The ladies here are so attentive and love to give you an outfit make over :) they carry a large…read morearray of clothing for all sizes for that perfect going out fit! Be prepared though, it is a smidge higher price point. Would definitely come back in soon for my fun clothes!! Thank you Esther, Kiara, and I forget the other girl! But yall killed

Last year December 2022 I had a very bad experience with an employee at this location. So from…read morethat interaction, I decided to not be a customer at this location anymore . On December 30th 2023 I was shopping with family in Polaris and said what the heck let's give another go. This time I can honestly say I had some of the best customer service I've had in a long while. Every single employee that I engage with was super nice and very professional. Not to mention that the deals that were going on in the store at the time I was there were amazing I appreciate a good deal. It wouldn't have been fair to the establishment to write them off based off one distasteful interaction I had. The Customer Service alone is the reason why I decided to do another review and give a five star rating.

I've been a LB shopper for years. Well my buddy told me to try this store and now they get all my…read moremoney. Clothes are good quality and up to date. LB is slightly behind the curve. Go in and take a good look around

I'm so surprised at the low rating for this Torrid! I have had nothing but positive experiences…read morehere. There is one employee in particular, (I believe her name is Kelly,) and she's incredibly nice and helpful every time I've gone in. She's very knowledgeable about the different styles and merchandise, and always offers advice and ideas about what to pair with what. She is always willing to check the back, as well as call other stores and check online when you're on the hunt for something. She's also very knowledgeable about different body types and offers suggestions based on that. All of the employees there are very friendly and greet you as soon as you walk in. They always offer to help if you need anything, and start a dressing room for you. There are some other Torrid stores I've been to where they hate taking online returns. Thankfully I've never had that experience here. This store is very clean and organized, and even for a relatively smaller store, it is well stocked. I like shopping here, and would definitely recommend it!

NO PARKING BEHIND BUILDING any longer. Apparently the Steak house (Smith & Wolinsky) is more…read moreimportant than all the shops in Easton, so there is now a sign which says "Valet Parking only" in the parking lot behind Tommy Bahama. Which, goody for them, all the really rich folks do not ever have to walk more than 5-10 steps before partaking in their $150 per plate meals. Don't these people have their own drivers? Tommy Bahama and all shops along that strip have lost my business. If they can't keep the lot the way it's always been, first come first serve, pay the meter, then they are wimps and do not deserve my business. Too bad, I love their merchandise, just not their backbone, which seems to be non-existent. How does this move set with average hard working people who save their money to occasionally buy something nice at places like Tommy Bahama? Not well. Hi

My favorite store does it again... Visited today to redeem $50 gift card and greeted by the entire…read morestaff...was looking for jeans, told one of the workers my size (believe her name was Suzanne), she pulled my size in 2 or 3 different styles took them to dressing room & then suggested a pair of Chino's... tried on the Chino's and they were perfect, soft fit, casual & dressy... as I browsed through the store another TB staff member (Stefani)asked me which scent of candle I preferred .. told her they are all pretty great, that's when she asked me if I had Yelped TB before.. I said I have & she told me she read the review & it was very complimentary...she than told me she was gifting me a complimentary candle for the review...Wow... I've never been treated so well in a store, I felt like a VIP(lol)... as I checked out I met the district manager of TB, believe his name is Tim and we had a nice conversation about TB products & the Easton store...Suzanne, Stefani, Tim thank you for the great gift and customer service I received today ...You Guys never disappoint !!! Get over to TB for your island casual gear before you hit the beach in the spring.....

Great place to shop. Located near Bridge Park Dublin. They are helpful and friendly. Stylish and…read morekeeps up with the season!

I stopped here to see if this location happened to have another cardigan I loved but in a different…read morecolor. I often think of the Polaris location when I need to go to the LOFT, but after this most recent visit to the Dublin location, this is where I'll be going from now on! Staff is very helpful and polite (and not pushy), the store is spread out and not crowded, and it's extremely easy to get in and out. No mall parking lot to navigate or mall to walk through to get to the LOFT. Just park in one of the many spots available in this strip like mall and walk in! Beautiful!

Very helpful staff. I ended up buying a shirt ! Very expensive but the staff was very helpfuread more

Untuckit is one of my favorite stores. I order most of my things online but occasionally I shop at…read morethe location at Easton. The store always clean and well organized. They make it super easy to easy to find your size and selection. Most of the associates are friendly and helpful. A couple of them are a little pretentious for me. The products are well made and stylish. I always get great compliments with the items I've purchased. Some items are a little pricey but the overall value is good. My biggest complaint lately is their sizing can be inconsistent. Lately I buy a Large Slim fit shirt. However, I just had to return a shirt to get an XL Slim. It didn't use to be this way. This makes me much less confident to purchase something online.

The showroom displays options for suit colors and fabrics, but you may get something entirely…read moredifferent after they incorrectly label something. Their staff is not trained in fitting suits and it will be obvious when your pants are two sizes too big and six inches too short. The showroom employees have told me that they were unable to get a vest to fit me correctly because my "shoulders were too broad" and I don't "look like the mannequin". This coming from a store that makes "custom suits". I have suits off the rack at other stores that fit better, have higher quality fabric and cost much less. My bill was nearly $1k for a suit I never want to wear because of how bad it looks after multiple fittings with multiple team members at this store. The 6 weeks it takes to get a suit is for the store to send the order overseas to be made, this is what you are paying for. Save your time and money and go anywhere else.

I came in with my boyfriend to buy a suit for a wedding later this month. We had never suit shopped…read morebefore and were actually excited to check out Indochino. There were no signs saying "appointment only," the store was nearly empty, and yet the female associate acted like we were an inconvenience from the moment we walked in. She rolled her eyes when we said we didn't have an appointment, told us they were "booked solid" (which was not true -- I checked online and they had openings), and kept repeating answers with a condescending "got that? You got it now?" as if we were wasting her time. Her dismissive and rude attitude made it very clear she didn't want to help us. I almost called her out then and there because it was so obvious she was being rude on purpose. Instead, we walked out and went to Nordstrom, where we spent quite a bit and were treated with actual luxury customer service. I will never go back to Indochino and am now a loyal Nordstrom customer. One retail worker's arrogance and lack of basic respect cost Indochino not just a sale, but any chance of repeat business.

I would love to give this store five stars because they really do have a variety of clothing for…read morechildren. However, the return policy is absolutely ridiculous. A friend of mine purchased this pretty dress for my daughter in 2 sizes. I kept the size that fit and tried to return the one that was too big. Since I didn't have the receipt, I was simply asking for store credit but unfortunately their policy is you can only get the same item in a size up or down if you don't have a printed or digital receipt. I have never heard of this type of policy! The store employee was very kind and sympathetic, but unfortunately, her hands are tied.

I feel this location is larger than the one at Easton. I had called ahead looking for a specific…read morepair of uniform shorts and this store just happened to have them so they were kind to put them on hold For me until the end of their day. I was able to walk right in and they had them put aside in a bag with my name on it. Super quick and easy! Staff is extremely friendly and helpful!

am writing to share feedback regarding a recent return experience at the Marshall's New Albany,…read moreOhio location, which was far more difficult and unpleasant than it needed to be due to the behavior of a cashier. I was returning two sweaters purchased online--one size large and one size medium. The large did not fit, and the medium was damaged (a button was missing). Both items were brand new, still had the original brand tags attached, and I had the receipt available electronically on my phone. Initially, I did not have my phone with me inside the store. Although the cashier was able to locate my receipt in the system, she stated she needed to see the receipt on my phone because it contained "pictures." I understood this requirement since the items were purchased online and did not have Marshall's tags. However, I was then incorrectly told that without the original plastic bags the sweaters shipped in, the items could not be returned. This was confusing and frustrating, especially since I had proof of purchase and the items were new with tags. When I asked what I was supposed to do, the cashier responded, "Honestly, I don't know what to tell you," which came across as dismissive and unhelpful. I ultimately went back to my car to retrieve my phone, after being told I would need to get back in line. After returning to the line, I unfortunately ended up with the same cashier, Kayla. I provided my phone showing the receipt, photos, and matching item numbers. At that point, the return was processed--but it was issued as a gift card. When I asked why, since I had the receipt, I was told it was because I paid via PayPal. When I asked where that policy was stated, Kayla said she did not know. To avoid having funds tied up on a gift card, I asked if I could return the items I had just purchased (over $100), then repurchase them using the store credit. She confirmed that I could, but questioned why I would want to do that. After retrieving the items from my car again, I returned to the store. At that point, I overheard Kayla discussing my situation with another employee in a clearly negative manner. When I approached, she stated she was no longer open, despite audibly talking about me moments before. Another cashier assisted me, completed the return and repurchase efficiently, and the transaction was resolved. While the situation was ultimately fixed, it required multiple trips to my car, unnecessary confusion, and enduring rude and unprofessional behavior. The issue itself was not the policy or the process--it was the attitude. Talking negatively about a customer within earshot, being dismissive, and making the customer feel like a problem was completely unnecessary, especially during a relatively slow time in the store. I understand policies must be followed, and I was more than willing to do what was needed to resolve the situation. However, courtesy and professionalism should still be the standard. This experience did not reflect that. I hope this feedback is used to improve customer interactions moving forward.

Holy wow. I've never been to this Marshall's'/HomeGoods mega store, but I will be back. My friend…read moreand I were both starting new jobs, so we stopped in to look for some office clothes, and we scored pretty big (note that we are both more in the business casual realm). We were in here for 3 hours! Clean, well lit, LOTS of merchandise. The seasonal section was huge. I never even made it to beauty or shoes, but they looked like decent sized areas. Anyway, if you're a Maxxinista, this location is the real deal!