They are always really helpful when I need to mail things. They help me package things and get them…read moremailed off. I love the little gift shop and coffee shop attached. Lots of idaho merch and trinkets for you to buy! They have all the mailing supplies plus cards and gifts. One stop shop if you need to mail a gift. Good value for your money and the service is quick.

It was panic time! I was at post office needing to send a priority mail envelope out with a book in…read moreit. The self-service machine was broken and the line for the single worker at the front counter was literally, out the door! I wanted this package mailed today. I checked the Yelp App and found a place near my next stop called Mail Room and More. It is in the heart of the Karcher shopping area north of I-84. I made a bee line for the place. It sits in a small strip mall that could be easy to overlook if you were not sure of where you were going. But I made it there with time to spare. Turns out the "and More" was a coffee shop with lots of little snacks and baked goods on one side and the shipping area on the other side. The staff was so nice and even though it was few extra bucks to mail the package I didn't mind because the convenience was worth it. I then remembered that I had another shipping issue with a large, flat 3 by 4-foot mounted quilt I needed to get to Michigan. I tried to ship it via UPS the day before but was quoted over $500! I knew it would be an expensive shipment because it was oversized, but I did not think it would be over $500, I expected $150 to $200. The ladies behind the counter started looking for an option for me and came up with one for $175. Right in the ballpark! It was even Fed Ex! Those ladies packed that big flat thing right up and got it out on its way to my Cousin in great time. While I am in Nampa handling my Mom's estate I will shipping more things, and all those things are getting shipped at the Mail Room... and More!

I went to this postal plus on Parkcenter to send a letter and certify it. I was charged $8. it…read morenever got to its location and there's no record of it. Horrible service, rude and I will never use them again! Sandra Bonneau

This is a great location lots of parking near the albertsons. I found the staff to be super…read morefriendly and helpful. Lisa, Skyler, actually everyone that works there is very, very nice and super helpful.

Every month I need to FedEx my blood samples to my transplant hospital and to my nephrologist. I'm…read moreusually downtown or by the mall so those two spots are my drop off locations. Today was not one of my normal days so I googled closest FedEx near me and this joint pooped up. I have lived in this area for almost 10 years and never knew about this spot. We always just hit Winco, Home Depot and the food spots. I am really learning more about the store fronts in this center. Pulling up I almost missed it. It's a smaller store but I found me a nice front row parking spot and made my way in. There was a gal working behind the counter. She greeted me and asked what she could do for me. I told her about my packages and she got me squared away. I was also sending some important paperwork to the transplant hospital as well. I needed an envelope and postage. She guided me to the right envelope and got me taken care of. It was a smooth transaction from start to finish. While I was writing the address on the envelope, I couldn't help but be mesmerized by all the fun, local things they had in the store. Local soaps, chapsticks, kitchen towels. It was all so fun to look at. I loved all the fun soaps they had. I could stay there for a while just to smell all of them. I guess this joint has been around for 20 years, crazy. I would have never known to today. This joint is 8 minutes from my house. It's so convenient to be able to drop off my packages without having to go downtown or by the mall. The associate was really kind and they had some fun goodies there. I know where I need to go now when I have any packages to be dropped off in the future.

Great service. Amazing little place. We needed to get a post box for our mail. They had the best…read moreprices in town. Good parking. They offer a lot of services in one little store. The only thing I hope they do is make it so that I can get to my box 24 hours a day.

After needing to part ways with my regular, close to home shipping store due to inefficiency with…read morelines taking 30+ minutes every time I go in, I have now found Postal Annex to switch over to. Its an incredible place to help meet shipping needs. I've gone in twice in the last two days and I've watched the employees work efficiently, quickly, respectfully. They have known customers on a known name basis, I've been so sweet and respectful with elderly customers, worked as a team to have packaging boxes ready and prepped to help me with a multi package shipping project, have had me out and cared for with my transactions in less than ten minutes and there haven't been long lines. I am impressed and will move my needs for shipping over to them moving forward.

I always enjoy doing business with Postal Annex because they provide excellent and varied services,…read morethey have capable, friendly staff and care about the customers and know many by name. They are unique in the gifts and gadgets, plus greeting cards they carry.

We used the notary service. Quick, kind and inexpensive. Will use the store for many future…read morepackages!

Pretty discouraged. I had a "Happy Return" and told the gal plainly "this slip needs to go with…read moreit--it details my exchange information" she proceeded to NOT include it in the package and I reiterated "no this needs to go with it." And she begrudgingly opened the plastic bag to put it back inside saying "happy returns won't look at it anyways. It's just going to sit there. There's no point in putting it in there." Whether or not this was an accurate statement, this was INCREDIBLY discouraging and not what you want to hear when it comes to sending something of value. Do better.

They were very friendly, very quick and efficient. Also they had tape I needed extra tape for my…read morepackage. They were so kind to do it for me. This is my go to UPS store.

Jackson was awesome. Shannon ought to take a step back and look at the bigger picture. I was sent…read moreto drop off a return and a label was forgotten. He helped me get it emailed to the store and print it. It was in a poly bag, but awkward and the label wouldn't apply well. He grabbed a used amazon box from the ground that was left by someone and put it in real quick for the label be properly affixed, efficient, and faster to get to the next customer after me. Shannon took it upon herself to chastise Jackson in front of me saying "Where'd that box come from? Did you give him that? Jackson responded yes. Shannon said "we don't do that! And don't do that again!" As a manager, I'd keep Jackson and train Shannon if she's a trainer. Rules/policies are great, for when they support efficiency, speed, good order/discipline and ensure customer satisfaction. Jackson critically thought on his feet and maintained efficiency, speed, accomplishing the job well, and getting onto the next customer. Shannon, learn to ask other employees "why" they do what they do instead of assuming the worst from the get go, and provide correction away from the customer's face if the "why" isn't valid or justifying breaking a policy. Discipline to policy is great, but not when it's at the expense of the company or customer's.

The staff was incredibly kind, helpful, and welcoming. I've never had a bad experience here, and…read morethey always make the return process quick. Excellent customer service every time!

A very rude and abrupt young man took my Amazon return today. His grumpy attitude was unnecessary…read more I won't ever go back. You guys sure know how to ruin a beautiful, sunny day for someone. A smile and helpful attitude would have changed everything!!

I really want to support local businesses. My wife and I recently moved to Star. We have been to…read moreStar Ship and Print (SSP) three times now. The first time we went, we wanted to return something we ordered on Amazon. Since UPS services are advertised, we were surprised to find out that SSP does not have the necessary equipment required to provide this service. The second time we went was to buy stamps, so that was easy. The third time we went was for me to get a passport photo. We were informed that their camera was not working. So, two out of three times, we were unable to complete our task at SSP and went to the UPS Store on Linder. I just found out that a UPS Store will be coming to the Ridley's shopping center in Star. At this point, that will probably be where I go for my postal needs.

Wasted 15mins standing in line, they don't accept UPS or FedEx bar code returns here. There is not…read moresign at all stating this.

This UPS store has the best customer service! They are always so kind and helpful, and don't rush…read moreyou. You can scan in your own Amazon returns, and they have an automatic door now if your arms are full of packages. The parking lot is always full and crazy, but if you circle a few times, something opens up. If you're handicapped, those spots are almost always open.

I went into this location today (6/2/2026) around 3:15 p.m. There were two women working. Neither…read moreone smiled at me or greeted me or even acknowledged me. One was collecting trash behind the counter and the other was getting packages out of the bins. I kept staring at both of them and nothing for the longest time. Finally the one collecting trash BARKED, "Someone will be right with you." One of them should have stopped what they were doing to help me because what I needed took all of TWO seconds. Finally the woman collecting the packages out of the bins came behind the counter to drop them off and proceed to glare at me and finally said, "What are we doing today?" and when she was done, two seconds later she handed me a receipt and glared at me. No, "Thank you" or "Have a good day" or "Thank you for coming in" so I grabbed my receipt and walked out the door. Not shocked to see that this location is rated so poorly. The owner needs to spend more time in the store. Attitudes like this run customers off. The UPS store in Star is actually closer to me so we'll just go there from here on out.

I've used Smith's several times now and they've always been super friendly and helpful. Several…read moremonths ago I had them pack and ship some things for me and all my fragile items arrived unharmed - going from Oregon all the way to Ohio. I like their location because I usually drop off packages on my way out of town and they are on the main road in Ontario that leads to the highway. Last week I had to send off a couple returns and ship a box back home but all three boxes were different carriers so Smith's was the perfect place to save time. They can also do things like faxing, copying, and printing. I believe they even have a notary. Having Smith's here is really convenient and they have great service. Jeannine is usually the one who helps me and she is always patient even when I have a lot of questions. She seems to really care about her customers and I never worry when I have to have them pack things for me. Side note - it's off street parking but it's four spaces (two and two adjacent each other). If you can pull through then it's fine but if you have to back out, well, I've seen a few people struggle with this so just be mindful when parking if cars are already there. It's really not that bad (My full size SUV has no problem backing out) but I needed to mention for those who are a little unsure when parking or backing out.

While on a trip, we left my husband's tablet in a motel. We contacted the motel, and yes - they had…read morethe tablet and gave us the contact info for Smith's. They picked up the tablet, carefully boxed it and shipped it back to us for a very fair price - Thank you Smith's!!!