Absolutely outstanding customer service. They took great care of my honda. I would highly…read morerecommend them to anyone needing service to their vehicle

I read the reviews of this place thinking it had great service and competitive pricing. Sure, they…read moredo what they say they're gonna do, but the price? They quoted me a $125 oil change. You can go to Midas for 40-50 bucks. After telling them that price seemed a little high, they tried to influence me to bring it in anyway, which I knew would put me in a situation where I had to uncomfortably negotiate or walk out and start over. I got service done here a while back as well and they were by far the most expensive choice. I unfortunately did not want to call another tow service to remove it from the location so I got the work done there.They tried charging me a $200 diagnostic fee. They said it's an hourly rate, but the mechanic who looked at my car slipped up and said he only "diagnosed" it within 15 minutes. They refunded me the fee after I explained to them my perspective which was nice, but the overall price of the service was much higher than other mechanics I got quotes from. Perks on the customer service quality, but genuinely if you're looking for the same level of service at a lower price, I'd recommend going elsewhere.

I had an unexpected tire issue and was lucky to find such a helpful and efficient shop nearby. I…read morehit a pothole and tore the sidewall of my tire while driving with my dog, and I was only a few hundred feet from their shop. They were incredibly kind, helped me immediately, and swapped out my damaged tire for the spare faster than I thought was possible--all at no charge. I don't know much about cars, so their patience and willingness to help really meant a lot. I'll definitely keep them in mind for any future car needs and highly recommend them to anyone looking for honest, fast, and friendly service. Thank you again!

I called late at night because I just found out I'll need emissions testing to register my car…read more Even though this station is advertised as "open 24 hours," I got directed to a receptionist who serviced multiple gas stations and couldn't tell me when an inspector would be in at the Old Town location. I asked to be transferred to whoever was on site, and she said she couldn't do that. The receptionist was extremely polite, but didn't have the information to be helpful. After reading another review about the mechanic trying to trick the customer into an unnecessary brake job after an inspection, I'm going somewhere else.

Dealt with Ron Tue., 3/17-18/26, he was awesome. They matched Tire Rack, did a free alignment check…read moreand installed four new Goodyear Assurance WeatherReady 2's on my '16 Subaru Forester. This is the second time I've used the shop after they were recommended to me and they've been great. Polite, professional, fairly quick and always explain everything fully. Nice to know considering the drop off in service at NTB lately after being purchased by Mavis. They lost all my data 25 years worth, in their data transfer, ruining a chance for a tire warranty claim that I had pending. Thanks, Mavis. Utter failure.

I called because I had a leaking tire and wanted to see if places are busy and what their rates…read moreare. I came here on a Tuesday afternoon, not busy. Jim answered the phone and was very friendly, compared to most auto-shops who either doesn't sound happy, or sound irritated with my questions. The person who worked on my tire was also nice, showing me how the hole in the tire is too big to be repaired and that it needs a whole replacement. The only thing I did not like is how another coworker made a rude comment about me to his associate. However, Goodyear (who owns Just Tires) and Jim (manager) contacted me personally for a sincere apology. They seemed like they cared about their customers being happy and put in effort to make up the bad experience. Because of Jim's friendly service, and both Jim and Goodyear acknowledging my issue, I am giving this place 5 stars. I know businesses can't control what someone says, but it's the aftermath of how it's handled.

I am beyond grateful for Moises, Todd, and Ray. I came in shortly before closing time needing an…read moreemergency tire replacement, and they came through even though they had to stay overtime. My car is my office, and I still had a few stops to go to finish my workday. Their compassion, empathy, and efficiency is truly appreciated. If I could give more than five stars I would!

was told 2 hours for 4 tires and alignment and it took well over 4 hours. I waited at the shop…read morebecause they told me 2 hours and no one interacted with me at all as time went by to inform me or update me on the timeline or if there were any issues or reasons for the delay. I will not be back.

We've been taking our cars here for many years. They are very reliable, responsive, and fair…read morepriced. Definitely recommend

Professional and timely service on my oil change with fair pricing and no upselling. I will be…read morecoming back!

I went in with a check engine light on, it was immediately identified by the mechanic…read more I bought my parts and it all was installed in a reasonable time, quality of work was great and he will go the extra mile to ensure all is well. I have been here for all my work, maintenance and tires. You can't go wrong if you're working with Aphonso, he's the guy with the master plan. He can get really busy being the only mechanic however, it's worth the wait. Alphonso is who you want! Thanks

My original motivation for coming to this shop was to replace the worn-out on my Toyota Camry…read more That was 3 years ago. Ever since then, I've come back here for other mechanical issues. I really had no clue at all that this shop is a full service Auto repair shop. I think the name on the sign and the mounds and mounds of tires throws a lot of people off I'm thinking that they only fix tires or sell used ones. I really got along with the main mechanic there, so when my car needed brakes, he was the first mechanic that came to my mind. Everyone who I had dealings with at this Auto shop exhudes honesty and genuineness. I appreciate those qualities in every business that I work with. The brakes are still perfect more than a year later. I will keep coming back to this shop for as long as I remain in the DMV area.

Quick, honest service at a fair price - fixed my tire - didn't need to replace it. Open Sundays,…read moretoo!

$95 to replace my tire on my Acura MDX. Had the exact same model & brand I needed. Very friendly…read moreservice and I was in and out in 30 minutes. Ask for Victor. He is the man!

The good is that thus far my vehicle has been fixed. The bad is that service took longer than…read morepromised, communication could be better, what seems like predatory charges for unnecessary fixes, and surprise junk fee at the end. Relatively comparable to most experiences with mechanics these days though.

Brought in my 2014 Volvo S60 for an oil change, state inspection, emissions test, and to fix the…read morecheck engine light that would've made me fail said emissions test (the code read that my air flow was too lean in my fuel). Problem number 1: the "complimentary inspection" was free, however them actually diagnosing the problem was a whopping $219.46. So, then the inspection was not free at all. Problem number 2: the quoted me at $2900 dollars to do the bear MINIMUM of repairs (air/fuel induction service, replacing an 02 sensor, MAF cleaning). Took it to another place, and I only needed to do ONE of those things for $300. Problem number 3: They insisted on me replacing my crankshaft main oil seal which would have cost me another $5000 dollars. Problem number 4: when I said this was way too much money for what I needed as I stated when I walked in that I only needed whatever had to be done to pass inspections and testing for registration and that I would come back to get my car, my Lyft to get there that is supposed to be paid for was not. They did pay for my one home, but not for the one back. Problem number 5: I only asked them to look at 2 specific things, the oil and my O2 issue, however they decided to also try having me pay another $10,000 in preventative maintenance services. problem number 6: They performed a service without asking me when I had clearly told them not to perform any service on my car after they provided the prices to me. However, they still performed the oil change anyway and charged me $119.95 for it. So despite me not wanting ANY service done, I still had to pay $389.53 just to get my car back and take it to another place. I simply cannot recommend this business to anyone when this is the kind of treatment and prices. If I had gone along with their business they were providing, I would've paid for more money in services than I would have just buying the car. I bought this car for $14,000. They were wanting to have me pay over $1500 more than what my car was even worth when I had purchased it. Save yourself the headache and wallet pain and go somewhere else.