Horrible experience. They did not tell my wife price for oil change upfront or give options. It's a…read more2014 van it takes conventional oil. Nope did not ask stuck in synthetic and charged us 98.00 Don't go in unless you have money to waste!!

I brought my car into Valvoline at 3930 W State St Boise, Idaho for an oil change. On my last…read morevisit, it was suggested that I get a manual transmission service performed, so at this visit, I paid for the transmission service along with the oil change. 35 miles later as I was pulling into my parking spot at work the transmission completely seized up due to the lack of oil.  It was later found by a local mechanic, that the drain plug was not properly tightened as well as the crush washer not having been replaced on the transmission. While Valvoline did take responsibility for the transmission and cover the labor, they left me to pay for the clutch and flywheel. They told me the mechanic said it was normal wear and tear. When I talked to the mechanic later, he said that was never said and that it was damaged from the transmission seizing. Valvoline lied to me to get me to agree to their terms so they wouldn't have to pay for the parts. When I confronted them with this information they still refused to pay for the parts even though they knew they had gotten me to agree under false pretenses as well as only verbally, they still refused to pay. In short a $99.99 service is now costing me $700 and I was without a car for just under 2 weeks. Don't go here unless it's an emergency, last and only resort. You might only make it 35 miles before you're car is toast. Thank goodness the oil change was fine otherwise they probably would've gave me a bare block and said the rest was normal wear and tear nevermind the absence of oil.

These guys were really communicative and did a good job on the services we agreed to have done…read more They did take a long time to diagnose one particular problem and when they attempted to fix it and it didn't work, they didn't charge us for that repair. I really appreciated their communication, not recommending things that didn't need to be done, and for taking good care of my daughter's car who is there in college.

From the owner: Welcome to Downtown Boise’s automotive repair shop! Dowdy's Automotive is a local family-owned…read morebusiness serving the Treasure Valley area since 1984. The mission of Dowdy's Automotive is to uphold an establishment founded on trust. We offer an array of services like engine and transmission services, factory maintenance, brake work, heating and cooling system services, and so much more! We feel every customer should receive respect, honesty, and fair pricing. Customer satisfaction is our priority, and we strive to earn lifelong trust through personalized service and an honest work ethic. For auto repair service you can trust, stop in or give us a call today, we look forward to getting you back on the road!

Very friendly, they honored a coupon even though I couldn't bring it up on my phone... Also gave a…read morediscount for bringing in my own oil. They are very entertaining. You can really tell they love their job. They also installed my new wipers I bought else where I highly recommend this location.

You ever have one of those days where you just feel like death or that death would be better? ok,…read moremaybe not that serious! But you get what I'm trying to say, right? Well, if you ever feel like a big ole pile of shit and you need someone or someoneSSSss to lift your spirits up....you can always count on the guys at Einsteins to do just that... Also, you'd kinda need a tune up or oil change or something if you're paying them a visit. HOWEVER, they are always so.damn happy and uplifting there that if you just popped in to talk to them...they'd be happy to chat with you. These guys always make a tune up or oil change better. They have to, right? Its kind of their job! But aside from the business aspect, they are all amazing, ALL AMERICAN guys who do a fantastic job. This particular location, the one on Glenwood, across from the stadium/fairgrounds is the best. All of them manage to put a smile on everyone's face. JAKE! Jake is the manager there and his positive energy, his weirdness, his "funny" jokes (lol) will definitely make you laugh. He knows his jokes are dorky, but the way he tells them makes you laugh and the way he laughs at himself...will make you laugh even more.. This company knew what they were doing when then put Jake in charge. Not only is that guy cool af, he has a staff that is reflection of him. They are all wonderful guys. I definitely left feeling better than I did when I got there. They do an incredible job at the BUSINESS aspect! They have this crazy language they speak in...its like they are speaking in tongues You want quality service, good prices, and an amazing staff...stop at Einsteins. I've been to others, but Glenwood is definitely the best. Jake, if you see this....you done good, brotha! You run a great place over there And...that... is all. Thanks for reading, peeps! Cheers

What a great independent auto repair shop. They are little hard to find the first time because…read morethey are tucked away just off of Chinden. Great Service and communication. They know what they are doing!

From the owner: As your trusted auto repair shop in Garden City, ID, we provide honest, transparent, and friendly…read moreservice to ensure your peace of mind. Our motto is to be the one stop shop for you and your familys vehicles. Our certified technicians coupled with advanced equipment will welcome you with honest, transparent, and friendly service.We keep you informed on your vehicle every step of the way by using a digital inspection software. You can rest assured that were being honest and transparent about every big and small detail regarding your vehicle. You can expect honest, detailed, and transparent service to help you make informed decisions. We include photos/videos for every service we recommend on your Digital Vehicle Health Report. We are dedicated to keeping your vehicle running longer. We offer 36 months/36,000-mile nationwide warranty.We are a veteran-owned and family-owned operated complete auto repair and maintenance center. With many years of experience in the auto repair industry, our certified technicians can fix your car right the first time.We pride our company on being small enough to get to know our customers, but not so small that we cant serve their needs. Our mission is to provide the very best quality services that can possibly be given. We consider honesty and integrity to be the most important part of quality service, while excellent workmanship guides every job we perform. This is our guarantee to you. Give us a call today!

The quality of the work done was great. And was somewhat done quickly. The one thing I did notice…read morethat they had a young gentleman working there. I believe his name was Llovani. He was a very polite and well educated gentleman. What disturbed me about this visit is that I believe it to be the 2 managers of the location I believe a female named Lindsay and a male with glasses not sure his name did nothing but run around yelling at the 2 younger gentlemen. They were yelling for all the clients to hear. I think I would double think on who you have running your business. That Llovani was super helpful and very professional even under the pressure of being yelled at for something he was not at fault at. The other younger one made sure to check in with me as well. He did not have a name tag but he had bleached hair. Was so happy to see the younger generation acting more mature than the adults. Those young boys earn the stars for sure.

Zero Stars- if possible! Apparently, this Jiffy Lube #2540 has a D- with BBB. More like an F- in…read moreJiffy Lube University. Complete fail. I was the last customer, stopped in at 5:40-checked out at 6:04 PM (per my receipt.) Closing was 6 PM. The pit guy confronted me in the waiting room asking if I was getting a "last minute oil change." After yelling about being at work since 7:30 that morning. I could hear all the yelling from the customer waiting area. Never would I have thought that someone's hurry to get off work would equate to destroying my engine. Followed up next morning when they opened. Didn't have the bay doors open at 8:10. Was told my check engine code and severe knocking was a bad camshaft sensor by Mike the manager. Knocking continued, so I followed up the next day. Offered a free oil change, talked down to, Mike the manager avoided me completely. 3 Jiffy Lube visits (within 3 days) 9.9 miles later my car was inspected by a certified MB mechanic, stating I had minimal oil, and oil all over the engine, with clear photos that the oil plug was leaking brand new oil. They destroyed my engine by not tightening the oil plug. Denied all responsibility, refused to provide insurance information. Requested a call from regional manager, told I would get a call from Steve. Later, Mike the manager LVM for me, saying he wanted to inspect my car (forth time.) I don't know how many screw ups someone can have. I don't feel safe nor do I feel that Mike, the manager, has the authority to check my car after numerous failed attempts. Oil pressure controls the camshaft, having the wrong pressure is what caused the malfunction/sensor error. * I am filing this complaint regarding serious negligence and unprofessional conduct at Jiffy Lube #2540. After an oil change was performed at this location, my engine was damaged due to the oil plug not being tightened. Corporate regional needs to get in touch with me ASAP.

Quick and fair price. They will check lights, battery, air filters, and sell fuel treatmentsread more

I have been going to this franchise for over 10 years. Today they put the wrong oil in my Mercedes…read more350 ML but assured me it was OK. They did not check my air pressure. They did not reset my maintenance warning in my vehicle. I will not go back to these guys again. Terrible service, terrible attitude, and a piss poor way of treating a regular customer.

Very nice group here! No pressure on things you may need to have done but don't choose to. Fixed up…read moremy car quick and gave me a lot of information. The most affordable prices as well. I will definitely keep coming back!

Jiffy Lube is the best on State Street in Boise, we always get the best customer service. The…read moreprices are good compared to other places. I was in there today September 3rd forgot my coupon I asked if there would be any way to get my 15% off reply no problem. The other thing I like with newer cars Jiffy Lube will send a reminder to get air filters changed. Thank you to all Jiffy Lube employees you are the best!!!

I went over to Valvoline on Apple but they were backed up with 4 car so I drove to the one on…read moreBroadway. There was no line. They did such a great job on my car. They were quick, efficient, and friendly staff. I had concerns about my filter hose so they checked it to make sure it was connected. It was a little spendy but thankfully I had a $20 off coupon for the service. Overall it was great service! I'll definitely be back!

Truly awful experience. Earlier we had had our break lights and blinker lights replaced. It didn't…read morework. We took it to a garage and they found out the bulbs were not replaced. In fact the dirt on the car looked like they'd been there but didn't replace them. Today I needed an oil change. Told them what happened and gave them the benefit of the doubt-- maybe they either got sidetracked. I said make us some allowance and we'd be good. Kid was good about it. Then the "manager" or whatever he is came out and said we'd have to go online and fill out a whole thing about an incident. We got to them just before they'd started. So we left. Went down the street to jiffy lube. Went well. All they had to do is give us a discount. Throw us a bone. Certainly he has THAT little bit of authority. Everyone fouls up. It's how you react that matters. I will NEVER go back. I almost never write yelps. Run away from this place! And, I'd wager, from ANY Valvoline.