Showed up at 5:59 trying to mail a prepackaged package and was turned away because they close at 6…read more As someone who is working crazy hours in healthcare, and rushed to get there I was very disappointed by this poor customer service.

Emailed many invitations to the store. Turn around time is quick if you notify them about the…read moreemail. It would be nice if they monitored the box more often. Always impressed with the quality of our invitations. Will definitely use again.

Shipped a couple of boxes from VA to TX using the UPS Store. I needed to update the address based…read moreon my daughter's new apartment does not accept direct shipments. They need to go to a third party company address called a Fetch address. Reached out to UPS to make the change. UPS could not make the change because the UPS Store takes over the shipment and marks them as restrictive. This prevent the person that is actually shipping the package to make any changes. UPS said that only the UPS store can make the change. Went back to the UPS Store to get the address changed, they would not do it. The employees was very rude. Very bad customer service. Even called up UPS customer service to have them tell the UPS Store person that they could make the change. But the UPS Store would still not change it. Then I found out that the UPS Store is not part of UPS. They are two separate companies. Each UPS Store location is also privately owned. I now know to avoid the UPS Store at all cost. You learn from experience. It is sad to say that the usps has better customer service than the UPS Store. Hopefully this helps other people not experience horrible customer service and rude employees.

People here are usually SO nice, but... I guess Julia had a bad day. It happens to all of us. But…read moreno need to take it out on customers. I was the only person in the store besides her, and I stood at the counter without being acknowledged while she repeatedly walked in and out of the room, moving boxes around. Literally did not look at me or speak. Not even, "I'll be right with you," after she walked AWAY from the counter when I approached. When she finally came to the counter, I told her I was emailing a shipping label to the store. She looked in the computer and almost immediately said, "it should have been here by now." (Implying that I hadn't sent it correctly?) I showed her in my phone that the email was sent to the store's email address. She went back into the computer and found it, told me the price to print it and said "cash or card?" I swiped my card, which didn't work, so she rolled her eyes at me. I stuck the card into the card reader, it was approved, and she practically threw the receipt at me. Everything she said to me was in an accusatory tone, as if I didn't know what I was doing. I also showed her a QR code for an Amazon return and she told me I wasn't holding my phone right. Then she grabbed my phone out of my hand to enlarge the code. I could've done that but she didn't ask me to. Overall, just very huffy and inpatient and seemed bothered to even have to speak to me (or maybe to customers in general). Again- Julia, I'm sorry if you had a bad day, but being rude to customers (who may have also had a bad day and are still being kind!) won't help your situation.

The manager Jane has no concept of Customer Service. As I stood before her needing assistance with…read more10 copies, she said she wouldn't help me. I was the only customer in the store. Nobody needed copies but me the one standing in front of her. She wouldn't do it. She was nasty about it unprofessional. Go anywhere else but here.

I wouldn't spend a penny here. They closed the store at 7pm when the hours show 7:30. I called to…read moreconfirm the time and spoke with Jane who pretended she didn't know what time they closed and proceeded to tell me- they close at 7 but stay until 7:30 pm. When I mentioned the time on the door and on the website showed closing time of 7:30 pm. Jane followed with "oh you're right, I guess I can open the door back up" with a nonchalant and hesitant tone. I walked in and was greeting with complete silence. Three employees said absolutely nothing to me. I have shopped with other locations before and never have I been met with pure disrespect and disregard. I will never step foot in that store again and Office Max will not see a penny from me . I recommend you go somewhere you and your money are valued, because it won't be here .

When I ordered a new cell phone, it came via FedEx. Much to my delight it arrived early, but I was…read moretold I couldn't pick it up early. Then after all that, I was told couldn't be left at my apartment...sigh. So after rounds and rounds with FedEx via the phone, I drove all the way out to the FedEx facility in Mechanicsville. I was prepared for a horrible experience, but much to my surprise everyone was super nice and friendly. Guess the people who work out front are different from those who handle the phone calls. Based on my in person experience, I say they are a-okay! The only downside, they aren't close to town, but I guess that's the case when you need a huge warehouse. Cheers.

Fed Ex was supposed to deliver frozen pet food to me from the Farmers Dog , they kept it overnight…read moreand then they didn't deliver it until late the next day and all of the food was spoiled. FedEx sucks. They don't care about doing their job right and I would not recommend them to anyone. Thanks for nothing Fed Ex ! if you can't do your job right then maybe you should let the farmers dog know you can't do the job right so that they can hire somebody else to do it. You people are incompetent.

TE Notary was superb. They were communicative and handled all of my business efficiently and with…read morethe highest level of professionalism. My matter was time-sensitive, and it was addressed with a sense of urgency and a level of competence that put me at ease. I highly recommend them for any of your notary needs.

I was already pressed for time with a work assignment and then was told by my boss that I had to…read morereview a document and get it notarized. I work remotely and I didn't have the time to find a notary in my area, get presentable, and travel to a location. I was referred to T.E. Notary Services in the past and it came in handy this very instant. In the comfort of my house clothes lol, I booked an appointment for later that day. Tatiana conducted a very knowledgeable and professional remote online notary session via my laptop in less than 20 minutes. It would've been even less if I had a front & back copy of my driver's license handy (which I suggest) because my camera pic kept coming out blurry...my fault. I submitted the document to my boss with no issues. Very reasonable price for such a convenient service. Will definitely be my go-to going forward!

Based on the notice left in my mailbox because the mail carrier didn't want to leave it at my door…read morewhich is right next to the mailboxes. The office opens at 8am but at 8:15a we are being told they aren't open yet. But they are there at work; right. Waiting til 830a and going back in before calling the corporate office.

I didn't mind this post office. It's my local one that has Saturday hours, so I wasn't surprised to…read moresee lots of cars in their lot when I rolled in. I had to mail a package and weekday hours don't really work for me with my job. Fortunately there were two cashiers working efficiently, and the line didn't take long at all. The lady who helped me was super fast and even thanked me for my patience. It was a positive trip to the post office, which we all know is not always the case! I'll return the next time I need to mail something on the weekend.

My wife had a cracked screen on her iphone. We stopped in to get a price. It was a reasonable…read moreprice and they could do it that day. We left the phone and got a text a few hours a later to come and pick it up. Very easy and quick. I would recommend them for repairs!!

Unfortunately, I did wait a while to make this review but I took in my laptop to get a damaged…read morescreen repaired late 2025. Originally they told 3-5 days, perfect. I'm a college student I need my computer, then I called and they said a few more days....okay great. Fast forward 2 WEEKS later I go in, finally get my computer and then lo and behold it's an extra 15$ than I was told? I had already paid 365$ so an extra 2$ is a lot more. Whatever I get it. I pay, I go home i try to use it. It does work, but something's off...weird in-fact, the first layer of my computer screen's plastic cover, the only layer they had to fix, nothing else, was barely attached. I mean my screen basically caught a waft of the rest of the computer. Fine. I call them back ask their warranty policy, they say: "we can look at it but if it's something we deem you did then we will charge you again." Uh? No! It's your job to fix it not mine. After reading the reviews of similar things happening with the exact same two men I decided to not bring it back and waste my time or money. Definitely not stopping here again.

I've used Washed Wright for years, and they've made laundry a non-issue. Same-day pickup and…read moredelivery, folded, at a price that's honestly hard to beat. They're also the kind of business you can trust. I once sent in a pair of pants with my wallet still in the pocket, cash and all. I had no clue where it had gone. It came back with my clean laundry, cash untouched.

The quality of work, timeliness and customer service exceeded expectations! I had surgery 6 weeks…read moreago and 8 days ago my dryer died and it will be 5 days until the part arrives. The team at Washed Wright made it happen in 24 hours with pick up and drop-off and a friendly smile. I highly recommend them and would use them again. All natural products, washed and folded better than I do myself.

I've been coming here for years! Great staff run by Ralph! Thank you to Ralph, manager, Nanette,…read moreformer manager Fred, Angel (not sure if she's still there???), & others! Thank you Ralph for suggesting laminating my paper! signed the Lebanese guy in all black that comes in every Monday! Thanks!

When I walked in, she saw that I was a foreigner and did not say hello to me. Then there was…read moresomeone behind me and she greeted her very warmly. I have already told her that this is not an apology. It was obviously that I came first. I was in the line and she first printed it to the people who came after me. Tell her about this matter and still don't want to take care of me and print it out for me. Without saying a word of apologies, I told her that I only need two copies for me and she printed six copies for me. Be sure not to come to this store with a bad service attitude, and it feels a little bit racially discriminatory.

We use Cobb products + supplies at my office, and any time issues do arise with one of the…read moreprinters, customer service is prompt and friendly, and the issue is usually resolved quickly. If it takes more than one visit, they always get it worked out as soon as possible. Thanks!

great company to deal with .we had a problem with our c350if copier the tec name was dennis made an…read moreappointment with dennis he was on time took him about 5 minutes the problem was solved i have dealt with a lot of companys over the past 32 years these guys actually understand the problem and fixed it GREAT JOB THANK YOU DENNIS DENNIS MORRIS VFW POST 2216