Fantastic location, selection, and customer service…read more Great assistance by Erika !! She was personable, efficient, and professional. I visited to exchange my online order (CoCo Delray... FIRE), and buy updated apparel. They have great in store prices, updated styles, and sizes. I look forward to many more visits to this NB Factory.

Masks must be worn. There's a limit to how many people can enter the store at one time…read more The store is small. There didn't seem to be any social distancing enforced among the shoppers. There were people basically next to each other in certain areas of the store. They have shoes and apparel to purchase. There's usually a promotion going on.

I have had nothing but great experiences at this store over the many years that I've been shopping…read morehere. With that said, Tavis somehow went above and beyond all of those experiences this weekend. I felt so awful asking him repeatedly to go hunting for a specific pair of shoes that I wanted but he did it without even an inkling of frustration. When it turned out that they didn't have exactly what I was looking for, he went hunting for it as different stores until they were found. While we waited, we chatted about how much he enjoyed working at Merrell's Outlet Store and how they treated their employees well. He was an absolute pleasure to interact with and I will be looking for him the next time I swing through. Oh yeah...their Jungle Mocs are literally the world's most comfortable shoe and the sales they have on apparel are amazing!

My mom generously bought me three pairs of Merrells at the outlet store in Nashville and shipped…read morethem to me. Two out of three fit like a dream but one pair was a wee tight. She hadn't sent the receipt but I headed out to the Merrell outlet in Arundel Mills to see if I could exchange the shoes for a size up. I didn't have a bag either but had the shoes in a Merrell box, and I was feeling pretty awkward about it as I entered the store. There was only one sales associate and I wanted to let her know right away I'd walked in with the box, I'd not picked it up since I'd been in the store, but she was occupied with another customer. So I stood anxiously near the register, hoping I wasn't tagged as a shoplifter. Luckily, I was not! As soon as the sales associate freed up, she immediately came over to me and asked me if I needed to make an exchange. I said I did, showed her the shoes in the box, and she made a face, telling me they were on clearance (I knew this, my mom got a good deal which is why she bought me three pairs of shoes) and may not be in stock. Fortunately they were! We walked over to where those particular shoes were on display and she immediately plucked an 8 out. She handed them to me and I tried them on, pleased with the fit! Zip, bam, boom, she did the exchange, put the 8s in a bag, and I was soon on my way home! So, I love all the shoes my mom bought, though I didn't explore the Arundel Mills Merrell store. What I can say is I was totally happy with the customer service I received in there today. When I'm due for new shoes, I'll definitely go back!

Overall I generally have a good experience visiting here. The store is always clean and organized…read more Staff are polite and helpful and don't hound you.

Plenty of stylist shoes to choose from. I buy my children's sneakers from here regularly. Try to…read morecatch the buy one get one 50 percent off sales they have throughout the year. The only downside is that you can't get the 50 off of a pair of Nikes. I only see sizes go up to 11 in women's shoes.

If you can't tell from my recent reviews, I was searching for new shoes. Seeing the familiar sign…read morefrom down the hall I figured I would stop in and see if I could be disappointed. Well, that I was, disappointed. I came in and the first thing I knew was how little of a selection they had for men's shoes when compared to the women's section. I thought I might have overlooked the aisles, but I hadn't. Boots, sandals, sneakers, dress. I gave a quick look at the clearance section, but that was equally disappointing. With more shoe stores in the mall, I moved on.

service sucks, i came in awhile back to get a pair of shoes and they said that they didn't have the…read moreother shoe even though it's on the showroom floor. so i came another day months later and had the same thing happen. the hispanic lady that is larger with a short hair cut was beyond rude. making smart comments about the shoes and how they couldn't find them and it was "to bad guess you won't be getting those shoes". i'll be shopping else where now.

Sold Out is my go-to. Staff is friendly, fast, and actually knows the product. Huge selection of…read moresneakers and streetwear, fair prices, and everything is legit. Store's clean, checkout is easy, and they helped me find the perfect size. Lonnie and Stephen went out of their way to make sure I was taken care of. 5/5.

I don't know where to start but I visit the store today and the manager or owner of the store…read morehelped me until I finally found something I liked. He was very kind, patient and helpful. In the end I ended up buying what I was looking for and something else. The store has a very good selection of sneakers and clothes. Very recommended for new sneakers. Thank you Louis for your attention and I will return soon for some new sneakers. :)

I used to really enjoy this store but it seems, at least as of March 2025, they have eliminated…read moretheir plus size offerings. Nike isn't known to be the most size inclusive but there were at least a few racks dedicated to sizes 1x - 3x. On my most recent visit, even XLs were few and far between. Yikesssssss.

Not bad at all. I came here on Black Friday....pretty much asking to be a glutton for punishment…read more lol. As you can probably guess, it was a madhouse and very crowded! But, surprisingly the store was fully stocked, well organized and full of great stuff. I bought two pair of shoes, a couple of running shorts, gym gear and a hat for less than $120 bucks! Talk about a deal...Anyone who knows about a Nike store, you can pay that price for just one pair of shoes or hoodie alone!! LOL! The floor plan is open which is great for accommodating large crowds, and this place tends to get crowded for sure but, what I've noticed is that the lines at check out move fast and they tend to have a good rotation of inventory. There were a couple of items on the floor where I needed a different size and one of the staff members were able to check their stock and pull the size I needed from the inventory room. I really appreciated that as to he could've been lazy, and not even bother to put forth the effort, giving that the store was so crowded. In all, easy to shop because of the set up and attentive staff. Also, great prices and return policy. The store is large, clean with lots of rotating stock and items for a factory outlet store. Will definitely come back. * YELP ELITE TIP: Get the Nike app and sign-up/become a Nike Insider Member for 15% percent off your first purchase, monthly exclusive deals, sale offers and a 20% off special discount for your Birthday! Can't beat that. And, the best part of it all....is it's $FREE.99! :)

Every time I've visited it's usually due to a online return but the staff are always friendly…read morepatient and informative of recent deals sometimes even adjusting my online deal for the better in store deal which is definitely appreciate

I learned this brand from LDC from his Wall Street movie…read more Great selections of shoes and purses. The store is very nice and clean. I had experienced better customer service at Swarovski store. I remember buying 2 of these for my family members in February, 2019.

This location lost $120 sale because I had to leave because I couldn't think while I was trying to…read morefind a pair of athletic shoes because of the loud music playing overhead. I'm not saying the music wasn't good but it was at such a high volume that I couldn't stand there and compare styles, think about pricing decide on color. basically I couldn't think at all . And I couldn't find anybody to help with questions I had. I know I wasn't the only person thinking this on this day because I saw peoples faces. I'll never be back to this location. My $120 was given to the shoe store five stores down and to the left.

The staff working the evening of 12/30/25 showed very poor customer service. When we walked into…read morethe store, no one greeted us. I asked for an exchange after noticing a defect on the shoe and was told I would be given a different pair. When the employee returned, he said the shoe was placed up front, which was frustrating because I wanted to see the replacement before purchasing it. When I got to the counter, I was handed the exact same shoe with the same defect. I was in the store for about 15 minutes, and the entire time the employees were chatting among themselves while customers waited for help. Overall, the experience was disappointing and unprofessional.

Rayford went above & behind to make us all feel welcomed today!…read more Great conversation, explained where everything was & made sure my cousins first bass pro experience was more than memorable! Thank you Rayford, we will always remember your kindness

Haven't been here in a while, and won't be coming back. Just confirmed I will be buying everything…read moreonline. Lots of choices for whatever you want. But don't ask questions about ammo, especially if they are out. "I don't know" can you ask someone who might? Walks away to take a call, and that was after my kid put money in the not working shooting game, that he even said yes they don't work all the time. Maybe fix it then? After he pretended to call someone, waited for a little bit then said forget it. Come in later to try and ask a question and see pretty much all little shooters using it, but not us. I'd rather get a better deal online and not deal with the bs here. And the prices are comparable to Walmart, so there ya go

This Nordstrom Rack is tucked away in the rear sort of the rear of Columbia Crossing…read more Parking is plentiful, just not directly in front. Its normally quiet and steady customer traffic. Ive never had any issues coming to this location. I didnt find what I went for but I definitely found some nice clothing articles and flat shoes. Im not a fan of looking/searching through miscellaneous racks of clothes. It just annoys me. I managed to do such today for a few minutes not long and was out. The line was a little long because of a couple customers at the counters but all in all it was good.

We visited the store today. They have a good selection of clothes. I found a really good deal ona…read moreRalph Lauren Dress! I love it only $32 dollars since they have an extra 25 % percent off on red tag clearances! So i was very happy about that. The young man ho helped me with my return ( a drss that is full of sequins) he was so nice but sadly i didn't get his name. Also shoutout to Naya! She was phenomenal. Amazing customer service. Very agreeable and so very nice! She checked us out since we purchased new items from the store. She had such a great aura to her that she was so lovely and it made my night, especially it is almost closing and she still had a lot of energy i love that for her!