Wife ordered birthday cake, (91 yrs within decoration. Came with 90 yrs. :-( Cake (white) was mealy, not high quality of yrs. past. The decoration had supposedly, with green leaves but decorator used some brown/black leftover icing..which resulted in ghastly looking leaves. We will never buy anything else here in future read more

We don't live anywhere near the Quad Cities, but when we do go there we always stop in to get the amazing sugar cookies and cake for everyone! Best cake ever! The prices are VERY REASONABLE especially compared to other bakeries and Panera. If other people give this place a bad rating don't believe them. It is read more

The birthday cake for my husband, cat and son, turned our beautiful. Very tasty. Very pleased with the cake. They even offered to bring out to the car for me. Very kink and helpful. Thanks so much Rita Gross read more

Rude employees, owners don't care. Over rated and way overpriced. It's a shame what they did to this bakery! I will never set foot in that place again! read more

I love your cakes. We haven't had a bad one yet. Much better than a cake from the grocery store! I can't believe anyone would think there is a comparison. Fast friendly service read more

They do not want your business. I've walked in here several times, was never greeted any time even when they weren't busy. I turned around and left, I'm sure that made them really happy. Horrible service. read more

Stopped at Olde Town to get some donuts for coworkers. The process was quick, easy, and they had a really awesome selection of pastries to choose from. And the best part? The donuts are soooo good. Fluffy and fresh and everything I hoped for. I'll definitely be back! read more

Olde Town Bakery - a box of doughnuts - Bakeries Near Me - Moline, Illinois

See all

I purchased a cake from Olde Town Bakery for a dinner party recently and found it to be somewhat tasty but not overly flavourful, mildly attractive, and well-crafted but shockingly-expensive compared to those selling for less than half the price at my local grocery store chain's bakery department. In my experience after several purchases large and small, it is evident that Olde Town's baked goods are grossly-overrated by the locals and are easily surpassed in quality by the many newer upstart bakeries popping up all over the Quad-Cities. The staff at Olde Town Bakery have long held a widespread reputation for being very curt, rude, and inattentive towards their customers and my personal experiences only serve to validate those claims! In the future I will explore other alternate providers of baked goods! read more

Old town bakery has excellent baked goods. They are not interested in decorating cakes. I would only recommend going and picking something out of their cases. read more

The last time I went was this summer but they had a excellent selection of small and regular cakes. I went in two weeks ago and they only had yellow and chocolate cakes. Nothing special and no little "designer " cakes. Hope they go back to being more than donuts and sugar cookies. read more

Donuts always fresh only problem I have if I don't get there early the pickings are slim and that's on me

Very disappointed in their customer service of their bakery. Because we had a carrot cake that was very dry and disgusting it did not taste like a carrot cake. We brought cake back to store and they did nothing. Just said sorry that's how we make our cakes. Had this cake at a wedding and it was very good. Was not the same cake. read more

Great sugar cookies but super rude employees. Not worth the hassle. Spend $12.99 and buy them from Hy-vee

Went to pick up my dozen decorated cupcakes at Olde Town Bakery on 9/29 (ordered 3 days earlier), and when I got there this very unfriendly girl told me that they weren't ready because the baker had not done a batch of chocolate cupcakes that morning so I was short three cupcakes. When I asked why she said they hadn't had time. She then said they could make me some, but it would take at least an hour or an hour and a half but I would have to wait. I stated no I wanted them done that morning because I was on my way to my aunt's birthday lunch and playing cards. That's why I had ordered them 3 days earlier. She said well they didn't have those three cupcakes ready. Then she stared at me. I said well I don't know what to do, I ordered them ahead for a reason. So then I asked if I could just get 3 cupcakes out of one of the million cupcakes they have sitting around their shop. She said no they can't spare any of those. I looked around at the good two or three hundred cupcakes there and said okay well then what can we do? She said I'm not sure. All this time she doesn't even apologize and she doesn't smile and she's just staring at me. So then I ask if I could get a discount if I just take the 9 cupcakes that are ready because I have to go now. This is all going on while they're at least 20 people crammed into this little bitty bakery and she's being more and more rude inches away without a mask and I'm getting later and later for my event. She replied she'd have to ask. Then she stares at me some more. I said well then go ahead and ask I said because I'm not paying the full price for nine cupcakes but I would like the nine cupcakes because that's at least some of what I ordered. Finally she comes back out and says yes they'll take half off. I said okay then it'll be such and such price and she says well just a MINUTE let me ring it up first. I said well half of the price I was quoted would be $11. She said just a SECOND PLEASE rudely. I then asked her why she was being so snippy with me? I hadn't done anything to her. She laughed and said oh I'm not. I looked at her and I said oh yes you are. She then ignored me and the lady next to me leaned over and said she is being snippy with you. After I paid I said Well I won't be back for a long time....good luck to the rest of you! And I left. To the Van Hoe family (owners) you need to teach your staff how to treat customers! This has been going on for a long time and they're only getting worse, they don't wear masks and they are downright rude. A shame really.... read more

I accompanied my cousin to Olde Town Bakery last week and we sampled several types of cake for her wedding day. Unbeknownst to the owner my cousin had already placed an order at a much lower price with Hy-Vee, but who turns down free cake!? Everyone was getting sick of my Full House references. The cake was good. Some of it was REALLY good. But my cousin doesn't care that much about the cake, and as I've already said, she was able to order cake from Hy-Vee at half the price and without any of the delivery or equipment rental fees required by Old Towne. A Yelper and glutton through and through, I wanted to try some of the baked goods in their case for a more well-rounded experience. I got a chocolate chip cookie and one of Olde Town's famed frosted sugar cookies. The choco chip was definitely a thumbs up but one bite of the sugar cookie gave me a spontaneous case of diabetes. TOOOOO sweet! I won't get it again. I would definitely come back to Olde Town for cupcakes or maybe some of the other tempting items in their case, but not for wedding cakes probably and definitely not for sugar cookies. read more

Olde Town Bakery - Wedding cake sample session! - Bakeries Near Me - Moline, Illinois

I ordered 1/2 dozen cupcakes to include in some Easter gifts I'm giving my friends! specifically asked if they could put them in individual containers and she said the containers were a few cents. I told her I didn't care that was fine. I bought 1/2 doz sugar cookies also and paid for all of it. when I come in today 3/30/21 Tuesday about 2:30 to pick them up they were packaged together. I told the girl I specifically asked for them to be in separate containers and I even paid for it all in advance. She kept arguing with me telling me it wasn't on there. She got snippy with me said she'd go ahead a put them in the containers I told her to forget it. And that I'm never coming back. You need to teach you employees to never argue with the customers. And get snippy with them. Her arguing with me is what got me mad. I still have my receipt but it's not itemized on it. And if that's the type of employees you want then I'm sorry for you. I heard you're opening another bakery in East Moline. Hope you have better people in it. I have been a long time customer in that bakery. SI was old. I You do the math! read more

Service was a little lackluster (no greeting or how can I help you). Ordered one half dozen cupcakes for a birthday party. They were very messily decorated. Very home style at best (uneven, you could see that they scraped one color off then defrosted in another). The saving grace is that the cupcakes were delicious. Moist and not too sweet. I would come back to try a few items for myself but I wouldn't do any special occasion ordering in the future. read more

Olde Town Bakery always makes cakes that are delicious and beautiful. They have made so many birthday cakes over the years form my kids, and they are always amazing. I highly recommend them! read more

While I do love the product, every single time I've ever attempted to order something from here (whether in person or over the phone), any person who assists me has been extremely rude and unhelpful. It's really disappointing. Especially when I want to order dozens of cookies, and they aren't offering any other options for what I need - just simply saying "that takes a month" or "we don't have that stencil" when trying to customize an item. Even though they are "known" for having the best cookies in town, customer service really matters, and this business just never seems to deliver on that. Disappointing. read more

I spent over $100 at this bakery this past week between cake orders and items off the shelf. The first time I was in, a very nice Hispanic young lady took my cake orders. I tipped $5 for such nice service. When I came in to pick up the first cake last Saturday, a very rude, pregnant woman waited on me. Not a hello, a smile, a thank you or anything. I asked her if she was feeling OK because of the scowl on her face. It was 1230 in the afternoon and she said she was trying to get things wrapped up. I chose to purchase something out of the case and handed her a Visa gift card to pay for it, and she chastised me for the sale being under five dollars. She could've told me politely. I don't remember seeing it posted that you can't use the gift card under five dollars. I went to pick up on the second cake today. I was asked what I needed and I told the person behind the counter that I was picking up the cake. No smile, no hello. She asked me if the writing on the cake was spelled correctly and I told her yes. The lid was open on the cake, and when I went to close the lid (because I didn't want it to dry out), she blurted out "you're going to smash that cake if you close the lid"and walked off. No thank you for my business. No explaining to me why the lid was open. I'm not sure if the staff is overworked and underpaid, but being treated rudely two out of three times was hurtful. read more

This is a long overdue post and means to say thank you to the Olde Town Bakery. My husband and I were in town to visit family and celebrate a 60th wedding anniversary. I ordered a cake ahead of the date of the "party" and was helped by a lovely young lady. Long story short - on the evening of our family dinner/celebration, the Derecho blew through town and all of plans were shot. Except! Out hotel had backup power. We all (about 10 family members) met at the hotel and gathered in an used space. Needless to say - the cake, after pick up, arrived in one whole round piece and it was beautiful! We even shared a piece with the front desk because they were so accommodating and they loved to too. Again - our cake was beautifully decorated and so very tasty! Thank you Olde Town!! Will order again when we are back in town or if we need to send goodies for another celebration! read more

Purchased a 12" Strawberry Cake. Simple Strawberry cake and strawberry icing. I mistakenly didn't ask what the cost was but I figured around $50. Nope It was $100. The cake was good or better yet great. But the price was crazy. As much as I loved the location and easy to get to, and as much as I loved the cake, don't think I'll be headed back there. I can get the same cake almost from a Memphis location for $40. So guess that's where I'll be going from now on. So if you want a really good cake and don't mind paying an arm and leg for it go to Olde Town Bakery. But if price is important, beware Charlotte S read more

What happened!?!? This used to be my favorite spot to visit when I came home but the donuts are dry and the taste has changed...significantly. Sorry to say that this place isn't what I looked forward to getting. read more

Picked-up my daughters "golden" birthday cake and it had to be the most plain ugly looking cake I've seen in years. While it was not the girls fault who took my money, the girl who took the order was told to have them decorate it fancy and have flowers. The cake was literally frosted plain with a decorative edge and a large gold star on the top with "happy birthday (name)". My opinion is they've gone down hill over the past few years and obviously don't care how their cakes are decorated, taste, nothing. While she did offer to give me 20% off and decorate it better, I wasn't taking my chances. read more

Reached out to Olde town for my sons 1st birthday cake and smash cake. They communicated very well and I sent in photos showing what my inspiration for the 1st bday cake theme I wanted and they absolutely nailed what I was looking for. Plus the cake/frosting was so good!!! Highly recommend! read more

Olde Town Bakery - Birthday Cake - sent Olde town a photo inspo I found and they they nailed making what I was envisioning!!! - Bakeries Near Me - Moline, Illinois

So disappointed... Ordered my son a cupcake cake a week ago for his bday they called me the day before his bday and said they couldn't do it that way when at first it was a yes they could. Then I asked if they can change it to a cake instead it was a no when cupcakes usually takes longer then a cake to make read more

The best cookies and everyone is helpful. I've ordered a few times for special events and was happy with the result. Minus a couple stars because cookies were sometimes broken and cake I had ordered was toppling over and sides were very cracked but the taste was good. Just needed better execution. read more

Hello Yelpers I don't understand how this place as a bakery got so many stars. I give it 0, unless you want a special cake. No breads, doughnuts, a few cookies, lol! read more

Love this place. The best sugar cookies, donuts, birthday cakes...just everything is great. The stuff is very helpful and is good at taking orders and making the arrangements. read more

Olde Town Bakery - Bakeries Near Me - Moline, Illinois

DONT GO HERE!!! On July 20th I picked up this cake for my daughters birthday! I carried the very heavy cake to my car on the road down the way since there was no parking the only time I got to see the cake was while the employee was walking by and she held it so I couldn't see the top! When I got home minutes later as I was pulling the cake out of my car I seen the hand print and went right inside to call the bakery they asked for pictures which I provided with the box still stapled closed then with it open! As u can tell the box my cake was in was two small cake boxes stapled together since they don't have a proper box which in the end messed up the side of my cake and the controller on the top you think for a $140 cake they would have a proper box and since they make big cakes all the time how unprofessional it is to staple boxes together all while the employee is apologizing for messing up my cake! I wanted to buy a number 8 candle and as I was handing my $20 bill to the employee she said no take it for free I messed up your cake I said thanks then left! My hole point to this post is olde towne bakery said WE put the hand print there not THEM even tho the box was completely shut when I seen it and the only people around the cake outside the box was the employees of Olde Towne bakery! So I waited a week they said the owner was going to call me! then this morning I wake up to a message saying no one is going to call me and nothing is going to be done for this huge mistake that ruined my $140 cake we couldn't even eat cuz it was touched and my children have underling health issues and I didn't want to chance them getting sick over a HAND PRINT!! so don't go to Olde Towne bakery if you want a good cake with out hand prints! Walmart and hyvee cakes are the way to go at least u know they will taste good and be hand print free and if there is any type of mistake which I have never had in the last 7 years of birthdays I'm sure they would make it right unlike Olde Towne bakery! read more

See all

Old Town is the best bakery in the QCA in my opinion due to their huge selection and great flavors. My family routinely utilizes them for birthday and party cakes. They have lots of sizes to fit the needs of your party ( a small cake feeds 8-10, a sheet cake 55-80 depending on how you cut it). If you like chocolate you must try the 'shadow' cake: a chocolate cake frosted with buttercream and then layered with chocolate ganache. It tastes like a Ho-Ho. I'm also a big fan of their carrot with cream cheese frosting. Great prices for the quality. read more

Olde Town Bakery - Almond cake with buttercream frosting - Bakeries Near Me - Moline, Illinois

Picked up a full and half sheet cake plus some decorated cookies for my friend's mother's 80th birthday party. My friend had stopped in a couple weeks prior with the invitations, and the shop used that design in the larger cake. Absolutely beautiful. All the guests at the party commented on the unique design. My only disappointment was that the decorated sugar cookies literally arrived broken in the box they were packed in--and we went straight from the shop to the party. That being said, they were quite delicious--so I guess that's the way the cookie crumbles :) I would highly recommend this place to people who, unlike Haley B's crew below, DO care about cake and pretty cake :) read more

Do not order from this place, a friend of mine warned me that the day of her order they said they couldn't fulfill her order because they didn't have the ingredients. This weekend I ordered a birthday cake that was supposed to be a three tiered for my daughter's 21st birthday I had my mother-in-law pick it up and it was only a two tier by the time we got to the party they had already closed. So there was nothing I could of done at the time ..So I called the manager the following day and All she did was argue with me. She didn't care. read more

How can they not have sugar cookies ready to go on a Saturday afternoon??? When your lady is very pregnant and sees the cookies behind the counter, but they refuse to sell two to us. This was the first time in months she knew what she was craving and it was met with nothing but disappointment. Thanks for nothing, off to Walmart for some of their cookies, they will have them I'm sure...not the same and probably more disappointment, but at least they have some. read more

Yes the sugar cookies can crumble they are the crunchy kind. Hands down the best. 2 boxes will not last 5 minutes in our office.

I was severely disappointed by the quality of the products from this bakery. If I could give them less than zero stars, I would. The cookies were hideous, cracked and very poorly decorated and the cake was not decorated as described when we ordered. When we talked to the cashier about a problem we had with a coupon advertised in the newspaper, the cashier just giggled and didn't rectify the problem. I would NEVER recommend this bakery to anyone who wanted pretty looking pastries for an event. I can not say it enough how disappointed I am by this bakery. I should have just ordered from Hy Vee. read more

Great bakery. Affordable on everything. Wonderful moline business

They changed the taste of a few items, but they are one of the nicest Bakery's in Moline. Worth the price.

Ordered a peach pie and German chocolate cake to celebrate my dad's 90th birthday. The pie had absolutely no flavor. I could have bought frozen pie dough and a can of peach pie filling that would have been better. They obviously have no idea how an authentic German chocolate cake is made. This was a very rich dark chocolate cake. It did not have the true coconut and pecan frosting of a German chocolate. Plus they iced the entire cake first with a frosting. I ended up tossing out half of the cake. Again, could have bought a Pillsbury cake mix and frosting mix that would have been better. read more

Two and a half weeks before our wedding, I ordered 13 dozen of their iced sugar cookies as a favor for our guests. They aren't cheap--$9 a dozen (+ 50 cents a cookie more if they put them in a bag with a bow!). There is no reduced rate for ordering a large quantity! The order was for half of the cookies to be done with one stencil and half with a different stencil which fit the two things that were part of our theme. On Thursday, before our Saturday wedding, I got a call from them saying one of the stencils was broke. So I had to have my daughter, who was busy with other last minute things, to go there and pick out another stencil. They did not tell us half of the cookies were already done. So we ended up with half fitting the theme and half just a wedding stencil. When I ordered the cookies, it was confirmed they would be done the day before. They were done on Thursday, so we gave our guests two day old cookies! Also, the icing was done quite sloppily. Some of the icing was not evenly on the cookie. I told the manager I was not happy, and she just shrugged! Poor PR! read more