This associate is HORRIBLE. This store sold me a damaged product. I just made my way to this store…read moreto do an exchange because the shorts I bought my daughter wouldn't button. This girl told me they don't exchange damages items. Ok, so you can SELL damaged items????? I asked her name, she refused to give it. She's just NASTY. Refused to help. Do not shop here. They absolutely will not be getting anymore of my money. FURTHERMORE what she told me was A LIE!!!!!!!!!! See photo of return policy . Told her it was unworn! It's been less than 45 days. She wouldn't even look at my item.

Priscilla was so patient and helpful with finding the same items in the multiple sizes we needed…read more Alyssa helped as well. we will definitely be back. customer service still exists!

Great prices- always find something here for my little one. They have a lot for kiddos size 2T and…read moreunder. They have a selection for older kids in the back room. Also like how some items they have are new as well. Store very organized and staff very friendly.

This shop is probably only worth it if you have credit from bringing items in. Many items don't…read morehave tags and no price charts posted. Carters leggings pants were $5. I can buy those same ones for $6. Carters often has coupons so in the end I'm paying same price for new pants vs used pants. I'm a sucker for a good deal especially for baby stuff but there wasn't much savings for me to want to continue to shop here. I pass along my baby items so I cannot comment on how exchanging your items for credit is worth it or not.

After two unpleasant visits, I've decided not to return to this location. The staff were rude and…read morerefused to honor sale prices that were clearly listed in error on their part. I suggest taking your business elsewhere if you want to be treated with respect. I'm sorry to anyone else who has faced similar treatment here.

Unprofessional and Rude Manager at Antioch / Brentwood Carter's Location…read more My wife and I have been a loyal customer of Carter's for years. My wife and I have spent thousands of dollars on baby clothes and even told all our friends and family that if they were going to buy clothes for our baby, to please ensure they were from Carter's. They just fit and he loves them. However, after a recent experience at the Brentwood, CA location, I will no longer be shopping there. We purchased an outfit set from the Tracy, CA store, only to find when we got home that one of the pieces was missing. My wife went to the Brentwood location to explain the situation and return the item. Everything was going smoothly until the store manager, Jenn, stepped in. Instead of handling the issue professionally, Jenn rudely interrupted the return process and flat-out refused to accept it, citing "company policy" because the item was missing a piece--something that wasn't our fault. My wife was honest and explained what had happened, but Jenn remained cold and dismissive, treating my wife with blatant disrespect in front of other customers. When I called Jenn to discuss the issue, she was extremely rude, interrupting me, and even lost her temper when I questioned the logic behind refusing a return over an $11 item. Jenn repeatedly hid behind "policy," and implied we were at fault. Do you think we would spend $350 on this specific ticket, only to come back and return an $11 item to sneakily keep a pair of shorts at home? Are you implying we stole Jenn? After going back and forth with Jenn for 10 minutes, she said "the best I can do is call the other store tomorrow and hopefully have you go there to solve the problem." I then told Jenn we were going to donate the item, and we are not interested in the return any longer The situation became about principle, not the money. Carter's needs to understand that customers like us, who spend thousands in their stores, should not be mistreated over something as trivial as a single missing piece of baby clothing. Jenn's behavior was appalling, unprofessional, and downright disrespectful. We will not be shopping at this location again, and I strongly urge others to avoid this store if they care about being treated fairly and respectfully.

I've lived in the area for over four years and have visited Streets of Brentwood several times to…read moreeat and catch a movie. I haven't done much shopping here, but they do have several well-known stores, including Express, Bath & Body Works, Hollister, DSW, Spencer's, and Tillys. There are also a few good dining options, such as BJ's, CreAsian, and Black Angus. In the past, I found the shopping center to be pretty dull compared to some of the other malls and shopping areas I've visited around the Bay Area. However, since it was purchased by a new owner, I've noticed some improvements and renovations that have given the area a much-needed refresh. New additions like Handel's, Vine + Grain, and the upcoming Slice House are making the center feel more lively and promising. I think Streets of Brentwood has a lot of potential and will continue to improve over the next five years. One of my favorite features is the outdoor patio area. It's a nice place to take a stroll, spend time with family, and even bring your dog. Overall, Streets of Brentwood seems to be heading in a positive direction, and I'm looking forward to seeing how much it continues to grow and improve.

It's so much nicer now. The mall has been updated. A few new establishments and the front part of…read morethe AMC Theater has been upgraded. My opinion is that the mall needs to clean the sofa and other seatings in front of the theater and also clean the grounds of the mall.

Wow, I've never, ever, experienced a TJ Maxx store so horrible. No pride in this store at all. Do…read morebetter for the community. Some areas were a hazard. With the job market so dismal hire people that actually respect the brand.

Horrible service received by Andrea today. I purchased the red just yesterday at the clothes of the…read morenight and came back to return it today and the woman Andrea was about to return it for me although I have the receipt and the tags were on. She said it was dirty, which is exactly how it was when I purchased it.!! Looking at the receipt date and speaking to the customer would help instead of acting like I was the person that made it dirty, which is why it was marked down!!! More Training is needed Asap!!

The store has a jam song is nice. Everything is organized and you can see what you need. Also the…read morefitting rooms are available. There's also a good amount of Clarence right now 50% off. The lions a very short and great selection.

They don't open until 11 at this location, all days of the week. I showed up to shop at 1030 one…read moremorning and they have a sign on the door with their hours! If you're going early just grab a coffee from chill tea and coffee while you wait(: I love this store. It's one of the only places close by with cute clothing. The employees here are always nice & they keep it organized!

Went to Ross for one item. The checkout line was ridiculously long with only one cashier, while…read morethere was a greeter at the door and another employee standing at self-checkout. I used self-checkout, but then the employee still had to scan my item and scan my receipt. What's the point of self-checkout if someone has to do part of it anyway? Ross, do better. Put more employees on registers instead of standing around while customers wait.

Today I was driving my truck and stopped by my favorite store Ross. I wanted to see if there was…read moreanything interesting in that wonderful place. And, lo and behold, I found a pair of Dickies pants on sale for just $12, originally priced at $100. This is exactly why I love Ross, you can find quality items for next to nothing. I highly recommend Ross to everyone. I love you! Personal is super friendly and professional service!

maurices has the best jeans ever, so comfy! I love love love all their clothing!…read more My whole family and myself love this store so much.

I'm changing my review from a 4 to a 2. Why? Because of the quality of their clothes, the staff…read more(been a lot more miss than hit), prices. Quality - when I say quality I mean how does it hold up while wearing or washing, sizing. The store is really hit or miss for me when it comes to sizes. I can be a small on up to a large. This goes for the same types of clothes (tees & jeans). Some shirts "grow" while wearing, shrink in the wash (up & out). Jeans I'm anywhere from an 8 to a 12. Their jeans an 8, or so I thought. I bought 2 pairs in an 8 online during the Shelter In Place because I couldn't try on in store so ordered online. They're the exact same cut and color of what I already have a pair of. One pair I couldn't get over my butt. The other I wasn't able to button. I took them back. You have to try everything on! Staff - sometime they're super friendly, other times you can't find someone when you need them or they're too busy chatting to take notice and when you do need help (dressing room or rung up) they act like you're bothering them or you keep being asked can I help you with something to the point that you feel like you're being stalked. Prices - if you happen to catch a sale and have coupons the prices aren't bad. If not then a little more on the pricier side.