I'm surprised to see that this ophthalmology office had received some low reviews although most of…read morethem seemed to be due to the long wait. Initially reading through some of them actually made me rethink if I was at the right place. However I've been taking my dad here for years to treat his glaucoma and cataracts, and he has undergone several surgeries performed by Dr. Huang. His vision has improved tremendously compared to where he was years ago. All of the staff members in the office are friendly and patient, even when dealing with difficult situations. The lady at the front desk is very kind and always calls us ahead of time to remind us of our appointments. She seems to know most of the patients well, and we always feel welcomed when checking in. If you have elderly parents at home, you've likely experienced their stubbornness and impatience when it comes to their health; I am certainly no exception. When my dad was first diagnosed with glaucoma years ago, he was instructed to use eye drops daily. Because he couldn't "feel" the symptoms yet, he didn't think his life was being affected and unfortunately didn't follow the instructions. This is what is so scary about glaucoma - it can cause damage without you realizing it. Then when COVID hit, my dad decided to stop visiting the office entirely. As a result, a few years later, very little of his vision remained and his cataracts had worsened significantly. Seeing the progress he has made now under Dr. Huang's care is truly impressive. I highly recommend this office for their expertise and their patience with elderly patients.

The office staff is very rude and impatient. The woman on the phone just straight mat shot me off…read morewhen I called to make an appointment - sorry, nothing available - and not even make an effort to find a time slot further out for me. I've also check all the other reviews from 1, 3 or even 7 years ago people have already complained about the rudeness of this dr's office, and apparently nothing has improved and nothing has changed. I do not recommend going to this office at all.

Sadly, I had a bad experience with Dr. Jeffrey Huang. Be warned. He encouraged me to get the much…read moremore expensive multifocal lenses: "You'll never need to buy glasses again". Then when complications (including a trip to the ER) set in and months without much progress, he blamed me, refused to listen, and said over and over "give it more time." He kept defending himself until finally when I told him I still couldn't see clearly, he said simply, "Yes you can." He failed to take responsibility. When I asked for a refund, he just laughed and said he'd think about it. But he's never tried to contact me. J & J who makes the multifocals said the only way I can get a refund is if the original surgeon removes the lenses. Bottom line: Dr. Huang seems to care more about money than the well-being of his patients. He's a good surgeon--the lenses were put in correctly--but a second doctor I went to said he "undersells" the multifocals. Now my vision is worse than before (one good thing--I no longer have cataracts) but I had to buy new reading and distance glasses. I'm out $6,000 plus another $1,300 for new glasses. Plus the time and trouble, pain and annoyance. And Dr. Huang has disappeared.

2025 update: I've been coming to Diamond Vision Institute for many many years now. Very…read morepatient-focused practice. Dr. Huang doesn't rush his patients and takes the time for thorough testing and helpful explanations for next steps. I highly recommend Diamond Vision Institute. You only have one set of eyes -- make sure you're getting the best care.

I had cataract surgery done by Dr. Choy. His staff were friendly, professional, and efficient. They…read moregave me service with a smile. Dr Choy made me feel comfortable, explained the procedure thoroughly, and told me what to expect. The surgery went smoothly. My eyes now have an almost 20/20 vision. If you are nervous about the surgery, don't. He's beyond competent

My mother highly recommends this doctor for cataract surgery. Dr. Choy is busy and wait times can…read morebe long but the quality of service and the time he spends with you answering all your questions is all worth it. She completed her surgery on one eye and since it was so successful, she's decided to do the other eye. From pre to post surgery appointments and follow ups, Dr. Choy and staff have just been top notch. Highly recommend!

Dr Jeng is a very caring doctor. We came to her after my mother lost vision in her right eye due to…read moreglaucoma. Dr Jeng went thru an extensive protocol of eye drops and laser treatment to save the other eye, which was tons more that the previous doctor did. I personally believe if Dr Jeng was my mother's ophthalmologist from the start she would not have loss her vision. Dr Jeng is a great ophthalmologist.

COVID-19: Social distancing is enforced at this establishment. All of the staff wears a mask. All…read morepatients are expected to wear a mask too. Most of the staff also wears gloves. There are some hand sanitizers available for patients to use. This place is open with limited capacity. They are also sanitizing in between customers. They see patients by appointment only. So make sure to make an appointment before heading on in. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. They also do not allow pets in their establishment unless it's a service animal. Parking: The parking lot for this establishment is decent. You have to pay for parking though which is a pain. I just park on the street and walk over. I don't want to pay for parking. Establishment & Staff: The office itself is very clean, neat, and tidy. The staff here are very professional and kind. They accept both cash and credit cards. There is no credit card minimum.

What an amazing ophthalmologist. Dr. Lai, has been taking care of me for the past three years, and…read moreI'm very very happy with his staff. Dr. Lai has the most advanced tools and equipment in his office with the highest technology. It's not just a cosmetic job here. It's the knowledge and experience throughout many many years with the highest education from this doctor. He has multiple achievements and awards. He will tell you straight in your face, which will be the truth with his experience. It's always best to hear. Good news and bad news. that's why I chose to be a patient of the (Rosemead) Eye Center. Thank you for being there when I need the top notch ophthalmologist...

Disappointing First Experience With Rosemead Eye Center…read more This was my first time calling Rosemead Eye Center because I was interested in becoming a new patient. I had heard good things about Dr. Lai through online searches, so I was hoping to confirm what insurance they accept and how to use my medical insurance for an eye exam. Unfortunately, the experience fell short right from the start. The person who answered the phone, Sam, was impatient, unfriendly, and noticeably rude when I asked basic questions. Instead of helping guide me through the process, as any medical office should, especially for new patients--she sounded irritated and dismissive. It honestly doesn't matter how good a doctor may be if the first point of contact treats people this way. A front desk representative sets the tone for the entire practice, and this interaction was a complete disservice to Dr. Lai and to potential patients like myself. I ended the call feeling unwelcome and unsure if I should even schedule an appointment. Customer service matters, especially in healthcare. Sadly, this was not a good first impression.

As an updated review - Dr. Chung very nice and patient with my mom. We saw him during my mom's…read moreappointment. I thought she will be seeing Dr. Linda Vu, but so far everyone seems great! He answered all of our questions and concerns. Sarah, who we had a consultation with to purchase glasses with, is honest and not pushy. Selection of frames is small compared to other places though. Parking lot is available and it is free. However it gets full quickly at times. There is parking available on the street too.

I worked for an Ophthalmologist for 52 yrs. Retired 2 yrs now. I was Lost because I needed…read moreCataract surgery. Since I was coming from one of the best yet He was retired I did not know what to do. I heard of Dr. Vu . Now I have found someone like my previous Boss, my friend n retired Dr. I now refer everyone there. Trust me, here is a DR n staff that are very caring n know what they are doing.. My vision is perfect after having both eye done for Cataracts.

He is a very bad temper and intolerable Doctor . He always yell at his employees in front of…read morepatients for no reason. We just felt no dignity in working in his office and mental torture almost every single day. I can't imagine how could such a person be a doctor! Whenever he has a young beautiful lady as his patient, he will spend more than half a hour in the patient room and keep all the other older patients who have arrived on time with their appointments in the waiting room, patients start to complain and this doctor never cares about that. He is a kind of doctor who will stare at any young beautiful lady's body from head till toe and look at girl's down there without even moving his dirty eyes. How dirty and disgusting he is as a doctor! Any girls who want to have their eyes checked by this doctor should be careful.

I would give 0 stars if I could. I absolutely would NOT recommend Dr Joseph Fan. I never write…read morereviews but feel the need to share my experience so that no one else will have to go through such a terrible ordeal as I had. I went to see him after experiencing foggy vision in one eye. It turned out I had bleeding inside my eye. Instead of trying to fix the problem immediately or recommending another specialist who could help he suggested we wait on the issue. After some time he finally decided to perform surgery. It failed and then he performed additional surgeries. He billed insurance for numerous surgeries but did nothing to help me. Four surgeries later I am left permanently blind in one eye. I would avoid this doctor.

COVID-19: Social distancing is not enforced at this establishment. Some of the staff wears a mask…read more All patients are not expected to wear a mask. It's optional now. Some of the staff also wears gloves. They definitely do when examining their patients. There are some hand sanitizers available for patients to use. This place is open and available with no limited capacity. They are not sanitizing in between patients. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. While I was here in this establishment today with my dad, I asked if they had any special offers and they weren't offering any at the moment. They also do not allow pets in their establishment UNLESS it's a service animal. Parking: The parking lot for this establishment is decent. It isn't too big nor too small. Parking spots are okay as well. Establishment: I had to bring my dad here today for his follow up appointment. He has been coming to see Dr. Chao for some time, and he really likes this place. My dad said that the doctor was really patient and thorough with explaining all that goes on during a cataract surgery. He said that the doctor also took some time going over other options if he refused to undergo the cataract surgery. Due to the doctor's experience and expertise, my dad decided to go through with the surgery at Concourse Diagnostic and Surgery Center. My dad's surgery went smoothly, and his follow up appointment also went well. Overall, this was an excellent outcome. I would highly recommend Dr. Chao for anyone who is interested in getting cataract surgery. The establishment itself is very clean, neat, tidy, and organized. Staff: The staff here are very friendly, welcoming, and knowledgeable. They accept both cash and credit cards. There is no credit card minimum.

Dr. Chao office is very nice and tidy. It's located in the allied physician building with a lab and…read moreurgent care. They are located in suite B inside. Excellent location as they are near the gold line and have plenty of parking in the back. The security guard at the front was nice and helpful letting us know what time the office is opened and that we could wait in the lobby until they opened. The staff is very nice and helpful to their patients. Very easy to talk to them. The plus was they were able to speak Chinese (Mandarin)to my dad. The technician was efficient and checked his vision, eye pressure (with a tono pen), checking pupils, extra ocular motility (EOM) and getting a complete chief complaint and asked if reading was an issue (which is was not). The one thing I would have checked is confrontational fields, but other than that she did an excellent job. She then proceeded to dilate his pupils and explained to him about the process and the expect his near vision to be blurry due to dilation and to wear sun glasses when outside (due to increased incoming light from pupils being dilated). She performed imaging to check the macula and retina and optic nerve. We then saw Dr. Chao who is a fantastic physician performed a thorough exam and explained to my father about cataract surgery in Chinese, explained what she saw and how bad his cataracts were and asked him specific questions about his vision and discussed the different lens options available and which my father would like to receive. (Standard lens usually set for distance and would require glasses for reading or one can opt for a multifocal lens where you don't need to wear glasses but this type of lens is not covered by insurance and would be out of pocket). Dr. Chao is an ophthalmologist who specializes in Glaucoma (treats patients with high eye pressure which can lead to blindness if left untreated) and is also a cataract surgeon and comprehensive ophthalmologist (sees patients for any eye issues and can refer out to specialists as needed). Then we scheduled a surgery date and will need to see his primary care physician (PCP) for clearance will need to return for a follow up appointment to get his biometry measurements for the lens prior to surgery. My dad was happy with his first visit and looks forward to his follow up visit.