Ajo Santa Fe Resort & Spa was a very pleasant experience overall. It's quite a drive into a rural area, which I personally enjoyed for the sense of tranquility and serenity. We arrived early and checked in at the front desk, where they provided us with bathrobes and towels so we could begin soaking before our official 3 p.m. check-in. That was a nice touch. We walked around the property beforehand it was quiet, peaceful, and beautifully maintained. The landscaping is lovely, and there weren't many people around, which added to the relaxing atmosphere. At the spa, we received bracelets for locker access. I had forgotten my sandals, and when we asked about slippers, the staff was very courteous and provided them. We later learned slippers are included with overnight stays, which was appreciated. We did run into a small issue with the bracelets not consistently opening doors first mine didn't work, then later my husband's didn't so we had to return a couple of times to have them reactivated. It wasn't a major issue, but it did interrupt the flow of the experience slightly. The food was delicious. We had lunch in a charming area with a window view, and the staff thoughtfully seated us so we could enjoy it. That detail didn't go unnoticed. One small observation: when we asked to take leftovers, I noticed our server packed other guests' food & placed them into bags but handed ours to us unpacked. It wasn't a big issue, but consistency in service matters, and it stood out. Another observation was that they had a toucheorming note for my husband which was his birthday along with wine and desserts. Overall, the resort is beautiful, peaceful, and relaxing. With a few small improvements, the experience could be even better. read more

Ojo Santa Fe Spa Resort - Resorts Near Me - Santa Fe, New Mexico

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Pros: Great location. Nice scenery. Calm. The waitress and server staff were nice and gave my friend a dessert for her birthday. Free birthday soak in group pools. Nice comfortable hammocks. Cons: Expensive and felt "nickled and dimed". $65 for group soaks. Spent $50 on lunch, and they require people to rent the robes for an additional $20. They also run out of lockers sometimes, so in that case, you've got to put your valuables in your car (parking is also not great/limited). I asked that my robe rental be comped because we had to store our stuff in our hot cars, and the assistant manager wouldn't budge. We also waited quite a while to be seated in the restaurant and a number of other groups were waiting as well -- even one that had reservations. Advice to management: If you run out of lockers, reduce the price of something or give a customer more. As an example, forsake the $20 robe rental fee if you are not delivering the full experience and are putting the customer out (this is not Motel 6). Make sure the restaurant is properly staffed - even in between lunch and dinner rushes. Advice to customers: Bring your own robe! Expect to drop at least $150 there, if you eat anything. Call ahead to see how busy they are -- probably best to go in the middle of the week (not Friday or the weekend). I was there on Friday at 12:15P and it was packed. No chairs were available by the pools. read more

I recently visited Ojo Santa Fe Spa Resort with a friend for a full spa day, including massages and time in the mineral baths. I really wanted to love this place, and parts of the experience were genuinely great, but unfortunately, one major issue completely overshadowed everything. So the positives, both massages were excellent. The therapists were skilled, professional, and made for a very relaxing experience. That portion of the day absolutely lived up to expectations. Pricey for the services we had but understandable given this was supposed to be "luxury" spa experience. We left the spa for the mineral bathes feeling refreshed and relaxed. However, things took a turn when it came to the facilities and overall management. Instead of being placed in lockers with other spa guests, we were directed to lockers shared with the general public. I genuinely wouldn't have minded but now, realizing their theft issues, I'm disappointed this is where they placed us. I left my jacket on a bench for no more than 30 minutes and it was stolen. I didn't expect that something left briefly in a spa setting would disappear so quickly. What made the situation worse was the response from staff. I returned twice to check Lost & Found and also called only to be left on hold for over 30 minutes. The initial staff I encountered showed very little empathy or urgency. On my second visit, after what seemed like a shift change, the new employees were much more helpful and kind, but by then, it was too late. If they had responded when I initially called, its possible they could have retrieved my jacket. It's incredibly disappointing that this happened at a "high-end spa", and even more so that the response lacked care and accountability. Yes, their waiver states that you're responsible for unsecured belongings, but the idea that something would be taken so quickly in this environment is honestly shocking. For context, the item was a Lululemon jacket, so it's hard not to feel like it was a deliberate theft. When I reached out to upper management, they essentially told me it was MY problem. Noted Ojo Santa Fe. Going forward, I suggest you warn incoming guests of your undeniable theft issues. Bottom line: while the massages were great, the overall experience left a bad taste. If you do visit, be extremely cautious, lock up everything, and don't leave anything unattended, even for a moment. Obviously, I won't be returning. read more

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I booked a casita from TH-Sun with a massage on Saturday. The resort is 30-min from town so I anticipated the resort having everything I need. Unfortunately, that wasn't the case. This is definitely not an upscale spa/hotel. It's very, very basic and more like a rustic retreat place rather than a spa hotel. (It reminded me of a summer camp type of facility) The only restaurant on premises is pretty terrible. I don't understand how Yelp rates it four-stars because we ate there three times and each were terrible. Over cooked chicken breast (so over cooked it was hard to cut and inedible), over cooked rubbery eggs (brown scrambled eggs because they left them in the pan WAY too long), missing protein from salads even though we ordered it, NO regular black tea, coffee tastes so bitter (or burnt) it's undrinkable and they don't have an espresso machine. (The coffee in the rooms tastes absolutely awful. It's sour beyond measure. Even diluted with cream it wasn't drinkable) Since you cannot get espresso drinks at the restaurant, I headed to the cafe to place an order. Unfortunately, the only espresso machine on premises was broken and wouldn't be repaired until after our departure. No smoothies or other fresh drinks. Just bottled $11 pressed juice (3-varieties). You expect ownership to recognize and prepare for the fact the resort is 30-min away from civilization and as such provide proper amenities to make guests feel comfortable, instead of making guests feel they need to run from the resort to get a decent meal and coffee downtown. The resort allows Day visitors but the problem is they allow so many that there isn't room for the hotel guests to fully enjoy the amenities. When we completed our spa treatments, we headed to the mineral baths only to find all of the chairs had been taken by Day visitors. So we walked to the adjacent mineral baths only to find yet again, it overrun with Day visitors and not a chair to spare, and then had to walk to a third pool, further away and finally found three loungers. Mind you we were in our robes walking outside to each pool area because the spa lockers are for DAY visitors only (which I think is ridiculous). It was windy and cold. After a massage, the last thing I want to do is walk around in the cold weather wearing a bathrobe. They don't even provide blankets outside on the loungers during this cold weather. There's hardly any staff around. There are signs everywhere stating noise must be kept to a minimum, whisper while at the pools, etc., but staff didn't enforce it and there were plenty large groups of day visitors being boisterous and loud (especially at the Sage pools). There was an overflowing trash can directly across my casita for two days which makes me think they are short staffed. The pools also are not serviced. So you can't order drinks (non alcoholic), not even water. You have to get everything yourself from an ill stocked "cafe" (I use that term loosely) and fight the crowds while you're at it. The premises are void of character or coziness. I would've expected fire pits and chairs with pillows/blankets throughout so we could enjoy the outdoors or at least pretty grounds to walk through, but they just let the grass and bushes die with the seasons so it looks desolate and unkempt. My bathroom shower had low water flow. I expect a hotel/spa to have great water pressure/flow. But it took forever to shower in my bathroom and I couldn't use the showers in the spa's locker room because there were so many day visitors occupying them. I even had to stand in line to use a toilet in the locker room. My total bill was $1880 for a long weekend! I reserved a one-bd casita and had one massage. $1800 and It didn't feel relaxing or pampering at all. It feels like staff isn't there to care for your needs, they just want you to use their facilities and get out. It was a frustrating and disappointing experience. For that amount of money, I could've stayed at a Ritz with excellent food and superior service. Needless to say, I regret the money spent and time wasted. read more

Do not stay here for a relaxing experience. They clearly cater to local day spa guests, who treat this as a party pool atmosphere not the retreat that people expect when they select a property like this for a romantic getaway. Staff is checked out, don't seem to want to work very hard, for example we booked a private soak for 2 hours one evening and asked Iris if she was going to light the fireplace; she seemed annoyed and said well I guess I can it may take awhile to light. I said yes, that's WHY we booked this experience, along with feeling packed like sardines at all the pools with day guests. They also haven't lit the fireplaces on the property at night by the pods the 3 days we've been here. We definitely won't be back. Our casita king had issues, including a non working fireplace our first night here and a birds nest on the patio made it very difficult to relax out there with the mother swooping in and out nonstop. Communication with staff is subpar at best. Do yourself a favor and DO NOT stay here. One positive experience was Diana at the restaurant, her service was exceptional and very welcome in an otherwise non-existent staff presence. read more

Ojo Santa Fe Spa Resort - Resorts Near Me - Santa Fe, New Mexico

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What a beautiful place! Very zen, relaxing and peaceful (at times). Service was very nice, staff was helpful and accommodating. We purchased a day pass spent a couple hours and explored all the pools and soaking areas. I recommend bringing your own towel or robe as their towels are small, thin and don't dry well. Although, you can always exchange your wet towel for a new dry towel as you'd like. This place could be a very magical and relaxing place but allowing phones takes away from the experience. People don't respect the "whispering of conversations" and that ruins the whole point. We had no idea they had a puppy patch! They foster puppies through an animal shelter and you can go hang out with them and play with them. It was very cute! They also have chickens that you can feed. Overall beautiful property. I'd come back for sure and try the private soak. read more

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We enjoyed our day at Ojo with some things to work on. The natural springs are relaxing but the spas themselves definitely need some maintenance as they have a lot of wear and tear. The service was mixed. My service (massage and facial) was great but my husband's was not so seems very provider dependent. Also they never gave us a tour which was unusual and required us to find things on our own. Overall there is another soaking spa in Santa Fe that I prefer more but this is still a nice option. read more

Ojo Santa Fe Spa Resort - In the relaxing room - Resorts Near Me - Santa Fe, New Mexico

Mixed experience--the resort is beautiful! A tucked away haven outside SF. We came Tuesday-Thursday, off season in hopes of smaller crowds. Our check-in process was seamless and access to our rooms was easy. The wristbands are genius. Rooms are nice--nothing fancy. Pools themselves are ok. Most are warm enough, but not hot. But since it's not actual from-the-spring water, the temps would vary more. The vibe: twenty-something influencers. Most pools are crowded and noise levels are not enforced. Every single pool had some twenty-something doing a video. Need a phone free zone. And noise--We had a bachelorette party that was loud AF. No matter where we went, there they were. The saltwater pool was screaming teenagers playing chicken on shoulders. Fine for waterpark; not for spa. The long pool was nice temp, but little shade. And it wasn't skimmed or filtered, so there was quite a bit of floating stuff by the end of the day. It's a nice idea being so close to SF/Abq. The rooms and grounds are beautiful. But the lack of peaceful environment and meh pools give this a solid 3-stars. read more

Ojo Santa Fe Spa Resort - Long pool near cafe - Resorts Near Me - Santa Fe, New Mexico

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Had a 50 minute massage with Wayne that was absolutely amazing. This was not your typical rub-oil-on-your-back experience. He sought areas of musculofascial dysfunction and directly addressed them with a variety of techniques. I feel great! The waiting area is calm and soothing with water and tea available. Stayed at the resort. The rooms are simple. A/C works well. They desperately need hook to hang up towels/swimsuits in the bathroom. Pools did not feel overcrowded. Great stargazing at night-saw a shooting star from the pool. read more

Ojo Santa Fe Spa Resort - Chicken chat - Resorts Near Me - Santa Fe, New Mexico

This is my second time visiting Ojo Santa Fe, and this time it was just my husband and me. What can I say? We enjoyed every minute! Everyone in the office/boutique was so friendly and took the time to chat with us, even with the long line behind us. So kind. A day of relaxation and connection--a beautiful day! I wish I lived closer so we could go every week! read more

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I gave it another try today and it was a little better. I think I've figured out what works. Go as soon as they open on the weekend (10am), start with the pools at the entrance, and work your way back as it gets crowded. By 12 it was packed. People weren't as belligerently loud as last time but there were still groups with zero social awareness. I have an extra star cause the staff was much kinder. It's also kind of annoying that the steam room seems to have been out of order the last two times I've gone. read more

Ojo Santa Fe Spa Resort - A beautiful fall day - Resorts Near Me - Santa Fe, New Mexico

Ojo Santa Fe offers a free day pass on your birthday (just show your ID), and it is the best way to get some rest and relaxation. The mineral pools are clean, with a variety of different temperatures in the different pools across the property. I love coming in the winter to enjoy the hot temps in the cold weather! read more

Ojo Santa Fe Spa Resort - Resorts Near Me - Santa Fe, New Mexico

gorgeous place. The quality of service is provided are great offering mud baths, private soaking food drinks, spa and beautiful scenery! Very good quality services provided and multiple natural Hot Springs mineral water. read more

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I've always wanted to do a hot spring experience, so with some digging, my girlfriend found this spot for us to experience. Its off I-25 to the west and in a residential area. It's a beautiful resort with plenty of beautiful accents, including a pond with a deck facing the spa on one side and the Blue Heron restaurant on the other. The atmosphere was very peaceful from start to finish. We got a day pass to take advantage of the springs that had three different temperatures. After getting the run down, they gave you a wristband to open your locker with a towel inside. You have the option of going to the hot springs that fit a good number of people, or a sauna session above the springs. Across the way is a pool and a big jacuzzi for many people to enjoy. After being in the 104 degree hot spring, i went to go lay down on a recliner that next to it had a pair of hammocks. Those are no longer my kind of thing so i got dry and we walked around the pond, past the walking meditation path and into the pool area. It was a large pool, but we seemed to have been fooled thinking it was an 84 degree pool. It was cold but felt good after being in the hot springs. The day was getting late, so we returned for one more session before calling it a day at the spa. The experience was very enjoyable. I had some pain in my legs from so much hiking and the springs helped alleviate that. The one thing they lacked, was extra towels. There were none to be found, and they weren't very big. You had to make good use of the one you had so, that was a minor drawback. I was very happy with the experience and happy to have been in a hot spring. I would recommend anyone visiting the central New Mexico area to check this spot out. It is beautiful. read more

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Extremely relaxing, absolutely beautiful and the staff will always greet you with a smile. 2nd time here and we are already planning the next stay! We rented a suite for Christmas Day and the following night. Even on Christmas, the staff was great! We added an extra guest last minute and they had a wrist band and a robe to us immediately. A rollaway bed with extra towels, blankets and pillows were brought to our Room in 15 minutes. Private soaking tubs are excellent and the gift spa/gift shop has quality local items. If you want to get away to replenish and rejuvenate yourself, this should be your next place to visit. Unfortunately the steam room was out of order and I was looking forward to that. The soaking pools were also very busy this time but I can understand everyone wanting to be here. Overall it's an amazing hidden gem! read more

Ojo Santa Fe Spa Resort - Evening soak - Resorts Near Me - Santa Fe, New Mexico

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Had a wonderful birthday here! (Did you know that NM residents can get in for free to either Ojo location on their birthdays??) I got access to the locker room (and a towel), several soaking pools, and the sauna room. The fire pit and the hammocks were nice touches and the scenery was great and there were several ducks at the main pond to watch. The closer pools were supposed to be cooler than the rectangular pools, but I found the opposite to be true. It was mostly women there and a constant stream of people arriving, even for a weekday. 2025 #2 read more

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Booked a private soaking here and it came with access to all the pools for the day, the steam room and just enjoying the peace and tranquil atmosphere of the resort. The 50 minute- soaking was great on its own, quiet, listening to the airplanes flying in (yes there's an airport nearby) and the chirping of the birds nearby. The euchalipyus steam room was amazing! Took advantage and went in twice to soak it all in. So relaxing. The rest of the pools range from size to water temperature and depending on what some people enjoy the most , they may be a little more crowded than others. The one I enjoyed the most was #11, a rectangular pool with warmer water and surrounded by nature, lounge chairs etc. They also have a regular salt water pool, #14 where you will find a more diverse crowd from younger to older. This is basically your typical pool temperature and vibe. The grounds alone are very relaxing, there are areas where you can just stop and enjoy nature as you walk around the property. You can also stay on the grounds if you choose or simply buy a day pass to enjoy their amenities. So fun and so worth it! read more

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Ojo Santa Fe-- absolutely beautiful and so relaxing! We went for a day pass to the "springs", no extra massages or spa services for us, we just wanted to enjoy the property and check out what it had to offer-- in comparison to the original Ojo! This location is much "boujee-er" than the original. I may be wrong but I am 99.9% sure these aren't real springs like the one in Ojo, the water is brought in treated to their liking and put into the baths so there aren't the fun natural variants like at the flagship location. I think if I was recieving spa services, this might be the location I would go for. It's giving new mexican white lotus. To be honest I just prefer the rustic feel and real springs at the original Ojo, there's just nothing like it! But-- I LOVE that this option isn't even 45 minutes away from us in the NE Heights of ABQ, where the original can be upwards of 2 hours! read more

My friend and i had a wonderful day visit to this location. I booked the private soak which included admission for 2, robes, a locker, and all day access. We had excellent service all around. We will be back. Great place for a girl's trip!! read more

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Awful experience. We made a reservation well in advance. When we arrive, we had to wait 20 minutes for the private soak. Finally, we get escorted to our area and there is just randomly a man in our Ojito. Because it was unlocked, he was able to just walk in without an appointment. As they needed to clean the tub, they told us we could not have our original appointment time. They pushed it back 90+ minutes. Today is our last day in Santa Fe, so we did not have time to stay. We scheduled the entire day around this soak. Incredibly disappointed to say the least. I think we should get priority for the appointment we booked. While we got refunded for the soak, the round trip Uber cost $50+. So we essentially paid $50 to waste 2 hours of our time on our last day of vacation. They did offer us a day soak pass, but I dont want to use a public pool when I specifically booked a private one. We have a public pool at our hotel that we would have just stayed at. Personally, I think the spa should have ensured that no one had access to the private soak and keep the doors locked. In addition, we should have been prioritized and been given the soak as soon it was cleaned, not 90 minutes later. If people make reservations, that reservation should be honored as soon as possible. I want to note that the lady working was apologetic and nice. However, I believe more action should have been taken to make this right. Terrible end to this trip thanks to Ojo In conclusion, don't bother making a reservation. You'll just end up wasting time and money :( read more

Ojo Caliente Restaurant and Hotel offers the perfect way to end a relaxing morning at the mineral spa. Just a short walk from the pools, you can enjoy a light and refreshing lunch--start with one of their crisp salads and don't miss out on their flavorful enchiladas. The meal is a delightful complement to a day of pampering, making it an absolute must-visit after your spa experience. read more

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It's a beautiful place. The service is great and the grounds relaxing. I was disappointed the steam room wasn't available, but I was a little shocked when at 8 AM I'm trying to soak in a pool and the leaf blower is ruining the quiet and goes on for at least 20 minutes. I came here to get away from leaf blowers. Seems like a place like this should use brooms. read more

It's not a quiet place and it's very annoying that there are no signs up or people walking around with Quiet signs Other than that it is still a good place and you can relax there but I'd drive the extra time to go to Ojo Caliente from now on. Also the grounds still need some work done read more

1. We called multiple times to the 877 number to ask about handicap access, and got a Phone Menu From Hell. There was absolutely NO way to talk to a human. 2. We decided to drive there and check it out. The web page assured us that the resort is handicap accessible. Both of us are handicapped. 3. Walking painfully on an injured ankle down an extremely long ramp and then back up another ramp even farther to the check-in building was agonizing.., The whole place is a series of sandstone steps, many without handrails, and we had to take the long way around on the down-ramp then the up-ramp get to the checkin building, which -- no surprise -- had *only* steps to enter. 4. I could go on and on with points 5., 6., 7., ....10. 11. A good point: Allison with HR went out of her way to cheerfully help us and tell us improvements are being planned, and we should come back in a year. I will give it a try in a year. 12. If you are in any way impaired, go somewhere else for a year . read more

Stayed a night on 1/10/26, and the service was very poor, the facilities were meh, and the amenities were disappointing. We tried for over an hour to get in touch with the spa to book the infrared sauna, but kept getting messages they were closed (it was 6 pm),so we left a message for them to call us. Called the front desk several times to get help, but they just kept transferring us to the same number, despite telling them no one was answering. We never received a call back, so we called again several times after 9 in the morning, getting the same message. But now their mailbox was full. We tried calling the front desk, and now they weren't answering and their mailbox was full! We walked to the spa which was on the opposite side of the compound to book the infrared spa directly. They said it takes 1.5 hrs to warm up, but we had to leave in 2 hours, so we couldn't fit that in. We told them about the trouble with the phone answering, and they said they were open and someone should have answered. They were very dismissive. Our room was outdated, but tolerable except for the non-responsive hvac. The robes they supplied are too thin and small for the cold and wind and long walking distance to the pools. The only good aspect was the saltwater hot tub. It was large, clean and perfect temperature. Note; there are no hot springs at this location, despite the deceptive wording of their literature. The pools are just groundwater artificially heated with fossil fuels. Other: Muddy parking lot Unreadable property map Poor lighting and signage Cafe is just grab & go prepackaged foods and machine made espresso drinks Restaurant food is bland and margaritas bad. Never going back. read more

Absolutely THE WORST CUSTOMER SERVICE IN THEIR BOOKING!!! I called to book a private soak they told me they would call me right back because they were having system issues. Nobody called me back! I had to call them again several hours later. Then they tell me I was a no show for a private soak a couple months ago and they want me to pay them $75 when I was there for the soak. I even have pictures of it! I tried to explain to the girl, and she was completely incompetent and rude as they come. When I asked for a manager, she tells me AGAIN someone will call me back. UNACCEPTABLE!!! read more

We enjoyed our visit tremendously. We also had lunch in the restaurant and the food was outstanding.

We stayed here while going to ski Santa Fe. The soak is well worth it especially when your sore it's nice to relax and get away from hectic everyday life. The rooms are nice and clean and the staff always treat you great and are always positive and speak in a professional manner.The spring was nice at night with the lights in the pool and the fire place going all while it was snowing out !!! read more

On a recent visit to Santa Fe we decided to buy a day spa pass for Ojo Santa Fe. It was a short 15 minute drive from our hotel. Located off of a country road. We did not know what to expect, just that we wanted to soak. We were glad we did. The soaking tubs and pools were great. Good and hot and in an idyllic spot with beautiful grounds and a lake. The trees moving in the breeze made for a very peaceful experience. We missed the puppy happy hour. They bring in puppies for adoption and you can go and interact with them. However all of the pups were adopted that day so we did not experience.that On arrival, the staff checks you in and provides a map and instructions. The locker rooms were very nice and i felt safe using their lockers with the arrangement they have. They also provide towels and probably robes if you ask. Be aure to walk the grounds to view the other pools and classic hot tub. I really enjoyed the large round soaking tubs and hammocks. You do need to walk down some steep wooden steps to get to the round tubs. There is possibly an ADA way down so you might check with the facility if you jave special walking needs. Be aware that the weekend rates starting on Friday are a bit higher. I really enjoyed this visit and will go back the next time I am in the area. We spoke to a few people who stayed at the resort and they gave us a good report and we will also consider a stay there on our next visit to Santa Fe. read more

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We spent a short afternoon soaking at Ojo, and it was so relaxing and peaceful. Hopping around from pool to pool was fun, trying to decide which one we liked best. We could definitely tell that the naturally-fed tubs were more mineral rich than they others, so those were probably the healthiest to be in. I just wish we had had more time to enjoy it. read more

On our recent trip to Santa Fe, my friend and I were looking for a spa for a little relaxation. We looked at all of the spas in the area and had wanted to go to Ojo Caliente (their larger sister spa), but with only half a day to spend, we chose the smaller spa closer to Santa Fe. My friend had recently been to a soaking spa in Colorado, so was super excited for the soaking tubs. We drove in from the mountain area, where we had spent our morning hiking. While driving in closer to the spa, we started to feel that the location was strange. We exited the interstate and drove along a small road that wasn't very picturesque. We didn't think it felt like the road to a spa. And when we arrived in the parking lot, the resort looked a bit like a warehouse. Luckily, when we walked in, it looked much nicer. We checked into the spa and bought the day soaking pass. They directed us to the locker rooms, the soaking pools and a small concession area, as the main restaurants were closed after lunch hour. My favorite part of the spa was the picturesque and tranquil views from the soaking pools. I also liked the small area with the hottest and largest soaking tub. The negatives were that they do not allow drinks at the soaking tubs, and I was surprised to see that they were not selling wine or champagne. I was also surprised to see that even though the pools were not too crowded, every single chaise was taken,.. making me wonder what they do during more crowded seasons. We were only given one bowl to take to the pools with us. There were no extra towels in the locker room for showering later, which made things a bit miserable. I would have given this spa three stars, but the main disappointment was that my friend and I both burned our legs on the outside of one of the soaking pools. We were getting out one of the pool and the sun shining on the metal. The outside edge was super hot and it really hurt. My friend's leg was red. I truly don't understand this issue, at this was New Mexico in April. Truthfully it gets a lot hotter in the summer and I can't imagine those burning cauldrons in the summer. All in all, this place has some potential, but I wouldn't return. read more

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Dear Mr. Glen, Thank you for your response. You pointed out that you offer complimentary water bottle in every room. I'm trying to give you the feedback that in my case you did not. When asked about them we were told "the water is fine to drink" . I think you have a bigger problem than you want to acknowledge, a lazy staff. read more

Oh my goodness where do I begin . Such amazing staff , beauty is everywhere , the resort is quiet and peaceful and the accommodations are just serene . No tvs and no outlets by the beds so you're made to unplug . Make sure to take advantage of puppy play time and chat with the chickens I did not want to leave and can't wait to return . read more

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The gal at the front office did not show me how to use the locker and was very indifferent to my presence when I checked in ( lame greeting) . There was absolutely no food other than chips and salsa, hummus, or a pastry, on the premises. The dude at the coffee shop said that their espresso machine was broken and then was rude when we asked why they no longer serve sandwiches (they used to have really good sandwiches?) . Blue Heron restaurant was entirely closed. This facility is not ADA approved, there are steps everywhere, and the railings are made of metal so they are hot to the touch. And the saltwater pool was closed!!! This was NOT a luxury experience. It was essentially a high-priced bath house. read more

Second time back to Ojo Santa Fe and was every bit as satisfied with this visit as I was with my previous trip. Booked a private Ojito this time (fortunately they had day of availability) which was incredible! read more

Just a note of thanks for the service provided by the Ojo Santa Fe in handling the cancellation of our reservations when my wife took ill (on her birthday) and we couldn't make it. read more

I came to Ojo Santa Fe for my birthday, as I'd never been, and it's free for your birthday as an NM resident. It was cold for our soak. It had snowed lightly when we arrived, and the parking lot was a mess. We had trouble finding where to check in for a soak, and there wasn't a friendly employee to ask; we just wandered around until we found it. When we finally got the attention of the ladies checking people in, they told us towels and robes were out. They didn't have any! How can a resort that costs this much not have any robes or towels? We drove up here, so we paid and then raided my car for something to use as a towel. Thankfully, I had supplies in my car that we could use. We did the shower, locker room changing routine, and went to the soaking pools. It was pretty crowded for a Monday, and the security guard there was rude to patrons. The group in the area with us was whispering and someone giggled, he threatened to kick them out. We also checked out the location further away and were able to soak there for a bit; this further back the larger group soaking area, where we could speak without being reprimanded like toddlers. I am disappointed, and we won't be back. Ojo is no longer for NM residents but tourists, and it is obvious. They are strictly for-profit and don't care about cleanliness or providing basic things like towels. read more

We were very excited about staying at this place. We stayed the night and did 2 massages. The massage therapist were sub par. The room we stayed in had a heater that would not turn off, all night. The rooms were out of date and felt dirty. Skip this place. Stay in town and go to another spa. Not worth the cost. Very disappointed. read more

This place is awefule , do not go if you want to get harassed by security .. rules are very strict. And security made us feel very uncomfortable . The pools aren't hot . Spend your money else where as you will be disappointed.. read more

Truly paradise. Equally opulent, but grounded and humble at the same time. Well integrated within the landscape with impeccable attention to detail. Hot Springs - 3 repose pools in the main area and large soak pool. Heated to the perfect temperature. Rooms - cozy and comfortable. Love the fact that there are no TVs. Though, you may hear things through the walls. Puppy patch - Puppies. Enough said. Grounds - tranquil, peaceful, perfect. Small enough to get anywhere within minutes, large enough to feel like a whole world in itself. Other - surprisingly well equipped fitness center, loved the cafe and free coffee in the morning. Great products (lotion, shampoo/conditioner, etc.). Triple filtered spring water was super delicious (can water even be delicious?) lol. Very kind staff :) read more

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