I had a very disappointing experience with this jewelry store…read more I went in to purchase a 2.75mm gold rope necklace. I asked to see the pricing, and while I found the item in the catalog, I was told the catalog prices were outdated. The salesperson later returned with a quote of more than $6,000. The price immediately seemed much higher than the current market, but I paid a $3,500 deposit to place the order. After leaving the store, I called another reputable jeweler and was quoted a significantly lower price for the same type of necklace. I immediately contacted this store to cancel the order and explained that the price was substantially above market value. What bothered me most was their response. Instead of addressing why their price was so much higher, I received multiple text messages suggesting that if the necklace was "out of my budget," I should let them know because the owner might be able to offer a discount. That response was both insulting and dismissive. Budget was never the issue--I had already demonstrated that by putting down a $3,500 deposit. My concern was the apparent overpricing of the necklace compared to other reputable jewelers. Rather than acknowledging my concern or explaining the pricing difference, they chose to imply I simply couldn't afford it. I also want to note another aspect of my experience. I am a Black woman. After my interaction, my white husband contacted the store to discuss the same issue. Based on our experience, he was treated very differently. His concerns were received in a more respectful and accommodating manner than mine were. While I can't speak to the store's intent, the contrast in how we were treated was significant and left me questioning whether I was afforded the same level of respect and customer service. As a customer, I expect transparency, professionalism, and respect. If there is a legitimate reason for a higher price, explain it. Don't assume a customer can't afford a purchase when they've already committed thousands of dollars toward it, and ensure every customer receives the same level of courtesy and professionalism. I encourage anyone shopping here to compare prices with other jewelers before making a purchase. Doing so saved me thousands of dollars.

I used Olde World to redesign the setting of my engagement ring. After wearing it for almost 25…read moreyears, I wanted to change the 1ct oval diamond from a traditional platinum four-prong cathedral setting to a modern bezel. They did an amazing job! I wasn't sure how it was going to come together. They had me come back to see the platinum bezel piece and I approved the work and I had an idea of the cost. When I went to pick it up, I was so wowed that I cussed...a few times haha sorry guys! The bezel fit the diamond and head of the ring perfectly. The designer made curved cutouts on the sides so the light shines through. The diamond is secure and sits lower, exactly what I wanted. Thank you so much!

I recently visited Lourdos Jewelry Store for a ring inspection and cleaning, and I had a great…read moreexperience. The clerk did an excellent job explaining the entire inspection and cleaning process, making me feel comfortable leaving my ring in their care. The cleaning took about an hour, and my ring came back looking absolutely beautiful. Everyone on the staff was friendly, welcoming, and professional from start to finish. I highly recommend Lourdos Jewelry Store if you're looking for quality service and knowledgeable staff!

Absolutely, Jim Lordo is the owner, great staff and they give good service, their suggestions…read morehelping you in designing your favorite jewelry is awesome

I had a great experience. Van is knowledgeable and thoughtful and patient and just a great person…read more Can't recommend it enough.

The team there is so nice, very knowledgeable and helpful. They helped me & my Fiancé pick out our…read moreperfect rings and for them custom ordered in time for our wedding just a month before the big day!

The staff at Rays jewelers is attentive and friendly. They are also very knowledgeable.read more

There was no box. I literally came in with 1 pair of stud earrings. One of them was broken.read more

Exceptional Service and Craftsmanship! I had an amazing experience at Sophia's Jewelry Studio in…read moreKirkwood. They are incredibly personable and made us feel right at home. They are truly knowledgeable, welcoming, and offer the best custom work in town--highly recommend! Welcoming Atmosphere: Family-owned, warm, and attentive staff. Customization: They can create, repair, or restore jewelry to look brand new. Expertise: Quick and skilled service on repairs and custom pieces.

Tony is our go to for anything watch related. He's the best watch fixer!…read moreThank You Tony!

I cannot sing their praises enough. Adler's is family owned and you can tell. Jessica is amazing…read more When my fiancé and I were ring shopping, we stumbled upon them one day and decided to go in. We were seated right away and Jessica helped us for an hour look at all our options. No appointment needed! The prices are fair. They never try to up-charge you but I appreciate that they're honest about what to really invest in with your ring. They can work with your budget to find a great fit. Now I wear a stunning engagement ring and we're getting our bands from them too! It's just overall a very honest place with a welcoming experience. We always feel listened to and valued. I just love working with Adlers. I know we will be lifelong customers. Can't recommend them enough!

My husband and I went on a whim after searching for jewelry stores in the area. Amazing customer…read moreservice and fair pricing. Will return again!

Rose is a magician!! I came in to get a silver ring resized and she did a fantastic job will be…read moregoing back to them and HIGHLY recommend them!!

Raj and Neena are super sweet and lovely to talk to. They showed my fiancé and I so many different…read moreoptions of items we were looking for and were very knowledgeable as well. My fiancé is in love with his new jewelry and we plan and shopping there for more soon!