They called me this morning to confirm I still needed assistance with an alteration and sent a…read morefollow up message! Open communication has been GREAT and even provided a ballpark price quote! Very happy with them, and havent even brought my dress in yet! They called me this morning to confirm I still needed assistance with an alteration and sent a follow up message! Open communication has been GREAT and even provided a ballpark price quote! Very happy with them, and havent even brought my dress in yet! **CONTINUED** I am beyond impressed with this business. Long story short, my apartment complex lost my dress I ordered for my brothers wedding and I was scrambling to find a dress days before flying out to CA for my brothers wedding. I brought the dress in Friday afternoon, like 1:30/2PMish and had to bring the dress in significantly (ended up finding a dress last minute on FBMP a few sizes too big) and it was ready Tuesday evening after work! Its like it was originally made that size from the company! Beautiful work, flawless execution of this alteration. They had transparent communication around what they were gonna be doing and to say I am impressed is an UNDERSTATEMENT. I am shouting praise from the rooftops for this business and please dont keep hunting for dry cleaning/alterations.. THIS is your place!

I think this is my first Yelp review but I feel compelled to caution others before trusting Saber…read moreCleaners (C and M Custom Tailoring) with your time, money, and clothing. I dropped off 4 jackets on Friday, July 3rd for dry cleaning (with one small alteration for a hole in a jacket pocket). I was given a pickup date one week later, Friday July 10th. I arrived the following Tuesday, July 14th only to learn my items were not in the store despite the additional 4 days. After waiting for the gentleman behind the counter to place a few phone calls to locate my order, I was handed his cell phone and spoke with who I can only assume was the manager. I was told the jackets were still offsite due to one of the jackets being identified as "at risk" of being damaged, if dry cleaned. I found it inconsiderate that no one bothered to call me before making the trip to the store to learn for myself but honestly, not the end of the world. I was asked if I wanted them to dry clean it anyways and risk potential damage, or if I would instead wish for them to leave that jacket out and be given "store credit" for the dry clean purchase of that jacket. I responded clearly to please simply return the jackets - do not risk damage - and we will figure out the compensation (wasn't thrilled about having store credit pushed as the solution as I use dry cleaning services maybe once every 4-5 years and certainly would hesitate to be a return customer for this particular business given the experience so far). He agreed and told me the jackets would be available for pickup the next day. I received a call the next day, Wednesday, July 15th that my order had arrived and is ready for pickup. I returned to the store Monday, July 20th where the manager accepted my ticket, hung my jackets on the rack for me to take, and began what looked to be the steps of issuing a store credit. During that time, I instantly noticed the jacket "not dry cleaned" was in fact damaged due to significant bleeding red ink from the patches onto the white fabric. I immediately pointed this out to the manager, who quickly became defensive almost to the point of gaslighting me that I should have expected it. To be clear: I was asked directly if I wanted to assume the risk of damage and dry cleaning it after they identified the jacket as a risk. I told them clearly "no" and now I can't help but wonder if they had already damaged the item and had hoped I would have said "yes" to free them of responsibility. But I will never know for sure. I was told "We don't know it's going to do that until we do it." So is it then my mistake that I trusted their expertise to know EXACTLY that? In fact, that would seem to me to be the point of the hesitation expressed in the earlier phone call. His tone was stern, defensive, and at times aggressive or belittling. I feel confidently that he had no intention of discussing the damaged item with me had I not forced the conversation, and he would have been more than content for me to walk right out his door unknowingly. I do not own a business, but I've been a patron to many in 30+ years. I would not have returned either way but wouldn't have taken the time to write this review had any consideration to me as a customer been given. A recommendation? How about a phone call when you noticed the damage, "Hello sir. We've received your jackets back and I'm very sorry to inform you that one of the jackets was damaged in the process. While these things rarely happen, you trusted us with your valuables and we at Saber take that responsibility very seriously. Please come in so that we can look over the jacket together and come to an agreement on how we can make this right. Your business is important to us." Instead, I was met with rudeness and indifference. Saber provided a cash refund of $27 for the dry cleaning, and that's it. Sadly, the damaged item is vintage and not easily or cheaply replaceable. Two of the other three jackets appear fine, including the hole in the pocket. A third, however, wasn't cleaned to satisfaction (will share picture). I immediately took the damaged jacket next door to Jones Dry Cleaning to see if it was fixable but was unfortunately told no. There are many, many dry cleaners in the Charlotte area. I encourage any curious reader to strongly consider them over Saber.

As a business owner and family of 5, Leslie's Laundry services were exactly what we needed. Having…read morea 24hr return of our freshly washed, dried, and perfectly folded clothes, allowed us to not worry about having to find additional time within our already busy schedule to complete this task. Plus they picked up and delivered directly to/from our house. Meaning I didn't have to lug any clothes anywhere! I would recommend this service to families, business owners, daycare centers, and everyone in between. Excellent service and very competitive pricing. Thanks again!

Excellent customer service, quality and timeliness. I highly recommend their service.read more

This must be by far the best laundromat in the area! I walked out of there and I forgot I was…read morewalking out of a laundromat lol. The place was spotless clean inside, Machines look good and updated. Friendly staff I was greeted by Leah she was excellent if there was an option to give 10 starts I would. Leah was easy to communicate, gave me a breakdown of the prices. Gave me an option to pick up y clothes same day or next. I choose Next day. Next day pick up was smooth, they did a grate job I saw Leah again had my clothes ready for me. Smooth transaction I will visit here again.

Cleanest laundry I've ever been to. But they are cashless. They are a little pricey too but they…read morehave everything a person needs to waah and dry. They also have vending machines and a small store nearby for snacks and drinks.

Sadly this store is closed. I had used the Cotswold store for over 10 years and decided to try the…read more7th street storefront. Doors were closed, interior empty with some boxes and realty ""For Lease" sign out front. Very sad

First I just want to say they are VERY nice people and very fast. However, in my experience they do…read morenot return garments in expected condition. I received garments still covered in lint and pet hair, and quite wrinkled. I just feel that when you bring something home from a dry cleaner shouldn't have to still lint roll and iron it. Also, they did not get the stains out that they assured me they would. For the cost, I just don't feel I can give them my business. However, they are really sweet people and do turn things around d very fast. So if you aren't expecting perfect, they may be a good option for you.

I was ISO a laundromat when our dryer broke down. I called in advance to see how long it would take…read morefor several full laundry baskets I had to be washed and folded. Maria, the owner, was super kind over the phone and in person. The first thing I noticed upon entry into the laundromat was how clean it was. Maria was able to complete my wash and fold in less than two full days. I highly recommended this business!

I rarely use the laundromat, however I had a few blankets that I wanted clean. What an amazing,…read moreclean and personable establishment. I met the owner Maria and she walked me through the entire process as it's been years. Thank you Maria. I highly recommend this establishment.

My jumper was returned to me damaged- strap ripped off. This has never happened with any other…read morecleaning service (and I send this jumper to the cleaners often), but still, I understand that sometimes things happen. When I emailed them about it, though, they did not reply at all. I even sent a follow-up email, in case the first email was just missed. No reply. That to me is where the very poor customer service came into play. Not only did they damage my clothing, but they don't want to acknowledge it, take responsibility, or even respond to my email!! Why would I EVER use them again?

Quick and easy with drive thru pick up and drop off. Done in a day and pricing was typical. Did a…read moregreat job on my husband's suit.

Every time I come to laundromat ms.Teresa is busy cleaning the store I have never seen her sitting…read moredown and I am at store alot because of my business. It's hard to find good help you guys did great when yall found her.she keep the store very clean. Thanks for a clean laundromat.

Visited this laundromat midday on a Sunday and my experience was great to say the least. First time…read moreat this location and I will certainly be back as service is needed. - Cleanliness of facility was 8.5/10 as it was quite busy but the attendant was seen maintaining the facility consistently throughout my time here as people were in and out. - Customer Service was a 10/10 as the attendant Danny was very knowledgeable with LaundroLab's products and procedures and he was very helpful with the payment process. - Amenities were also a 10/10 as majority of the machines were available and operating normally. They even had a incentive going on were detergent and fabric softener were already included in the machines until sometime next week; which I found to be very helpful as those are some of the important things needed to clean your clothes. This location offers 5 different sized washing machines that vary by weight of clothing (goes up to 85 lbs) to accommodate your loads. They have an app with the list of machines and you are able to add funds and receive notifications of when your clothes cycles are complete. It also allows for you to control some of the functions of the machine right from it as well. You can use your card and cash/coins to add funds. Some machines are still traditional if you are one that likes to still use coins. They have multiple sitting areas, tables and chairs, as well as a small playing/educational areas for small children. There are multiple tv's stationed around the facility as well. Also in the facility near the front counter, they have 3 separate vending machines that are filled with snacks, drinks, and laundry cleaning products. Lastly, which I think is most important; they have a promotion going on (not sure how long it lasts) where you add $20 and get $20 which was great because I had more than enough to come back and use next time. Overall this place is 10/10, very welcoming of all (as majority of the patrons were of Latino/Hispanic descent). I would definitely recommend visiting this location as it is one of many nicer updated/modernized Laundromats I have visited in the city!

My first time here in years. I was clueless on what to do. The attendant(new owner) I can't…read morerecall her name was very pleasant, friendly, and was me a walk through. I even left a load of laundry, 7 days later she assisted to get my things. I recommend this place if you need to do your laundry.

Friendly environment. Gets the job done !! Recommend!! Latino friendly but have no problem with…read moreblacks around! 4 thumbs up

I used to live in Durham and I was not impressed with this laundromat compared to what I was used…read moreto. I only go to the laundromat to wash blankets and comforters. North Tryon Laundromat is very old but clean.

This was such a clean laundry mat. The staff was so friendly and greeted me upon entry. I had a…read morebroken dryer so I looked at reviews for laundromats in my area and this had the best reviews. I highly recommend you try this place for your laundry mat needs. I love how they also take cards so convenient.