My jumper was returned to me damaged- strap ripped off. This has never happened with any other…read morecleaning service (and I send this jumper to the cleaners often), but still, I understand that sometimes things happen. When I emailed them about it, though, they did not reply at all. I even sent a follow-up email, in case the first email was just missed. No reply. That to me is where the very poor customer service came into play. Not only did they damage my clothing, but they don't want to acknowledge it, take responsibility, or even respond to my email!! Why would I EVER use them again?

Quick and easy with drive thru pick up and drop off. Done in a day and pricing was typical. Did a…read moregreat job on my husband's suit.

" Moved to Charlotte, NC in November. Started using this…read morebusiness for our dry cleaning needs as soon as we arrived. So far, they are great. Fast and always on time. I love using the app. I can schedule a pick up with ease at anytime and turn around is super quick. So far so Great! "

Front desk lady was extremely rude for it being my first time here she was so hostile…read more And not to mention the people they allow to wash here are equally as rude I wouldn't recommend washing here your nether off picking another place and paying more else where ! Never again will I recommend this spot to anyone or wash here again service was so horrible

My first time here in years. I was clueless on what to do. The attendant(new owner) I can't…read morerecall her name was very pleasant, friendly, and was me a walk through. I even left a load of laundry, 7 days later she assisted to get my things. I recommend this place if you need to do your laundry.

Friendly environment. Gets the job done !! Recommend!! Latino friendly but have no problem with…read moreblacks around! 4 thumbs up

Clean facilities, well maintained machines and lots of places to sit and fold laundry. Each time I…read morehave been, a worker has been there either cleaning counters, cleaning the dryer filters or making sure everything was working

Chelsea is excellent, caring, tolerant, and forgiving She and the rest of the staff go above and…read morebeyond. The location is safe, clean and a happy place to visit with many stores, shops, & the Greenway nearby.

This must be by far the best laundromat in the area! I walked out of there and I forgot I was…read morewalking out of a laundromat lol. The place was spotless clean inside, Machines look good and updated. Friendly staff I was greeted by Leah she was excellent if there was an option to give 10 starts I would. Leah was easy to communicate, gave me a breakdown of the prices. Gave me an option to pick up y clothes same day or next. I choose Next day. Next day pick up was smooth, they did a grate job I saw Leah again had my clothes ready for me. Smooth transaction I will visit here again.

Cleanest laundry I've ever been to. But they are cashless. They are a little pricey too but they…read morehave everything a person needs to waah and dry. They also have vending machines and a small store nearby for snacks and drinks.

I was ISO a laundromat when our dryer broke down. I called in advance to see how long it would take…read morefor several full laundry baskets I had to be washed and folded. Maria, the owner, was super kind over the phone and in person. The first thing I noticed upon entry into the laundromat was how clean it was. Maria was able to complete my wash and fold in less than two full days. I highly recommended this business!

I rarely use the laundromat, however I had a few blankets that I wanted clean. What an amazing,…read moreclean and personable establishment. I met the owner Maria and she walked me through the entire process as it's been years. Thank you Maria. I highly recommend this establishment.

Not good business practice. My mom asked how much it would be to dry clean a formal dress - the man…read moretold her $17.88. She came back the next day and the women tried to charge her almost $30 instead. Said the man was incorrect telling her the price. When my mom tried to ask her why it was more she said the man was incorrect telling her and said she would charge her $22 instead... not right. The receipt / slip papers they give you should say the price when you drop an item off, so they can't change the prices. Seems like they change the price. My mom would not have went if she was told the more expensive price as it wasn't a rush

I called before I stopped by on Wednesday, 11-22-23. I needed a choir robe cleaned. Multiple dry…read morecleaners were open, but most would not have the robe ready until Tuesday. I needed it for an event on Saturday. The woman who answered the phone told me that if I dropped the robe off that day, it'd be ready on Friday. I picked up the robe Saturday morning, 11-25-23. It was pressed and the make-up spot was removed. I appreciate them coming through for me during the holidays. I would definitely return.

The positives are that this laundromat is in a convenient location in the mint Hill area near…read moreHarris Teeter. I have come here 4 times to wash larger loads like comforters and pillows. There is not a lot of seating and not enough of the wheeled baskets for all of the customers when there's a crowd. I always use the larger machines upfront which are now $5.50 per load. I did 4 loads today on heavy duty and noticed that they turned the hot water off and none of the machines washed in hot water. I'm assuming this was to cut utility costs but my laundry came out, looking terrible and dingy and my additives were dissolved like usual. The laundry wasn't smelling as fresh as normal. The workers claim not to understand English, so there was no explanation and I'll have to rewash at a later time. The dryers are expensive with (4)min per $.25. It takes 40 min avg to dry a full load. The change machine is nice and they sell dollar tree laundry products and have a bathroom. They don't have WiFi or credit card payments. Cash only.

Not much to this place. It's a coin laundry. I will take my comforter over there to wash it in one…read moreof the super sized washing machines. People who run the place are always friendly. They have a atm and can always break bills so you'll have change for the machines.

It's 9pm I went down the street to grab my daughter leaving my clothes in the dryer just to come…read moreback to the building closed ...this isn't right you're sign says 7am-10pm why are you closed at 9 and obviously if someone's belongings are in the washing machine they are coming back to get their shit