This our 8th year with South Valley Pool Service is still give it 5 stars! Thank you Reno and Matearead more

We've always have a great experience with South Valley Pool Service. Reno is incredibly…read moreprofessional, super friendly, and clearly knows what he's doing. He takes the time to explain things and makes sure everything is done right. Their pricing is also very reasonable, which is a huge plus. Matea is just as wonderful. She's sweet and kind, and always quick to reply to any questions we have. Communication has always been easy and stress-free from start to finish and for every pool projects that we need. Highly recommend South Valley Pool Service if you're looking for reliable service and genuinely great people!

My filter and pool are not only clean, but they literally look so brand new. I was embarrassed to…read morehave people over for swimming this summer and now I'm genuinely excited. I don't know why it says closed, but this company is definitely still operating.

I had a crack at the bottom of my DE filter which I have had for approximately 2 years. The filter…read morehad been leaking for 3 days. I had tried T Rex tape to fix it but it did not work. It was still leaking. I previously had Chris clean the DE filter about a year ago. I called Chris a week ago and he said he would come on Wednesday July 17 with a used Jandy filter to replace the DE filter. He quoted me a price of $750 which included the cartridges. I thought the price was reasonable. He also gave me a 2 year warranty on the filter. He came on Wednesday July 17 with Jesus who helped him install the Jandy filter. He did haul away the bad DE filter. The pool seems to be working fine now. I would recommend this company to others looking for pool repairs.

We purchased a hot tub from Dan Clark, he is very helpful and was patient with our questions, he…read moreinstructed us on the installation details. It has not been delivered yet, while we prepare the site they will store our tub. After the delivery I will post another review. Mike and Sue

Was curious about this secondary location for the HotTub Warehouse since the one in Santa Clara has…read morealready been reviewed so highly. I was happy to discover that salesman Steve there in Gilroy is incredibly knowledgable, helpful and low pressure (I for one cannot tolerate that sort of stress) and there was a wideselection of hot tub models. We discussed our needs with him and after some comparison shopping finally decided upon on a Caldera Seychelles (really glad we didn't impulsively go with Costco for this decision!!!) Steve was even able to recommend an electrician who often hooks up this brand and has an ongoing relationship with HTW. My wife had some real concerns about access to our yard but they were dispelled once we did a facetime video call down our pathway and clarified the dimensions needed. When it came time for delivery it was fascinating how professional and careful the crew was, like a brutish ballet! Now basking in the glorious 102-degree temperature of our tub, as our tensions melt away we now think that this might have been one of the better decisions of our life!

Expert care for our complex pool - nearly a decade of excellence…read more Cory and his team at K&J Pool Service have maintained our complex pool with an infinity edge and multiple features for almost 10 years. Not every pool service can handle the intricacies, but Cory's expertise keeps everything running perfectly. He is always reliable, honest, and professional. Our pool looks stunning year-round. For pools in the Morgan Hill area, K&J is the only choice. I highly recommend it!

The first thing K&J Pool did was add a large quantity of copper, 'Blue Ray XL,' without my…read morepermission/ prior approval. The pool had been very clear since we had just changed providers and it did not require an algicide. It's not removable once poured in. We paid for service every month all autumn and winter. The bills were always hard to decipher as to which service period it covered. Later, they tried to charge me for December's in April despite not having showed up for several weeks during that timeframe. Communication/responses to my enquiries were largely non-existent. In May, several additional charges started appearing that were unspecific. I asked Tyler in person if the pool was safe for my children to swim and he replied yes. I asked him if the salt was OK and he said something like it was hard to tell. My kids then swam in mid-May during a heat wave. I took a pool sample to Leslie's a few days later out of curiosity and it failed abysmally. Free chlorine was 0.1 when it should be 1.0-4.0. The salt was 1200 when it should have been 2700-3400ppm. Everything was out of range. pH, phosphates and alkalinity too high. Calcium too low. I hope my children don't get sick. When he responded to my cancellation he had the nerve to claim our pool was locked that one week, which is simply not true. On the contrary, the gate had been open when they didn't show that one week because we were working outside all day. Would it have dropped so precipitously after just one week anyway? Should not have.

David was recommended to us from our pool repair guy. We "didn't know what we didn't know" and our…read morepool chemistry was causing damage to our pool and equipment. David came and gave us a very valuable 2 hr seminar and tech session that I think will make our pool water more comfortable, safer, and easy on our equipment. He is VERY knowledgeable, easy to understand, responsive and practical in his advice. I highly recommend him!

David is a wealth of information about pools, from pumps and electrical, to robots and chemistry…read more We are so lucky to have his expertise here in town! He can help with odd chemistry issues that are interfering with keeping your pool sparkling and is generous in training homeowners to do that for themselves if they'd like. For every part of maintaining and equipping our pool, we are grateful for his knowledge and help!

I usually provide very good reviews on Yelp…read more Unfortunately, Cali Pools is truly is not getting a good review from me. They were our pool maintenance company. We terminated them. We asked for a quote to install a pool heater. When we received the quote, they required a 50% down payment. We gave them the 50%. That was months ago. As of this date, they have not installed the pool heater. They started to repair our pool sweep. It needed a very common part, available from Leslie's Pool. As of today, the pool sweep has not had not been repaired. We finally had enough, and fired them. I give a poor review, which accurately represents their level of service. We are very disappointed with them and recommend caution to their customers

I've used Cali Pools for over 5 years and they are very reliable! They are at our pool each week…read morewithout missing!! If they do miss our day of service the call/text and let us know they'll be there the next day. They keep our salt water pool chemicals at just the right levels. The pool is ready for us when we want to use it. I highly recommend them!!!

My pool was green, my husband had tried to correct the issues but my pool was green…read more I called K&D because I was tired of not being able to swim and two visits later my pool is cleaner then it has ever been!!! It sparkles. I called on the weekend and Dennis (the owner) was at my house on Monday to asses the situation. On Tuesday my filter was cleaned, pool sweep optimized, and the correct chemicals added. Wednesday I could see the bottom of the pool and Thursday it was clear!!! I'm signed up for weekly service now and it's so nice not having to think about pool maintenance at all. I 100% recommend this company. They are fast, friendly and efficient.

Since there highly trained & knowledgeable technician (Greg) left the company since (October 2019)…read moreof last year (the past 4 months) the quality & detail of service has drastically declined. The employee replacement (Juan) does a ok job, but have notice a hit & miss job within the past 30 days (February), as it usually takes the technician 15-20 minutes to service my pool/hotub, he has come and gone within 5 minutes, forgetting to brush bottom and sides of pool, changing pool catch, etc. Also, I tested the pool myself as I have strip kit I purchased from a different vendor (Leslie Pool Supply), the readings were way off as they put too much chemicals in the pool, I needed to verify this with another pool expert who came out and he confirmed exactly what I projected, K & D Quality Pools messed up my pool/hotub (look at attached picture) as you will see not normal to have these shampoo bubbles. The straw that broke the camels back is I get weekly service on Tuesday's well on 2/11 came and went, no service, no phone call message, no heads up, no text message, no email, just a flaky & unreliable company that doesn't know how to communicate with there valued & loyal customer. I kept my gate unlocked the entire day from 7am to 9pm, I was not happy about this. The research I have done, 80% of homeowners keep there side gates locked for security & liability reasons, this gives me peace of mind. Well, I get a phone call two days too late and they gave a lame reason of windstorm issue which I don't believe. Well, during that week I found a new company that is highly respected, that will start on March 1st, recommended by my client who has been very happy. K & D Quality Pools just lost a outstanding customer, which in this day & age must be difficult for them to retain there customers.

Cannot say enough good things about South Bay Pools. Jiman and Pablo did a beautiful job on our…read moreplaster and hard scape project. They have their own crew (do not outsource most of the job - exception concrete hard scape and coping/tile), I was impressed how polite they all were, and how hard they worked staying late to get the job done, ALWAYS cleaning the job site. The end result was a beautiful finish on time and on budget as proposed. They are reasonably priced and just enjoyed their professionalism, how often they visited the job site to check on the progress and communication with us. I highly recommend. We love our new pool. Thank you Pablo and Jiman

NON-responsive and ghosted.....I cannot speak for their workmanship as they never did the job. I…read morewas planning on hiring Pablo to do my pool replastering, but when I decided I wanted to have a permit pulled for the work, he completely ghosted me. I left 3 text messages and even gave him an out to say he no longer wanted the business so I could get other quotes and he did not even respond to that. I suppose it is best to know ahead of time that the person you hire will not be responsive.