I used to really enjoy this store but it seems, at least as of March 2025, they have eliminated their plus size offerings. Nike isn't known to be the most size inclusive but there were at least a few racks dedicated to sizes 1x - 3x. On my most recent visit, even XLs were few and far between. Yikesssssss. read more

Not bad at all. I came here on Black Friday....pretty much asking to be a glutton for punishment. lol. As you can probably guess, it was a madhouse and very crowded! But, surprisingly the store was fully stocked, well organized and full of great stuff. I bought two pair of shoes, a couple of running shorts, gym gear and a hat for less than $120 bucks! Talk about a deal...Anyone who knows about a Nike store, you can pay that price for just one pair of shoes or hoodie alone!! LOL! The floor plan is open which is great for accommodating large crowds, and this place tends to get crowded for sure but, what I've noticed is that the lines at check out move fast and they tend to have a good rotation of inventory. There were a couple of items on the floor where I needed a different size and one of the staff members were able to check their stock and pull the size I needed from the inventory room. I really appreciated that as to he could've been lazy, and not even bother to put forth the effort, giving that the store was so crowded. In all, easy to shop because of the set up and attentive staff. Also, great prices and return policy. The store is large, clean with lots of rotating stock and items for a factory outlet store. Will definitely come back. * YELP ELITE TIP: Get the Nike app and sign-up/become a Nike Insider Member for 15% percent off your first purchase, monthly exclusive deals, sale offers and a 20% off special discount for your Birthday! Can't beat that. And, the best part of it all....is it's $FREE.99! :) read more

See all

I am not one for shoe shopping, it's my least favorite thing to do, but my brother was in the area and in search of shoes, so I had to be the tour guide for the day. What a horrible tour this would be, all the shoe stores that were ahead of us. He wanted a pair of Jordans and of course he wanted to seek out a Nike store. With my dad tagging along, he also wanted to be in an area where he could explore as well, that is why we came to this location at the mall. Walking in, this was quite the mess of a store. People everywhere and you could not move freely between sections. The section we wanted to look at wasn't the easiest to look through, let alone get to. It wasn't all that great of an experience as they didn't have what he was looking for and it was near impossible to find an employee for help. They were all preoccupied with the register. We, after an extensive, exhaustive search, left without anything in our hands. read more

Came to this store for the weekend. Same setup as the location in Ontario Mills, but it is much smaller. The ambiance was great, but with one caveat. The store was very limited on new products and staff seems to have not much idea on anything. Did find some kickers for my wife, but I'm not sure why the team there have no idea about any of the products. Thank goodness, a good friend and former NBA player was there to share his knowledge of the products. Semper Fi.......... read more

Nike Factory Store - Hanover - Shoe Stores Near Me - Hanover, Maryland

Hello my name is Keisha Bennett. I'm writing you to file a formal complaint against your store in Arundel Mills Mall in Hanover Md. The incident happened today 7/19/25 at approximately 11:30am. My son and I came to the store to shop for clothing and other necessary for school. While in the store my son and I separated as he was picking out items as well as myself. Once he was finished he came into the front of the store looking around for me. While doing so an associate by the name of Nat called over the radio for all store associates to block the exit under the false pretense that my minor son was going to steal a backpack. Once my child seen me he came over to me and gave me the items that he wanted me to purchase. After I finished getting everything I wanted I went to the register to complete my sale. Once my sale was completed I asked to speak to a manager in which she came from the back office and spoke with me. I felt as if my concerns had fallen on deaf ears and that we didn't matter. I then asked her could she also bring Nat into the conversation because I felt as if my son was owed an apology. Instead of apologizing she became defensive and combative. Trying to justify her actions as if she was right in what she did. I understand that there are people out here that do steal but she shouldn't have grouped certain people into that category. I was taken aback by her actions and assumptions. My son was hurt , embarrassed, and distraught by actions. It hurt me as his mother to see him cry in disbelief as if he did something wrong by looking for me as his mother to buy the things that he picked out today in the store. Due to these employees actions I will not patronize this store ever again. I would hope in the future that this type of thing does not happen to anyone else so they won't be made to feel like we did. Thank for your time and patience and I hope to hear back from you soon. Keisha A. Bennett read more

This was my first time at this location. They have a variety style of selections. Pretty reasonable prices. I was only interested in the ladies selections. Found a pair that fit my needs. I like the Nike revolution. Now I do think that socks are ridiculously priced. Customer service employees was pretty much more interested in talking to each other than asking if you needed any assistance. Several stood in the way of me being able to see the shoes on the shelf but the others was quite helpful including the cashier who recommended signing up for the free points and the discount. Which was much appreciated. I would definitely return. read more

Nike Factory Store - Hanover - Love the Revolutions. - Shoe Stores Near Me - Hanover, Maryland

I have been here three times. I supposed that I need to give a review at this point. My first two experiences were terrible. Poor service, long lines, and getting back in line after having a question because that's what they tell you to do. The fitting rooms were easy enough to use. The place has clothes and shoes and has a nice clearance rack that I was able to grab a few things from. It's Nike, so the prices don't surprise me. And I had an exceptional staff member help me this past visit, but then the manager came over when I couldnt' find my gift card and closed out my sale and told me to move aside. Mind you this is after the sales lady and I had a great interaction, she had me download the app for an additional 15% off, so I did, she was patient through all of that, but then moved me aside, just so that I could get back in line once I found it. I was annoyed, and spent more time there than I wanted, but looks like they go through the line quick. I only gave it two stars because some clothes were stained that I tried. The manager looked at me like I was crazy when I asked her if I should get back in line. And they put my sale aside without any consultation with me, she was outright rude with me and the saleperson that was pleasant and helpful. So meh. It's also really crowded, so I think this is a place I would skip unless it's your only option. read more

They limit the number of people in the store and require masks be worn. There's a line to get in the store but the wait wasn't long. The selection of shoes happened to be picked over. Some of the shelves were literally bare. They do offer Nike shoes and apparel. Sometimes you can find a lot here and other times you don't. Today was a day I didn't find anything. That's how it is. I'd recommend this location read more

Nike Factory Store - Hanover - Temporary store hours - Shoe Stores Near Me - Hanover, Maryland

See all

Hit or miss, mostly miss. At least there is an opportunity and the store exists. Don't expect to find anything special or in sizes other than the norm. I have probably visited this store dozens of times maybe over one hundred over the years. read more

This store is okay. Used to be 2 stars. I have informed the manager that three associates in the shoe area were chatting about crazy stuff. From party to something unprofessional. And customer in the shoe area had limited to no help. My second and third visit are much better. read more

See all

Amazing place to shop. You never know what you will find there. I got a pair of 140 dollar shoes for about 60 dollars. I love this place.

I'm not a huge fan malls, but I had a gift card to the Nike store. I decided to go to the location in Arundel Mills. Prior to getting to the store I hadn't made up my mind on weather I was getting clothes or shoes. The gift card was for 50 bucks so that would be a factor in the decision. when I got to the store I was greeted by one of the associates and asked if I needed any help. I didn't and started to browse. I made my way to the shoe and was immediately drawn to a pair of AirMax. Out of curiosity I wanted to see how much they cost. I was expecting them to be anywhere between 150 and 200 bucks, but to my surprise the price tag on the box was $63 I immediately went to the cashier give them my card and $13 and walked out with a pair of brand new sneakers. Great deals read more

Nike Factory Store - Hanover - Shoe Stores Near Me - Hanover, Maryland

I have been a customer at this location since Arundel Mills opened up! Though I have never written a review, I had never been driven to. However, upon my last visit, i realized that through all years that I have been a customer, the customer service has always been very good! I could not think of an incident that left me unhappy with the store. I have always been greeted with a smile. Asked if I needed help; and questioned if I required any further assistance. The store, even at maximum capacity with patrons, has always been clean, orderly, and appropriately stocked with merchandise. Although there have been some times that I have come in and there was not a 'real' sale, their regular prices remain competitive. read more

Manager was ride for no reason I used my bday reward and asked oh o could see if there was another shoe as the price was lower, not even 2 min later she refused to let me use the reward and lied said she couldn't do it which I know was not true. Bad customer service ! read more

Each time I enter this store it's like the employees scramble. A little customer service goes a long way. If you've got a kid who's feet are sprawling every other month, this factory store is an affordable option to purchase stylish shoes. Since it's a factory store they won't have every size, color or style and quantities may be limited. I seem to be able to find items whenever I frequent so be flexible. The do offer a military discount but with all businesses it's subject to change so just inquire. The selection of shirts and athletic shorts are in abundance. The selection of work out gear for men and women are well stocked. I think the socks are a a tad bit overpriced but to each his/her own. I would shop here again. read more

While I am totally attracted to Nike products, I can't wear their shoes- they don't work for my particular type of feet. I have a lot of their running clothes too but I just can't justify buying anymore until I wear those out and Nike attire lasts a really really really long time. So be careful of what you buy- it'll last forever and you'll be wearing the same clothes 30 years from now. So maybe that's one of the reasons why I never walk out of this store with much but I enjoy looking. read more

Nike Factory Store - Hanover - Shoe Stores Near Me - Hanover, Maryland

See all

I took my son there on Monday and because of the Jewish holiday, that had great sale. He was able to buy two items with his $75 gift card and still has money leftover. We will definitely go there again to redeem the rest. Staff was so helpful . read more

Cashiers need classes on customer service. Long line with more cashiers on phones than servicing customers. Finally get to a cashier coming from break and get attitude. I spoke with a manager and she didn't seem very concerned. If you don't like your job then quit. I'll spend my money at under armour. read more

This one of the very reason I stopped shopping and or buying any nike products years ago however recently I visted Nike in Queenstown Outlet mall due to fact I needed black boots for work bought boots left boot was not able to go due to workmanship I had wife attemp to return same to this store with original receipt clearly bought with debit card refuse to return until such time she brought card in and. I called to get a better understanding as to why card was needed anyway found again Nike has not changed after all these years and that I should have cont to not buy their products no other business I deal with makes you jump through dumb hoops No one in my family will utilize any Nike products and I will discourage any of friends and business partners to look at them with Caution. read more

Most of the staff is really rude and the store manager was not helpful at all. The store was disorganized and I didn't receive any help from staff until it was time for me to checkout and leave. Wouldn't recommend anyone going there. It's worth the trip to drive to any other Nike store or just order online so you won't have to stand in line for 45 minutes. read more

Let me start by saying Im a passionate sneakerhead that has been collecting for the past 17 years. I've been hip to the Nike Factory stores for years and years. I frequent many of them on the east coast to see what deals I can find. They can be hit or miss but this particular one usually has something that I pickup. I was lucky enough to catch a 30% off sale and picked up a pair of retro 1 lows, retro 1 high, retro 6 lows, and a shirt for a total of only 250 bucks. This store always has plenty of staff working that are helpful. read more

Nike Factory Store - Hanover - Recent pickups at Nike Arundel Mills. Probably one of my best outlet finds to date. - Shoe Stores Near Me - Hanover, Maryland

Best service. Always super clean. Has a great selection of clothes, however, I wish they would carry some REDSKINS clothing. They have a great military discount. This store has limited edition shoes located behind the registers. Many of my friends have scouted out some great deals! You may make regular full line store purchase returns here (this is how they get some of the crazy limited shoes). This location has a "historic shoe bin" where you are able to recycle your old shoes! It is located between the shoe section and men's clothing section up against the wall. read more

This store is decent. The styles are NIKE. What can I say more about it. The positives is every now and then they will carry a current shoe or piece of apparel at a great price. The only downside is the selections/ offerings don't change much and there isnt as much current variety as their retail stores. read more

With a name like Nike Factory, I expected 3rd world living conditions and child labor. I was going to use this site to shoot a scene for my movie. This is not a factory and is much more like a retail store that sells items previously made in factories. When I asked the store attendent, she said that the closest Nike factory employing child labor was 73 miles away in Virginia. I am not driving that far! read more

I only wear Nike kicks so this is my go to spot to find some steals! The store is always well organized with friendly staff. I know what I want so I always check out the back wall. Sometimes they will have special deals and you can get an extra 20% off items. If you are military, flash your I.d. for 10% off. Also I do the surveys they have on the receipts and I get $5 coupons. read more

Love this store, though in my size 14 - 15 it's pretty much a luck of the draw shopping experience. One of the best things about this store is that they let you use coupons even when they have sales. On one of my visits i got a $180.00 pair of shoes for $60.00, and I got a pair of spizzikes for low 50's. I can't go into the mall without seeing whats in stock. I haven't had much luck in a while, but like i said i wear a 14 - 15. This is easily the best Nike store i have been to. read more

Horrible customer service who don't know their own policy. Went to return a shoe ordered online that was unworn and within the 30 days policy. I used PayPal (I work in retail so I know these transactions are cashed out, returned back to the PayPal account, or card linked to the PayPal) but they said they could only offer me a gift card. Their policy is "unworn with Original form of payment with receipt" read more

I would never go there again the whole time I was in there with my sister the so called manager kept following us around for no reason when you are shopping you should not have to deal with that she was very unprofessional something needs to be done and we was going to get stuff but I got so aggravated to the point we left but I would like to deal with corporate and this is not the first time this happened at this store read more

What's not to love? I was in need of a lighter sneaker for running and I had plenty to choose from here. I got a great pair of sneakers for $45 (originally $100). Not only were they what I was looking for in terms of a running shoe but they were actually girly. Now if you wear a size 11 in sneakers like me, you know as a chick durable and cute is just plain hard to find in the sneaker department. They also had a good sale on clothing, 25% off their clearance. Of course I racked up with pants, sports tank and a shirt. I can't go anywhere else and get four Nike products including sneakers and running pants for under $90. I was a happy camper and this was so worth the drive from Silver Spring. read more

Good sales right now. I can always find something for my sons or husband on the sales rack. Especially size 12. Never really like the women's sales. read more

Way too crowded, we actually went the mall to go here for shoes for my son. Must've been a big sale or something but it was so crowded I picked up my son to make sure he wouldn't get lost in the crowd. We ended up leaving because we couldn't get to the shoes we wanted to see. I'll try back during the week. read more

Ok large size running shoes are really hard to come by with that being said I've had some luck in the past at other nike outlets so I gave this one a try. The only had 2 pairs which were not too appealing so we passed. BUT the service was excellent, at least with the young man who assisted us. HE could teach the older sales people a thing or two about service. He scanned every shoe we wanted to see if they made in large size without any hesitation. But we still left without shoes......Customer service A, selection for freak sizes F. read more

I LOVE Nike products. I actually prefer Nike over Under Armor. Although they both support the military and give out military discounts. I come to this Nike to buy some of my running shirts and they constantly have great deals. I also found that there running shirts are also lighter then most other brands. Never can go wrong with the JUST DO IT slogan! read more