When I hear Certified I think of gas stations, but this is not one. The building has been a…read moreFrisch's, a couple of other restaurants, maybe briefly a convenience store. And now a dispensary. Big banner on the front since they just opened. Access from the service road by Lowe's. Came on the principle of "get it while you can." Who knows what happens next month? Walking in, it's the more-secure kind of dispensary, with a check-in and waiting area out front. Not my favorite style. Perhaps because they do both personal and medical supplies? Anyway, the staff were super friendly and check-in was easy and fast. Inside, there is a counter on one wall and a big open space with a few displays. Some specials since they're new, and they gave me a "free" vape pen and charger with my purchase. Their own brand, but handy. Large selection of items to choose from, not all on display, and the staff know the products well. They'll talk to you about what you want, and suggest options. Prices seem a little high but I am not an expert. (I'm old school, all this tech and multiple options are bizarre to me.) Exit is on the opposite side of the entrance, you come out near the tire place next door, so maybe park over that way rather than on the south side. Pleasant experience (just the visit, I mean,) so I will come back if I can.

Great staff. Great deals. Quick, easy and perfect if you're looking to save money but still get…read moregreat product

I have been to the Botanist numerous times and never had a bad experience. I have been to several…read moredifferent dispensaries in town and this is definitely my favorite.

Visiting here was the worst retail experience of my life. I placed a large order on Saturday for a…read morepickup on Sunday. I arrived at the designated pickup time yet I had to wait outside the store for 20 minutes. After waiting in the lobby for 10 more minutes I was let in to the dispensary but informed I did not have an order in the system. There was no way for the cashiers to lookup the previous order and explained that they do not keep orders over night. There is an option on the website for next day pickup so they have a huge error in their system. All of the prices on the items changed and the cashier rudely informed me there was nothing he could do. I left with nothing and will not be returning. Terrible customer service.

Lobby area is always very clean and feeling fresh, also the front staff are very friendly! The back…read moreis very nicely run, the staff and very well informed and are very helpful with suggestions and knowledge and strains. I really like the staff and I haven't had a bad experience with any of the flower!

Meagan was extremely helpful I appreciate her quality customer service…read more Thank you so much

Hands down one of the best smoke shops around! Everything is well organized, the employees actually…read moreknow their products, and they treat every customer like a regular. You can tell they take pride in their business. Highly recommend checking this place out! Great value and selection! Prices are good!

Good variety, but prices were a little steep plus nothing was marked with pricing. I didn't like…read morethat because depending on what you look like they could possibly give you a alternative price.

5.0 Stars Location…read moreOverview: This little smoke shop is located on Hilliard-Rome Rd and Roberts in the same shopping plaxa as Big Lots and Planet Fitness. It is well maintained and for my hoolah loverd like me.... its got it all. Of course with whatever else a smoker alumni could ask for. Customer Service: The owner is absolutely amazing and hes such a sweetheart. The first time I walked in here, he pointed out everything I needed. He was great. Quality/Quantity: The quality of what I bought for hookah was of course great brands and the hookah was this cute little green pumpkin vase hookah, I have named it The Green Goblin :) The quantity of items I wanted to smoke hookah for was more than enough. Side Notes: Check it out! A new hookah, shisha and coals I paid about $60. Great prices

I spent 170$ dollars on a new vape and not even a month later it quits working I go in and tell the…read moreguy and he says well time to buy a new one lol if you wanna trust this place be my guest I will take my business elsewhere. Also I don't think selling to minors is okay, and people wonder why puff bars and stuff keep getting Band

Great service great product ! Always happy with the service ! I don't shop anywhere else for vapes .read more

Don't expect them to replace their piece of crap products. I bought a pen that wouldn't charge…read morewhen I got it home, and took it back along with the receipt. No one would help me, not a replacement, not a refund, and the only thing that they would tell me is to go see another person and another person on and on. Won't ever go back.

I do not usually leave reviews, but this experience was disappointing enough that I felt it was…read moreworth sharing. I've spent close to $1,000 at this dispensary over the last two months. Even though it's a long drive for me, I've continued shopping here because it's the place I've always gone. From my very first visit, I was encouraged to sign up for the loyalty rewards program, so I did. Sunday I placed an online pickup order. The website/app gave me the option to redeem my loyalty points, and it processed them into store credit. I noticed the total looked a little strange but assumed it was just a glitch. My order actually showed to be 1.00. I figured this was wrong. I was planning to use my rewards toward a $45 non-THC product. When I arrived, I was told I couldn't use my loyalty points because I hadn't reached a minimum of 7,500 points. This was the first time I had ever heard about a minimum redemption requirement. At no point when I signed up, earned points, or redeemed them through the app was this requirement disclosed. In fact, the app allowed me to convert my points into credit, making it appear that they were available to use. The employee was not polite about it at all and told me I couldn't use the credit. The frustrating part isn't that there are rules--it's that the loyalty program wasn't transparent about them. If there's a 7,500-point minimum, it should be clearly stated before customers redeem their points or make purchasing decisions based on the rewards they've earned. A loyalty program should reward loyal customers, not leave them feeling misled. After spending nearly $1,000 in just a couple of months and making the drive to shop here consistently, this experience has made me question whether my loyalty was actually valued. So for such great customer service I will look elsewhere for a dispensary. I just wanted my 45 dollars I had earned in points.

I have driven a friend here several times now, to shop or pick up an order, and am nothing but…read moreimpressed. He shops here as a medical card holder. For a little humor, I promise it is a friend, and not " a friend" but that's not what matters. They offer edibles, premium flower, concentrates, and often have sales and specials. The store is clean and bright and service is friendly. I hang out in the lobby and it's a perfectly comfortable feeling and have never been any issues as I wait. Locals Dispensary serves both medical and recreational marijuana patients/customers. Got to be 21 and over Inthink even to enter the building. They even have a drive-thru option which steams Columbus and Ohio. We have drive-thru liquor and wine so this fits right in. It's a near business and you can visit their website to learn more at localscannabis.com/columbus-dispensary.

When you realize you left a frequently used item an hour away at your best friend's place... what…read moreelse is there to do, but Yelp where to find the nearest replacement. Yep, that's what happened to me over the weekend. When I noticed, I did a quick search and discovered Smoke Zone Smoke Shop just up the street from me. Located on the busy corner of High St. and 5th Ave., this smoke shop is currently off the beaten path due to construction, but provides nothing short of helpful, attentive service. Street parking doesn't exist in this area of the Short North right now, but here in a few months it should be available again. Until then, there's a small parking lot across the street, right next to BrewDog. I made the quick trek across the street, dodging construction workers and makeshift ramps to be greeted immediately. At a quick glance, I noticed they had what I needed but I browsed around for a minute too. They really offer everything you need if you're a smoker of any kind. From large glass bongs to vape pens and everything in between (yes, there's a lot in between), they've got it. Their prices are on par with what I've seen at other similar establishments too. I'll definitely be back and I really appreciate how friendly their staff was. Pro tip - they got a stellar check-in offer for a free pack of rolling papers. Just an FYI... you're welcome!

I'm a pretty simple customer but I'm always greeted with a warm hello and the two main people who…read morehelp me, a guy and a girl are always nice. Always entering and leaving happy. Wide selection