Look look look look! OFF THE CHARTS has NEW uncharted territory! They're mapping out a whole Journey. They have a New Smoke shop for extra-tubular activities. From soda, snack attacks, and cool hoodies. They are reaching new highs. The staff's are always willing to lend a helping hand. Even though they are topping the charts; their prices aren't sketchy. The quality is so HIGH it mountain-ous. read more

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I wanna start off by saying I love off the charts, I've been to many locations and I usually have a very pleasant time with particularly good customer service, with this location in vista however that was not the case. I've been to this off the charts location before quite a few times, even when it used to be named "UpNorth" but I haven't ever had a bad experience like I did today. My budtender wasn't rude or anything she just wasn't very helpful and didn't know much about the products, she couldn't even tell me the strain of the concentrates I was looking at. I asked her a question and mid sentence she just walked away to help another budtender, to me it seemed like they are learning a new system or have a lot of new hires. When we checked out she gave us to a different budtender and this is when things took a turn for the worse. The lady checking us out didn't know how to use the system and had to call over two other employees to help check us out. I couldn't believe how long it took to do and i expected them to at least apologize for the delay or throw in a free pre roll but they didn't. The atmosphere of the dispensary is chill and I'm sure they have better budtenders but id rather steer clear of this dispo, there are far better ones with employees that actually enjoy helping you. read more

I have had no issues with purchasing here but i will say if you want a job here. DO NOT APPLY, maybe the other locations are nice but not here. do not do it. They are infested with rats, sell illegal items and will force you to as well or you will lose your job, they will make promises and forget they did, work you over 10 hours read more

Been to several dispensaries all around and this one has to be my favorite. Every time I come the customer service is extremely helpful and friendly. Finally leaving a review because today when I went in to get a disposable eighth brother the employee assisting me couldn't find it at first. But instead of giving up and asking me to just choose another, which has happened at other locations, he checked around until he found one. I think his name was Kameron, but great guy and extremely helpful. Security is always great as well. read more

Off The Charts - Cannabis Dispensaries Near Me - Vista, California

i really like the miramar location that the brand just took over and i to check this location out instead since i moved. the place is cramped. it took me a while to even get into the store. the budtender was fine he just wasn't nice or helpful. he talked down to me but asked me to tell him how i liked his recommendation the next time i came in. he was a bit distracted and only charged me for one item instead of three so that was nice but wouldn't be back. i'd rather drive to miramar and back tbh read more

Best dispensary ever they have the best deals in the area and the best selection in the area.

Fast friendly service and they always have deals. Product and prices are reasonably better than other spots around vista.

I've been using their services since 2020. They do have the best prices in town, at least where I've been shopping. Great staff, sometimes better than others read more

Started off as per usual copped a stiiizy pod but 2 days in it got clogged and I pulled super hard and it cleared but didn't hit so I took it out and switched it around yada Yada and I look towards the bottom of the pod / atomizer thing and it's like bubbly and there's some wax in ts. Anyway I went there and their amazing staff helped me out! read more

Terrible experience on behalf of my boyfriend. I've been coming for a long time (even during sugar shack times) and it's unbelievable that they would ACCUSE my young black boyfriend of having a weapon on him damn well knowing him, and he's come in multiple times and we don't just spend 20-40$ we spend well over usually $100-200. It's so dissatisfying knowing I send people over there and they get accosted of having a weapon apparently and also harassed overall by the negative and carelessness of the newer employees. Good job OTC for sending your actual good workers to open these new stores but can't find solid replacements. I've worked service industry 10+ years, you definitely know who's armed and who's not, who's there for your business and who's not. Get some better intuition and you'll have better customers with high value and high volumes of money. IDE also like to mention whenever we've come in we have always respected the store and the employees AT ALL TIMES, there was never once a situation that would warrant someone to think my significant other or I have a weapon. Hopefully their attitude and energy changes. read more

Great deals ladies are always sweet and helpful good deals. Always in and out. new selections weekly

"Best dispensary in Vista" is definitely a self-proclaimed title... bummer because I was really excited to try them out too. It's SUPER crowded and the music is BLASTING, not good for those with social anxiety/PTSD. The person who helped me said she ate over 100mg of edibles before coming into work and she looked and sounded way too high to be helping me, she couldn't answer any of my questions. Upon looking, most of the "BOGO" deals feature products that are at least 6 months to a year old... it's not a deal if the quality is trash. Plenty of other professional, clean dispensaries in Vista that I will shopping with, this one gave illegal "black market" shop vibes. read more

Definitely the go to shop in Vista , The selection blows other shop in vista away .. Anytime I ask for something top tier I truly get what I ask for .. read more

I just left Off the Charts. This is the only place I come to when visiting Oceanside. Great prices and the staff are very knowledgeable ! I have been fortunate to get Kiera every time I shop. She is awesome!! read more

Very inconsistent prices and customer service. I went in to get some edibles which I ordered through Weedmaps. Was expecting to pay $23 after tax as there was no promo that seemed to apply. I get down there and a kid rings me up and it's only $18. I asked him about this and he said I get a discount any time in order through Weedmaps and it would be $18 every time. This is literally what he told me. So 2 weeks later I go in today and ordered the same thing through Weedmaps, this time a manager named George rings me up and it comes out to $23. I explained what happened last time and why I believe it should be cheaper and he wrote it off as "Someone was in a good mood that day" and that there is no such discount. I explained I only brought $20. He eventually looked into the last transaction I had here 2 weeks ago and said that my loyalty points where applied to that last order which I did not say to do. He eventually lowered the price to $19 (not $18) and originally said he couldn't lower the price BECAUSE he's a manager. I just found this so ironic and anti-customer service. I was ready to walk out of here empty handed until he finally somewhat came to his senses, but he wanted me to show him a coupon or promo code on Weedmaps. There wasn't really one that applied from what I could tell and I didn't even do this last time. Eventually he lowered the price to $19 (again, not $18). I will not be returning here ever again. It was not worth the headache and you can find lower prices at the many dispensaries in the area. read more

I usually loooove this place since it's convenient and full of happy energy workers, but lately i been getting tired of the slight harassment from one of the security guards (skinny one) who ALWAYS has to break his neck (even as im headed to the car) for a stare that gives me anxiety and shit makes me not want to be in there . Hope they become aware of how unprofessional the "security" staff is. read more

Great process, great selection. This place is always clutch, one of my favorites!! The usually have No till kings brand as well which is one of the best read more

Come to this OTC good service knowledgeable and good prices with deals ask for ZYLER AND MAE MAE

They close 15 minutes and ignore when you ask about closing at 10. I drove almost 30 minutes knowing I would be there with 10-15 minutes to spare and they closed early. read more

Really bummed. Been a very long time customer. Even during Covid and after they stopped deliveries. Spend thousand of dollars. I mistakenly grabbed the wrong case by looking at the color. Assuming it was purple. Unfortunately it's blue. I drove all the way over here from Carlsbad to do an exchange. Exchange was denied. Only had the battery for two days. Not used. The manager could've simply damaged out the product. But decided to lose a customer instead. read more

Off The Charts - Blue color - Cannabis Dispensaries Near Me - Vista, California

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They send me SMS text messages every couple of weeks, always from different numbers, and they don't stop even when I opt out. I tried reporting them, I tried finding their head office, I tried calling the shop. Nothing makes them go away, no reply from anyone, and because it comes from a different number every time, I can't block them. Also, they address me by someone else's name. Maybe someone else used my number. Whatever it is, they don't seem to care what people's experience is of their company. The website says something like 12,000 five star reviews. I have no idea what that statistic refers to, if anything. read more

Everything has been amazing very helpful all the time. Great selection of items. It's cool

Unfortunately off the charts has hit a dead end. We went in today to exchange a battery that had broke within a week of using it. The MANAGER refused to do anything about it. He offered a measly 20% off a different battery that was twice as expensive as the battery I was returning! I basically had to just buy a new battery. On top of that he did not give me back the old battery he kept it. I am very disappointed in off the charts. This business truly doesn't care about anything other than a higher commission paycheck. BIG NO FOR ME read more

I'm updating because I've ran into multiple issues ordering delivery, i know there are special area times as well as ETAs being different because of placement. But multiple times I've felt that even though I've placed orders when they open, or before the next delivery, I've had missing orders and bumped ETAs after they tell me something different. Might try Hyperwolf as they can get it to you in 10m not 2-3 hours after the ETA they text you with. Additionally; I've ordered solely through their website OTC but am told by them I'm ordering also through Weedmaps and i shouldn't get a automated text, both services send me automated order IDs. The times the store texts me is when they are out of something. The drivers are usually great. Wish there was a better system they used to communicate orders and or notify customers of changes read more

Off The Charts - Cannabis Dispensaries Near Me - Vista, California

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As soon as I walked in I was helped by Kevin who was very knowledgeable and asked what I was looking for then showed me just what I needed and more ! Even got a special deal since it was my first time read more

Off The Charts - 1 to help calm the body, the other to be up and giddy aka chores around the house for me lol - Cannabis Dispensaries Near Me - Vista, California

LOVE THIS DISPENSARY!! Honestly the best ever!! I drive 40 miles to come here! They have the best deals and staff!!

the only dispensary I go to I love all the cool employees and the good looking tall security guard! I've been shopping here for four years and I never leave disappointed. I feel safe going here . read more

Excellent selection, friendly staff, knowledgeable bud tenders. There is more parking in the back.

i went to buy cbx brand indica the jars seals (2) were broken this is in acipetable. i wont but this again unless bud tender verifys the lid sticker is not broken and the jar seal was not unattached.. read more

This was my first visit here with a great experience. I was assigned Moe to help me find the perfect medicine to help with my pain. Moe was patient and well informed about the different products available that would be helpful for me. So thankful for my friend's recommendation to OFF THE CHARTS, as well as, Moë's recommendations. The medication Skywalker proved the perfect help I needed. Thanks so much read more

Amazing customer service and great prices ! Jackie was so great and very informative so kind 10/10 recommend !

Love this place I come here every now and then and i feel like they really care, the dope is dope and the people are great. Im just saying that if you come here you will be taken care of read more

Man, I've been a loyal patron of this place since they opened and spent thousands but at this point I'm better off finding a private plug than spending a ridiculous amount of money on mediocre, if that, marijuana. How they lower their prices yet the taxes they have added on, plus a round up charge, makes it even more expensive than it already was. Disappointing is an understatement. read more

Off The Charts - Current receipt - Cannabis Dispensaries Near Me - Vista, California

Good people good bud very chill place Good deals yo Better than chi bud Luke was chill and helpful read more

Awesome budtenders.. good deals and beautiful budtenders.. with much love and respect..

I have only gone here twice and today was the second time. While check-in and their selection is amazing, this male staff member made me feel really uncomfortable. He followed me around the store maybe 2-3 inches away from me and constantly hitting on me and anytime he would hand me something would purposefully try to touch me. While this is much different than my first experience here I will not be coming back after this time due to how uncomfortable and unsafe I felt. Women, just be aware when shopping. read more

I've been coming to Vista location for 3 years I was always bragging about this place and letting friends and family know about it. I enjoyed their delivery when it was around and most of all their selections and customer service. Lately Ive been going mornings. Security is always helpful in pulling my card out of atm for me cause I have long nails. Very polite man. Just like the other guards. Today tho was a bit different. I was getting to pay and I reminded cashier that I'm a return patient ,so he can give me my discount and he kept asking me for a coupon. I was confused, I've been told to tell cashier every time for a discount. If you don't tell them they won't grant it. So it's how I've been doing it, of course when I remember. Anywho, I was getting frustrated as he kept asking and an employee interfered and told me on a higher and firm voice ma'am if you have a coupon we can give you a discount I asked her where do you send your coupons cause I no longer get the sale tex and I've never seen coupons. She said on weedmaps, uhm why would I go to weedmaps page if I'm coming directly to facility. I asked for the coupons again but she was more worried about telling me that shes the one who creates and is In charge of coupons and that there is a code on the bottom of them. She told me all of this with the most disrespectful and sarcastic loud voice, everyone In shop heard her and she finished with ma'am thank you have a nice day. she was extremely disrespectful, unprofessional,like customer service was forced down her throat. It's bad enough having to go In every week, with my dog, me not feeling well, still go thru atm cenério, also have to worry about a coupon and now customer service. It's a whole production. Big TURN OFF for me!!! Thanks to another patient who heard what was going on and offer his coupon to me. He was a sweet gentleman. Thank you. OTC, you have always been good to me. I hope things aren't changing to the worse just bc your business is growing. Stay humble. And yes I'm the one who would always buy your big bottles of syrup. Miss them. read more

Updating this now because I don't go any place else. They have what I want and the managers and salespeople that have been there a while are all cool to this gen x mom. read more

Such a horrible place! Their sales and deals are downright ridiculous you end up spending more than the product actually is worth! and The customer service with one very rude female budtender sucks!! I walked out because I did not feel welcome first of all and secondly I don't like rude folk! Don't waste your time or money on this establishment! It's a wonder this place has had such a turn around and only three or four patients per day! The weed is old and crispy!!!!!!!! read more

Me and a friend went here as we saw the billboard off the 78 and thought what a great deal we'd give it a try. The bud tender I got didn't seem to know much about tuepenes or THC/CBN/CBD etc. I'd ask questions and she looked like a deer in the head lights. When I went to purchase and said "I saw the billboard" and showed them a photo of it as well... they were like "we'll have to call a manager, the manager came and was like "it's a max of $50 discount". I was like "why does your billboard say 80% off your 1st visit (see attached photo). Seems shady to me. I mean $50 is $50 and I'm happy to save any money. However, that's definitely false advertising used to get people in. I suggest you take the sign down pr reword it to say "up to $50 off your 1st purchase"! read more

Off The Charts - Their billboard in San Marcos off the 78. - Cannabis Dispensaries Near Me - Vista, California