Drove in and there was no waiting line. They came up to greet me right away and ask what I was…read morelooking for today. Started on my oil change right away and I was able to be on my way in no time.

Great job and fast service. The young men were very helpful and made sure to check everything. I…read morewill be coming back for sure!

First off, their receptionist is the type of person who loves to irritate you with stupid…read morequestions. Either that, or I am giving her too much credit because she's actually just stupid. She invites possible customers over and does not schedule them or let anyone know to expect you after she assures you that she will. For having scriptures printed on their receipts, they are the most dishonest mechanics I have ever dealt with. I took my vehicle for a simple alignment. They charged me over $120. I get a call saying that the camber will be an additional 250+. I declined and told them to align it without the additional cost. They went out of their way to adjust the camber to an extreme degree. So much so that the front end was vibrating on the freeway after 60mph. You could actually see that the bottoms of the wheels were tucked inward about 2 inches. It has never been that way. The wheels were not straight at all. Instead of doing it right they sabotaged it to an extreme degree thinking I would come back and pay the ridiculous prices for a simple $89 alignment which should already include Camber, Caster, and Toe. Careful, they will sabotage your car if you don't agree to pay their outrageous prices. DISHONEST. Using bible scriptures on their quotes/receipts to try and convince you of their honesty. TRASH. I will tell EVERYONE I KNOW TO STAY AWAY. You have been warned.

Sam and Vanessa are the biggest blessing! This shop saved me from being stranded in El Paso after…read moremy water pump went out from a trip back to Houston from San Diego. My family and I were in a panic after this traumatic situation until we found Jays automotive! They ordered the parts and got it fixed all in the same day to get us back home. Excellent customer service excellent quality! If I could give 1000 stars I would. I could never thank them enough for going out of the way to save us! Thank you so much Jays automotive! Keep up the great work!

Fast. Efficient. Kind. Great service. Drive through for vehicle Inspection. Completed in less…read morethan 15 minutes.

I had my state inspection done here and had the fuel inspection service. For small carcares…read moreservices and fast service, you need to try this place out. Great and friendly service.

I'm 70 years old and this might be the best shop I have ever encountered. Always very professional…read moreservice and they will NEVER try and hook you for unneeded repairs. I've been in El Paso for three years now, and I will NOT take my 2001 Chevy Silverado or my 2010 Chevy HHR ANYWHERE else (other than just an oil change). My latest experience was on 5/1/25. I tried to replace the power window motor on my Silverado by myself. Big mistake. Once I got the door apart I realized that it was a MUCH more complex job than I expected. I talked to Rick on the phone and he said, "we'll use your part and complete it for you." They did, and I was shocked when I got the bill: $95!! I was expecting at least $300 labor to complete this job. IF YOU WANT HONEST AND PROFESSIONAL SERVICE, don't look further. Jay's Automotive on Alameda in El Paso will treat you right.

Great small business in El Paso. They are by appointment only but provide quality service in a…read moretimely manner. They were able to diagnose and repair my issue in same day.

Brought our jeep here after it shut off on us in the middle of the desert. They did everything they…read morecould to identify the issue. Unfortunately they weren't able to find anything wrong but super friendly, honest and only charged for the diagnostic.

I'm an author, and my husband and I were on a book tour, driving the Southwest in a heat wave -…read morewhen the air conditioner in our Subaru Forester began to fail. We had only one weekday in El Paso before I had to drive to Albuquerque for my next event. We called University Auto Center first thing, Majec listened patiently and instantly said to bring the car in. When we arrived, we saw many other cars, yet Majec ran a smooth operation: relaxed, smiling workers worked at an expert, steady pace. He welcomed us warmly, expressed genuine concern for our welfare and tight schedule, and said he'd look at the car right away. He got back to us faster than expected. The problem was the compressor, and he couldn't get the part till next day. So, since I had that Albuquerque event, we figured we had to keep going sans air conditioning. Without any pressure, Majec clarified that the compressor could give out any time, stranding us on a highway in temps over 100. So, he helped us brainstorm a solution: my husband waited in El Paso for our car, I drove a rental ahead to my event, and Majec stayed on top of it all so my husband could catch up ASAP. Majec communicated well throughout, his team moved fast, and he charged much less than if we'd waited to do the work elsewhere. He also insisted we call from Denver to tell him how everything went. Three months later, it all still works great. Majec saved us from potential disaster, both in terms of safety & maybe missing my event. We recommend University Auto Center to anyone who wants professional, honest, caring service at a great price.

This piece of shit place half assed, my fucking brakes. I have an ABS light on after supposedly…read morethree days of labor and parts. Please look elsewhere. Do not come to this place. They love to rip people off and take their money. Is this how you run a business? What an absolute joke three days of labor just to have an ABS light on. This piece of shit place half assed, my fucking brakes. I have an ABS light on after supposedly three days of labor and parts. Please look elsewhere. Do not come to this place. They love to rip people off and take their money. Is this how you run a business? What an absolute joke three days of labor just to have an ABS light on.

As a woman, I often go into mechanic/auto care centers prepared to be completely taken advantage…read moreof. I expect to be told that I need services that I do not, or charged astronomically. This is NOT what I experience here. Liz is honest, kind, and fair. She bends over backwards to help her customers. If she doesn't get back to me right away, I know it's because she's giving the same kind of service to everyone that relies on this company. I thought I couldn't feel any more positive about a company until I heard about the kind of care this amazing human provided for my elderly mother. There are no words for the level of my gratitude. Thank you Liz- May God continue to bless you and your company!

Fast Lane auto service got me in right away. The job took about two hours, even though I was a…read morewalk-in and they had other vehicles to service. They gave me fair pricing to replace my front and rear brakes.

Great mechanic and great service friendly employees will be definitely be returning for any future…read morerepairs on my vehicle and definitely recommend to friends and family

Great customer service the manager always kept my updated on everything and was on his word when my…read morecar will be done I really recommend this shop.

Azan saved the day!…read more We have been stranded in El Paso since Saturday and he was able to get started on our repair to get us on the road quickly! We were referred to Vista Auto Service by our family , which live in El Paso. He fixed our fuel tank, fuel injectors, fuel filter & fuel pump within 2 days.