I came with a rush order for a large canvas; I'm been hunting for a reliable, local printer, and I…read morewas impressed with how quickly MinuteMan responded to my emails--especially when I had a rush order! Sadly, I learned they OUTSOURCE the canvas printing to another, unnamed company. Still, this was important, and they believed they could do a rush order and get the canvas to me in time to ship it via express mail overseas. Also, their quote price was shockingly in my price range! The canvas arrived early!. . .But despite talking extensively with MinuteMan, and adapting my files to ensure no errors with them for their press, there was OBVIOUS BANDING on the piece. Also; The outsourced company, a sign shop that does large scale printing, not only did they send a print with such issues, they mounted my canvas at an angle, making part of the black area appear on the canvas, and part of the image on the sides. There are also staples to the canvas that were not put in properly--They stick out and I learned this by hurting my hand when unboxing it; Since I prepaid, I had someone else pick up my order, and the person I sent was not knowledgeable about printing, or the piece, enough to realize there was an error. These errors all ensured I could not ship the piece the same day, or the next--and wouldn't arrive overseas in time. I am, understandably I hope, very hurt by these results, both to my hand and my career. I was beyond upset from all this, and while I was able to arrange to show in other ways, I decided to contact Minute Man and let them know what happened (In fact, much of this is from the email), thinking I wouldn't hear from them until Monday--and I was expecting to be told 'too bad', as I have met SO MANY print shops that do this. EXCEPT MINUTEMAN. They wrote back ASAP, apologizing, issuing a full refund, and letting me know they would be talking to the company they outsource their canvas through intending to get a refund for MinuteMan's acquiring their services! I know this one time, my print got messed up; But before that, I had customer service so good that, THAT is why I picked this company. One issue with prints of my work is moire, an effect you see when screen tones are printed and someone resizes the picture larger or smaller. The gentleman I worked with, Luke, helped me set up my print file so it was perfectly sized for canvas printing, including letting me send the piece over and letting me know if it looked good on their end: Despite this taking several emails, Luke put in the time, and moire? Was one thing my print DID NOT HAVE. Luke actually helped me set up the file *perfectly*, and frankly, I'm very impressed. I have had a lot of companies give me specifications or a template that still didn't work. Some have even changed their template or requirements listed on their websites after. Luke, however, was able to give me the exact specifications--and they were correct! I'm someone who needs a printer I can trust, and one who is local; I'm looking forward to getting my business cards done here, along with post cards, posters, greeting and holidays cards, notebooks--honestly they print so many things I need that I'm not sure I'll need another print shop. . .ever. They also do apparel, promotional items, and even custom items. I admit, this MinuteMan won me over, because who really wants to wait for their orders to come? With MinuteMan, they might do it fast, but the work they do gives you a smile that lasts. And unlike most print shops? They don't screw you over, are honest, and yes, their service is fast--Usually it's not a good thing to finish so fast, but this Minute Man is one I'm personally committing to; Their my go-to printer from this point on. I cannot recommend them highly enough.

great experience!! they did a wonderful job making a print out of my painting!! I plan to use them…read moreagain and again.

This business is solid. The owner has been friendly and accommodating. My partner and I have…read morebeen with them for 3 years. They are always ready to assist. As my partner pointed out, the owner is amazing and our mail always gets to us. We only had a problem with one employee in the past not putting package slips in our box. It is so important that we do business with thoughtful and friendly companies. It is important for a business to not be rigid... and treat us fairy. The prices are reasonable too. We like Post net. *Too bad they do not have a branch in Roanoke VA. Fingers crossed. Ups in Roanoke had been the opposite of has proved opposite at one location, We tried to deal with UPS but that was disastrous! Post Net is a great company and they do their shipping through Fedex. Great business. They seem to care! We are staying.

Rude unhelpful and dismissive is how I would describe the staff I went back a second time because…read morethe location is convenient thinking maybe it was a fluke or an off day and same deal. Disgruntled and grumpy employees

Sam was such an all-star! He patiently helped me get my new phone and was incredibly helpful. All…read moreof the employees were friendly. I highly recommend Sam-great experience!

Several employees standing around not doing anything because the store was not busy but they want…read moreto charge $30 help me transfer data from old phone to new phone. Seems like custimer service should privide help for free since I just brought over 5 devices. I only needed help with 1 phone. This the reason we left Verizon, they have so many hidden charges and it all adds up. Do not recommend because their customer service is not there. There was an employee there that said T mobile charges for transferring data too. No, we've never been charged, T Moblie has always been very nice and helpful all for free. The reason we wanted to switch was to see if coverage would be better and that hasn't been the case. Coverage has been exactly the same.

Parking is almost not existent. Prices for products are more than what I get my art supplies for…read moreand they look like they are focused on products for a new art student. For a positive note. For such a small store it was packed with all kinds of useful art supplies. We were just thinking for an art store in a downtown area that would have cool unique supplies. It was a clean and well organized store. Staff were fine. Just a small art store

Parking adjacent to the store, nice selection of materials, and staff members that I interacted…read morewith were both very helpful. Am a newbie to watercolors and they have everything needed to start out. Audrey (cashier) introduced me to the card member program that offers coupons if you plan to shop regularly. All in all a very good experience, and I think some of the old negative reviews should be taken off, as the vibe was positive and welcoming!

The new ownership is great. They did a great job for our project. Highly recommend.read more

I just needed a copy of a booklet that was comb-bound, along with a couple of the pages enlarged…read more The employee who "assisted" me seemed totally put out, like I was bothering him with such a trivial request. No smiles, no "thanks for your business," didn't even respond to me at times. He said they couldn't (more like wouldn't) re-bind the booklet after making the copies. It was like it was the first time they had ever seen such a booklet. Bizarre. So, I wound up going to Staples, where the cheerful print services employee had a quote for me within a couple of minutes. Asked about re-binding the booklet, he said, "yeah, no problem, we do that all the time" (to paraphrase). The kicker? The quote from Sir Speedy was $143.55. Staples was $56.50 and that was with two 24x36 and two 18x24 enlargements not included in the Sir Speedy quote! The employee at Sir Speedy I dealt with needs to just run print jobs in the back while another employee with a modicum of friendliness and personality interacts with the public.

Placed an online order 3 hours ago,walk into this location and the person working without looking…read moreimmediately said it's not ready.

Everything was perfect. Employees were multitasking with a busy store and able take care all of my…read moreneeds. This is now the only Verizon store I'll go to. I'm serious. I bought a jetpack hotspot and I was able to get it hooked up with service. They even contacted my work IT department to work through some software issues on my laptop. I'm getting a new laptop next week and they are going to help me with that one when it comes in. Its not like a car dealership where once you've bought the car you can't come back to them with issues these guys will help you out even after the sale.

Hello everyone, I'd…read morelike to share my positive experience with a business Verizon sales representative Dev Patel in the Verizon Chester location. A while back I was in the market for a new phone plan for my business lines and decided to call Verizon for assistance. I was connected to an incredibly helpful and knowledgeable sales representative (Dev Patel) who was able to provide me with all the information I needed to make the best decision for my needs. He was patient and very understanding of my situation. He asked me a few questions to understand my needs, like how many people were using the phone plan and what type of phones we were using. He then explained the various options available to me and went over features of each plan. He then matched me up with one of their newest plans that provided the most value for my family's needs. The rep was also very helpful in helping me set up the plan and port my phone numbers from our old provider. He took the time to walk me through all the steps of the process and answer any questions I had along the way. His friendly and professional demeanor made the experience seamless. In the end, I was able to seamlessly transition from our old provider to Verizon with no hassle. It's been a year since I switched over from T-Mobile to Verizon and to date Mr. Patel has continued to make my experience with Verizon remarkable whenever I need to modify anything with my plan or devices. I would like to thank the representative for his assistance and highly recommend Dev to anyone looking for a new phone plan. Their representative was knowledgeable, friendly, and helpful during the process. I am very happy with my new Verizon plan, and I am pleased with my experience.

I rarely do reviews however this one is a MUST! Sydney was OUTSTANDING!! She answered all our…read morequestions without hesitation. She is extremely knowledgeable, efficient, courteous and excellent at overcoming obstacles tossed her way while navigating the complexities of the Verizon system with precision laser focus. My husband & I both were so impressed by her expertise. She created a positive experience out of a situation that had been true frustration for us at home prior to her guidance & expertise. Thank you Sydney-I see you as the CEO of Verizon soon!

The salesman showed me nicer phone models and when I agreed to buy he hustled me and slipped me a…read morecheaper model an Orbit Myra. I got cheated. And when I need back glass he had none and said he would ship the phone off for 15 days. Don't get cheated by these people. Go elsewhere.

Excellent customers service and best price to fix my iPad screen. Also received great quite better…read morethan Apple for another device. Highly recommend!