I was one of their first customers in late 2019 and have now used them 3 more times for renewals…read more They are very efficient and effective improving each year. Virtual appointments help the process even though I am not normally fond of them. Renewal process is even easier. Not the cheapest, but I will keep using them for the convenience

Smooth process.. everyone knows what their job is, and they are able to get you in and out without…read moreissues NOTE: bring what is needed and you won't have issues. Be prepared

Find somewhere else to go to. The calling staff are so unprofessional and rude and they call you…read morelike bill collectors before your appointment to make your payment as if you're not gonna pay before you speak to the doctor..... they will text you at 6 AM in the morning before it's legal to call or text you, they will call you at 8 o'clock in the morning so they can get that payment. I guess they are suffering for money because there's no other earthly reason that you would call and text someone and also be rude when they ask you about calling them and outside of Legal calling hours and then cancel your appointment. I don't think the FTC is OK with that. There are many other doctors can do the same thing.

This morning I had a very stressful call with Kendra Hill at the cannabis connection. She was very…read morecondescending and kept talking over me like what I said didn't matter to her. She kept trying to act like I was being disrespectful to her when she was the one being disrespectful to me. To date, I have not had problems with any other doctor and most of my interactions have been good. I was visibly shaking and upset by the end of our call. I asked the company to please not have her contact me again.

I have been enjoying the bud but not all of the budtenders. Today was the last straw for me. As a…read morebudtender I would think it would be easy to explain the differences between bud versus just explaining stats. This guy was stuck on loop! It's 1 gram. It's 85%. It's sativa. He clearly has zero customer service experience and doesn't care to talk about head or body sensations. That's very rigid behavior and I'm not going to keep asking someone to expand and they be stuck on loop! I politely informed that our personalities were not aligned and the next budtender was great in explaining and giving her suggestions. Don't hire budtenders that are stuck on stat loops. The customers also want to understand the physical experience not for you to repeat the same loop over and over. Not my problem if you didn't want to work today but it distressed my nervous system and I would've started crying from anxiety from that guy had I not stepped away. Edit: Thank you for reaching back out to my concern email. It seemed really genuine so I appreciate that.

Trash place, horrid customer service. They acted like I stole something in that placeread more

Stopped by to get some muscle & joint balm. Staff were very friendly and quick. It's not just a…read morecannabis dispenser but have other products that help.

I don't trust these guys. I picked up an order at the window only to find out when I got home that…read moreit had been opened and tampered with. It was a jar of flower (14.15 grams of small flower buds) for $100 (on sale). Dude handed me the order in a bag and I didn't notice until I got home that the seal on the jar (the "Void if Seal is Broken" tab) had been ripped through and the lid was loose. I don't know if the brand (RYTHM) typically has an additional seal under the lid but there wasn't anything there. I called the store but no answer and they don't let you leave a message. I checked the weight and it short by about one gram. Assuming they didn't swap out the whole jar with an inferior product, my guess is that somebody helped himself to a free nugget and crossed his fingers that nobody would notice. I'm never going back to Story Cannabis in Dublin (Emerald Parkway). Somebody needs investigated.

Beautiful dispensary, super friendly staff love the open concept and how knowledgeable everyone is…read more Perfect location between bethel and sawmill and all the good munchie spots!

From the owner: Proudly serving both medical and adult use cannabis products. read more

Customer service is very bad and they don't even have card payment. The worst place I've ever…read morevisited

When I (med card holder) came in today to pick up my order. I was turned away immediately by the…read morefront desk attendant because a crack in my drivers license. Keep in mind the id is fully intact and the crack is nearly invisible. Used this at several other dispensaries. This place will use any reason on earth to turn you away without the product you came to purchase. Below is what OpenAI has to say about dispensaries refusing an order due to a crack in the ID in the state of Ohio: "Short answer: there is no specific Ohio law that says an ID can't be "cracked"--but Ohio law does require the ID to be valid and verifiable, and that requirement gives dispensaries broad authority to reject damaged IDs." So, this store CHOSE to turn away a med card holder for this total BS reason. I will not be back.