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    Old Pet Advice

    4.9 (50 reviews)
    Open 10:00 am - 6:00 pm
    Updated over 3 months ago

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    Response time

    40 minutes

    Response rate

    100%

    Services - Old Pet Advice

    Euthanasia

    Mass or tumor removal

    Old Pet Advice Photos

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    Reviews With Photos

    CJ G.

    Thank God for Dr. Grote. Our dog was dying of advanced cancer and I touched base with the doctor about a week before his services were needed just in case, when we needed it, our regular Vet's office was closed. The day our dog could no longer stand the pain, I called our Vet's office; they'd been treating our dog for the cancer. But when we called and said it was time to put our dog down, they said they were too busy and I should find another Vet office! Can you believe that?! So you know, that was at VCA Foothill Vet Clinic. So glad I spent thousands of dollars over 10 years at their offices to receive such horrible, heartless service. In fact, the woman on the phone hung up on my GF after saying, "Find another vet"! So glad I'd reached out the week before to Dr. Grote. He was here in 30 minutes... I've sadly had to euthanize a lot of dogs in my life so I can tell you that it was never as peaceful and easy as Dr. Grote made it. He really did deliver peace to our pup... Thanks again, Dr. Grote.

    Saying goodbye Flo
    Patty M.

    I want to thank Dr. J. Grote for his service. He was professional and made us feel comfortable, explaining all the details as he went along with the process of placing my beloved cat to sleep(euthanasia). This was one of the most difficult choices that I had to make. I'm just glad that my cat, Flo left us very peacefully on Easter Sunday. She is no longer here, but for ever in my heart. Thank You! I'll most definitely recommend it for those who need the service at home.

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    5 years ago

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    6 years ago

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    John G.

    My sincere apologies and deepest condolences.

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    6 years ago

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    7 years ago

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    4 years ago

    Dr. Grote is a unique breed - he's not only compassionate and caring but also very knowledgeable and a true expert. Highly recommended.

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    7 years ago

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    9 years ago

    What a sweet, kind, knowledgeable Man. He was wonderful with our darling cat and dear to us, too.

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    6 years ago

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    Page 1 of 2

    Ask the Community - Old Pet Advice

    How much to pay for a 20lb dog euthanasia?

    It’s much more complicated than just the fee. There are aftercare considerations as well. My website has the fee schedule on it, plus much more information.

    Don’t See Your Question? Ask Away!

    Review Highlights - Old Pet Advice

    Grote is a unique breed - he's not only compassionate and caring but also very knowledgeable and a true expert.

    Mentioned in 40 reviews

    Read more highlights

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    Vet Villa Animal Hospital

    (470 reviews)

    Had to take my puppy to dental surgery and the team at Vet Villa made it such a smooth experience…read more Shoutout to Dr. Jauregui, Sergio C and Ashley V for keeping me updated through the whole process! Once it was time to pick up the puppy, Sergio took the time to go through the discharge documents and really explain the next steps. I really appreciated how patient he was with all the questions I was asking. Ashley was also able to promptly send over the medical records. Dental surgery is stressful, but the team at Vet Villa really make it as painless as possible.

    Bringing a newly adopted dog home from a shelter is supposed to be an exciting experience. What I…read moredidn't expect was learning that Rigly Blue had significant medical issues that weren't apparent when I adopted him. Those first couple of months were filled with multiple veterinary visits, questions, and a lot of worry. From the very first appointment, the entire team at Vet Villa made us feel like we mattered. They didn't treat Rigly as just another new patient coming in for a routine meet-and-greet. They took the time to understand his history as a stray, the challenges he was facing, and the care he truly needed. Over the past two and a half months, Rigly has spent a great deal of time in their care, and every visit has been met with genuine kindness, compassion, patience, and professionalism. It's clear that this isn't just a veterinary hospital--it's a team of people who truly love the animals they care for and are deeply invested in the well-being of pets in our community. I am incredibly grateful for everything they've done for Rigly Blue and for giving both of us the support we needed during a very unexpected start to our journey together. Thank you for treating him as if he were one of your own. ~N

    Pasadena Pets Veterinary Hospital - Waiting for Dr. Stan

    Pasadena Pets Veterinary Hospital

    (472 reviews)

    Extremely unwelcoming & unprofessional lacks good leadership…read more We are part of the Pasadena community and were hoping to establish care for our dog at this clinic. Unfortunately, our experience left a very poor & unprofessional first impression. AFTER ALL WE ARE PAYING FOR A SERVICE!! Upon arrival, we encountered a sign at the front desk that was extremely condescending and immediately gave the impression of a business more interested in enforcing rules than treating patients with respect. There is a 10-minute grace period that is not clearly communicated beforehand, and if you are even slightly late, the clinic threatens to cancel your appointment and charge a late fee. We were only about five minutes late due to a long line and parking delays, yet we were told our appointment was canceled and a late fee would be applied. The staff at the front desk were dismissive and RUDE AF!!!! , particularly one woman who seemed to enjoy asserting power over patients. She even hung up abruptly on a caller saying, "I'll call you back, I'm busy." When we requested to speak to the manager, the response was only slightly better, still condescending, and we were reprimanded for explaining the situation. It felt very much like being treated as children rather than valued clients. For a clinic that presumably cares for animals, this lack of empathy, patience, and basic courtesy was courtesy was shocking. If you're treating your HIGH PAYING CLIENTS THIS BAD!? HOW ARE YOU TREATING OUR BELOVED ANIMALS? YIKES. The behavior at the front desk, combined with the aggressive sign, makes it very difficult to feel comfortable or welcome. We hope the owners and doctor are made aware of this, as staff attitude can seriously affect a clinic's reputation and patient loyalty. We are reconsidering whether to continue using this clinic and strongly encourage owners particularly more than poor management to retrain front desk staff on professionalism and compassion. Patients who spend significant amounts on pet care deserve to be treated with respect and understanding (especially during their first visit) Once this behavior is put on social platforms such as Yelp, Google. Even tik tok you will suffer greatly by allowing your front desk to abuse your clientele? What an absolute embarrassment. Take your disgusting signs down before you go viral.

    Christine and Dr. Anna were great to work with - unfortunately, my review stems from a horrible…read moreinteraction I had with Rosey. Everything during our appointment went well. I paid at the end, the receptionist called the team to confirm nothing else was needed on my end, then I left. The next day, I was notified that they forgot to charge me an additional fee from USDA, and was told that had I responded to Rosey's messages prior to our appointment "I would have known that". I triple checked our text chain, phone log, emails, and even PetDesk - none of which have anything from Rosey before our appointment on 3/3. Naturally, I questioned the additional charge (there was already a USDA fee that I paid for on the original invoice) and mentioned that I had no correspondence from Rosey leading up to the appointment. I received such a condescending and accusatory email back from her and was essentially told she would not help me in the future. I'm still waiting to connect with management and share screenshots showing that Rosey never reached out to me before our appointment. I completely understand that mistakes happen and I would have been fine to pay the additional fee. However, I don't stand for gaslighting and false accusations.

    Modern Animal Pasadena - Modern Animal Pasadena Lobby Area

    Modern Animal Pasadena

    (228 reviews)

    We had an appointment today and I just have to share how incredible our veterinary technician,…read moreMarissa, was. She was so thorough, attentive, and genuinely caring. She really went the extra mile to make sure our dog was completely taken care of, and she made us feel truly heard every step of the way. Our dog absolutely loved her, which says a lot. Marissa handled his injections so gently and confidently that he didn't even seem to notice. She kept him calm and comfortable the entire time. It's people like Marissa who make us so grateful for our Modern Animal membership and who make us feel completely at ease about coming back. She's simply the best, and we're so thankful for the care she provides.

    For the past couple of years, I've been to the Glendale, Long Beach, Costa Mesa and Long Beach…read morelocations for both my dogs. Although I've never had any issues with the doctors or vet techs at any of the locations, the past couple of times I've been to the Pasadena location I've been greeted by the same girl at the front desk with an annoyed and bitter look on her face and rudely ask if I'm checking in. I came in today and I see it's the same girl and again, same attitude and I've honestly had it with her. I just had to take a pause and stare at her before saying yes, I'm checking in. Kathryn was the one who helped me today and she was very sweet. She took my dog to the back for a vaccine and brought her back out promptly. While heading out the door, of course there was no acknowledgement from the receptionist and I did not bother this time to make eye contact and say bye or have a good day. As being the front face at Modern Animal Pasadena, I expect a kind and smiling person at the front to greet and check in guests.

    Pasadena Veterinary Urgent Care - Store front and staff

    Pasadena Veterinary Urgent Care

    (31 reviews)

    We had such a positive experience when our Belle needed urgent care for a puncture wound. Dr. A and…read morethe staff were kind, caring, and reassuring throughout the entire process. They explained our treatment options, kept me updated during her procedure, and provided very clear aftercare instructions. Dr. A also took the time to answer all of my questions and concerns. The staff called the next day to check on Belle's recovery. The cost was very reasonable and lower than some of the other pet hospitals we looked into. I would absolutely bring our dogs here again if we ever need urgent care. Thank you for taking such good care of our Belle!

    I'm agitated. I been looking around for an avian vet and MESSAGED multiple places and I thought…read morethis place was quick to get back and seemed trustworthy. I CALLED, they said they do see chicken and gave me the quote. I left work early, CALLED them again to give ahead up that I will be there in 30 mins, and rushed to the place. I got there and checked in. The front desk asked if I have been here are not. I said I've never been here and she continued to take down my infos BUT then she said that they are at max capacity and don't take new patients. Like... what? It is just frustrating because my hen is lethargic and I am very worried. I appreciate that they gave me other options of avian vet but it is 20 miles away from the location which makes 40 miles from my house. Also it is 5 mins before 6 PM so every where was closed! If I was told that they don't take new patients, I could have went to a different place. Don't get me wrong the staffs here seemed very nice but I would like my time to be respected.

    Advanced Veterinary Dentistry - Our beautiful facility is located at San Gabriel Blvd, just below the 210 Freeway in historic Pasadena.

    Advanced Veterinary Dentistry

    (105 reviews)

    Our dogs are all part of the family, so any health issues are worrisome. Our Boxer mix has raw skin…read moreon her nose that won't heal, so we brought her in for a diagnosis. Well, it seems it's a type of immune disorder that is very common, so it's not as bad as we thought. You can never take any chances when there is unusual growths, so we're happy the kind veterinarian was able to diagnose after a brief surgery to remove a portion of the growth. We were also happy with the professional atmosphere and clean environment provided by this animal hospital, located close to us and convenient for all our dog's needs.

    I'm gonna save you the trouble if you have a senior pet with health issues. Their policy since the…read morepandemic is if your pet has underlying health issues, they won't even see them. I wanted to bring one of my cats in for a cleaning, and they said they wouldn't see him without an echocardiogram first because a doctor once detected a low grade murmur. He'd been treated for hyperthyroidism before, so this made sense to me. I found a teeth cleaning service that makes house calls, doesn't need anesthesia and is way cheaper. Then I fostered a rescue that needs dental surgery. Their website says they work with 501(c)3 charities at their discretion. But because this cat is old and has some health issues, they won't see him. The receptionist recommended some other veterinary dental practices. It must be nice to turn down work. Since they can pick and choose their patients these days, then I'll share what they told me their criteria is if you're looking for a veterinary dentist.

    Animal Medical Hospital of Pasadena - Loved my Vet

    Animal Medical Hospital of Pasadena

    (220 reviews)

    I'm honestly shocked at the non 5 star reviews. We found everyone we encounter at the hospital to…read morebe kind, friendly, caring and considerate. Our beloved dog died and they were so sympathetic. They sent us a condolence card right after drop off. The price was reasonable, the turn around time prompt and the pickup material was so touching. Everything from canvas bag to the remains, the card, the paw print - it was perfect. They gave us plenty of time to say goodbye at drop off. They even brought her back to us on a blanket. On pickup we arrive right as they were closing but they waiting a few minutes after so as to not have to wait another day. We plan to bring our other three doggies for checkups as our experience was so positive. The whole atmosphere inside is lovely, from their x-mas countdown, the drawings on the bulletin board, the exam rooms are some of the nicest I've seen. We haven't been paid for the praise nor are we related to the business in anyway.

    After the nonchalant response I received, I have decided to update this with a full account of my…read moreexperience. I would steer clear of this vet at all costs. They are not my personal vet, and will never be. They serviced dogs that I fostered through a reputable agency. The animal that I brought in was a hospice foster that was in my home for over a year, and I was told I could hold her while she was euthanized. The rescue had called ahead with the details and I gave them the dog, but they then ignored me for two hours. The receptionist was extremely rude and condescending and would not let me talk to anyone about the situation. I begged for two hours to talk to the vet, and she kept treating me like I was wasting her time. In the meantime, my foster was in a crate in the back of the building. I finally got to talk to a vet on the phone after the two-hour wait, and she told me "Ok, we'll put her to sleep"!! I was agonized and told her that I was supposed to be with the dog during this process. At this point, I had been weeping for two hours and just wanted to hold my foster. Another 45 minutes went by, and I was told to meet them outside the back of the building. While I was sitting there, I could hear employees in the back room laughing and making fun of clients. Rats were running back and forth across the fence. It was dark when the process finally happened, and I was able to go home. It was absolutely the worst experience at a veterinary hospital in my years of fostering. I wrote a letter detailing the ordeal to the vet manager. An apology was issued to the rescue, but never to me. Having to euthanize a pet is a devastating experience. They made it ten times worse than it had to be. My heart goes out to anyone who has been treated like this by this hospital

    Old Pet Advice - vet - Updated August 2026

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