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    Before the "gloss" -- with highlights and dimension
    Renee M.

    No one wants to pay top dollar to have your hair damaged, be demeaned by a stylist in front of the salon owner & his client, or patronized. But that was my experience at OLP. I met Mark Cole at another salon where he gave me a $300+ keratin treatment. He told me he was moving to a new salon & suggested I follow him. It was closer to home, so I agreed. All was good at first. I was getting regular cuts & color, not questioning costs, which were definitely on the high side, right up until the color started to fade in barely 2 weeks. That didn't make sense to me because a good color has always lasted 3 1/2 to 4 weeks. This one was quickly fading on both sides & at my roots in only a few days. He told me that was because I was "turning completely gray" & not his fault. That made me feel terrible. Then he suggested I come in after hours "in an old t-shirt" & he would touch it up & send me home to wash it out & blow it myself so he wouldn't have to charge me. Never has a good, expensive stylist not done a correction at the salon. He said the only way he could do it "without charging me again" would be for me to do the wash & style myself. Ultimately, he finally agreed to do it at the salon the day after Christmas, the day before my birthday, but it was awkward & weird, with him being noticeably upset, so I just stayed quiet the entire time. It wasn't about the money at all at this point, it was about attitude & making a loyal client who spent good money with him feel terrible. I booked a next appointment anyway to get on a regular schedule to avoid this from reoccurring. I arrived for that appt hopeful. Mark cut my hair & all seemed good, but as we were finishing, he suggested a "gloss" to "tone down my highlights" which he said were turning "brassy". A "GLOSS." Ok, one more service to pay for, but I thought "shiny". Little did I know, gloss meant a DEEP BROWN color, completely covering up all of my highlights. Just FLAT, DARK hair. I was sort of stunned at the result & asked if it would lighten up. He assured me it would & discouraged me from washing it for a few days. I went 2 days with friends & colleagues commenting on how dark it was, looking in the mirror feeling completely pale & washed out. I texted Mark, asking how to lighten it because the first wash did nothing. He then encouraged me to wash it TWO to THREE times PER DAY, using shampoo, baking soda & dishwashing liquid! This was stressful while I was trying to work, have Zoom meetings with my team & clients and have to race to wash my hair 2-3 times a day & restyle it in between. With ZERO luck lightening it, I reached back out to him to book yet another appt to get it lightened (see below), with the first available being in 5 more days & the same evening as a belated birthday dinner I had set with friends. The appt was set for 5:00, with my birthday dinner 20 minutes away at 6:30. Later that day, Mark texts me he's running late & asks me to come in at 5:20. I explain that I can't due to the dinner & that I needed to get the dark brown toned down. Well, evidently, that upset him. I get to the salon at 4:50 for the 5:00 appt & he looks straight at me in FRONT of a client & well within earshot of the owner & his partner and says in a VERY SHARP TONE, "Did you read my text? If not, you'd better!" What!?! I looked at my phone, nothing. So I sit there & wait, knowing I'm now going to be late to my own birthday dinner. His client finishes & leaves and he approaches me IN FRONT of the owner AND the owner's partner & starts SCREAMING at me. Basically, he puts everything on me, that he can't make me happy, that he's not the stylist for me, etc., never once admitting the gloss was his idea, that the color is too dark for me, & says he will NOT do my hair. I immediately got that sick feeling you get when a bully is berating you. The owner's partner just stood there after shutting the door to help mute how Mark was berating me, but didn't stop him from yelling at a client. When I spoke up, Mark stormed out. The owner's partner walked over and gave me a card for another stylist in the salon he said "would be better" while repeating how "beautiful" my hair was, how "great" I looked, etc. He also said there was nothing they could do because the stylists are "only renting" chairs. WHAT!?! It was the ultimate dismissal of my feelings & a solid gaslighting job coming from someone I'd never met who had just watched one of the stylists in THEIR salon scream at me. No apology at all! Come on! Apologize for the temper tantrum & stop the gaslighting! I reminded him I had a birthday dinner to get to & asked him to have the owner call me, which he NEVER did. Good luck to them! Word gets around quickly in Palm Springs. Keep treating good clients this way & watch your business go down the drain! Try some common courtesy & anger management courses for your renter stylists! (PS -- I waited almost 2 months to post waiting for the owner to contact me. He never did.)

    Cut and highlights by Jason at OLP Salon

    I am truly ecstatic with my results after visiting Jason at OLP Salon! His precision and attention to detail has people stopping me in my tracks to compliment my look. Jason showed me how to embrace my natural curls and show them off instead of hiding them as I've done for so long. And now I have these beautiful blonde tones that make me feel youthful, thank you!!

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    7 months ago

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    3 months ago

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    3 months ago

    Beautiful space, delightful environment and people, and most importantly excellent stylists and service.

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    8 months ago

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    1 year ago

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    1 year ago

    Jason is amazing! He is caring, knowledgeable, and fully explains what he is doing. I recommend him with no hesitation.

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    Ask the Community - Olp Salon

    Review Highlights - Olp Salon

    I had a fantastic experience with Mark Cole styling my hair this morning!

    Mentioned in 13 reviews

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    Tim Weber Salon - Before: too heavy for summer

    Tim Weber Salon

    5.0(49 reviews)
    3.9 mi

    I don't usually write reviews, but this one's earned…read more I went in asking for something specific: a loose, natural style that doesn't rely on product. I didn't want that stiff, overdone look--just something that moves, sits right, and still looks good after a full day. Tim got it immediately. He took off a lot of weight, cleaned up the shape, and layered it in a way that actually works with how my hair behaves instead of against it. The result is low-maintenance but still looks put together. The real test? Wind, work, time... and it still looked good hours later. That's a skilled cut. Posting before and after photos because the difference is real. Highly recommend if you want something natural, not overstyled, and done right.

    Fabulous salon! Great welcoming atmosphere, fantastic furniture and decor. And then there's Zac,…read morewhom I found through other Yelp reviews. I have longish curly-wavy hair, and it can be challenging to find a stylist who really knows how to work with that kind of hair. Zac does know. He has extensive experience, and it shows. We had an extensive consultation (and Zac had also asked me a number of questions via text prior to our appointment). I wanted some of the length off and to refresh the style, and said that I was open to his ideas. He told me to advance what he was going to do, kept me advised all during the process, ended up taking off about 3 inches and somehow cut it so it looks like I have double the amount of hair I did when I came in. I have never had a better haircut. I have waves and curls that I didn't think I did, it's easy to wash and maintain (he recommended products that he used on me, and I did get them, and they are excellent), and my hair looks good all the time now. Zac also showed me how to use the products, which makes my at home styling much better than it ever was. I'm definitely returning, in fact I have my next visit booked already. Wonderful stylist & wonderful salon!

    Photos
    Tim Weber Salon - Tim Weber cutting my hair

    Tim Weber cutting my hair

    Tim Weber Salon - Relaxing shampooing

    Relaxing shampooing

    Tim Weber Salon

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    Nancy Z Beauty

    Nancy Z Beauty

    4.8(77 reviews)
    2.5 mi
    $$

    We had a girl's trip to Palm Springs and planned to have a photoshoot done. To make the trip extra…read morespecial, I arranged for makeup and hair to be provided for the girls prior to the shoot through Nancy. Corresponding with Nancy was so easy and arranging for the setup and time was a piece of cake! There were four of us and two of us wanted both hair and makeup. As we were getting done, the two other girls decided they wanted their hair done as well and Lidia (Nancy's hair gal) was able to accommodate. Overall, we had the best, most pleasant experience with Nancy & Lidia. We had great conversations and even learned about a couple of her products, tools & tips! Highly recommend! We were ready in a timely fashion and because we all wanted "natural looks", we were all picture perfect!

    I am absolutely gutted to be writing this review ahead of schedule but I really wanted to share how…read moreamazing Nancy is. I was meant to get married April 4th at Korakia and I visited Nancy last December for my H&M trial. Unfortunately I had to postpone my wedding to November due to COVID-19, and Nancy was already booked for my new date. I was so gutted because she not only is an AMAZING makeup artist, but a genuine and lovely person. I'm the ultimate introvert who doesn't have the best self confidence so I was nervous about going to my trial but it ended up being one of the highlights of our trip. (My fiancé and I come from Brooklyn, NY). She made me feel so at ease and really listened to what I wanted. I found in the past artists can just put on your what they think is best without representing your ideas, NOT Nancy. She not only incorporated color/style elements I was interested in but she made them perfect to fit my complexion and makeup goals. I kept telling her I felt like a movie star getting this kind of treatment! The reason I was so interested in working with Nancy was from looking at her IG. She really enhanced the natural beauty of each client instead of covering them up. I found I looked like a "better" version of myself, not like I different person. She is crazy talented and again I'm so sad she's already booked for my new date but I TOTALLY understand why. You'd be silly not to book her for your wedding or special occasion. I also am unfortunately blanking on the lovely girl who did my hair but she was amazing as well!

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    Nancy Z Beauty
    Nancy Z Beauty
    Nancy Z Beauty - My makeup was flawless! Photo by Heather Anderson Photography.

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    My makeup was flawless! Photo by Heather Anderson Photography.

    Olp Salon - hair - Updated June 2026

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