Dr Re was very prompt with the appointment , friendly, and handled my service needs in a timely…read moremanner

Contact with employees always great. Good explanation of service needed…read more My experience, always QUALITY work.

Tim was amazing. I brought my BMW in for tires to find out they don't do tires. He went out of his…read moreway to call and negotiate me a great price on tires at a different establishment. He was himself busy but he stopped and helped me. Amazing. I will definitely bring my car back to him!!!! Someone you can trust. Also he saved me $900 on my tires.

I would never do business here. I went in to to have my car looked at, get a quote, or make an…read moreappointment - whatever necessary to get the reapair ball rolling. Hours say 8am, door reads 8am, it was around 8:30 am when a guy arrives to open, Mcdonalds bag in hand. I hang out for a few minutes to give him time to turn on lights & unlock. When I do enter the guy was rude and angry towards me, I guess for inturrupting his breakfast. His body language and tone was not conducive to kind service, so I said thank you and walked. Enjoy your Mcdonalds.

I rolled up to Tuffy tire and auto one hour before they closed. I asked to see if they could change…read moremy oil before they closed. Most places would have brushed me off, but they took care of me. I appreciated them squeezing me in! They were very friendly, and their prices were reasonable. I plan to come back for future services!

Today, my mom's check engine light came on. She called Tuffy in Orland park and they said bring it…read morein. They called back within a couple hours with codes and information that was overwhelming. Joe not only talked with my mom but called me to explain what was wrong w her car. He not only called Kia dealership for me and explained the issue with my mom's car, but also gave me a number for a tow at a great price. Thank you to Joe and James for being the kindest car shop I've been to! Sitting in the waiting room I saw the loyalty and love within their business. One lady updated a worker on her daughter getting job, another customer talked with the same employee about birthday parties for their children.. calling people by their first name, having family conversations, and making calls on behalf of your car, sets them apart from any car shop I have been to!

Fast and effective service. Lucas did a wonderful job with his customer service.. I will definitely…read morebe back! Highly recommend if you're in need of an oil change!

Came for an oil change, left with a $235 bill and a random question about my relationship status…read more next time just ask if I wanna finance the oil too.

I love this place! These guys are so knowledgeable and can fix anything. I know when I come here,…read morethey won't be lying to me! I'll always be their customer!!

It's always great service that you can trust at this Midas! I always appreciate that they will fit…read moreme in - even when they have a packed schedule. They also think about things that I may have minimized or overlooked...like when my tire light was coming on and I was scheduling an appointment for the following week, they made sure I brought it in the next day to avoid potentially being stranded. They pay attention to details and even pronounce my name correctly!

I went out to my car on a Sunday and my tire light was on. I found the Tinley Park Firestone open…read moreand called. Tim (manager) answered and said I could bring it in. They were VERY busy, and he said it would be a few hours. So I left it and he called 3 hours later that it was done. I had a nail in my tire, they fixed it (very reasonably), and called and said it was ready. I came and picked it up. Tim could not have treated me nicer. Will definitely go back.

Waited for three hours, said they could not find two parts to fix my air condition, asked me to…read morelook and see if I could find them elsewhere?I I paid 300.00 dollars and I still have no air. I. am 91 years old and do not need this kind of trouble .Harold Vancoevorden I'm in

While the main picture for this business is sort of a tongue-in-cheek photo, this auto repair shop…read moreis no joke ... it is a solid reputable place to take your car. For those of us who are keeping our cars past the warranty period or driving used cars, there is a great need for good mechanics to do service and repair on these older cars. We need an alternative to the big dealerships. Orland Best Service (OBS) was really a find. My 8 year old Chevy pickup had an air-conditioning (AC) problem. When I first turned it on this season it blew warm air. Thought I might need a Freon top-off. When getting an oil change at the dealer, I asked about this and was told the standard price is $180 to LOOK at the AC. Keeping in mind that anything they found - even a Freon top-off would be an add on to the $180 - I said I would go elsewhere. Finally found OBS where the standard price for servicing the AC is less than $100. My first visit was just me showing up with no appointment one day. Tom - who is the lead dog here - took a look and checked a part to make sure the flap on the blower that changes over from heat to AC was working, and finally said he'd need a bit longer to diagnose the problem so we set up a date to come back two days later. I asked him what I owed for the hour he'd already spent - nothing. He said he hadn't done anything, so I didn't owe anything. Nice honest answer. Brought the pickup back two days later and left it. He was pretty busy so he didn't get to it until later but when he finally did he found that the little in-line filter on the compressor lines was clogged. He cleaned out the filter, made sure the Freon charge was up to snuff, and finished the job in about an hour. The price - $60. So, in sum ... if you are looking for a good solid mechanic who isn't afraid to get his hands dirty and is willing to try on anything ... this just might be your guy. Keep in mind this is only a two-man shop, but if you don't have to have your vehicle fixed in the next 30 minutes and you are willing to maybe wait to get it done right, you'll find Tom can usually get it done and at a very fair price. Very pleased and will bring my vehicles back for servicing.

I recently contacted an Audi repair shop in Orland Park, Illinois, and spoke with Gerald a service…read morewriter. After explaining my previous issues with another Audi shop, Gerald's main concern was whether the warranty department would cover the labor costs, making assumptions about my willingness to pay. Gerald promised to call back within two hours after contacting the warranty department, but three days have passed without any follow-up. This has left me feeling undervalued and mistrustful of Audi Orland Park. In my case, two oil gaskets needed changing. At Downtown Chicago Parts crucial to my engine's functioning were left unattached on the passenger side floor upon picking up my vehicle. Taking my vehicle to another shop, the repair took only 1.5 hours and cost less than $1,000, including oil fill-up, fresh brake fluid, and trans fluid. To all consumers, be wary of manipulation tactics. Take a picture of your dashboard/mileage for drop off and pick up, maintain communication with your service writer, and be aware of necessary repairs. Nanette G.

I own a construction business in Tinley Park for 45 years…read more Wally and his team has served our business extremely well over the years When my dad passed away of cancer, Wally took care of my Dad and his needs with the car Couldn't say more things nice things about Wally's team...

First time going there. As a woman I felt heard, compared to previous places. Glen is knowledgeable…read moreand friendly. They are efficient! Go here if you are looking for reliable and genuine service.. that treats you like a human being :)

Oil change on a Saturday was only a 20 minute wait (plus 15 for the change)…read more Other places were double or triple that. Service was terrific. 3 guys came out to tell me the wait, show me to the waiting area, and clearly explain choices and options in a non-pressure way. Go to their site for a coupon too. Good value for the service given also. Good job by Michael and crew. Give them a try

I just went in for an oil change. Waited over two hours for them to tell me they couldn't get the…read morecap off my oil pan. They stripped the bolt in the process.

My vehicle was towed in to Tinley Auto Repair tuesday after an accident. my vehicle was towed to…read morethe bodyshop wednesday, and i received a call that my bodyshop did not receive the keys to my vehicle. I called Tinley Auto Repair wednesday at around 5 pm and they informed me the key was mislabeled as a toyota, when it is a subaru, and that caused confusion. I was understanding about that, and asked about having my key delivered to the body shop. I was told that they would contact my bodyshop and have the key delivered. I visited my bodyshop thursday at around 10 am and was told that Tinley Auto Repair did not contact them yet. i called Tinley Auto Repair and was told that "We are a small shop, and we only have 5 people working here, i dont know when the key can be delivered" to which i understand that, but i was informed my key would be delivered the day by them, and that they were going to contact my bodyshop. she took my number down and told me she would call me back. I called back at 11:30 and gave my name and asked "i am just trying to figure out whats going on" to which the response was "uh, with what?" i asked "when my keys will be delivered" and i was put on hold, and then she came back and explained the situation from the beginning, which she had already explained to me. I asked when my key would be delivered, and she told me "can you stop? i dont know anything about this, i was just informed of this, this morning" when that is not true, i had called the day before and spoke with her and was told my keys would be delivered for me. she rudely told me the keys would be delivered and then hung up, i called my bodyshop and was informed that Tinley Auto Repair was asking them to come pick up my keys, and now suddenly they are a 4 man shop not a 5 man shop?? also they called my bodyshop AFTER i called them at 10 am. i called again at around 2 to confirm my keys were delivered, and i was told yes and then hung up on. thursday, i left a google review stating my experience and the rude customer service. the company responded, with what i feel is a dishonest response. I do appreciate you taking the time to explain how my keys were mislabeled, and that its not your fault! because you know of course its not your fault. but to say that you guys handled everything yourself, and that my bodyshop appreciated you in this is craaaazzzyyyy. and nothing addressing that attitude on the phone.... so if you value any form of customer service or trust, do not come here! or dont get into an accident in tinley park :)

On April 28, 2026, I brought my wife's 2010 VW Beetle in for service at 8am to fix the driver's…read moreside window that would not go all the way down. Around 3pm, I called to see how the work was going, I was told they would call me back. Received a call back that the car was ready for pick-up. The window was fixed no parts needed just a bent regulator in the door panel. When we returned home, we noticed the door panel was NOT installed correctly (SLOPPY WORK) and the top of the window sill had a little grease on it I had to clean with a cloth. I called them back and to let them know the door panel was not installed correctly and would be back in the morning. We returned to Tinley Auto the next morning and the door panel was correctly installed in (10 minutes). On the way home, I stopped for fuel and pushed the gas button on the lower left driver's side door panel, the VW trunk opened. When I pushed the trunk button, the gas door popped opened. SOOOOOOOOOO, I had to call them "AGAIN" and mentioned the wiring wasn't hooked up correctly to the door panel. Drove back to Tinley Auto so they could correctly hook up the wiring to the gas and trunk buttons. I mentioned that they should knock off some money I paid for labor and this aggrivation. I haven't seen any discount for what I paid to get this LOUSY SERVICE! I WOULD NEVER USE TINLEY AUTO AGAIN AND I WOULD NEVER RECOMMEND THEM TO ANYONE, THEY DO SLOPPY WORK!