Find somewhere else to go to. The calling staff are so unprofessional and rude and they call you…read morelike bill collectors before your appointment to make your payment as if you're not gonna pay before you speak to the doctor..... they will text you at 6 AM in the morning before it's legal to call or text you, they will call you at 8 o'clock in the morning so they can get that payment. I guess they are suffering for money because there's no other earthly reason that you would call and text someone and also be rude when they ask you about calling them and outside of Legal calling hours and then cancel your appointment. I don't think the FTC is OK with that. There are many other doctors can do the same thing.

This morning I had a very stressful call with Kendra Hill at the cannabis connection. She was very…read morecondescending and kept talking over me like what I said didn't matter to her. She kept trying to act like I was being disrespectful to her when she was the one being disrespectful to me. To date, I have not had problems with any other doctor and most of my interactions have been good. I was visibly shaking and upset by the end of our call. I asked the company to please not have her contact me again.

Knowledgable and friendly, this Clintonville store may become my new CBD vendor in town…read more I was tipped off to Clique614 by Sasha E after she read my review of Great Vapes and my use of CBD. Great Vapes has good stuff, but as I mentioned in that review, the products are pricey. So she pointed me here, to this High Street storefront south of Valhalla. The owner's dog, a salt and pepper schnauzer, met me at the door, cute pup. It's owner, the owner of the place, Frank knew his stuff. I told him my experience with tinctures from Vapes and online, and suggested a brand and quantity that I should try. He also threw in for free CBD Schnauzer with melatonin for sleep. Their product are third party tested to insure quality, authenticity, and purity. There are no thc in their product, and you get the mgs that is advertised. So if you are interested in this new phytocannabiniod many are finding relief with, check this place out.

Great service! I will return for any and all of my Kratom needs. The staff member i spoke with was…read moreadmittedly not knowledgeable about Kratom, but went out of her way to try to answer my questions, got someone on the phone and did research. Just a chill little straight forward head shop without the bells and whistles

I usually preorder medical flower and rarely have wait more than a couple minutes, the staff is…read morecordial and the prices seem fair...especially the specials.

Customer service is very bad and they don't even have card payment. The worst place I've ever…read morevisited

July 28, 2026 Tonight I went in to purchase some gummies to…read morehelp me sleep. I spoke with Joe and he was great. He explained all the different types of gummies in detail. I can't wait to try my gummies tonight. Thank you Joe for all your help! You were wonderful and super nice! Linda

Great customer service and great products. A must visit! Love that they have pure CBD products at…read morea great price.

Beautiful facility. Knowledgeable friendly staff! Exceptional products and availability as well…read moreas communication and customer service.

Love this place just wish they opened a little earlier or stayed open a little later, one or the…read moreother to be fair. Anyway the deets, knowledgeable budtenders / patient experience coordinators, good stock/selection, extra enticing specials. That strain of the month deal? Ooooh baby! **DRIVE THRU** is a huge privilege, super convenient location to German Village/Downtown/University/Franklinton/Grandview , and most of my favorite security from the other local dispensaries. All good vibes at the landing. But shh it's still a pretty well kept "secret".

This place is ALWAYS on some stuff. ALWAYS long wait times when you're the only one inside. The…read moredoor guy is ALWAYS rude and not understanding what so ever. It's 2 minutes from my house, and I happily go to the one 10 minutes from my house now. AVOID THE BOTANIST.

Visiting here was the worst retail experience of my life. I placed a large order on Saturday for a…read morepickup on Sunday. I arrived at the designated pickup time yet I had to wait outside the store for 20 minutes. After waiting in the lobby for 10 more minutes I was let in to the dispensary but informed I did not have an order in the system. There was no way for the cashiers to lookup the previous order and explained that they do not keep orders over night. There is an option on the website for next day pickup so they have a huge error in their system. All of the prices on the items changed and the cashier rudely informed me there was nothing he could do. I left with nothing and will not be returning. Terrible customer service.

I have shopped at both Pure Ohio Wellness stores here and in Dayton. I have never received a bad…read moreproduct or service at either store. Everyone has been excellent and their products have been on point. The last time I went to the store in London I did have the thought that I wish they had a better display before you went into the back because when I did get to the back I still was very unsure of what I wanted. That was still a great day.

Some of the best prices in Columbus and always greeted with a smile. It has gotten pretty busy over…read morethe past couple months but what do you expect! Happy for them lol. You are able to get $12 and $14 2.83s and now you can get prerolls for $10. The only issue I have is the app and my points don't seem to work together and have been stuck at 99 points for a long time now. Overall, I definitely recommend Pure Ohio for your local needs

In need of weed these are the best offerings in columbus ohio…read more Don't believe me stop in for yourself.

I do not usually leave reviews, but this experience was disappointing enough that I felt it was…read moreworth sharing. I've spent close to $1,000 at this dispensary over the last two months. Even though it's a long drive for me, I've continued shopping here because it's the place I've always gone. From my very first visit, I was encouraged to sign up for the loyalty rewards program, so I did. Sunday I placed an online pickup order. The website/app gave me the option to redeem my loyalty points, and it processed them into store credit. I noticed the total looked a little strange but assumed it was just a glitch. My order actually showed to be 1.00. I figured this was wrong. I was planning to use my rewards toward a $45 non-THC product. When I arrived, I was told I couldn't use my loyalty points because I hadn't reached a minimum of 7,500 points. This was the first time I had ever heard about a minimum redemption requirement. At no point when I signed up, earned points, or redeemed them through the app was this requirement disclosed. In fact, the app allowed me to convert my points into credit, making it appear that they were available to use. The employee was not polite about it at all and told me I couldn't use the credit. The frustrating part isn't that there are rules--it's that the loyalty program wasn't transparent about them. If there's a 7,500-point minimum, it should be clearly stated before customers redeem their points or make purchasing decisions based on the rewards they've earned. A loyalty program should reward loyal customers, not leave them feeling misled. After spending nearly $1,000 in just a couple of months and making the drive to shop here consistently, this experience has made me question whether my loyalty was actually valued. So for such great customer service I will look elsewhere for a dispensary. I just wanted my 45 dollars I had earned in points.