I was told that my phone screen replacement would take 45 minutes to an hour. They had my phone…read morescreen replaced within 30 minutes and answered all my questions being honest that the phone wouldn't be as water resistant after the repair which is what I figured but they were honest about it. Staff was extremely friendly would definitely recommend this store to get your phone repaired.

Got my HDMI on my Xbox Series S fixed here, I paid over $100 just for my display to still stutter…read morein and out even with the replacement port. Basically, donated money for NO service

Showed up to upgrade my 15 pro to the 17 pro. I informed the person who checked me in of this, and…read morethey asked me to wait. No problem. An hour later (only two customers besides myself in the store, and workers were on their phones and would disappear for 20 minute periods) I finally got to speak to a customer service representative who told me they didn't have any iPhone 17 pros in stock, and I'd have to call customer service and order one. I asked why they did not tell me that an hour ago when I first arrived, and they said "We can't tell customers about our stock", yet also said "Maybe if you had called earlier we could have told you". I am beyond pissed, and will be leaving Verizon once I move. These clowns need to be replaced.

Wednesday November 19, 2025 Justin LaBoda assisted me with…read moremy problem and he did a great job. I had a problem and he found the solution in a matter of minutes. In less than an hour he solved a problem I had been attempting to resolve for weeks with a call to Support. Greg Couch Oil Company

I had a great experience working with Rubin to get a new phone after losing it. He thoroughly…read moreexplored all my options and helped me get set up and out very quickly! I'd come back for any future needs. Thanks Rubin!

Did not keep their word about a payment arrangement made a week before and turned off my phone…read more I gave a Stella review about 6 months ago. Never Again!!

These people shouldn't be allowed to charge for their work. They use to be a good place to go to,…read morenow, definitely NOT!!!! How do you fix someone's phone and NOT put their SIM card back in? How do you tell the person that got screwed over, paid 75 for a service, that they have to drive for an hour to pick up their SIM card that the EMPLOYEE CARELESSLY didn't put back into the phone, "oh my fault" AND GIVE THEM A RANDOM SIM CARD WHEN THEY COME TO THE STORE PREVENTING THEM FROM HAVING SERVICE. Now, having to pay additional money to drive to their service providers store to pay for another SIM card.. What can I say, if you wanna be screwed over, lose money, and get your phone back damaged, then by all means..... go to this place. If you want it done right, FIND ANOTHER STORE

Broke my iPhone 14 Pro Max's motherboard when fixing my backscreen. The screen itself was okay but…read morethey did not take their time with gluing it back together and it popped off completely after a week. I will say it was a cheap place to try to get it fixed but you definitely get what you paid for.

Recently needed a new MacBook - I ordered it through Apple's app and selected this store for pick…read moreup. I was able to choose what I wanted, like color, size, storage, etc. and the date/time when I'd pick it up. Check in was smooth when I arrived, and I was even able to add on an Apple keyboard to my pick-up order. I was in and out quickly -- they had my new MacBook waiting for me in the back and grabbed the keyboard too. The place was busy, which is to be expected for an Apple store. Using their app to order ahead will help you avoid having to wait for an employee. Great experience -- will return!

Convenient location but it can get super busy, so bring some patience if you need to stop in. I…read morewent in for a charger and did not realize there was a separate line (or check-in for quick purchases). I wasted a lot of time waiting to be seen only to be told I needed to go check in with someone else. In the end, I got the charger I needed and was on my way but I did feel like I wasted time unnecessarily.

This is pre-paid wireless phone & accessory haven. They have AT&T pre-paid plans & Boost Mobile,…read morejust to name a few. The shop has been in town for about 10 years now. They have a cooler with sodas and such, as well as, a few snacks. This is also a bill payment center, you would actually need to check with your specific billing center to verify if this location is a confirmed payment outpost for them in particular.

Needed to transfer data to new phone. Austin was very helpful. Knowledge, friendly, and efficient…read more He gave me several options to think about when I need to upgrade, as well as a suggested more economical plan for my phone coverage. Highly recommended.

I was charged $5 in-store to make $12 payment. It's their policy now to charge $5 to use American…read morecurrency to pay in person and it's very anti-consumer. It feels illegal but they can do what they want. I feel robbed and work for my money, not scam people an extra five spot because of their laziness and greed.

Michael was very attentive, patient and knowledgeable. His calm demeanor gave me a vote of…read moreconfidence and helped me relax. He assessed my laptop's issue within the timeframe he promised and also fixed it and didn't break the bank. I will return and also recommend Bull City Mobile Repair.

They installed a screen protector on my beloved iPhone 16 pro yesterday and when I picked up they…read morealerted me to a display issue which I had overlooked, and then I found that my iPhone still had AppleCare so I got it repaired at the Apple Store under warrantee, and this morning I went to Bull city to get my new display screen protection and they decided to do it for me for free!. Congratulations to the store owner for being able to maintain such excellent staff and culture here! All the repairs that I've had gotten here has been reliable, and all the advice has been sound, and I hope this store never goes away.

I also want to commend David. Every time I have a problem he…read moretends to it immediately & efficiently. I know little about tech; fear my questions are stupid. He patiently, respectfully not only answers but helps me understand how everything works. Always I leave your store happy & well-tended! Bravo David

The young man who took care of me was knowledgeable and helpful but was overtly mean to another…read moreemployee right in front of me and was very short with the tech person on the phone. Not a good vibe at all and perhaps he'd be better working in a more solitary venue~~working for the public and with people does not sit well with misanthropes

The employee wouldn't take my cash payment without taking her gloves off that she was using to…read moreclean with chemicals inside the store. She finally takes her gloves off and she refused to take my cash payment. So she called the Durham Police Department to kick me out of the store. She told me to go elsewhere to make my T mobile phone bill payment.

The people in there were nice and helpful. I only need an internet provider for a few months here…read more I had a phone plan I originally wanted, but it would have costed my family more for an internet service that only I needed. They found me a cheaper alternative that took minutes to set up. Thanks guys!