We recently sold our home through Old Republic Title Pleasanton office on Main st. Wanted to give a shout out to what a wonderful experience this was mostly due to the efforts of Bridget Davis escrow officer. She was on top of things throughout keeping us apprised of the details as they happened . The process was smooth and efficient with the closing on time and all parties very happy. We will use Bridget again and highly recommend!! Everyone @ the Pleasanton ORT was super friendly as a whole as well. read more

Please don't don't don't bring your business to this branch. I'm sure other branches are fine but it has been nothing but a lack of professionalism, the absence of attention to detail, and finger pointing that it's in fact you, the customer, who should be blamed. I really try to see the best in a business but In this case, I just cant. This is my third time working with a title company (first time with this branch) and I would rather drive an hour away than risk it over here. Plenty of options for title companies - go elsewhere to a company who actually puts the customer first. read more

I have done about six or seven real estate transactions in my life. Two of them were with old world republic and both times there were mistakes that cost me money and they have a policy of not standing by their mistakes in the fine print. Apparently they are not responsible or liable for any of their mistakes. I almost wish I could do business this way. read more

I highly recommend ORTC and Jennifer Hinkle! I came to old republic title company to take care of my escrow account needs because I was recommended by a family member. I am so happy with the whole process! Jennifer Hinkle kept everyone involved with this transaction in the loop every step of the way, and not a single thing was missed! All the staff were very helpful and friendly. When I came into the office they all greeted me by name, like my presence and business there truly mattered. That's the kind of service I expect when I walk into a place where I'm spending thousands of dollars to close a transaction! They printed every document I asked them to print a copy of, even a huge book of my HOA regulations without a single thought! They even hole punched everything and found a binder for me as well! Thank you for helping my first-time home buying experience be a streamlined and easy process! I would definitely recommend Pleasanton's Old Republic Title Company to anyone who's looking for a great service and experience! read more

If you're buying a home and your title company happens to be ORTC in Pleasanton, run for the hills...or just choose a BETTER title company. When we had to sign our escrow documents, my husband's name was spelled incorrectly on pretty much all of them. We told the notary about the mistakes and she said not to worry about it. Just cross it out, write his name correctly, and initial. Our grant deed gets recorded by the county and what do you know...my husband's name is spelled incorrectly. We notified Kimberlin (however you spell her name) at ORTC, since she's the one we had been in contact with. She said she would get it done and it would be on their dime and that they would do everything in their power to accommodate us since it was their mistake. She said she would have a notary come to our house, have us sign the addendum and new grant deed, and be on our way. That didn't happen over the weekend like she said it would. I reached out to her the following week and she said that they were trying to find someone in our area to swing by and that a notary was also doing another job in the area, so she could have that person come and see us. I DID NOT HEAR FROM KIMBERLIN FOR 2 WEEKS. I had to reach out to her (notice a pattern) in order to light a fire under her @$$. I told her we needed this done because it was affecting the refinance we were trying to get! It was causing a chain reaction because if we didn't get it fixed, my husband's name would carry over incorrectly on all of our future documents. I told her we had open availability that day (Friday) as well as the entire weekend. She said she would call me back soon to let me know when a notary would come by. I didn't hear from her for a couple hours, so I called her back. She answered the phone with, "I was just about to call you!" and that wasn't the first time she had answered her calls that way. If you were just about to call me...then why didn't you?! She FINALLY set someone up to come over to our house, scheduled for the next day at 9AM. She noted that since it was a holiday weekend, that they would submit the documents to the county on Tuesday and it should be recorded by Wednesday. The notary came on-time. He was polite and helpful, did his job well. No problems there. Come Wednesday, I call Kimberlin and ask if our grant deed was recorded with the county. She said that it was recorded and that she would send it to me via U.S. Mail. I requested for her to email the documents to me since I needed them ASAP. She said she would email them to me that afternoon. It was nearing close of business and I still didn't have the grant deed in my e-mail inbox. I call around 4:30pm, and by this time I'm ready to drive down there myself to pick it up! The receptionist, Lindsay, said that Kimberlin was, "in the back scanning the documents to get it ready to send" and that I would receive them shortly. Well, the end of the day came, and still no e-mail. I called at 7am in the morning and left her a message stating that if she had not yet emailed the grant deed, to please send it to the email I specified. I ran errands in the morning, constantly checking my emails, and nothing. I decided to just drive down there and pick-up a hard copy! Luckily for them, I was only 20 minutes away. I get there and tell Lindsay, the receptionist, that I needed a copy of my grant deed. She walked over to Kimberlin's desk, whom I kid you not, was 5 feet away from where I was standing, sitting in her cubicle lined with glass dividers...so I could easily make eye contact with her--oh and hear her talk, even in a whisper. I could overhear her telling Lindsay that she had sent the grant deed yesterday and this morning and that she didn't know why I was there to pick it up. Well, Kimberlin, if you had done your job correctly, I wouldn't have had to waste my time and physically go to the office because you couldn't get my email address correctly...or better yet, you probably didn't even send it at all. Why in my right mind would I go to the office if I already had it in hand? I could hear their conversation loud and clear. Kimberlin handed Lindsay the documents and Lindsay handed them to me. Kimberlin DID NOT get out of her seat nor did she greet me when she realized who I was. Coming from a retail background myself, customer service is key! I expected her to get up out of her seat, personally hand me the documents, and apologize for her lack of urgency with the matter. If she had really emailed me the documents, she should've called me to confirm that I received them, which she did not do. She should have followed-up like she said she would, and she should've done her job, like she gets paid to do. Instead, I had to do her job for her. I had to follow-up with her, I had to instill a sense of urgency, because obviously it wasn't important to her, and I had to go out of my way to get this done when SHE should have been going out of her way seeing as it was their mistake. read more

My wife and I were obligated to use this company during our recent home purchase. The entire process was frustrating and frankly I felt like we were doing the Title Company's job for them; we constantly had to follow up and leave messages to find out what was going on; our realtor was involved and had to speak to the branch manager; the people that answered would promise to "get right back to us" and never call back. That's what was most disconcerting - I called Kimberlyn (our main point of contact at Old Republic) back multiple times to follow up during our 4 month ordeal (opened escrow in June, closed in July, had to get our Grant Deed corrected in August, and just received the corrected paperwork in September). Each time, I was greeted with "Oh, I was just about to call you!" The phrase rings insincere when you use that line EVERY TIME I CALL. After all the paperwork was filed, and we constantly corrected our names, we received our Grant Deed and my name was still wrong! It then took 3 weeks to get this corrected even though they promised to "get this done right away." I have another property that I'm selling, and now I specifically state that we will not use Old Republic Title of Pleasanton. To anyone planning on selling/purchasing a home, save yourself the stress and find a more reliable company. read more

The Best Experience today Going in the office today to process the closing for my Deceased Mother's property was a great experience, Lovelina was absolutely amazing I felt so comfortable and taken care of while I was there She was very professional and helpful She really went above and beyond my expectations. read more

I have had the pleasure of working with Carolyn Brooks and her team for the past 6 months and they are, without a question, the best title company in the business. Her patience, attention to detail, and friendly attitude are a winning combination to making all of my closings go smoothly! If you EVER have any title needs, look no further than downtown Pleasanton for the best in the business. read more

Mary L. had written a great review of this place because she also needed to get something notorized, like me. I had a severance package from my now-former job that I needed to get a notory to sign and stamp before I could collect my dough. I walked in and got helped right away by Kelly McKaig, who didn't charge me a penny and was so nice. I was in and out in 10 minutes. Great customer service! read more

Love, love, love Old Republic Title Company. They are professional, kind and very knowledgable. If you are buying, selling or refinancing, I would definitely recommend using Old Republic Title Company! Ginger, Carolyn, Danielle, Theresa and Tisha are the best! read more

I've been using Old Republic, Pleasanton for at least 10 years now as a mortgage broker. I have been very pleased with their services. Their escrow and title fees are reasonable. They never charge junk fees like other title companies which is what I like the most. But working with Danielle Mack and her assistant Angie has been a pleasure. Ginger Bone has also done a great job for me. I don't have to worry about the details that go into the closing and docs. One less thing to think about! Thanks for making it easy! read more

We have recently completed a home sale transaction thru Old Republic branch in Pleasanton. Under very tight timing constraints, everything had to be executed flawlessly. Desirae piumarta, branch manager, and her crew not only successfully completed the escrow, she did it in a very professional manner. She was always punctual in responding to inquiries and providing visibility. she even worked closely with the escrow office handling our new home purchase so both selling our home and purchasing the new home went as planned. This is simply an account of what we experienced with Desirae and her team. read more

ORTC was our title company for our new home purchase, we had the world's worst lender....Amy and Julie did everything in their power to get our loan paperwork thru and back to the lender, funded, and then recorded. They went ABOVE and beyond, Amy even offered to work late to get our loan done, due to our joke of a lender mistakes...Wonderful ladies! They really picked up the other company's slack and beyond impressed us with their work ethic and professionalism. I would definitely recommend them as a title company. read more

We can't even begin to say how awesome it was to work with Natalie W. at the Bellevue office! She was so friendly and always available- and kept us in the loop consistently. It was really great working with her! Thank you Natalie very much for your help! read more

Just had the most wonderful experience with Theresa N. at Old Republic Title Company. On short notice, she was proactive in helping us secure the appropriate papers for a title change. She was efficient, professional and very easy to do business. I would recommend her to anyone that is seeking to do business with an escrow officer or in need of title change transactions. read more

So far my experience with Jenesa has not been good. One of the rudest people I've ever had to work with! Unfortunately the co was chosen for me during my home sale. I would not recommend them, at least I do not recommend working with her can avoid it. Awful! read more

Boy, has this title company declined! The staff is rude, unresponsive and more expensive than other companies. We took our business elsewhere and couldn't be happier. read more

So far it is a joke, we have had nothing but trouble with them the don't want to pay out. Please don't waste your money with them

This is a busy title co office, yet they are all super nice and totally expert. My wife and I sold our home and we needed to sign the closing docs. Julie was our escrow officer- she is great. Very nice, thorough, super helpful. Selling/buying is stressful but I knew we were getting expert service and all the details were PERFECT. read more

This office is very helpful! I called in need of certain forms/documents and in less than 10 minutes, they had searched and emailed me the forms for free! Tammy was awesome. Otherwise, I had to go to two county offices, wait in line and pay. The ladies here simply went out of their way to help a stranger in need ! much thanks! read more