Joe was fantastic, confirmed what critters he was going to spray for, how he was going to…read moreaccomplish this, advised as to how long to keep pets inside. Was very respectful of the fact that I was working to solve a problem for a client and told me not to worry about the bill, just to check online for it later. I cannot tell you how much I appreciated his understanding! We have used Speed Exterminating throughout the years and have never been disappointed by the technicians or the results. Thanks again for all you do!

Super helpful and friendly. So nice when stressed about rodents. Both my family and myself have…read moreused them with great success in removing rodents.

These guys are the best - prompt response; great outcome. I will always use this firm. Kudos to…read morethe owner.

Fast response and appt set up. Came out did inspection. covered and sealed holes. set traps. came…read moreback a week later. And 7 of 10 traps were full. He reset traps and will come back to review. And it did not cost me $3000 to do. Which is what the Big company wanted to charge me. After being with them for years. I'm happy I did not have to pay that large amount and go fast results. Thanks Derek !

Terrible Customer Service. I highly recommend looking at…read moreother options because not impressed with this company whatsoever. Used them for 1 year. Very happy with the new company I have gone with.

Needed pest services and reached out on Yelp to 3 companies. 2 auto responded but Hoban messaged me…read moreto call them. I call right away and liked what I heard so they scheduled me right away. Monday they were here and sprayed with a 90 day guarantee. Yellow jackets tried to make another nest and they Hoban came back 5 days later and sprayed for free. The initial fee was 275 to spray around entire house for every bug, , WORTH IT ! Will use them every year now.

We called them in for mice and SUMMERTIME ants. the mice were getting around our personal traps. …read more The young man that came to sign us up was so timid and so soft spoken we had to tell him to please speak up. He mentioned the contract had a three day window to cancel so my fault in thinking if I didnt agree with all the charges that I could cancel. HA. Not a chance. Well, maybe if your dead. We found out after our first appointment that the Terminix employee sets up the mice traps and now it's up to the customer to remove the dead mice and reset the traps. The ant problem that is SESONAL gets put on your bill monthly for 1 year. Then they do not come back every month...it's every three months. Mice are avoiding these traps as well. . Im praying tbis is not a service that runs a lifetime and I can get out of it in a year. ​

We had a bug infestation in our house and contacted Terminix after a previous company told us the…read moreproblem was corrected. The day of the scheduled appointment the tech Jim called and said he had to cancel due to a family emergency and he would reschedule. That never happened, so I chatted with someone about a week later and someone was to be out today 9/4/25 between a certain time never showed up and when the company tried contacting, they didn't answer their phone. Now they are saying the next time they would be available is a week from now. I got in touch with another company and they are actually coming tomorrow for an inspection. Never again will I contact Terminix.

When I purchased my house in November 34 years ago I found a wood sided house with a shake roof was…read morea magnet for insects, woodpeckers and much more. I called Advanced Exterminating and have been using them every year since. I no longer have all the wood but still need Advanced for bees and ants. The owner Jim is extremely responsive and knowledgeable. I think 34 years is the best recommendation for this company.....superior service every time.

Had a nasty yellow jacket nest in the back yard about 20 feet up in a tree. It was about the size…read moreof a rugby ball. I tried shooting it with canned chemicals but it really just made them mad so I decided to call the professionals. After doing a local search online I saw this company and remembered seeing the logo bee a few times around my neighborhood. Gave them a call at nine and they were here by 1pm. Jim was great. Price was reasonable at around 125. Better to pay then take a few stings. I will definitely use them again if I need something eradicated. I don't mind bees but the wasps and hornets have got to go. Overall, excellent service and value.

I WOULD GIVE THIS SCAMMING COMPANY 0 STARS! On January 29,…read more2026, I paid for wildlife removal services with the understanding that the issue at my home would be handled professionally and completely. Once I received my contract I sent Daniel W Hall (the owner) of $ 312payment via cash app. He came once to my home and placed the trap onto the balcony. I told him that where he placed the trap would not be able to collect the raccoons that are terrorizing my property. He then came back and tried to create a trap that immediately fell off once he left. I then called him back to express the unsafely of all of this (please keep in mind it is sharp wire falling onto my driveway and cars with kids in the home). He continually told me he was on other jobs till one day I finally thought the raccoon was trapped by getting stuck into the roof because there was no trap to catch it. I frantically called Daniel Hall to come and collect the raccoon that was hanging from my roof. He took 3-4 hours to come and obviously the raccoon was gone! He didn't even get out of the car. He then completely stopped communicating until I had another job there for him. Since then I have never heard from him again and the problem was never resolved. I made numerous attempts to follow up, both directly and through individuals associated with the business, who repeatedly assured me that I would receive a call back. On February 9th, 2026 I began my communications with Sandy. I expressed all safety concerns about this matter and urgency on finding a resolution. Sandy stated that this was a family operated business and Daniel Hall was the only one who was able to do the jobs. Although frustrated, I sympathized and gave them more time. Sandy, later stopped responding to me also. After leaving multiple phone calls so I get get this over with I was introduced to a third person named Joclyn. She was the only one with any time of business sense. She stated that this is not right and she will contact Daniel Hall for me. She too had stated that she would handle everything for me and I would receive a full refund. She also begged me not to leave a review yet I have not heard from her since March 19, 2026. Despite these assurances, I never received any response from anyone ultimately, and the service I paid for was never completed, alongside a breached contract. I have requested a refund multiple times due to the failure to fulfill the agreed-upon work, but those requests have also gone unanswered. At this point, I am left having paid for a service that was not delivered and have to hire a new company to complete the job. I have retained documentation of payment and all communication attempts. Due to the lack of response and resolution, I have begun taking further action to recover my funds. Due to his negligence this has displaced two families from their homes. But they wouldn't care because they are too busy enjoying stolen profits. If anyone else has had a similar experience with this company please reach out, I encourage you to document everything carefully and consider your options. Situations like this should not be ignored these SCAMMERS should not be in business stealing money from the hard working.

I requested service for help with a skunk, they were very friendly and helpful and the cost was…read morenot horrible. The cost for Summit County is about $10-20 more Cuyahoga County.

Used them once and canceled several years ago. Now there is…read morea person going around lying to neighbors saying I have their service and have been with them for years. Fortunately, my neighbors consulted with me and found out it was a lie. Some would've probably used them but since they're caught in lies, they lost potential business. They have NO right using my name or home to try to score service.

Terrible experience. Beware this company!…read more It starts with aggressive sales pitch. Then you'll never hear from them again. They will come late, text you irrationally for services, and treat sporadically. They will leave used traps all over your house and maybe replace some. When you cancel, they will charge you $200. It just hurts. Do not buy into this!