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    Olivia Grace Bridal

    4.7 (64 reviews)
    Closed 10:00 am - 6:00 pm
    Updated 3 months ago

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    Jazmyne M.

    My bestie had an appt to try on dress on a Sunday morning. There was only one other bridal party in the facility which was nice because it wasn't crowded at all. We were paired with Alyssa and Alice who both did a phenomenal job helping my friend narrow down details to find the perfect dress. We had no idea that she could or would pick a dress just on the first day looking, but Alyssa and Alice made the process so so fool-proof and really we're attentive to my friends likes and dislikes. The facility is beautiful, clean, and they have an amazing variety of dresses. You are certain to find your dream dress! The ONLY thing that my friend and I both agreed is that Alyssa talks WAYYYYYY too fast. Some parts of our time with her felt rushed, especially the end when we were getting ready to sign and pay. While the entire experience was very pleasant, the last part felt like "okay, you got your dress, let's get out of here." My friend and I were baffled and had no idea what she was even saying while she was reading the contract so we were sure to get a copy of the contract to read it through. I understand dress picking can be a long process but being rushed at the end was unfortunate and made the experience seem a little less genuine.

    Alexis H.

    If you're on the search for your perfect wedding dress and want to have a unique, charming and fun wedding experience with your closest friends/family this place is for you!! 100000% GO HERE. I want to first start off by saying each of the ladies that run this place are SO awesome, very kind and warm hearted. There is such a great amount of dresses, they are broken down by style & you get little clippies to put on dresses you like. There is a ton of space for different parties to be trying on dresses at once but it still feels SUPER intimate. Which I think is important for this part. My stylist was Joanna (SHE IS THE BEST) and I'm so sad I don't get to try on dresses with her anymore but I'd highly recommend her She was so great with the company I brought (twice haha), talked thoroughly about the process with myself & them, was able to find so many styles within my budget and was on top of it all. I was starting to get a little stressed I wouldn't find that perfect dress after leaving the first time, but then what do you know, a couple days later Joanna calls me and tells me about a new dress that just came in and she knows it's EXACTLY what I was looking for. Folks, she was on the money!! I ended up picking that dress and buying it on the spot.

    botched hemeven  after "press"
    Amber R.

    Your experience with your bridal salon does not end the day you say "yes", if it did, then this would be a four or five-star review. I'm taking one star off for communication. I understood per the payment fine print that sometimes the estimated arrival date is just an estimate. What I did not anticipate was for the arrival date to go and come with no phone call, email, etc about what was happening. The dress was estimated September '24. My dress arrived on November 3rd for my November 13th wedding. I had to call in early October asking for an update and got nothing other than "we will let you know". Another star off for professionalism, when my mother personally went to the store in very early November for anything more of an update than "it will be here", she was told it was "normal" to not have the gown three weeks out. Anyone in the wedding industry knows that is not true. Again, all update inquiry correspondence coming from our end, not theirs. Finally, one star off for the rushed work their alterations team did. They offered to comp the alterations after the wait and stress they put me through, but I wish I had just taken my gown and left because the rushed hem work caused my gown to "flip" upwards due to the poor hem job. I did notice it at the final fitting and they did "hot press" it which did nothing but I was so over it at that point that I just had them bag it up so I could find another solution. I was so lucky to have an amazing friend who was able to correct it. My friend let me know that no "hot press" would've corrected the issue. It was simply a poor, rushed job. (My final fitting ended up being November 5th, with a November 7th pick-up, giving my friend just one week to correct their work) I will give credit that the shopping experience was fun and special and the selection is great if you love drama and glitter like I do. However, no one should have to question if their dream dress will arrive and have to hunt down real answers the way I did. I value honesty so much and if they were transparent from the get-go, maybe this would be a different review. I just wish when I ordered the gown in April I knew what journey was ahead of me. I feel like the "taking your gown home and knowing it's waiting for you in a closet" is such an irreplaceable type of memory I don't have because I spent what should've been my final fitting months wondering if it was going to arrive at all.

    Poorly assembled strap

    I am writing this review as a Maid of Honor strictly about the post-alterations experience at Olivia Grace Bridal. The try-on and buying process as well as the first fitting were satisfactory experiences. The out-of-town (300+ miles) bride purchased a beautiful Maggie Sottero gown in September. Her first fitting was on January 6 with a second scheduled for January 27. Due to tragic circumstances, the bride was unable to attend the second fitting. I was tasked with collecting the gown from alterations. Once the gown was tried on in the bride's home, we discovered several inexcusable mishaps with the alterations. There are issues with the trim, inconsistencies with straps, twisted boning and more. An email with photos was sent to the shop with a request for resolution and/or compensation. I was contacted by the owner, Razil, within 24 hours to request that we speak on the phone regarding the issue. Razil expressed sympathy for the tragedy surrounding the bride, then quickly began to speak about herself and how much she values her reputation as a business owner. She told me that she opened her alterations department 6 years ago and that her team serviced 756 brides in 2023. She mentioned that the person who completed our alterations has over 40 years of experience. Razil explained that most of the flaws in the photos were because the bride "was not properly dressed" - knowledge that only comes from in-house training and lessons at a final fitting. She proceeded to offer a justification for each flaw. When asked if she was proud of the work that her team presented, Razil danced around the question and did not provide a clear answer. The non-answer spoke volumes. The call ended with the resolution that the bride would be reimbursed for the alterations. Razil requested that I email her the bride's credit card information because she did not have the ability to reimburse without it. The alternative was a check, so we agreed that the check would be sent that day along with an email confirming the send. I never received that confirmation, nor did I receive a response to two subsequent follow up emails. When the bride did receive the check, her last name was spelled incorrectly. A follow up email to Razil was answered by her accounting assistant/husband, Luke, with an offer to send payment via Zelle or expedite the shipping of a new check. The replacement check arrived within the week with no error. Although our experience may be a rare find with Olivia Grace Bridal, I cannot in good faith recommend that you spend hundreds of dollars on alterations at this boutique. The absence of quality control, poor attention to detail, and lack of professionalism have only amplified a tragic situation. Save yourself the stress of uncertainty and take your gown elsewhere for alterations.

    Victoria O.

    Where do I even begin?! My experience with Olivia Grace Bridal was a DREAM!! From the moment I walked in, the entire staff made me and my squad (Mom, Aunt, future MIL and MOH) feel welcomed, especially our Sales Associate, Grace Hamilton. She sat us all down in a beautiful dressing room, explained the dress finding process and asked me questions not only about the styles of dresses I liked, but also about my soon-to-be husband and our love story, how I envisioned him seeing me walking down the aisle, etc. She really led me through an array of emotions as we tried on dresses and she was so keen on my feelings in each one - stopping to ask how I felt before revealing them to the group. Needless to say I found my DREAM dress and I owe it all to Grace and the countless options at Olivia Grace Bridal. Highly, highly recommend!

    adorable robe  for the bride to wear while trying on dresses
    Jessica N.

    Came here looking helping my best friend find her wedding dress. This boutique did not disappoint. Everything was so cute and very bridal. The selection of dresses were awesome compared to the other Bridal boutique we had been too. The stylist assigned to us was Kinsie and she was awesome. We absolutely loved her and she made the visit fun. In the end it was a successful trip because, the bride to be said yes to the dress!

    Kayla H.

    I can't recommend Olivia Grace enough! From start to finish I was blown away with the service and care I was given from the ladies there! Sarah was my consultant and made me feel super comfortable the entire time. Out of all of the shops I visited, Olivia Grace and Sarah made me feel the most beautiful when trying on dresses! As a plus size Bride- I was always worried I would not have a great experience while trying on dresses and worried I wouldn't find something to even try on but I was completely wrong. Thank you ladies!!!!

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    2 years ago

    Wonderful service. Beautiful selection. My future daughter in law was so happy with her choice. Loved the experience.

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    3 years ago

    Incredible staff and selection! The space is beautiful and they create an incredible experience.

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    3 years ago

    Beautiful shop with wonderful sweet Associates that know everything there is to know about designer wedding dresses!

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    Page 1 of 2

    Ask the Community - Olivia Grace Bridal

    Review Highlights - Olivia Grace Bridal

    As soon as I said yes to my dress, Razil brought out some champagne for us to celebrate the exciting moment!

    Mentioned in 7 reviews

    Read more highlights

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    Olivia Grace Bridal - bridal - Updated June 2026

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