Sally quickly generates wonderful travel options that meet your budget and provides over-the-top…read morecustomer service before, during, and after your travel.

I reached out to Sally Wallace at Travel Inc in September of 2022 for some information on a…read moredestination wedding. She was a referral from a good friend who used her for her Curaçao destination wedding in 2021. From Day 1 Sally was informative and all around just extremely helpful. She assisted me and my now husband, with a list of resorts to check out based on our wants for our destination wedding. After some research, we chose Secrets Maroma Beach in Cancun Mexico. Sally knew a beautiful beach was something that was a non negotiable for us, and she couldn't have recommended a better resort. We locked in our wedding date and room block with the help of Sally, and it was SO simple. She was extremely helpful to get us the pricing we liked for our guests. We visited the resort for a site visit in Sept 2023, and it was PERFECT. Once the room block was established, Sally assisted all of our guests with their questions, bookings and countless changes from day 1 up until they arrived for our wedding this past October. She made sure our contracts, bookings and every detail was exactly what was promised. With a destination wedding, the communication can be slow but she did not miss a beat when it came down to making sure it was what we wanted and the pricing, etc was correct. Persistence is key, and it is something she is extremely good at. Prior to the wedding, she sent out beautiful packages to each and every one of our guests to ensure they had all the paperwork and information they needed. This included a gorgeous itinerary, a packing list and details of the resort. Every guest said it was extremely helpful! She even met up with me and my husband prior to the wedding to provide our printed travel details, as well as have us a very thoughtful and generous gift. She not only helped us organize a large wedding with 74 guests, but also helped us extend our trip for our honeymoon and made sure we got all the little inclusions that were included in our booking. The wedding has come and gone, and it was EVERYTHING we could have dreamed of. It wouldn't have been possible without Sally. She is extremely kind, patient and just all around amazing. We will be using her, and Travel inc for all of our trips/vacations in the future.

Kasia did a great job helping us with airfare, and hotel reservations…read more Very responsive to our questions.

This travel agent either tried to rip me off or is grossly incompetent. You are better off going…read morethrough someone else. DO NOT TRUST THIS WOMAN. Read from bottom Ok Kasia, But your mistake of not checking other options would have cost me $1000. A pretty good chunk of change. Part of going through a travel agent is that I don't have to worry about things, letting a professional do the worrying for you. Trusting them to do a competent job. Getting the best price for a quality experience. You are hurt that I would think you were ripping me off? True, I don't know you. However, people everyday are being taken advantage of. This is a fact. What happened was either you were ripping me off for 1000 dollars or you made a mistake/poor judgement that was going to cost me 1000 dollars. I'm unsure what's worse: incompetence or greed. Regardless,I am willing to go through you at your price if you are willing to do something that reestablishes trust. What are you willing to do to secure my business, my trust, referrals and a positive review on Yelp? Sent from my iPhone On Nov 9, 2015, at 4:54 PM, Kasia Miatkowski wrote: Brian , I was just way to fast to email you and not check other options. I am so sorry for this . I am hurt you think I can rip anyone after being in this business for so long. Obviously you do not know me!!!!!!! As a travel agent we can work with few sources and sometimes and they very in price/very often/. I emailed you and then did see some lower possibilities. I am not adding any money to any of packages. You do not know how travel agency I own operates so please do not assume I "added" to a total price. Instead of asking for explanation you are assuming I am trying to rip off. Also , I take pride in making vacation for any budget and just because I am located in Andover doesn't mean I am only helping with big budget vacations. I own this agency , I am in this business for over 20 years , I love what I do. I am glad you are giving me possibility to explain/well , to be honest I would anyway without your email/. Again , I am sorry for not immediately responding to you with lower price , and let me assure you I was intending to let you know of lower price. Best, PS somehow I feel like in high school. Kasia Miatkowski, President, Travel Consultant Andover Colpitts Travel 13 Main Street, Andover MA 01810 Sent: Monday, November 09, 2015 4:41 PM To: Kasia Miatkowski Subject: Re: your travel in November Hi Kasia, When we had talked in your office, I told you of two reasons why I wanted to meet you. One was a short term goal (to get away for a few days for thanksgiving holiday)...and the other was a long term goal (to build a relationship with a travel agent in my area). I intend to travel much and often. It is important to be able to trust those that I am in business relationships with. I need to be economical with my discretionary income. Perhaps you are used to working with people in Andover and they probably have significantly larger budgets than I. However, you gave no explanation as to why there was such a wide gap between my price 3,100, and your price 4,095.20 . I am wondering if you just made a big mistake in your addition of costs....or if you are price gouging. There's a part of me that thinks you were going to try and rip me off, Kasia. Now I met with you and felt like you knew your business. I also felt like you were a very nice lady. You should be paid for that and your price of 3,258 seems fair to me. But why not set that price at the beginning? I am suspicious of you now. That said, I want to give you an opportunity to explain yourself and make this right. I want to feel good about doing business with you now...and in the future. I also very much want to leave you positive reviews on Yelp, where I saw your business originally. Does this make sense? Do you understand my position? Brian On Nov 9, 2015, at 4:04 PM, Kasia Miatkowski wrote: You are correct. I can do it for total $3258.00/with same flights as before/ . Or $3138 with flights returning from PR at 6am. Kasia Miatkowski, President, Travel Consultant Andover Colpitts Travel 13 Main Street, Andover MA 01810 Sent: Monday, November 09, 2015 3:56 PM To: Kasia Miatkowski Subject: Re: your travel in November Hi Kasia I'm showing a bedroom suite online (with a kitchen) at the rincon for $1673 for the dates specified. I'm also showing flights to Puerto Rico for the dates and times we need for 699 dollars. If you add that up, that's 3,000 dollars. If we didn't go through you, we would save close to 1000 dollars. To me, that seems like quite the savings. Am I missing something here? Brian Sent from my iPhone On Nov 9, 2015, at 3:37 PM, Kasia Total will be $4095.20 Kasia Miatkowski, President, Travel Consultant Andover Colpitts Travel 13 Main Street, Andover MA 0

Stephanie is a top-notch travel agent. She helped my son and I go on our very first cruise awhile…read moreback and we had an absolutely amazing time thanks to her. I had no idea about the logistics of a cruise (is it better to book a room in the front? Aft? How do the shore excursions work exactly? Etc) and she went above and beyond in helping me navigate the whole process. I really appreciated her professionalism but also how down-to-earth and friendly she was to work with. She made my cruise experience a delight and I'm so happy I had the pleasure of working with her. Highly, highly recommended.

I've been working with Stephanie for a couple years now. Many of my trips have been simple to…read moreplan...cruises and flights. Stephanie has been helping me with a more complicated trip to France. I've never been, so I'm clueless! Stephanie has been quite helpful and has helped keep the planning process organized! We are now booked and are looking forward to it! I recommend working with Stephanie for your travel planning.

Karen and Kelly are the best! great customer service…read moreexceptional travel knowledge I have use SEABROOK Travel for over 20 years Thanks You C.Martin

I hadn't used a travel agency for years when someone recommended Seabrook Travel. Alyson planned…read morethe most MAGICAL trip to the Grand Canyon for us. She and the others in the office are fun, so knowledgeable and efficient that I would recommend without reservation. Start to finish the best.

Renee created a fantastic well organized Alaskan vacation for our group of 10…read more Would highly recommend!!

Thank you Renée for a smooth trip to Aruba at riu antillas. It was a beautiful place and you made…read moreit happen. Very helpful throughout the trip.

Everything! Tony at Longwood Travel is great. He makes really good suggestions for your trip. He…read morefollows through. Takes care of everything. Even called and checked in on us when we got home.

We just booked our honeymoon through Longwood travel and to say we were extremely pleased is an…read moreunderstatement! Bruce had patience and was extremely informative. I never once felt pressured and truly believe he got us the best deal possible!!! Looking forward to the beauty of St John. Longwood travel will surely be booking our next trips! Check them out!

Laurie at Sailor's Delight Travel in Gloucester was fabulous to work with!…read more My 23 year old son traveled to Spain from Boston. Laurie did an excellent job of planning and booking all his international travel. She coordinated all the arrangements including numerous rail tickets, flights into one city and return from another city, comprehensive travel insurance and safe and comfortable lodging in Palencia, Segovia and Barcelona, Spain. In addition she provided excellent recommendations for restaurants and museums throughout his visit to Spain. Most importantly, she ensured I was given an exact copy of his Itinerary and how to contact him in case of emergency. I will not hesitate to use Sailor's Delight Travel in the future!

Our trip around British Isles was beyond amazing. Laurie was attentive and helpful before and…read moreduring the cruise. I'm so thankful that I decided on a cruise despite my original aversion. I couldn't have asked for a better first cruise. Thank you Laurie for setting this up.

Working with Amy and Bethany // Charm & Awe Travel Co. is simply the best! My husband and I are not…read moresuper well traveled and really did not know where to start when planning our honeymoon to Ischia and Rome, Italy. After our first email correspondence with Amy we knew we were in the right hands as she immediately helped us organize all of our travel ideas and wishes into fun, tangible plans and bookings to look forward to. Amy and Bethany are incredibly creative, knowledgeable, and flawlessly organized travel designers, helping us plan each day with interesting dining reservations, wine and architectural tours etc.. excursions as well as opportunities to relax at the spa, while shopping, and by the sea/pool. They also went above and beyond and secured us the best options at each hotel we stayed at and helped us select ideal tour options. Charm & Awe's coordination, great ideas, and excitement for us for this trip was reflected in every interaction, especially in their availability and kindness in answering our many travel q's and the beautifully detailed digital itinerary they put together for us to reference before and while traveling. Amy and Bethany turned our overseas honeymoon dreams into realities and made each stage of the planning and travel process exciting, collaborative, and stress-free. So beyond grateful to Charm & Awe for this magic Italian experience and highly recommend working with these brilliant travel professionals for your next trip (we are already thinking about our next trip and opportunity to work with them again!) - Maggie & Crosby

Absolutely the best experience using Charm and Awe for our Hawaiian honeymoon last month! From the…read morefirst time I spoke with Amy to the very last - it was truly a pleasure. She responded immediately each time I reached out to her - even on holidays! I felt like I had security and someone that cared about us throughout the entire process. I hands down would recommend her and her services. We will be using her to book our next trip, and all our future trips for that matter. I felt like I had a hand to hold from start to finish. I cannot say enough GREAT things about Amy and how she was there for such an important milestone in me and my husband's journey. 2 thumbs sky high for Charm and Awe/Amy! Thank you so much! Sincerely, The Frauly's

II can't say enough great things about Laura Fairbank and All That Travel. I've used her services…read moremultiple times to coordinate trips for my son and me. She effortlessly understood our individual needs and perfectly arranged our flights, hotels, rental cars, and local recommendations. Absolutely flawless!

My fiancé and I reached out to Laura for possible honeymoon plans. Laura's response was quick and…read moreinformative-she went as far as to setup a time to meet with us, and then just stopped responding. After several days, I sent an email that we chose to go elsewhere and she responded almost instantly stating that she "over-committed" herself. I understand times get busy, but zero communication after setting up an appointment with potential clients was extremely unprofessional. Imagine if we had already started to make plans and booked something? I'm sure she's very good at what she does, but it was a huge turn off unfortunately.

Gordan Harris is an Ipswich treasure! Wonderful tour learning more about our family history.read more

We took a tour last week with Gordon Harris. He does tours unique to your ancestors, which is what…read morewe opted to do. It was wonderful! He has a wealth of knowledge about Ipswich's history, the various homes from different periods in history and great stories to tell. He also researched our ancestor and took us to the areas where he and his children owned land, as well as the historic grave yards. What a wonderful way to get a glimpse into our family that proceeded us. We highly recommend taking a tour with Gordon! Thanks again Gordon for such a wonderful experience.