfied. He is punctual, makes an efficient diagnosis, and always completes the job in a timely and efficient manner. I've found that Dan has a creative aspect to his work, in which he consulted to me on the various projects he's completed for me. For instance, he's provided suggestions and solutions to the re-placement of the control panels to my automatic skylights and door bell system, in addition to solving some problems with low-voltage lighting. In additon, he has repaired both the heating systems and solved problems in the electrical power supply, in a suite of offices that I manage, as well. Dan is a friendly and highly ethical person, who anyone would be glad to have as a resource for their residential or commercial needs. I recommend him most highly!

Dan did the lighting design and installation for a renovation we did 9 years ago. It's been…read moreperfect, all this time and every time I walk into the house, I admire the lighting again. He is a real artist with lights and is also an outstanding problem solver. There was no challenge he could not solve. He's great to work with and exceptionally good at what he does.