Aaron is an absolute legend - the first to answer my reach out across 10+ companies, was out within…read morea few days and did detailed audit of my home security. He followed up within the day about info he had promised me and was clearly focused on ensuring I had the best solution, not in selling me anything. Hugely appreciate and I would wholeheartedly recommend reaching out to him if you have any security needs.

This is an impressive, on-time, professional company. I had a high-end security system and audio…read morevisual system installed in my home and it was nice to experience people who really know what they are doing. Also nice to have a price quoted and have them stick to it; none of that garbage where they try to tell you that you need other things or that the installation took extra time, so the charge will be extra. Also a HUGE bonus that they are certified electricians because other security companies we looked at quoted us prices that didn't include the electrical work, which is a big factor... I can't praise these guys enough for the work they have done for me; suffice to say: I highly recommend them!

I had a battery replaced in a motion detector, they charged me $80.00…read morefor $5.00 battery, and a $100.00 for a service call. All in 10 minutes, I don't mind the service call, but the battery fee was a bit excessive. Plan to do my own trouble shooting from now on.

Antoinette McAnallan was most helpful with respect to alarm notifications, contact list and how…read moreprocess works. And, she was most patience and understanding relative to my queries. Bravo, Antoinette.

We recently had an issue with our alarm system and Koby Schlan (#2898) was our tech. Great…read morepersonality and friendly. He was amazing and helped solve our issue and replaced our panel that was acting up. Thank you!

What do we want in a local security alarm company? A timely response to a customer and a reliable…read morefeeling of security. We had three security alarm firms out mid last week for an alarm bid. Two promptly came back with bids within 24 hours. One, Bay Alarm set expectations they needed more days and even a weekend to prepare the bid. The weekend came and went without a bid showing up. By Thursday afternoon, a week after the other bids were in my inbox, I called in only to find out the service technician was still working on it. A week after he said we'd have it to us, and long after the others had arrived, still working on it. It made me pause. Naturally I was wondering exactly how long it would take them to call the police if my newly installed security alarm were to go off in our home? Always under commit and over deliver, not the other way around. Confidence shaken for sure.

For quite a while I've been needing to get a thermal repasting for my laptop. It's a known issue…read morewith 2016-17 Alienware laptops. Many shops I've contacted about the job either turn me down due to the difficulty, quote a very high price for labor, or don't believe that it would solve my thermal issues. I had to travel this month though and couldn't bring my cooling setup. I called up R&R for the job and asked if they could do same-day. They said bring it in. Unlike other IT/PC repair shops that ask me details of the problem and sorta scratch their heads at my request, Robert described in detail the problem I had with my laptop and the complexity of the job required (This wasn't a simple take off the cover and slap some paste, this was dismantling much of the innards). The thing is, *I didn't tell Robert what PC I had or what the job was*, he said that he assumed I had an Alienware since I said I had a laptop with thermal issues. Robert's not simply good at his job, he's passionate about his craft and actively seeks to learn new techniques to do his craft better. Robert got my PC fixed up in 3 hours with the thermal repasting ,and fixing up the heatsink. The thermals are down 25C and my PC feels amazing. Even though the job took 3 hours, Robert quoted the job to 1 hour of labor, and committed to it. R&R Consultants is an amazingly professional duo who don't simply do their job to pay the bills. They do it because they're damn good at it!

These guys are absolutely the best, hands down! Reliable, professional and they manage to be nice…read moreas well! If you are look for reliable hosting, or any type f hosting services go with R&R!

I wanted this company to check out the HD on my relatively new NVR for my CCTV system. This…read morecompany did not install the system. This company said they would sell me a new system to replace system I had. On the suggestion from my wife, I called a computer repair company in Walnut Creek who sent a technician to my house to simply replace the non-functioning HD with a larger, industrial quality CCTV HD. It so happened the technician knew exactly the problem I had and ordered the correct HD. The new HD did not even to be formatted!! Cost for the new CCTV HD was $150.00!!! I don't enjoy being "played" by merchants such as these people from this company!!l Response/reply: I spoke to a "receptionist." She put me on hold for a few minutes; when she returned to the call, she told me the "manager" told her to tell me the company doesn't service systems they did not install. Plus they are not familiar the brand of CCTV. At no time was I given the option or ever asked if I wanted a technician to go to my house to check out my system. The original installer wanted to sell me a new system as well!! The original installer said my CCTV system should be replaced if it stops working because the NVR is not serviceable. My system was warranted for 3 years; the HD in the NVR failed 2 months after the warranty expired. Response: I am simply writing (recording) what I was told by the receptionist. I told her my CCTV was giving me an error message "not recording." I asked her "...do you service CCTVs?" She said the manager said they don't service my brand of CCTV. She said the manager said,, "he is not familiar with your CCTV." ***I found the NVR brand and cameras on AM.Z.N. I simply said "OK!"

Done Right Security quickly responded, and we were able to have a same-day walkthrough. During…read morethat visit, other important issues were uncovered. Justin was dispatched to complete the repairs, and he's been great at problem-solving. We will continue to work with Done Right Security. Especially after they showed us how a previous vendor had skipped some important safety issues. I definitely feel that our building is in a better shape than before.

Another good experience with First Tech Networks and John Jiang…read more He installed a Doorbird entry system for us a few years ago and it was malfunctioning. John responded to my emails on a Sunday evening and he even power-cycled the system for us, which temporarily restored functionality. John contacted Doorbird on our behalf; happily, Doorbird were able to make a remote fix for us.

As the building manager of a 25-unit condominium building, I…read morehighly recommend this company--particularly to other building managers and property professionals. Their combination of technical expertise and customer-focused service is exceptional; | doubt you could find a more qualified or responsive team. From start to finish, their professionalism, punctuality, and attention to detail were evident. They arrived precisely as scheduled and took the time to consult with us on optimal camera placement before completing a flawless installation of our new security camera system. The resulting video quality is exceptionally clear and sharp, exceeding our expectations. The entire experience was five-star in every respect. The only suggestion I would offer is to review your Wi-Fi upload capacity with them in advance to ensure the best system performance.