Furnace replacement service. Fast quote. Fast scheduled installation. Lowest of 3 bid estimates, so…read moreI guess good value. Quality, miked feelings. Left some dirty footprints on carpeting. Did not clearly explain Alliant Energy rebate or lack thereof. I've had vendors in the past where a utility rebate was available, just take care of the paperwork for me. 3 1/2 stars?

Replaced our old broken furnace and despite the cramped location (a tiny utility closet) and…read morevarious other unexpected surprises (wonky wiring by previous owners, etc) were super friendly, patient and efficient. Will definitely use them again as the opportunity arises.

I've worked with Andy's several times -- Kevin, who may be the only guy? -- and he's great. He…read moreclearly loves solving problems and I really get the impression he's honest. The first time our furnace was leaking water. He fixed it for not much money (I don't remember how much), warned us if it happened again we'd probably have to replace it, and that was like a year or more ago. All has been fine. The second time was the first really hot day of the year. Our AC stopped working. He came out right away, did a great, fast, and very competent job, and fixed our problem for $200. I trust this guy.

3/12/2025 Just had Tim Waller out to service my HVAC system. No problems, but good to keep up on…read moresemi-annual check-ups for furnace and heat pump. Tim went right to work, explained things to me, and is a very pleasant workman to have at the house. Andy's takes good care of my system! June S.

This company by far is the worst company I have encountered. They have had a work order for my…read morerental property for over a week now and have yet to make contact with the tenants to get inside. They don't answer their phones or return messages or text! I would highly recommend going elsewhere, they don't have the man power to run a great business therefore you get shitty customer service and bad business.

From the owner: Heating and Air Conditioning installation and repairread more

I had two furnaces installed roughly 15 years ago. They worked fine. The price was reasonable. I…read morecalled them back recently And they didn't show much interest. I got no consideration as a former customer for repeat business. I guess my heat exchanger hadn't been registered Or something to that effect. If it wasn't registered at the time This stated warranty will not be honored. I thought my contractor let me down I thought they should have seen to it instead of expecting me to do it. Putting a new furnaces is a highly distracted Consumer experience And with the amount of money involved the contractor should be taking this responsibility. I tried to give him more business but I was just treated like they treat everybody else so I had to go to a different contractor. It's hard to get good info but people should check BBB and check datcp State of Wisconsin consumer protection. That's about all you can do because just about everybody's out to screw you one way or the other. You know unless you know somebody personally.

We called Rock Valley for an estimate to replace mom's furnace. They were on time, actually did…read moresome troubleshooting, and got the response to us. It included best, better, and good options. Highly recommend.

Matt was great. He replied quickly when I first reached out, made an appointment to look at the…read moreproblem and give me an estimate, showed up on time, gave me the estimate, then came back and did exactly what he had said he would do, plus explained what he was doing and gave me some great advice, and ended up charging me a little less than he had estimated. These qualities may sound simple, but in my experience, unfortunately, having people show up when they say they will and doing what they said they would are all very rare. Matt is a real treasure.

Matt was exceptional! He washed my windows, removed trees, clean my dryer vents, put up a shower…read morehead, cleaned my furnace and AC unit. My windows like brand new and all of his work was outstanding! I highly recommend him! Plus the prices were outstanding !! He's a true professional at all of his tasks he completes for your house.