I purchased bedroom items: name-brand pillowtop mattress, box spring, base, and headboard. Sales…read morestaff was friendly and helpful; prices were very reasonable and below other discount furniture stores. They have a large selection of furniture, rugs and accessories; some modern, cool stuff that I have not seen elsewhere. Delivery and setup were on-time and efficient. I am extremely pleased with the store management, willingness to work with customers, and the uniqueness and quality of merchandise. I will be buying more items from this store in Oak Lawn and Matteson.

I won't exaggerate: every piece of furniture in my house I bought from Discount Rugs and Furniture…read more A family run small business, which is frankly reason enough to support them, I choose this store because I always get the best value and because the owners are incredibly friendly. I was told recently that when I go there I'm not just their customer, I'm their guest - and it always feels like it. I'll tell you why I told them - I choose this store because I never have to wonder if I'm getting the best price. I never wonder if the salespersons are giving it to me straight. Never wonder about the quality I'm getting. I'm always completely and 100% sure that I'm getting the best value, and the best service. Be real a moment: a business has to make a profit. Period. But that doesn't mean you have to just be another wallet. At Discount Rug and Furniture I believe genuinely you will be treated as a friend.

We had a flood and our precious rug was soaked! Called Reza and the rug was picked up (soaking…read morewet) and taken to be cleaned and dryed out. They arrived within the hour, just amazing and much appreciated as the home was a disaster! They gave excellent service! The price was reasonable too. Thanks Reza

Reza has been doing our cleaning and repairs on our rugs through my Gallery in Crystal Lake for 35+…read moreyears. Incredibly skilled workforce that does a great job. does great high quality work and highly recommend them for any of your rug needs.

I picked RHF due to the customer reviews. They didn't disappoint. Installed oak flooring and…read morestairs in 2019. The installers were fantastic and knowledgeable. They matched the stain adjacent to a maple floor. I asked about protection for surface scratches since I had a dog business, they suggested Synteko. My floors still look great 7 years later.

I would not use this company again. The salesperson told me the boards needed to be replaced and…read morequoted me for that work. When the installer team came out, they did not replace the boards and told me new boards were unnecessary. I was still charged for the board replacements anyway. I disputed this directly with the company on March 19th, the day of the installation, and did not receive a follow-up. I had to reach back out on March 31st to continue addressing the issue. At that point, they asked for photos, despite my earlier explanation that photos would not prove anything because of the nature of the work. Today, they responded by saying the pictures were "not proof" and agreed to issue a refund, but only after I pushed the issue. At that point, it's no longer just about the money. It's about integrity, poor internal communication, and how a legitimate customer concerns are handled by this business.

so glad we listened to all the great yelp reviews and connected with kevin. my husband and i…read morerecently moved into our house where the carpet reeked of cat urine and the smell would not go away no matter how many times we had professional cleaning done. so we decided to get rid of the carpet and install new ones. kevin came by with multiple samples and explained the pros/cons of each material. we got a reasonable quote and decided to move forward. the style we ended up choosing went out of stock but the one he recommended in lieu of it was even better! our installation was scheduled for two weeks later. my only qualm was that on the day of, we were expecting it to start in the morning but they didn't arrive until between noon and 1. it seemed their last job took longer than expected. they ended up finishing a little before 4. so roughly 3 hours to uninstall/install for 600 sq ft of carpet. kevin typically stops by for a follow-up, which we had to schedule and he said all looked good. and the best part is that the cat urine smell is gone!

We bought some vinyl plank flooring and had an employee come to our house measure the basement an…read moregive us an estimate on labor to install the flooring. Install date came and the employees who came to do the install did an amazing job and worked with our schedule. Everything was done very well. We will be using Show Flooring again in the future.

Our Persian rug got soaked when out basement flooded, and the Minasian Rug team handled our…read moresituation exceptionally well at every point. We wanted the rug dried out - we couldn't just hang it over a railing bc it was soaking and we had rain in the forecast for the next several - and while many other companies needed us to bring the rug to their site, Minasian said they could pick up our rug that afternoon, clean it at their facility and return it to our house at a date we would schedule. They quoted us a competitive price, their team showed up that same day (on time), their team guys were friendly and professional, and they removed our wet (now useless) rug pad, in addition to taking our rug for cleaning. A few days later, the company called us to schedule home delivery of our cleaned rug. They gave us a tight (30-minute) window - not one of these cases where a company gives you a 4-hour window! - their team arrived on time, and again, the guys were super helpful and friendly. Although we didn't buy a rug pad from Minasian - we got one from elsewhere online - their team cut our rug pad (at my request) to fit our rug's size. All around, fantastic service! I recommend Minasian and would use them again.

Tom Jorjorian and the folks at Minasian were incredibly helpful with some rugs that have been in…read morethe family too long to let go. They salvaged what was possible and had great ideas for the rest. Highest recommendation!

I purchased an item on Saturday and went to retrieve it today Sunday and was unable to place it in…read moremy automobile. One of the gentleman there was nice enough to offer to bring it to me. He went above and beyond his responsibility and it's greatly appreciated. I see a long life relationship. I'm going back to take things there to put on consignment and definitely will be making more purchases. There are a vast selection of items to choose from the sales are phenomenal, and I was met with nothing but courteous interactions. Check them out. You won't be disappointed.

Great service and very nice selection of merchandise. I catch the 90% off sales . I will…read morerecommend ...

We just bought our second rug this year from Caspian Rug after a major apartment renovation…read more Exactly what we wanted and for a very fair price. Working with Lazar and Kamal is a wonderful experience. No pressure but they worked to find us what we wanted. If you are looking for an Oriental rug Caspian Rugs has a great selection. They all carry more modern rugs, but that isn't our interest so I can't comment on that. However, before trying anywhere else, give Caspian Rugs a visit. The quality, service, selection and pricing can't be beat.

Was in the market for Persian rugs to replace three I currently have…read more Went in looking for rugs of three different sizes to replace current ones that are a bit worn. I was assisted by two men, who insisted that central Asian rugs were the most popular (perhaps so, if one isn't willing to spend $$$ on a Persian rug). However, I asked only to see their finest rugs (Persian Isfahan, Tabriz, or Qum origins), as all the rugs in my home are traditional/fine Persian rugs. After getting the run-around for 25min, the men finally conceded that they have mostly central Asian and Eastern rugs, which I did not wish for. If you're interested in Far Eastern rugs, this store has plenty. There were only two Persian rugs that they had to show: a 12' x 10' and a 14' runner, both too small and humdrum. Went to Isberian immediately after, and found a trove of fine and traditional Persian rugs for my home. While I didn't find what I was looking for at Caspian, they do have a vast variety of rugs at reasonable prices.

Great experience flooring looks beautiful; Jeff made the shopping experience so easy. The…read moreinstallers: Joe and his partner were amazing they did a great job moving all the furniture, total complete clean up and hauling away the old stuff and my floors looks great. I did not have to do anything I'm a senior and can't do any of this kind of work anymore, they were punctual and so very friendly and nice another thing you don't encounter anymore. If you need flooring, I truly recommend Key Carpet, great experience I've ever had. Kudos to your amazing team and Thank You so much. Olga Sivek Oak Lawn

Let me preface this by saying we have been shopping at KEY CARPET for years. Let me also preface by…read moresaying we are giving 5 STARS for the installer Jose....he did a beautiful job installing the carpeting in the hallway, loft and on the stairs themselves. The problem is the edge of the stairs which everyone sees when sitting in our parlor look like horse manure...NOT the installers Fault but the type of carpeting that was ordered we were informed after the installation. Mind you we sat with one of the owners Len and explained what we needed and where...he said I have exactly what you need and when I asked IF we could take color samples home, he handed us a chart with swatches ready to go. Then he came out to measure and my husband said we weren't sure on the color and he helped us...picking the color my husband and friends picked which looks wonderful. The problem lies in that it has somewhat of a stripe effect and on the edges of the stairs, they could not be matched they are so crooked and look sloppy. IF you live in the Chicago area they run like ARCHER AVENUE. My husband went in with pictures and Len said his top guy would be out to look at it. The person that came out said it was definitely the wrong carpet for our type of stairs. he did say some customers would not notice it...BUT that I am very visual and see it. No offense anyone with or without glasses can't help BUT notice it. MY husband noticed it before me and he is NOT VISUAL. The MAN said he did NOT know what he could do to fix it because he could not remove the staples... the ends would ravel and he would not have carpet to work with then. I asked him to please stress to the owner that HE PICKED THE WRONG CARPET FOR OUR HOME WITH 12 STAIRS, he said he would BUT he kind of made us believe nothing would be done to rectify this situation. Needless to say it has been over a week since this man was in our home and we have NOT heard a word from LEN. I am almost 75 years old and I have NEVER written a bad review on line, I always try to work things out and get satisfaction. The PROBLEM here is I knew and so DID my husband when the MAN left we were NOT going to get a happy solution to this problem. I told the MAN when he left please left LEN know he has a disgruntled customer and we would NOT do BUSINESS there again. It is so obvious to us...good customer service and satisfaction is NOT LEN'S end goal.

Tom and his team do such an amazing job! They have cleaned our chairs and rugs several times and I…read moream always in shock how fantastic they look afterwards! The stains on our chairs were so bad that I thought I would need to throw them out! But after Second City Chem Dry worked their magic, they look like new! Thank you for your exceptional customer service and high quality job.

I tape my TV show and have twins + a 14 year old dog all under one roof. I thought I was needing…read morenew carpet in our basement however after checking with SCCD they explained how my carpet actually just had natural wear. They stain treated our spots and the whole things looks brand new. Plus we don't have a musty basement smell. To say I am happy is an understatment! I'M SUPER THANKFUL.