I was wearing a bikini and so was my friend, both of us have bigger busts and I was told that mine…read morewas "overly revealing". By their standards hers was as well but they didn't mention it to her until I brung it up, I wasn't the only one wearing a bikini like that but it just so happened my top was a little small for my size. In one of the life guards words they were "about to fall out" when they most definitely were not. They said that because there were children that we could be issued a refund(which after they promise we found out they couldn't issue), rain check or come back later today with a different bathing suit. I also asked why we weren't turned away at the door, apparently they just weren't paying attention until we were there for a while. We were just sitting in the alcove when they came up to us and asked me to put a shirt on. Up until this point none of the other lifeguards said anything, I'm pretty sure none of them would have even looked twice, the policy said anything "overly revealing" but I feel like that's specific to each person. I wish they would make the policy more detailed, extremely disappointed and me and my friend felt very discriminated against just cause I happen to have a big chest. Tons of bugs in the pool as well.

Fun mini water park! Lots of room for activities. Some areas were closed when we went, but enjoyed…read moreour time. Facility looked clean and plenty of lifeguards around.

I booked 5 day passes for my family through ResortPass and spent over $350 including parking. My…read morefamily was visiting from another country, and this was their last day before flying home. We specifically planned our day around visiting the water park and arrived around 1 PM expecting to stay until closing. Unfortunately, the park was closed around 4 PM due to approaching weather. While I completely understand that safety comes first, what disappointed me was how ResortPass handled the situation afterward. Despite the fact that we lost most of the experience we paid for and had no opportunity to return because my family had already left the country, ResortPass only offered a 50% refund. They based their calculation on the park's total operating hours rather than the actual circumstances of our visit. Parking costs were not addressed, and the fact that future tickets would be useless to us seemed to be ignored. After further discussions, the only additional compensation offered was a 20% discount on a future ResortPass booking, which provides little value considering the situation. Customer service was polite, but the final resolution felt disappointing and did not reflect the unique circumstances of our visit. I expected a company that values customer experience to handle this situation more fairly. Would not book through ResortPass / Paradise Springs again based on how this issue was resolved.

Why 4 stars? Because it's a nice in-between option if you don't want to go into full Great Wolf…read moreLodge mode. --- --- --- We were heading up to DFW to pick up a puppy and wanted to give our 6 year old son something a little fun to do for coming along the 7-ish hour round trip ride with us. He loves waterparks more than anything in life, but we've already been to Great Wolf Lodge on multiple occasions, and we preferred to book with Bonvoy points over shelling out the cash for GWL. Plus, we didn't have a ton of waterpark time on the schedule - win, win, win. One thing that was frustrating is that there was zero record anywhere on the internet of the height requirement for the slides here. Well, internet, I'm here to save you with the answers. We have a son that was 43" as of this visit, and he would be crushed to get his hopes up about doing these slides, only to find out that he's not allowed to. There's one big water "castle" with 3 slides. Those requirements are 42". We actually came here a couple of years ago and he definitely did those slides then, and he was most certainly not 42" then. So I'm not sure if they just changed these or they just weren't enforcing the rules in 2023, but they definitely were measuring him on this visit. Then there's one bigger water slide that's stand alone. The requirements are that you have to be 48" to ride freely, but 42-47" is ok with a life jacket. And then the same restrictions apply to the zip line where you can jump in the water after hanging from several feet above the water. The annoying thing about this was that we were there early in the morning and were the only ones doing it. Yet the lifeguard literally measured my son each time he walked up, despite the fact that he was literally doing it over and over again with no one else around. Make it make sense. Overall, this is not the most amazing waterpark you'll find. But when you book with points, all you have to pay is the resort fee and for parking. It's pretty good bang for your buck when you think about it in those terms.

Love, love, love this little park. It is not a high end place with tons of high thrill water…read moreslides, but it has two decent sized slides, and a tall slide where you go down head first with a sled type of mat under your chest. There is a really nice lazy river, a normal sized pool, and two great areas for kids with all sorts of ways to cool off. The food is also not bad at all for a water park. EXTREMELY affordable overall, friendly staff, and there's something for everyone.

This water park is so very quiet ( as can be) and clean as well as great for a whole day out with…read morethe Family. The facility itself is very nice and clean as well as the bathrooms are ver clean and managed very well. The staff is very nice and knowledgeable about what is going on at the park at all times. There are lifeguards at every slide making sure it is safe for everyone. They have good prices from food to lockers. I would definitely recommend this water park and cant wait to go back!

So this was my first time at Epic, and I came on a 21 and up night. I appreciate that they have a…read morehuge parking lot, which made it easy to find parking and make it inside. So first of all, I love that there were no kids running around and it was a grown and sexy vibe, they had a DJ and they had different areas that were selling drinks and food I believe. So when I have seen commercials, I will admit that I thought that the lazy river was bigger and I thought there were more rides. The night I went, not all the rides were opened, I don't know if that's because it was a grown party or if they didn't have enough lifeguards. Regardless though, I had a great time, I hang out with my friends for about 2 hours. There was one point, where there was a big group between the wave runner and the lazy river that were having a dance party and doing line dances. I was able to get discounted tickets because we bought them early, so if I have the opportunity to do it again, I definitely would.

While we do love visiting epic waters, I have to lower my rating just because it is soooo damn…read moreexpensive. I don't think regular pricing reflects the experience, so we wait for deals and go in the off season, spring break in the summer is crazy packed unless you go right at open in a weekday, and even then lines get long before noon. I would never go on a weekend. It is also incredibly humid so bring tons of water, more than you would think. The rises are great, the staff is well trained and super sweet, and the side activities or entertainment they get occasionally is always a great addition. The crowding really does take away from the experience though.

I took our growing kiddos to NRH20 today while Bill worked. I had to take a moment and share this…read morebecause they made an unfortunate situation so much better. Best dang water park with the most incredible management and lifeguard team. Truly something to be valued in this day and age. As we were in the lazy river, right as we came around the corner, a lifeguard jumped in and pulled out what appeared to be a dead 2 year old baby. It turned out to be a dummy and it was just a drill, but I had no idea and it sent me into the depths of my PTSD. The way that dummy flopped around in her arms was painfully and terrifyingly familiar. I think I let out a scream or said NOOOOOOOOOOOO... A very nice gentleman that had witnessed the same thing earlier in the day yelled, "It's just a dummy. It was a test." To say I was traumatized is an understatement, but I have to tell you how sincerely impressed I was with their genuine care and concern. I immediately went up to the coordinator shaking and said that my son had drowned and we nearly lost him and that seeing that was hard. I didn't complain because I appreciate they are training for real life situations. I just had to say... something. The young lady was so kind and concerned. (She shared with me there was a sign I must have missed at the front that said they were performing drills.) A little bit later, the manager and his team found me in the park, so they could apologize. Just wow! He offered the most sincere words and begged if he could do anything to make me feel better. Of course I kindly declined but was so incredibly grateful for his and her kindness. I was overwhelmed by their authentic concern for me. Truly heart warming. I was such a mess, I didn't even get their names, so THANK YOU, kind strangers. We will be back every chance we can.

We received Summer Reading tickets from our library, so we decided we might as well try out NRH2O!…read moreThe check-in process is super easy and there are signs directing you where to go. They check your bags/cooler and scan your tickets, then let you go about your day. My friend and I split the cost of a shaded Splash Picnic spot just to make sure our older kiddos had a landing base to re-up on snacks and drinks. Our name was printed on the reserved spot making it officially ours! It is SUPER cool they allowed our own cooler with ice packs, although it would've been a tiny bit more amazing to sip on a girlie marg. I sent my friend on a scavenger hunt to see if they sell any type of alcohol of any kind and turned up empty, just as a heads up to others who may wonder too. While I mostly stayed in the toddler swimming hole and kiddie water slides, and shuffled over to try out the wave pool, my oldest told me about the Lazy River on the other side. She also told me about her "losing her soul" on the dropout slide ha! She had fun, but it took her breath away for sure. Bathrooms are air conditioned. Parking was ample, shade was more plentiful than Hawaiian Falls, and you can reserve seats online if you don't want to risk not having a spot. Overall, a fun family-friendly space to have a good time outdoors!

My kids have a great time when we come we even got a pass book for nonresident…read more The admission isn't terrible, regardless. It's def a public space and it's young adults/teenagers working. The cleanliness can obviously be a bit more kept up with, but I do see the guards taking out the trash. The concession stand is quick and has some pretty tasty options. We've gotten the pizza, prices are on the steeper side. Def worth it to grab a whole pizza for $20 versus the price they charge for one slice. My kids love the diving boards, they have two (although one has been out of commission this week - hopefully they fix it quickly!) It's on the smaller size but manageable to take your kids and find a spot to sit and you can keep watch of the kids while they run around. Bathrooms need major attention, but it would be nice if people could keep up with their own trash a little better too.

Took my (almost) 3 year old & (almost) 1 year old here last week by myself & they had a BLAST!…read moreFirst time here coming from Forney, so it was a bit of a drive, but totally worth it. They have TWO splash pad areas for smaller kids & many other areas for the bigger kids. Only downfall during our experience was they unexpectedly closed one of the splash areas for the little kids right as we got there, so we only got to play in one of the toddler splash areas, but my kids still had an amazing time! Cheap to get in and you can stay all day as they have concession stands with food/drinks for purchase. Will be spending the remainder of summer here!

Pretty solid experience. Customer service was great and the life guards were active. I feel like…read moreit's spaced out better than the other location

We visited on a Saturday in June and left disappointed by the overall condition of the park. While…read morethe attractions were open and the kids still had fun, the facility appears to be suffering from a lack of maintenance. Many of the lounge chairs were either covered in bird droppings or had broken straps. Several inflatables felt noticeably underinflated, and many areas looked dirty and worn. The large screen at the wave pool was also missing, which added to the impression that upkeep has been put off. This park has a lot of potential and is conveniently located, but right now it feels tired and neglected. For the price of admission, I expected a cleaner and better-maintained experience. I hope management invests in refreshing the park because it could be a great family destination again.