So incredibly sad that this shop is closed now, they were the absolute best in the community…read more Always fair and professional, never upcharged and always had the car and owner's best interest. Sad to see you guys go!

The absolutely best small business care service. They don't treat customers like numbers, but as if…read morethey truly care about the vehicle and the safety of the owner. They don't push services. Stopped by yesterday and found they're no longer in business, but the mass car dealer bought them out. Sad day for our community.

Horrible experience. They did not tell my wife price for oil change upfront or give options. It's a…read more2014 van it takes conventional oil. Nope did not ask stuck in synthetic and charged us 98.00 Don't go in unless you have money to waste!!

I brought my car into Valvoline at 3930 W State St Boise, Idaho for an oil change. On my last…read morevisit, it was suggested that I get a manual transmission service performed, so at this visit, I paid for the transmission service along with the oil change. 35 miles later as I was pulling into my parking spot at work the transmission completely seized up due to the lack of oil.  It was later found by a local mechanic, that the drain plug was not properly tightened as well as the crush washer not having been replaced on the transmission. While Valvoline did take responsibility for the transmission and cover the labor, they left me to pay for the clutch and flywheel. They told me the mechanic said it was normal wear and tear. When I talked to the mechanic later, he said that was never said and that it was damaged from the transmission seizing. Valvoline lied to me to get me to agree to their terms so they wouldn't have to pay for the parts. When I confronted them with this information they still refused to pay for the parts even though they knew they had gotten me to agree under false pretenses as well as only verbally, they still refused to pay. In short a $99.99 service is now costing me $700 and I was without a car for just under 2 weeks. Don't go here unless it's an emergency, last and only resort. You might only make it 35 miles before you're car is toast. Thank goodness the oil change was fine otherwise they probably would've gave me a bare block and said the rest was normal wear and tear nevermind the absence of oil.

These guys were really communicative and did a good job on the services we agreed to have done…read more They did take a long time to diagnose one particular problem and when they attempted to fix it and it didn't work, they didn't charge us for that repair. I really appreciated their communication, not recommending things that didn't need to be done, and for taking good care of my daughter's car who is there in college.

From the owner: Welcome to Downtown Boise’s automotive repair shop! Dowdy's Automotive is a local family-owned…read morebusiness serving the Treasure Valley area since 1984. The mission of Dowdy's Automotive is to uphold an establishment founded on trust. We offer an array of services like engine and transmission services, factory maintenance, brake work, heating and cooling system services, and so much more! We feel every customer should receive respect, honesty, and fair pricing. Customer satisfaction is our priority, and we strive to earn lifelong trust through personalized service and an honest work ethic. For auto repair service you can trust, stop in or give us a call today, we look forward to getting you back on the road!

Very friendly, they honored a coupon even though I couldn't bring it up on my phone... Also gave a…read morediscount for bringing in my own oil. They are very entertaining. You can really tell they love their job. They also installed my new wipers I bought else where I highly recommend this location.

You ever have one of those days where you just feel like death or that death would be better? ok,…read moremaybe not that serious! But you get what I'm trying to say, right? Well, if you ever feel like a big ole pile of shit and you need someone or someoneSSSss to lift your spirits up....you can always count on the guys at Einsteins to do just that... Also, you'd kinda need a tune up or oil change or something if you're paying them a visit. HOWEVER, they are always so.damn happy and uplifting there that if you just popped in to talk to them...they'd be happy to chat with you. These guys always make a tune up or oil change better. They have to, right? Its kind of their job! But aside from the business aspect, they are all amazing, ALL AMERICAN guys who do a fantastic job. This particular location, the one on Glenwood, across from the stadium/fairgrounds is the best. All of them manage to put a smile on everyone's face. JAKE! Jake is the manager there and his positive energy, his weirdness, his "funny" jokes (lol) will definitely make you laugh. He knows his jokes are dorky, but the way he tells them makes you laugh and the way he laughs at himself...will make you laugh even more.. This company knew what they were doing when then put Jake in charge. Not only is that guy cool af, he has a staff that is reflection of him. They are all wonderful guys. I definitely left feeling better than I did when I got there. They do an incredible job at the BUSINESS aspect! They have this crazy language they speak in...its like they are speaking in tongues You want quality service, good prices, and an amazing staff...stop at Einsteins. I've been to others, but Glenwood is definitely the best. Jake, if you see this....you done good, brotha! You run a great place over there And...that... is all. Thanks for reading, peeps! Cheers

I don't really like to put bad reviews But this time was…read moredisappointing. They did not refi my washer fluid. They did not clean my windshield. And it says full service on my receipt. It was on a new on 7585 w Fairview Ave boise Idaho .

This place is peak, quick and professional with some of the best customer service I've ever…read moreexperienced

Zero Stars- if possible! Apparently, this Jiffy Lube #2540 has a D- with BBB. More like an F- in…read moreJiffy Lube University. Complete fail. I was the last customer, stopped in at 5:40-checked out at 6:04 PM (per my receipt.) Closing was 6 PM. The pit guy confronted me in the waiting room asking if I was getting a "last minute oil change." After yelling about being at work since 7:30 that morning. I could hear all the yelling from the customer waiting area. Never would I have thought that someone's hurry to get off work would equate to destroying my engine. Followed up next morning when they opened. Didn't have the bay doors open at 8:10. Was told my check engine code and severe knocking was a bad camshaft sensor by Mike the manager. Knocking continued, so I followed up the next day. Offered a free oil change, talked down to, Mike the manager avoided me completely. 3 Jiffy Lube visits (within 3 days) 9.9 miles later my car was inspected by a certified MB mechanic, stating I had minimal oil, and oil all over the engine, with clear photos that the oil plug was leaking brand new oil. They destroyed my engine by not tightening the oil plug. Denied all responsibility, refused to provide insurance information. Requested a call from regional manager, told I would get a call from Steve. Later, Mike the manager LVM for me, saying he wanted to inspect my car (forth time.) I don't know how many screw ups someone can have. I don't feel safe nor do I feel that Mike, the manager, has the authority to check my car after numerous failed attempts. Oil pressure controls the camshaft, having the wrong pressure is what caused the malfunction/sensor error. * I am filing this complaint regarding serious negligence and unprofessional conduct at Jiffy Lube #2540. After an oil change was performed at this location, my engine was damaged due to the oil plug not being tightened. Corporate regional needs to get in touch with me ASAP.

The quality of the work done was great. And was somewhat done quickly. The one thing I did notice…read morethat they had a young gentleman working there. I believe his name was Llovani. He was a very polite and well educated gentleman. What disturbed me about this visit is that I believe it to be the 2 managers of the location I believe a female named Lindsay and a male with glasses not sure his name did nothing but run around yelling at the 2 younger gentlemen. They were yelling for all the clients to hear. I think I would double think on who you have running your business. That Llovani was super helpful and very professional even under the pressure of being yelled at for something he was not at fault at. The other younger one made sure to check in with me as well. He did not have a name tag but he had bleached hair. Was so happy to see the younger generation acting more mature than the adults. Those young boys earn the stars for sure.

Quick and fair price. They will check lights, battery, air filters, and sell fuel treatmentsread more

I have been going to this franchise for over 10 years. Today they put the wrong oil in my Mercedes…read more350 ML but assured me it was OK. They did not check my air pressure. They did not reset my maintenance warning in my vehicle. I will not go back to these guys again. Terrible service, terrible attitude, and a piss poor way of treating a regular customer.

Very nice group here! No pressure on things you may need to have done but don't choose to. Fixed up…read moremy car quick and gave me a lot of information. The most affordable prices as well. I will definitely keep coming back!

Jiffy Lube is the best on State Street in Boise, we always get the best customer service. The…read moreprices are good compared to other places. I was in there today September 3rd forgot my coupon I asked if there would be any way to get my 15% off reply no problem. The other thing I like with newer cars Jiffy Lube will send a reminder to get air filters changed. Thank you to all Jiffy Lube employees you are the best!!!

I went over to Valvoline on Apple but they were backed up with 4 car so I drove to the one on…read moreBroadway. There was no line. They did such a great job on my car. They were quick, efficient, and friendly staff. I had concerns about my filter hose so they checked it to make sure it was connected. It was a little spendy but thankfully I had a $20 off coupon for the service. Overall it was great service! I'll definitely be back!

I'm extremely disappointed with my experience at Valvoline. After an oil change, I discovered an…read moreissue with my vehicle that ultimately led to damage to my car. What has made this experience even more frustrating is the constantly changing explanation I received from the staff. When I initially brought my vehicle in, I was never informed of any scratches, dents, or damage to the drain pan. Later, after returning to have the issue looked at again, I was suddenly told that my drain pan was scratched and dented. If that damage was supposedly there when I first came in, why was I never told about it? At that point, because the explanations weren't adding up, I filed a claim through Valvoline and returned to speak with the manager. The manager repeatedly suggested that I must have hit something. I know my own vehicle and would certainly know if I had hit an object. Eventually, he told me there was nothing he could do unless I took the vehicle to a mechanic. I took it to Larry H. Miller, where they inspected the vehicle and determined that the damage was consistent with a previous oil change. I brought all of the documentation back to Valvoline and showed it to the manager. He spent some time on the phone with his manager, only to come back and tell me that they supposedly didn't have enough evidence to do anything. What made this even more frustrating was that the manager later told me that Valvoline had done everything correctly. I pointed out that the drain plug had been reinstalled cracked, and he told me that wasn't what happened and that it was actually my drain pan that was cracked. I later found out that statement was not accurate either. At no point did I feel like anyone was genuinely taking responsibility or trying to make this right. The manager offered no compensation or meaningful resolution. Instead, he repeatedly apologized and told me that this was a "training opportunity" for him as a manager. While I understand that mistakes can be learning experiences, that does nothing to address the fact that my vehicle was damaged and I was left to deal with the consequences. I gave Valvoline multiple opportunities to investigate this situation and provided documentation from another automotive shop, yet I was ultimately left with no resolution. The inconsistent explanations, lack of accountability, and complete lack of customer support throughout this process have left me extremely disappointed. I will not be returning to Valvoline, and I strongly recommend that anyone considering using them think twice and thoroughly inspect their vehicle before leaving.

Needed a rear differential. They were able to get me in, same day. The staff was super friendly and…read morehelpful. They did not try to upsell any additional products or do any sort of upselling. I had my car back in 1 hour and was back on the road. Highly recommend. The store is inviting, though does smell like tires. Complimentary popcorn was nice for the kiddo too!

Paid to have a rear axel seal (twice) put in my jeep. Went to another business to have some…read moremaintenance done on the tj. They said said the previously mentioned seal was leaking. The new shop investigated and found that Commercial Tire gouged my axel shaft with an angle grinder (when they were cutting off what the needed to cut off to replace the seal). Bad enough that they damaged my property and didn't say anything, but rather filled the gouge with silicone ( are you shitting me?) put it back together and sent me on my way, to have issues later. The oddasicity is mind boggling as well as insulting. To their credit they did pay for the new axel shaft, and I did get an apology. Regardless, I will never use this business again.