Not only delicious ice cream, but a really cool experience watching them make each of our orders!…read more The owner told my son "if you see it on the board I can make it" so his request was a watermelon ice cream with sprinkles and he was in heaven! I got the tiger stripes buzzed with caramel whiskey and it was so good!! The staff was so friendly and helpful with guiding us on what to order. We will definitely be back again to try other flavors and mixtures!

All the flavors ordered of ice cream were good ,ingredients were fresh and tasty, the process is…read moregood However,the "owner" seemed to stop before filling mine all the way up, which i'm not tripping on.But everybody should look the same.If you're gonna serve a product it should be uniform. To everyone you serve. Ice cream 5/5 stars Lady with the glasses DONT LISTEN..we had 8 orders either she served it wrong ,or forgot to put it in as she seemed to be rushing to get you outta her line. When she did take the order she didnt put in we went back to last on the cue. And even though she missed our order, she forgot, we were served after ten other people came in, doent make sense except to her apparently It's not that she messed up,its that she didn't make it right. when people listen to what your instructions are im sure its not hard to get it right . 1/5 stars However Shantel the other server paired with her also helped with the orders everything she crafted for us turned out exactly as requested. Someone needs to get a clue, and its not Shantel. My suggestion have the girl with glasses repeat the order to you.. you'll see.. it will be wrong unless she changes something. Overall 3/5 great product,mediocrity in customer service from Miss Glasses..

Wow. This was delicious. The ice is so smooth in texture and as you swallow it, it just melts in…read moreyour mouth. In Chicago you can see ice chips and you can chew it. This one is so amazing. The mango was very tasty. Not too sweet. It wasn't too crowded on both days that we went. It was nice dessert after doing the coaster rides. This place is a keeper. The first day we went, there was only one employee. The second time there was 3. The place is cute and with simple decorations. There are a couple tables. But it's not a place you can just sit and enjoy. But that's ok.

My family loves to get Rita's Italian Ice when we visit Philadelphia. Once we saw that they opened…read morea location in Pigeon Forge we had to visit. It sure did not disappoint. We tried a bunch on different flavors that were delicious, but in end went with the fam favorite, mongo. We bought the silicone cup with icy for $13. Well worth the icy and pigeon forge souvenir.

This place is a must-try when in the area! We were in town for the Bronco Super Celebration event…read moreand stayed next door at the Marriott hotel for 4 days. The first night we ate at the tavern next door, and wanted a sweet treat for the walk back to the hotel, so we popped in for a couple waffle cones. First, the shop is very cute and clean, and all the staff are so kind and helpful. I tried several samples before making my decision (there's SO many amazing flavors to choose from!) and decided on the toasted coconut chunk for me, and brownie batter for my boyfriend, both in a waffle cone. The waffle cones are made fresh after you order, and then filled with their amazing (all homemade!) ice cream. We both agreed it was the best ice cream we've probably ever had (cone included!) Serving size was perfect and prices super reasonable. We proceeded to stop by every single day of our trip - that's how good! During our visits, we also had the Twix, Reese's, cookie dough, and samples of Tennessee turtle, caramel bear tracks, and coffee brownie. All were amazing and so hard to decide! On our last visit, the owner came out to chat with us & meet our pup (we had taken it to go each time and sat outside to eat since we had our dog with us). She was so sweet and clearly passionate about creating not only an amazing product, but a great experience overall. We are already excited for our next visit to the area so we can visit for ice cream every day again!! Don't miss this amazing family owned local spot!

We had an amazing experience! They make all their ice creams from scratch! All flavors were…read moreamazing looking and I settled on banana pudding and espresso coffee, the others in our grouped all raved about the cookies in cream and something about a trail.

We like Chocolate Monkey, and we like this shop…read more My wife is concerned about rising price of chocolate; Chocolate Monkey and several other chocolate observed that cocoa prices have increased due to tariffs. Interesting the US does not produce cocoa, and does not benefit from these tariffs. Hoping for best for Chocolate Monkey and all other chocolate shops.

Lots of locations between Gatlinburg and Pigeon Forge make this a convenience and easy stop. Place…read morecould be cleaner and I'm 100% sure some of the local candy shops on the strip in Gatlinburg are far more superior. If you're looking for some ice cream or some basics, this place is a good option. Service was standard.

Consistent year after year. Best funnel cake around -- fresh, crunchy, hot and flavorfully. Even…read morethe grandma who dislikes funnel cake will CHOOSE to have a funnel cake. That's a high bar. The service is always friendly and helpful, so I'd also recommend them for that alone.

If you have a sweet tooth, this place is an absolute must-stop! The staff was incredibly friendly…read moreand welcoming from the moment we walked in. We tried the Red Velvet Funnel Cake, the Deep Fried Moon Pie, and the Hot Fudge Cake... and every single dessert was outstanding. The hot fudge cake was warm, rich, and loaded with ice cream, whipped cream, and hot fudge... absolutely amazing! Everything was fresh, generous in size, and worth every bite. Great desserts and even better people. We'll definitely be back the next time we're in town! It was a neat little establishment.

What a gem! Great frozen yogurt and fun atmosphere. My 5 year old twins loved it and we spent a…read moregood 20 minutes exploring all the nooks outside. My daughter even asked for a dress! Banana pudding yogurt was particularly fantastic. It definitely gets busy, but well worth the wait. Probably the best local ice cream option in the area, so glad we saw it! I really need to get to their pizza barn ;)

We stopped by Cruze Farm Ice Cream after hearing great things. The shop itself is adorable, very…read moreclean, and the branding is definitely on point. The staff was incredibly friendly and welcoming, which made for a great experience. The ice cream was exceptionally creamy with a smooth texture, but for us, it was missing that rich, bold flavor we were expecting. While the quality was evident, the taste just didn't quite wow us. Overall, it's a beautiful shop with fantastic customer service. The ice cream just wasn't our favorite based on flavor, but we can certainly see why others enjoy it.

I wish I had taken a picture of what we ordered. The ice cream was so smooth and full of flavor…read more The folks taking care of us were so friendly and seemed to enjoy their work. Limited seating but it was a neat place. Oh, the toppings are unlimited. Maybe next time we'll have a photo of what we ordered.

The ice cream is delicious, the flavor possibilities are endless, and the fact that you can choose…read morea waffle taco, cup or donut sandwich makes it even more difficult to choose dessert! Loved that we can design the flavor and then choose 3 additional toppings. Definitely a unique experience, the shop is clean, and the ice cream crafters are very helpful & patient.

Great location, their customer service was great. We were with a large group and they worked well…read morewith the younger kids whose attention was elsewhere when ordering. The area though (especially at the checkout counter) wasn't clean, wish that wasn't an issue otherwise I would have given a 5 star. Their food and drinks were good, your typical icecream parlor. We did order a hot chocolate and boba drink as well as 2 different icecream. All were good. Keep the area clean and it would have been great.

What a busy yet super exciting spot to be in chilly weather!!! Yet the ppl that work here are in an…read moreamazing attitude, this spot has amazing bubba teas y ice creams, for sure a spot to come by with the family