I had a very disappointing experience with this jewelry store. I went in to purchase a 2.75mm gold rope necklace. I asked to see the pricing, and while I found the item in the catalog, I was told the catalog prices were outdated. The salesperson later returned with a quote of more than $6,000. The price immediately seemed much higher than the current market, but I paid a $3,500 deposit to place the order. After leaving the store, I called another reputable jeweler and was quoted a significantly lower price for the same type of necklace. I immediately contacted this store to cancel the order and explained that the price was substantially above market value. What bothered me most was their response. Instead of addressing why their price was so much higher, I received multiple text messages suggesting that if the necklace was "out of my budget," I should let them know because the owner might be able to offer a discount. That response was both insulting and dismissive. Budget was never the issue--I had already demonstrated that by putting down a $3,500 deposit. My concern was the apparent overpricing of the necklace compared to other reputable jewelers. Rather than acknowledging my concern or explaining the pricing difference, they chose to imply I simply couldn't afford it. I also want to note another aspect of my experience. I am a Black woman. After my interaction, my white husband contacted the store to discuss the same issue. Based on our experience, he was treated very differently. His concerns were received in a more respectful and accommodating manner than mine were. While I can't speak to the store's intent, the contrast in how we were treated was significant and left me questioning whether I was afforded the same level of respect and customer service. As a customer, I expect transparency, professionalism, and respect. If there is a legitimate reason for a higher price, explain it. Don't assume a customer can't afford a purchase when they've already committed thousands of dollars toward it, and ensure every customer receives the same level of courtesy and professionalism. I encourage anyone shopping here to compare prices with other jewelers before making a purchase. Doing so saved me thousands of dollars. read more

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I used Olde World to redesign the setting of my engagement ring. After wearing it for almost 25 years, I wanted to change the 1ct oval diamond from a traditional platinum four-prong cathedral setting to a modern bezel. They did an amazing job! I wasn't sure how it was going to come together. They had me come back to see the platinum bezel piece and I approved the work and I had an idea of the cost. When I went to pick it up, I was so wowed that I cussed...a few times haha sorry guys! The bezel fit the diamond and head of the ring perfectly. The designer made curved cutouts on the sides so the light shines through. The diamond is secure and sits lower, exactly what I wanted. Thank you so much! read more

Olde World Jewelers - Ring + platinum band - Jewelry Near Me - Fairview Heights, Illinois

My wife had a necklace with three rings that represented her and our two daughters. Unfortunately is was broken. Our anniversary was just two days away and I wanted to replace it for her as an anniversary present. I looked high and low but the style of the necklace was not a current trend so I had no luck. Old World Jewelers was my last stop on my way home. The staff told me they could recreate the necklace within two days, just in time for my anniversary. They were done a day early and the results were even better than the original necklace! The jeweler, Kyle, did an absolutely magnificent job! I was floored by the craftsmanship and the entire staff there was superb. I owe them a debt of thanks for making our anniversary a success. I highly recommend them for any requests or repairs and they had a nice in-store selection as well. read more

They did an amazing job on upgrading my wedding ring! It's so beautiful and my dream ring!!! I always recommend them! read more

Olde World Jewelers - Jewelry Near Me - Fairview Heights, Illinois

Service and quality are exceptional. I have been using Olde World for at least 10-12 years, for everything from purchases to servicing to appraisals, and have always been impressed by their knowledge and professionalism. read more

Took my wedding ring and band in to be connected. They were friendly and fast and inexpensive. What more can you ask for?

Owner George and his son run this wonderful local store. They are the mid-1900's local jeweller in 2019. Pricing is extremely reasonable and the staff is very knowledgeable. Both semi-precious and precious stone jewelery as well as hand-made UNIQUE items. If you don't find what you are looking for in the cases, they are willing to order and actually build a custom, one-of-a-kind rings, pendant, etc. Cannot say enough good things about them! Olde World is great. Only negative, is for my wallet. I never leave there empty handed! read more

It does not get better than this. This is a family owned jeweler and you know it once you start doing business with them. they go above and beyond to make the customer happy. I use them for all my jewelry needs...new purchases, repairs, appraisals for insurance, etc. If you need a piece custom made...they can do that as well! I will not go anywhere else. read more

We had an emergency and needed a diamond set in a mounting. No other store could help in the area except Olde World Jewelers. They helped us out in under 10 mins. Their customer service is unmatched. Kyle and his team are wonderful and the jewelry offered in the store is beautiful. read more

Most honest Dealer I have ever had the pleasure of working with. I went in to see if I could get a fair deal on my 22k gold bracelets. The owner was extremely nice and welcoming. Once I showed him my peices he instantly knew the high quality of the peice and gave me a true deal and didn't ever try to low ball me like 6 other places i went. Thank you again Olde World Jewelry !!! read more

I don't know if they are the cheapest, but they seem to care and treat you like they'd want to be treated. For the customer service, I am happy to pay a bit more. Even if I don't know whether they are the cheapest on price, I do know they don't gouge like the mass marketing Shane company and they seem in the ball park of other smaller independent jewelers. Their quality is as good as anyone else and if there are small flaws, they are quick to fix it for you. All in all, I would say one the best jewelry stores I have purchased from. read more

All I can say is if I could give them 10 stars I would. I just picked up my custom pendant (designed by Kyle) and it is gorgeous! I wanted to do something special with the diamond from my moms wedding band and I had a couple different people recommend this jeweler. Everyone there is so nice and happy to help you-you can tell they really care about their customers! You will not be disappointed!!! They have some beautiful pieces in the cases as well-loved so many-I'll definitely be back!! read more

I took my engagement ring up to Olde World Jewelers to have the center stone tightened and cleaned. The jewelers there were extremely helpful, polite AND they did the job complimentary due to it's small time demand. How sweet, really! Thank you for your help keeping my ring beautiful! My husband has also used this business for other jewelry repair. They are very quick and affordable. read more

Repeat customer! I've had a few jewelry pieces (gold and silver) repaired, resized, and even some custom work that exceeded my expectations. Kyle in particular has worked on most of these and his work is truly amazing. Most recently, he worked on an 18k religious coin featuring St. George Slaying the Dragon and he custom fit/made a bail for it so that it can be worn as a pendant. A coin bezel pendant would have been more expensive, bulky and would have overshadowed the scenery-- glad I took his advice. Excellent service, very reasonable prices. Thanks to my amigos at OWJ for taking care of me! read more

My engagement ring is an antique and it was recommended that we use Old World Jewelers to get it sized. They were very quick, affordable and pleasant to deal with. I went back to them to get our wedding bands and they designed mine to match my engagement ring in antique style. Again I couldn't have asked for more. read more

The entire staff at Olde World is absolutely fantastic. The entire shop takes the time needed to talk with the customers and find the best items for people. Never once was there any pressure, or an attempt to up-sell anything. The prices were absolutely amazing and the designs are one of a kind. I've looked all over for the perfect ring and not only did George have it, he matched it with an incredible high grade diamond. Then last minute he had to size the ring down because I was flying out of town with it the very next day. read more

George, owner of Olde World Jewelers, is a true artisan! My wife & I were recommended to them by a mutual friend & honestly, we couldn't have been happier! My wife wanted to have her wedding band made from some of her deceased mother's jewelry & some of her diamonds used as well. George was very accommodating & was able to create a band that my wife was thrilled with! read more