I love and trust Dr. Chamberlin. I've been her patient for many years. She spends ample time with…read moreher patients, listens and is very thorough. I'm also very found of the Nurse practitioner Jake. I recommend this Doctor's office to anyone looking to find a wonderful and caring Doctor.

Dr chamberlaine is a fair good doctor but her staff and the front desk are the absolute worst ,…read morethey take things personally and punish you by giving you long away appointments and they never let you talk to the doctor. I left at least 9 messages to talk to the doctor but they wont give it to her , they are extremely rude and non responsive , they never answer the phone and the message box is always full so patients dont leave messages so they have to work . I left this doctor and will never go back to her.

I have gone to Jason Kurtz for many years, until we had to extract our entire family from his…read morepractice. In the very beginning when he first started and was a brand new doctor, he was awesome. Now he's a total jerk and he has his uneducated office staff and PA running the business. just a few of our most prominent issues: 1. I was extorted by the front office, that he would not see me unless I paid a missed appointment, which I did not schedule. 2. The office refused to treat me, for a raging bladder infection that they tested me for, even though I'm a regular annual patient. I refused to pay the $50 to come BACK to the office the same day, for the RX. 3. His physicians assistant incorrectly diagnosed me as having HPV. And I had to go to another doctor for an incredibly painful procedure, all for nothing. I did not have HPV. 4. In my opinion Kurtz now has a God complex, he didn't used to. ***5. THEY REFUSED TO TREAT ME, AFTER I LEFT MY URINE SAMPLE....UNLESS I PAID WHAT FEELS LIKE A $50 EXTORTION FEE, in order to give me my prescription. When the doctor says they don't hold back care because of an unpaid balance, that is entirely incorrect, and I believe he's lying. His behavior is reprehensible, and he is fully aware of this. Don't say you weren't warned. ....*add the fact that he stands by his uneducated and extremely unprofessional staff, says even more. Do better Dr Kurtz. We ended up going to Dr Annette Bernhut in Orange and she is AWESOME. She cares about you as a person, vs you being the enemy

This place has gone down hill. I had been going there for 5+ years. I used to be able to call and…read morespeak to competent assistants within seconds. No more. Now I get 15 minutes plus waiting each time and incoherent assistants. Last time I left a message for the doctor, I had to repeat a simple question 3 times because they didn't understand it the first two times. Of course never heard back from them. I don't know if they even relayed the message. The doctor is still great so it's a shame but time for a new one.

I've been a patient at YLPF for over 25 years and I'm so disappointed in the front desk staff!…read moreThese two girls have the worst attitude I've ever seen they don't greet you properly and they act like your a burden if you ask them to do anything extra like get off their butts to print out anything for you! I wish it was back to the old days when people were happy to have a job these girls need to find a new line of work and go back to bed! I never leave reviews but this has to be said and I'm sure a lot of other folks feel the same way! We want Christine back she was always aggressive but we all appreciated that. VERY DISSAPOINTED

Excellent doctor - who cares about his patients - he has been my doctor for over 20 years …read more Delivered my son over 22 years ago. I never ever felt rushed when I came for a visit ! He just retired - and I'm lost - it will be very hard to replace him - I wish him the best of luck and thank you again for all the years of wonderful caring!

I need to get a prescription refilled and they are making it impossible. The patient portal won't…read morework. They won't return emails or voicemail messages. I gave up after 40 minutes on hold. If they denied my pharmacy refill because I need a 6 month appointment, they should be contacting me . This should be a lot easier

It pains me to write this review because I have been a patient at Caduceus for more than 20 years…read more Unfortunately, the quality of service has declined significantly in recent years. Most recently, I spent 19 minutes on hold just to schedule an appointment. The staff no longer seems as welcoming and attentive as they once were. In addition, the online chat feature--which made it convenient to schedule appointments and communicate with providers--has been removed, making routine interactions much more difficult. As a result, I have decided to switch to another healthcare provider. The difference in service was immediately noticeable: my call was answered in less than two minutes, and my appointment was scheduled within five minutes. After more than two decades as a loyal patient, I am disappointed to leave, but the current level of service no longer meets my expectations.

There is no excuse for diagnosing and prescribing meds to a patient before tests come back with a…read morenegative. Not good...not good at all. I must go to a different doctor since the diagnoses was wrong.

Dr. Hall has been my primary care doctor for years now and I have been extremely happy with his…read morecare. Fortunately I am pretty healthy but I still usually see him once or twice a year for some random thing in addition to my annual physical at the end of the year. He is always very pleasant and is an excellent communicator. I always have questions about something that may or may not be related to my current visit and he is always happy to take the time to listen, understand, and answer them all. I never feel rushed at all. His office runs very efficiently. I always schedule afternoon appointments which is usually when most medical offices get backed up. I have never had to wait more than a few minutes past my scheduled appointment time to be seen. The medical group has a diagnostics department downstairs. When I was in to see Dr. Hall earlier this month, he sent me downstairs to get a chest x-ray. Fifteen minutes later I was back in his office to go over the findings without having to come back for another appointment at a later time. On the rare occasions when I have needed a referral to an outside specialist, I have always been very happy with the doctors referred. This includes my current dermatologist who I still see a few times a year for checkups and periodic procedures. If I have a medical issue and it is not on the weekend, Dr. Halls office will usually be able to fit me in to be seen within a few days. It is always best to see your regular doctor instead of a random nurse practitioner at an urgent care whenever possible. If I do end up having to go to the urgent care in the same business center and I'm not feeling better soon, I can always get a follow up appointment a week later with Dr. Hall instead of going back to the urgent care. The Caduceus online patient portal is excellent. In addition to being able to access all of your medical records and request refills, you can send a message to Dr. Hall anytime and usually get a reply the same day. The websites "chat with us" feature is also great. Instead of calling and waiting on hold, Krystal who usually answers the chat quickly always promptly takes care of any questions or issues I have. Michele in the billing department has also been a great resource whenever I have insurance issues. I highly recommend Dr. Hall if you are in need of a primary care doctor.

I am so happy to have Dr. Cheng for my primary care doctor. He cares and listens. His office…read morestaff is wonderful, Nurse Maira is fantastic, and Physicians Assistant Angela is wonderful as well.

I am writing to express my extreme frustration and concern regarding the Healthy U customer calling…read morecenter. For the past week, I have called three separate times to get my husband's essential prescriptions refilled (Diabetes and Thyroid medications). Each time, I was assured the message would be relayed to the doctor, yet no prescription has been sent to the pharmacy. It is clear that the correspondence team is failing to contact the doctor, creating a dangerous gap in patient care. My husband has been without life-saving medication for 3 months due to these administrative failures. This is not a doctor issue; this is a systemic failure of Healthy U's communication. The lack of follow-through and poor customer service is putting my husband's health and safety at risk. I expect an immediate resolution and for these prescriptions to be sent STAT." if anyone has the better contact information to drs clinics please let me know ! Thank you

Very rushed visit with Dr Engle, 1st time seeing her and she asked me (after coming in for…read moretreatment for chronic issues) she asks me flat out "why are you here, now?!" I gave the obvious I hoped to treat it myself and at times it becomes too difficult in terms of comfort to be mobile. Lady was very apathetic, didn't make eye contact when visit was over, opened the door with one hand as she sat at the MD laptop and I was basically dismissed. I think it's time to switch back to Hoag. This is chicken fried awful

This MD truly doesn't care about her patients. Rude and very rushed never takes the time to…read morediscuss your case. - MD and staff just don't care about you.

Dr. Berry has been my doctor for close to 20 years and throughout all those years he has proven to…read moreme that genuine, caring doctor's still do exist in this world. He holds true to his oath to help his patients the best way he knows how! I am lucky I found him as my primary care physician!

Called last Friday to see if they could see me short notice. Dr Berry was my PCP when he was…read morelocated in the Ralph's shopping center. I explained to them Friday that lately I've been extremely sick. I confirmed my insurance was okay. I called as soon as they opened Monday morning, just to confirm the time I could come in, and suddenly they don't accept my insurance, and were extremely RUDE. If I were any of you, I'd find a different clinic.