Dr. Diana Chao is no longer a practicing opthamalogist at this facility. Not sure where she is or…read moreif she is taking time off, but she was a great doctor. Really cared and understood her patients and also did her best to inform the staff of making sure to provide the best patient user journey. Clean, organized, and is consistent with her appointments. The only thing is that the wait times were deathly because she grew immensely in her role and practice. Highly versed and bilingual allowed her to connect with many different patients of hers. I called today 5/8/25 to confirm and Optic Eye Care has taken over and there is a team of new doctors taking over now. Need to find out where she is. If anyone knows of where she is practicing that would be extremely helpful.

Writing on behalf of my dad as he was the patient, but I took my dad here for a comprehensive eye…read moreexam (where they scanned his retina and dilated his eye) and can honestly say that it was a good experience. Parking wasn't difficult and the facility seemed modern and clean. The staff was friendly and a big plus was them being able to offer a Chinese speaking doctor to my Dad, which makes my life easier. I'm decent in conversational Chinese, but when it comes to talking medical stuff, I'm a deer in headlights. Overall, I would recommend this place.

Fresh Look, Same Great Care My family and I have been…read morecoming here since it was Espinosa Vision Center, and even with the new ownership, the service is just as warm and welcoming. The moment you walk in, you feel comfortable--the staff is super friendly and personable. I came in without an appointment and they took me in without hesitation. Plus, the place has a whole new look! The interior is updated, clean, and bright--it feels modern and inviting. Definitely a great experience.

First visit to east la vision center the inside is very clean and the staff very friendly had my…read moreglasses repaired very efficient staff I would refer all my family and friends to choose this vision center and I will surely visit this center in the future

The whole family just had our annual checkup…read more Excellent service overall from the office staff to the exam room. See you next year. Very detailed and take their time to explain the process.

All OK, when your treatment is done, you can thank Linda Vision, because your eyes health care is…read morein good hands every time you visit: LINDA VISION

They taken good care of my eyes so far no complaints. Sometimes it takes a while for someone to…read morecall you when wanting to schedule an appointment or need your eye deos they prescribed. Like right now I been trying to get my eye drops no one answers

By far one of the worse customer service establishments I've ever came across! The women in the…read morefront has an awful attitude like she doesn't want to be there. I've been trying to make an emergency appointment for the past 2 years, referrals have been sent like crazy and these people do not bother to call or anything. I've personally call their phone and no one ever answers I lost count on how many times I left a message and yet to get any kind of feedback. My retina specialist said this dr is the best cataract surgeon who can help with my left eye but I can never get through so I might have to go elsewhere! To get ahold of this man you have to go in person they NEVER answer the phone

Great doc. He is currently monitoring my sons eyes right now and wants to make sure that the…read morecondition he might have does not affect him or hopefully just doesn't have it

I like the doctor's honesty, patience and gets to the point nor pushes your patients to do…read moresomething if the patient refuses.

This Optometry office is so friendly. Rosa and Judith are so nice and make you feel at home. Love…read morethere energy. Happy my husband found this place.

I have been coming to Montebello optometry for yearssss now and each visit has been nothing short…read moreof an amazing experience. They communicate with you very well. If they are able to see you sooner than your appointment they will gladly take you in. (Depending on how busy they are of course) but regardless of that they make sure they check in with you and make you feel comfortable. I came in today and Judith was very professional and welcoming! Definitely recommend if you need to get your eyes checked.

From the start amazing service from the front desk to Dr. Dennis Lin! Very attentive and kind…read moreexplaining every step and test that is being conducted. Even when I came on a day that was closed (my error lol) Dr Lin happened to be there on a day off and was kind to open for me and provide me my glasses and even conducted an ekg of my eyes. Also, wanted to mention and give big KUDDOS to Karen the manager for showing kindness and patience towards my mother and I when we when our glasses were not fitting that great. She got them to feel and look better!!! Amazing yeam!

For what feels like forever and now he is seeing my toddler daughter. Today was their first…read moreappointment with each other and she did great and he was so gentle, kind, and warm with her. Highly recommend him!

Fairly stress free treatment…read more My optometrist referred me to see Dr Jiang due to a horseshoe tear on my retina. After examination, Dr Jiang confirmed the presence of the tear and recommended laser treatment to prevent potential detachment in the future. He informed me treatment can be done right away and asked me to sign the consent form. A couple numbing drops later and he began to laser the torn spot. After about 5 minutes, the treatment was done and it was practically painless. The only sensation I felt was slight pressure on the eyeball from time to time. Overall, this was a lot less stressful than I imagined. Highly recommend Dr Jiang!

My expectations were high for the reviews but.. the waiting to see the doctor is ridiculous, and…read morethe staff needs to learn customer service skills. I don't recommend this place!

What an amazing ophthalmologist. Dr. Lai, has been taking care of me for the past three years, and…read moreI'm very very happy with his staff. Dr. Lai has the most advanced tools and equipment in his office with the highest technology. It's not just a cosmetic job here. It's the knowledge and experience throughout many many years with the highest education from this doctor. He has multiple achievements and awards. He will tell you straight in your face, which will be the truth with his experience. It's always best to hear. Good news and bad news. that's why I chose to be a patient of the (Rosemead) Eye Center. Thank you for being there when I need the top notch ophthalmologist...

Disappointing First Experience With Rosemead Eye Center…read more This was my first time calling Rosemead Eye Center because I was interested in becoming a new patient. I had heard good things about Dr. Lai through online searches, so I was hoping to confirm what insurance they accept and how to use my medical insurance for an eye exam. Unfortunately, the experience fell short right from the start. The person who answered the phone, Sam, was impatient, unfriendly, and noticeably rude when I asked basic questions. Instead of helping guide me through the process, as any medical office should, especially for new patients--she sounded irritated and dismissive. It honestly doesn't matter how good a doctor may be if the first point of contact treats people this way. A front desk representative sets the tone for the entire practice, and this interaction was a complete disservice to Dr. Lai and to potential patients like myself. I ended the call feeling unwelcome and unsure if I should even schedule an appointment. Customer service matters, especially in healthcare. Sadly, this was not a good first impression.

I've been coming here since 2016 for my regular checkups and contact lenses. Dr. William is…read moreawesome. He and his team always take care of you and make the whole process easy. He does a very thorough exam every time and makes sure everything looks good with your eyes. I also appreciate that he's helped me out with extra contact packs when I've been running low. They take most insurance. I've been using VSP here with no issues. Pricing on contacts is also pretty comparable to other places, which is another reason I keep coming back. Overall a solid and reliable spot. Definitely recommend.

The front desk staff member had a very unfriendly attitude. While I was trying to choose a frame, I…read moreasked if we could get a recommendation from another staff member. She told us that we would need to make an appointment with him, even though he appeared to be available and she didn't make any effort to check. Additionally, while we were still looking at the frames, she took them from the tray and put them away right in front of us. This felt very rude and unprofessional.