Called them to clean the chimney and for an inspection of the chimney and fireplace. Good service,…read moreand good value. I like that they also gave me a quote for a security door as well. Thanks Deb Defenders!

Hank arrived promptly and was able to show us all our options and explained the installation…read more He got right to work custom building our solar screens on the sunny side. He clearly had skills and expertise in his trade. I highly recommend Hank from Den Defenders for any screening needs. I think the energy savings this summer will make a huge difference.

Let me make this easy for you. Just go ahead and book O'Toole's Chimney Sweep today…read more As of writing this review, he has a 4.9 star rating and I can see why. He was prompt, fairly priced, extremely knowledgable, and overall a very likable guy. Also he is very clean when he works. I have heard horror stories of other chimney sweeps that have left soot all over the house. Also, he didn't try and upsell me on anything and included ordinary maintenance in the cost of the sweep. I know for sure any big company would have tried to piecemeal the work so they could charge more. I cannot recommend O'Toole's Chimney Sweep enough! It's nice to see small companies doing good, honest, and ethical business while everyone else seems to be trying to extract every last penny out of you.

Great service, fair price, honest, and timely…read more I ran across O'Toole's after another dryer vent cleaner failed to arrive on Saturday and failed to return my call. I called O'Toole's on Saturday morning and left a message, 15 minutes later, I received a returned call and was told the next available appointment was Monday morning at 8am. I scheduled, he arrived 10 minutes early. We discussed the issue, he completed the work within an hour and provided me with pre and post work photos. It's great to work with someone that cares about doing a job right. Thank you Sir! I would highly recommend

Great communication. Pick up a heavy couch with built in bed…read morewith ease! Timely! Can't recommend enough, thanks for making life easy

These guys rock! I have used them for 3 different junk pick ups and they are super respectful and…read morepolite, and their prices are competitive. They cleanup after they are done too. Zero complaints!

Great service. They came out identified an issue with my flue cap and fixed it. It had been…read morebanging for 2 years. In addition they cleaned a ton of soot from the flue. Cleaned up as well. Family business polite and responsive. I highly recommend

More lies and yes the Epa said you lied about model number and yr…read more Your work is crap I paid what you asked with no hassle you even out a gutter on with one nail that fell off next rain storm as it was held on with only one nail Just spent a 1500 to fix your leak as Landreth roofing said u did seal around Chimney The cap u put on Chimney let's all the rain in as you put on one that was to small AND I DONT LIE HOPE YOU ENJOYED THE CRUISE YOU HAD FROM MY HARD EARNED $ THAT I HAD TO TAKE OUT A LOAN YO PAY YOU MY RECOMMENDATION IS GET MORE THAN ONE ESTIMATE LEASSON LEARNED

Very professional person who came and looked carefully at all the vents and dryer duct. He show…read morephotos for before and after and gave options before starting. He helped identify some fiberglass exposure in the return duct(!) which helped us ensure it's fixed. Would schedule again when needing services!

Very professional, complete the job on time and no usual upsell for products which company's…read moreusually do.

His services and quality of work are top notch!! Very friendly, personable, professional and clean…read more He's making us a hood and looking forward to having the finished product. I know he will not disappoint.

Got my fireplace running and replaced the switch for it also. Quick and great service for the…read moreDiablo Grande and Patterson area.

Today we had Juan install our screen door, and he did a wonderful job! He was very professional and…read moretook great care and respect when working both inside and outside of our home. The customer service throughout the entire process--from setting up the appointment, to ordering the door, to the installation--has been outstanding. Everything was handled smoothly and professionally. We are extremely happy with our experience and would definitely recommend Den Defenders to anyone looking for great service and quality work. Thank you, Juan and the Den Defenders team!

From start to finish, this was one of the easiest things I have ever done. First the estimate:…read more They send a text to tell me Eli would be coming to give me my estimate. We had already decided on hours diring a prior phone call. The text included a photo of Eli (love that!). Eli explained everything and had material samples that I could examine. Eli explained that the doors are custom made to my specifications and that Den Defenders handles everything, from estimates to the manufacture to the installation. We decided on a price (pretty high but, believe me, worth it!). The delivery date was in 2.t weeks. Today, 2.5 weeks later, with the date and time negotiated in a prior phone call, I received a text telling me that Juan would be my installer and giving me his photo (did I mention how much I like this policy?). Juan showed up on time and communicated well. Before leaving, he showed me the door, explained maintenance, and walked me through my new keypad lock set. He made sure I knew how to set and cancel a code before he left. I am so happy with my new door! It looks amazing and I can get some air in the garage on cool evenings. Thanks Den Defenders!

Thank you Cal Duct Cleaning and Kyle for your quick response, rapid service and excellent job. Kyle…read morewent straight to the roof, sent me before pictures and after. Very trustworthy, professional and I recommend to all.

I asked Calduct to replace a chimney cap on my 2-story house because it can be dangerous. I paid…read more$300 for Kyle to clean the chimney and replace chimney cap (labor only) in April 2021. When I looked up today, the chimney cap already fell off the chimney and sitting on roof. Now I have to do it myself and out of $300. FAIL!!!

I am writing as a deeply concerned and frustrated potential customer who has experienced an…read moreunacceptable series of failures by your organization. On 10/13, I spoke with Christina to schedule a fireplace cleaning appointment for a date shortly after our call, with an arrival window of 8:00-11:00 AM. During that same call, I requested that a supervisor contact me regarding additional questions. No one from management ever returned that call. On the day of the appointment, the technician never arrived. At 10:00 AM, I contacted Jeffrey, who informed me the technician was running late and would arrive in the afternoon. No one showed up that afternoon either. When I spoke with Jeffrey again, I provided my address a second time. He then sent a confirmation notification containing the wrong address and even the wrong city. I called back once more to correct the information so the technician could locate my home. Despite all of this, no technician arrived at any point that day. At 4:00 PM, a customer service representative called to inform me that the technician "had something to do with his wife." This explanation was completely unprofessional and unacceptable. I demanded an immediate call from a manager. No one contacted me. To this day, I have still not received a single follow‑up call from any member of management. Adding insult to injury, I began receiving text messages a few days later offering to reschedule the fireplace cleaning. I made it clear that, given the severe inconvenience and complete lack of service, the cleaning should be provided at no charge. I received no response. This entire experience is a clear example of extremely poor customer service, a lack of basic professionalism, and an absence of any meaningful management oversight. Despite multiple requests, not one manager has contacted me. Based on the conduct I have witnessed, I cannot recommend this company to anyone. If these practices continue, it is difficult to see how this organization will remain in business.

One star, despite getting a good price of $50 to replace a window screen, and $299 for inspect…read moreand clean chimeny, I expected to clean the chimney area, meant inside chimney and at base of chimney or anything in contact with chimney. Alex went up to the roof but did not clean away the debris up against the chimney, he took pictures but did not clean up the debris. I paid $100 for sealing the cracks in the chimney box and he did a good job with that. The inspection on the outside is where things get quite questionable, Alex advised they would fax me back and estimate of any additonal work. The estimate is for $1007. The report lists the condition of my Chimney report as "unsatisfactory" It also says the note is d/t the exit set up of the chimney, but that is not explained. further down in the estimate. Then below are 3 items for remediation. Repair to cap arrestor is noted as "rusted" needs prime and paint, then next box says " preventative" and " fire hazard", $259., the next is Chase cover " rusted or discolored, needs prime/paint, says "preventative" $399., for the base of chimney says " flashing - water issues - install diverter next box says preventative - gives the code that lists water diverter or cricket. The pictures do not show any rust on the cap arrestor nor the chase cover only soot, and the discoloration is dirty water on top d/t it had just rained. The base of the chimney picture is covered with debris that alex did not remove before he took the picture which means he did not actually look to see if flashing was below the tile, nor did he see that there was flashing there w/ a water diverter that had been installed by my roofer in July last year. It can be seen in the picture zooming to the R. The quote says w/ the code either water diverter OR cricket, but when you talk to them they say well its better with both. When asked about the estimate they sell you that its all legitimate work but then say, estimate does say preventative however, estimate also says condition of chimney is "unsatisfactory". If this is work that is not necessary at this time estimate should say currently satisfactory, just because it could be better does not mean its necessary. I would even beg to differ that since they did not remove the debris at the base of the chimney, not only is the inspection of that area invalid, it is also incomplete work because he failed to " clean the chimney area". I have talked to them at length about the report and they justify the "type of work is code work" but not really necessary to my house today. They dont come right out and say, this all might be things you should do in the near future to be proactive. The cost of just priming and painting, per my brother in law who is a contracter said thats an hour job and they want to charge you $700 then wondered why for the cost they would not just replace the cap arrestor for that price? Since I did have roof work done by a licensed contractor in July I will be reaching out to him for his comments and follow them up here. Still 1 star not happy with overall feeling misled and work on roof w/ debris left incomplete work.