I stayed in the king suite which was a very clean, spacious and comfortable room. I loved that they…read morehad refillable shampoo/conditioner/bodywash instead of the little single use bottles. The shower was the highlight of the room. spacious, large head with high pressure and a modern design with glass and white tile. I payed the $5 for the upgraded internet and it was well worth it for the lightning-fast speeds. I tried out the pool and waded waist deep, but it was small, cold and nothing special. I really wished they had a hot tub. It was nice to have the little shop downstairs to get water during the evening. They also have a nice selection of snacks and microwavable if you don't want to go anywhere. The only problem was the people above us. Kids running back and forth and slamming into the walls throughout the day and night, making it hard to get a good nights sleep. I really wish they would put large families of kids on the lower floors and put singles and adult couples higher up, so they don't have to be tortured by noise. for $185 a night it was pretty nice.

The service from staff here is excellent. Hotel is brand new…read moreand it shows. Rooms are very clean and the TV is HUGE! Very comfortable beds and large bathroom. HVAC unit is quiet and does the job. The only drawback here is the breakfast: food is pretty bad and coffee is just plain awful. Overall a great place to stay and if back in the area, would definitely come back here!

I stayed here during the end of December and early January to attend my mother's funeral. Tim and…read morehis mother were warm and gracious hosts and when I came down with a cold brought me herbal teas and offered to pick up supplies and cold medication at the store- way above & beyond hospitality services I could have found elsewhere! My room was warmly decorated in Lodge style furnishings and clean, plush bedding. There was even a cute Moose rug next to my bed! My room was very clean and cleaning staff were friendly and helpful and brought me towels, kleenex, and extra coffee supplies with a smile. The place is very peaceful and I so enjoyed the tranquil pond views and watching and feeding the ducks and geese. I will recommend this place to everyone I know who travels to this area of Michigan. The LA Cafe restaurant is right next door with great food, baked goods and expresso coffee drinks. Convenient! I saw the previous bad reviews from a few individuals and can only imagine that they are not happy in many areas of their life. This place, the owners, Tim and his Mom, and their excellent staff are peaceful loving service oriented gems in the world of hospitality! All American Good old fashioned service at it's best! I salute you for the wonderful place you have created.

If I could give it negative stars I would. Was awakened at 1:45 am to ambulance, fire trucks and…read morepolice because the front desk person overdosed and needed narcan! Stay away!!!!! Horrific experience! No! No!No! I would rather sleep in my car!!!!

My husband and I are new to the area and decided that joining the moose club would be a nice way to…read moremeet others and making a few new friends would be great!! Nice people and friendly staff !!

Join the Moose! It's a great place! Taco Wednesday is excellent! Fish fry and a special on Friday!read more

I am traveling for work, and my king room was very nice. My room and the common area were clean…read more The breakfast had decent variety but some of the hot items like eggs and potatoes were cold. This hotel could use some updating as it is looking dated and a little shabby.

I would NOT stay here again. This hotel smells terrible. I had to buy air fresheners because the…read moresmell gave me a headache. You can tell by the damage on the door frame that someone has broken into the room I stayed in. The fitness center is pathetic. The elliptical doesn't work and only one of the two treadmills operates. The hand weights are completely rusted. The parking lot was trashy and the exterior lights were flashing in and out. The only good thing I have to say is the lady working the front desk was very nice.

Unfortunately we found multiple bed bugs in our room and when we brought it to the manager's…read moreattention she was quick to dismiss it. The reason we found the bugs was because when we first walked into the room both queen size beds were sloped to one side. Upon further examination we discovered that the box springs on both beds were flipped upside down. Now wondering if it's because they were looking for the bed bugs? Absolutely would not recommend staying here.

Had a wedding venue. Hotel said we can stay there for a discounted price. On the day of the event I…read moregot a few rooms and they said, I couldn't get it for a discounted price. Because it needed to be ordered a month prior. Which is total bull crap, because we got our room a week Prior to the event, we had a lot of people from out of town. Got rooms, but unfortunately, they did not get the discounted price

We Stayed here because it's by the mall and the indoor pool. Turns out they have the greatest staff…read moretoo. Didn't catch the housekeeper's name that was helpful but she was gem. The guy at the counter was David he to was very helpful. He was able to get my mom and I some hot coco and good suggestions on the snacks. Thanks again for the great service.

This hotel is the perfect place for an extended stay. The workspace is smartly laid out with plenty…read moreof storage. The free high speed wifi is the quickest I have ever experienced! Free continental breakfast served every day. They have a pool and their fitness room and guest laundry is available 24 hours a day. The kitchen, while small, is very new with upgraded features. The closets are crazy huge! They have a front hall closet in the kitchen which can double as a pantry if staying awhile. The shower heads are mounted really high-a bonus for tall people but difficult to adjust if you are 5'2"! I can reach on my toes... Plenty of outlets by the beds with USB charging points-one on each side of the bed. Lots of closet space in the bedroom as well. The staff is very friendly and go out of their way to be helpful. The entire place has a very good feeling about it. Very comfortable and pleasant. Very quiet, which was surprising due to the location. I had no traffic noise at all.

I stayed at this fairly new hotel. The stay was very accommodating and pleasant…read more The pool and area was clean and relaxing. I enjoyed the heated whirlpool. However, there were signs posted that anyone under 18 yrs of age was to be accompanied by an adult. There were 4 male children ungoverned and pretty much not watched as the adults were on the outside patio while the young kids were jumping and playing very ruff in the pool prohibiting at times the 3 year that was with me a pleasant experience. This hotel has many amenities, quiet, and nice overall. Its not far from stores and chain restaurants in the area. Overall a very nice experience and stay.

If I can give a zero, I would...dirty, old torn furnitures, dirty bath towel hanging in the…read morebathroom, elevators don't work but one and it's in the end of the entire building with a back door that does not lock...very disappointing!!! I have never had this experience from a Marriott chain hotel until this one. Very disappointing.

Very nice! Easy parking, welcomed as soon as we entered- old school charm to this place!…read more Whitefish dip for an appetizer and a nice bottle of wine- and priced pretty well. 4 of us for dinner- soup and salads were very good, I enjoyed the seafood bisque. We had a variety of entrees, all done wonderfully and good sized portions. Dessert was cheesecake and a brownie with ice cream, neither was anything special. Service was just ok, she seemed rushed even though it wasn't crowded. Worth a second trip, the menu is extensive.

My first time here and it was quite good!…read more We ordered calamari and it was calamari strips and not calamari rings. It didn't matter to me as I like all calamari but I do wish I knew it was served with green peppers - I get acid reflex from green peppers and the calamari just sitting on them is enough to start acid production. Thankfully I snagged the calamari on the top of the mound and hubby ate the calamari touching the peppers. The dipping sauce was kind of odd and I was not a fan. Hubby got French onion soup and enjoyed and I really liked the salad (forgot the name of it - it had dried cherries and pine nuts among other things). The bread was bread. Hubby could not stop eating it, I picked at a piece...but that is our bread relationship. Hubby got cedar plank fish for dinner and it was seasoned well. Delicious! I opted to just get another appetizer for my dinner - the ahi tuna with seaweed salad. Overall, everything was good and I would come back!

This review is on the hotel ONLY - not the water park. I hadn't stayed here since I was a kid (I'm…read more40!) and I don't think much has changed and that is part of the charm. While everything looks quite dated - it was all VERY clean. I was honestly surprised at how clean our room, especially the bathroom, was. Our room had a mini fridge and microwave - not always standard. Beds were comfy and big fluffy pillows. The vanity is outside the door from the toilet/shower which is nice, but counter is SUPER short - I had to kneel to do my skincare. Carpet seemed clean, as did all the other items in the room. Plenty of towels, too. Honestly, I can't say anything negative. While it is old, it appears well taken care of. I did not interact with any staff, so can't say anything there. Overall, we'd be back!

UPDATE: 6/26 - My child developed DOUBLE pink-eye after visiting this water park!!!…read more To the manager that replied: Yes, I spoke to two different ladies. the first young lady was the one giggling and laughing and asking about beer orders. The second time I called, I ASKED to speak to a manager and was switched over, so of course she didn't hear the laughter or giggling I heard. The trip started off fairly well, until around dinner time! We waited over an hour and 15 minutes for dinner after the automated system said 20-40 minutes. When I did call, I was met with laughter on the other line and was told, "we're understaffed - but are you the room that ordered all the beer?" "Nope. Definitely not. We have kids in tow and we do not drink. Me and my family are STILL waiting for food..." To which she laughed again, said they were understaffed and claimed the young lady hauling food was on the floor and would be "right there". 15 minutes later, I called again and they removed the food from our bill - which I appreciated, but also hated having to ask for - AGAIN. Also, asking me about an 'order' because the staff was already taking too long seemed borderline inappropriate. That being said, my kiddos are both 7, one chose this waterpark as her birthday venue, and everyone had a fun time. (It's a tad frustrating that check-in is so late and in order to get INTO the water park, with the most slides that is, you had to pay extra. So, anyone who pays for just the park gets in earlier technically. Which again, is a tad annoying. You pay more to stay and then pay even more to play. The lazy river, the family raft ride and the outside hot tub were their favorites to play around in a there are a few inside we didn't even check out. The breakfast/dinner/game time coupons and cards were all pretty nifty and we used every single one of them. It is a bit misleading that the place to enjoy dinner is the 'Bavarian Inn Restaurant' and is not attached to the hotel in any way and says it closes at 8:00. We booked it there to arrive in time for a dinner only to see them seating people at 8:55. All of our issues revolved around meals/food, and younger staff members just joking around when you try to ask questions, but overall - my kiddos had a great time and that was the goal.

Upon arriving, no issues getting a room. We were on the first floor. Room was clean, no issues with…read moreanything in the room. Breakfast was typical hot and cold breakfast. Eggs, sausage, waffle station, etc. Stayed one night as we were passing through this cute town of Fenton.

This place is nasty. It smells of mold from the lobby all the way into your room. Even the bath…read moretowels have a certain odor about them. Parking lot is very dark at night. Room was decently clean. Would never stay here again.