I have been to the Botanist numerous times and never had a bad experience. I have been to several…read moredifferent dispensaries in town and this is definitely my favorite.

Visiting here was the worst retail experience of my life. I placed a large order on Saturday for a…read morepickup on Sunday. I arrived at the designated pickup time yet I had to wait outside the store for 20 minutes. After waiting in the lobby for 10 more minutes I was let in to the dispensary but informed I did not have an order in the system. There was no way for the cashiers to lookup the previous order and explained that they do not keep orders over night. There is an option on the website for next day pickup so they have a huge error in their system. All of the prices on the items changed and the cashier rudely informed me there was nothing he could do. I left with nothing and will not be returning. Terrible customer service.

July 28, 2026 Tonight I went in to purchase some gummies to…read morehelp me sleep. I spoke with Joe and he was great. He explained all the different types of gummies in detail. I can't wait to try my gummies tonight. Thank you Joe for all your help! You were wonderful and super nice! Linda

Great customer service and great products. A must visit! Love that they have pure CBD products at…read morea great price.

A lovely little dispensary (medical and recreational) with high quality products and friendly…read morecustomer service. Some products are better than others, but you just have to do your research. I don't seem to go during peak times, but my online orders are usually ready within 20 minutes. When I don't have an order already, the staff have always been friendly and helpful. They have good discounts for cannabis industry workers (25% off) and veterans (30% off), and other rotating discounts every day. The process is standard, but I'll list for any one who is unfamiliar :) There are 2 lines immediately upon entry - recreational to the left, medical to the right. Medical patients get priority of course, and each person checks in with ID one at a time with the intake person. Just let them know if you have an online order or not, and they'll send you back to a larger separate room, where there are again 2 lines. Show your ID again once you get to the register, and the budtender will retrieve your order or help you pick something out. They take cash, Plaid, and I think another online service that they advertise on their website. It's easy to browse and shop their site, but you can't filter by as many Effects as other dispensaries I've shopped. I sometimes find it easier to talk to a budtender than go through researching all the strains. (Leafly!) I doubt it's a local problem that the list is so limited, but something I hope to see expanded in the future, especially for medicinal effects. The interior is clean and comfortable, but seems to be under perpetual construction,, which I never see actively. It's not a nuisance or anything, but as it's been like this for a while, I hope someday soon the space is occupied and decorated to its full capacity :)

They had the front door open but blocked by a metal security gate at 8:40 even though they close at…read more9 I had placed a preorder too so that sucks. Not going to come back here even tho it's closest to my house

Knowledgable and friendly, this Clintonville store may become my new CBD vendor in town…read more I was tipped off to Clique614 by Sasha E after she read my review of Great Vapes and my use of CBD. Great Vapes has good stuff, but as I mentioned in that review, the products are pricey. So she pointed me here, to this High Street storefront south of Valhalla. The owner's dog, a salt and pepper schnauzer, met me at the door, cute pup. It's owner, the owner of the place, Frank knew his stuff. I told him my experience with tinctures from Vapes and online, and suggested a brand and quantity that I should try. He also threw in for free CBD Schnauzer with melatonin for sleep. Their product are third party tested to insure quality, authenticity, and purity. There are no thc in their product, and you get the mgs that is advertised. So if you are interested in this new phytocannabiniod many are finding relief with, check this place out.

Great service! I will return for any and all of my Kratom needs. The staff member i spoke with was…read moreadmittedly not knowledgeable about Kratom, but went out of her way to try to answer my questions, got someone on the phone and did research. Just a chill little straight forward head shop without the bells and whistles

I do not usually leave reviews, but this experience was disappointing enough that I felt it was…read moreworth sharing. I've spent close to $1,000 at this dispensary over the last two months. Even though it's a long drive for me, I've continued shopping here because it's the place I've always gone. From my very first visit, I was encouraged to sign up for the loyalty rewards program, so I did. Sunday I placed an online pickup order. The website/app gave me the option to redeem my loyalty points, and it processed them into store credit. I noticed the total looked a little strange but assumed it was just a glitch. My order actually showed to be 1.00. I figured this was wrong. I was planning to use my rewards toward a $45 non-THC product. When I arrived, I was told I couldn't use my loyalty points because I hadn't reached a minimum of 7,500 points. This was the first time I had ever heard about a minimum redemption requirement. At no point when I signed up, earned points, or redeemed them through the app was this requirement disclosed. In fact, the app allowed me to convert my points into credit, making it appear that they were available to use. The employee was not polite about it at all and told me I couldn't use the credit. The frustrating part isn't that there are rules--it's that the loyalty program wasn't transparent about them. If there's a 7,500-point minimum, it should be clearly stated before customers redeem their points or make purchasing decisions based on the rewards they've earned. A loyalty program should reward loyal customers, not leave them feeling misled. After spending nearly $1,000 in just a couple of months and making the drive to shop here consistently, this experience has made me question whether my loyalty was actually valued. So for such great customer service I will look elsewhere for a dispensary. I just wanted my 45 dollars I had earned in points.

I have driven a friend here several times now, to shop or pick up an order, and am nothing but…read moreimpressed. He shops here as a medical card holder. For a little humor, I promise it is a friend, and not " a friend" but that's not what matters. They offer edibles, premium flower, concentrates, and often have sales and specials. The store is clean and bright and service is friendly. I hang out in the lobby and it's a perfectly comfortable feeling and have never been any issues as I wait. Locals Dispensary serves both medical and recreational marijuana patients/customers. Got to be 21 and over Inthink even to enter the building. They even have a drive-thru option which steams Columbus and Ohio. We have drive-thru liquor and wine so this fits right in. It's a near business and you can visit their website to learn more at localscannabis.com/columbus-dispensary.

When I hear Certified I think of gas stations, but this is not one. The building has been a…read moreFrisch's, a couple of other restaurants, maybe briefly a convenience store. And now a dispensary. Big banner on the front since they just opened. Access from the service road by Lowe's. Came on the principle of "get it while you can." Who knows what happens next month? Walking in, it's the more-secure kind of dispensary, with a check-in and waiting area out front. Not my favorite style. Perhaps because they do both personal and medical supplies? Anyway, the staff were super friendly and check-in was easy and fast. Inside, there is a counter on one wall and a big open space with a few displays. Some specials since they're new, and they gave me a "free" vape pen and charger with my purchase. Their own brand, but handy. Large selection of items to choose from, not all on display, and the staff know the products well. They'll talk to you about what you want, and suggest options. Prices seem a little high but I am not an expert. (I'm old school, all this tech and multiple options are bizarre to me.) Exit is on the opposite side of the entrance, you come out near the tire place next door, so maybe park over that way rather than on the south side. Pleasant experience (just the visit, I mean,) so I will come back if I can.

Great staff. Great deals. Quick, easy and perfect if you're looking to save money but still get…read moregreat product

Find somewhere else to go to. The calling staff are so unprofessional and rude and they call you…read morelike bill collectors before your appointment to make your payment as if you're not gonna pay before you speak to the doctor..... they will text you at 6 AM in the morning before it's legal to call or text you, they will call you at 8 o'clock in the morning so they can get that payment. I guess they are suffering for money because there's no other earthly reason that you would call and text someone and also be rude when they ask you about calling them and outside of Legal calling hours and then cancel your appointment. I don't think the FTC is OK with that. There are many other doctors can do the same thing.

This morning I had a very stressful call with Kendra Hill at the cannabis connection. She was very…read morecondescending and kept talking over me like what I said didn't matter to her. She kept trying to act like I was being disrespectful to her when she was the one being disrespectful to me. To date, I have not had problems with any other doctor and most of my interactions have been good. I was visibly shaking and upset by the end of our call. I asked the company to please not have her contact me again.

Been there several times and very nice selection been trying out different kinds checking THC levelsread more

Stopped by to get some muscle & joint balm. Staff were very friendly and quick. It's not just a…read morecannabis dispenser but have other products that help.