Love it here. Had everything I needed. Had a good selection of shoes. Employees and super nice. The…read moreprices are good. Clean bathrooms. Everything you would want at Academy. GO THUNDERRR

Being on active duty and being refused service for a purchase based on my status in the military…read morehas never happened until the general manager Bill found out that I was in Oklahoma resident and lived in Virginia. Only shop at this location if you want to be denied service based on your affiliation with the United States military. When I asked for the number of the district manager The manager said he did not have one. This is the worst customer service I have experienced in any store. Avoid this location at all costs.

I placed 2 pretty large orders (on Nov. 14th and 16th). On Nov. 22nd, I reached out to get an…read moreupdate but did not get a response. I tried calling, emailing, and the chat on their website. I tried again on Nov. 23rd. Again, no one answered the phone or responded to email, but I did get a reply via chat after a while, saying that they were waiting on a shirt to come in and they would ship everything on the 25th. None of the items stated they were out of stock or a pre-order, but as long as they were shipping soon, I was fine with that. Another week went by, and I still hadn't received my order. I am literally 15-20 minutes from their store, so shipping should only take a day or two at most. I paid for shipping for the convenience, thinking that they could ship much faster than I could get by there. I reached back out multiple times between Nov. 30th and Dec. 2nd to get another update or tracking (via chat, email, phone, and FB messenger). It shows they've read my messages, but they have not responded at all. Poor customer service and communication, and as of right now I am out hundreds with nothing to show for it. Very disappointed. Their store used to be one of my favorites on Campus Corner, but I definitely won't be placing another online order with them again. These items are gifts and I would still like to receive them asap, so please provide an update!

I received my package in the mail. Along with the refund (which I did not expect at all), they also…read moresent my shirt that I ordered, a freebie shirt and two button pins. They went above and beyond to rectify the situation and honestly I will probably order from there in the future. They turned bad experience completely around.

Can't say enough! Zach helped me & was fantastic. He spent about 20-30 answering all my questions &…read moreworking with me to find the right shoe. He was super knowledgeable - and conveyed that information in a way that was approachable and kind. The store itself had a nice selection of shoes, clothes, & gadgets! Would absolutely recommend.

I have had the opportunity to get to know some of the staff at the Edmond location when it was…read morearound and now some at the OKC location. Everyone is always super helpful, knows their stuff, and truly cares about you and whatever your need is. I trust them and will always buy my shoes from an OK Runner store.

First time to shop at this store. Had a great experience! I believe my salesperson's name was…read moreIsabella, and she was awesome. So very helpful. She really cared about finding me the best shoes for everyday and for running. Just a great experience!

BJ, the manager, is not a good representative for Metroshoe Warehouse! He is INEPT AT HIS JOB!…read more An associate was unable to make the computer work. BJ came over and degraded the young woman until it was obvious she wanted to cry. I tried to encourage her. He admonished me for encouraging her. He said how sorry he was for her inability to perform the task. Then, HE WAS UNABLE TO PERFORM THE SIMPLE TASK -- a return. I shopped to replace the item I returned. I listened to BJ. He speaks to his associates TERRIBLY AND MAKES CUSTOMERS FEEL AWKWARD AND UNCOMFORTABLE!!! I have been back to the store several times since this incident. This manager is OUT-OF-CONTROL! One of the times, a customer literally TOLD THIS MANAGER TO SHUT UP! because he was hounding her about an item to purchase. He then became completely rude and aggressive with not only that customer but others and even worse with his associates. That MetroShoe Warehouse keeps this buffoon is astonishing! I cannot imagine how they keep sales associates from leaving. I will not return.

Went on 4/4/26 and the shift from 4pm on was so friendly. Multiple employees, we were greeted and…read morehelped with a smile. The store was well stocked and clean. The chairs we got were the best price we could find too.

Disappointed that there is no USA soccer merch. Also, do not carry any USA 250 gear. SMH!read more

One of, if not the best place, to get OU gear while visiting campus. Balfour has been open for a…read morelong time now, and it is clear why. The store is packed with OU goods from apparel to mugs, sports equipment, etc. Basically if it says OU on it Balfour will sell it. They also do a lot of business for the Greek system at OU. The store is in campus corner, so if you go during busy times parking is always an issue, which is no different than any other campus corner place. It is also full, and on big weekends (football games, graduation, etc) it feels crowded. I have never encountered an unfriendly employee at Balfour. There clearly is a reason it has been around this long. Highly recommended for locals or visitors to OU.

To say Balfour saved me is an understatement. The day of Baylor - OU football game was the worst…read moreday of my life. In a drunken haze, I stumbled into Balfour shedding tears I felt would never dry. Not only was it a dark day for Norman, but it was my darkest hour. Upon entrance to the holy grail of OU paraphernalia, my conscious uplifted nearly to heaven. I was transcended. I found a sweatshirt I want to be buried in. I found a key chain I want to pass on to my children. It was the most existential experience I have had in my life. Go here. Shop here. Spend your life's savings here. Then go to O'Conns. Thank you.

very helpful finding what I was looking for!! will be going…read moreback because selection was great too

Walked in 30 minutes before closing and was greeted warmly by three staff members. The store itself…read morehas a lot! Way more than what I expected tbh. Surprisingly some of their gear is super cute and not just sporty looking! (Mind you this is my first time ever being here). I'm currently looking for an OSUOKC sweatshirt for a photoshoot and was given plenty of options. Unfortunately, this location was actually out of stock on the sweater I laid my eyes on! Julian looked like he was training tonight and offered to help me find another location that did have it in stock! He was very sweet and helpful. Found one in stock at the Edmond location! Shoutout Julian.

We checked the website. Hours of operation for Sunday were 1:00 pm - 6:00 pm. We drove from North…read moreEdmond only to find a white sheet of paper with a hand written note stating they were closed for the day. The website also stated that they paid cash for used Golf equipment and it was specific for what brands. I returned again from North Edmond on Monday only to be told that they did not buy used golf equipment they only did trade. This place needs to fix its web page and the owner needs to learn some manners. He was very condescending and arrogant. Not professional at all.