I ordered my daughter a Ben Johns Pickleball Paddle on 11/27/20. It's been 3 weeks and I STILL…read morehave not received it. Missed her birthday on the 14th of December and to make matters worse, USPS still says that the paddle is in Memphis! UPDATE..... Spoke to Customer Service Reps Eric and the Dave and they sent a new paddle priority mail and I received it two days later. What started off as a frustrating situation has been taken care of by the fine customer service team at Franklin. Thank you Dave and Eric for your help resolving this matter. My daughter is thrilled with her new paddle.

A few weeks ago I placed an order for custom batting gloves. Over the past week, I have left 2…read morevoicemails for, and sent 3 emails to, Franklin Customer Service in an attempt to get an order status. They have not found the time to reply to any of my contacts. Incredibly poor customer service.

One of the best vendors I've ever worked with. As a small business that work through and follow…read morethrough on all the details of each order to make sure you get what you need when you need it. We've order apparel and equipment through my club and my school, great experience both ways.

great company full of friendly staff. They are always willing to work with you, even with your…read morecraziest ideas. Products come back exactly how you want them. highly recommend for any customer orders.

These guys are the best. Phenomenal customer service! Highly recommend them for printing and for…read moreany sports related supplies.

They have excellent customer service and always have finished our job on the date that they said it…read morewould be completed! I can always count on a quality printing job on all items that they have printed for us! I love using LOCAL businesses to take care of all of my business needs!

I took a drive here earlier today with my husband who was in the market for a new pair of…read moresneakers/walking shoes. He can be a tough fit for any and all clothing because at 6'3" tall with a size 13 wide foot, things can be limited in stock. As it is, he has all his dress shirts made for him and he has had suits custom made to ensure an impeccable and comfortable fit. Lucky for him, the particular sneakers he was looking for were not only in stock here in his size but at a lower (factory outlet) price. The customer service was impeccable. A salesman named Hector assisted him and brought out not only the shoe he was looking for but a couple of other examples for Tom to try on and consider. For essentially what is an outlet store, this level of service seemed above and beyond and was greatly appreciated. The store also sells, lots of other New Balance sportswear for both men and women....leggings, sweats, jackets, gym wear, socks and even hats and gloves all under the New Balance label. As this is a "factory store" with lower prices, you cannot always count on finding the exact thing you are looking for and in your size. That said, there seemed to be a huge array of inventory of all kinds. There are some things sold here that are "factory" seconds but those are clearly marked. If not marked as such you can be assured they are first quality. New Balance is a local Massachusetts company so it is nice to give them our business. Many, although not all, New Balance shoes are manufactured in the United States and they employ many New Englanders amongst their 5 manufacturing sites in Massachusetts and Maine. This is a good new story from a good news company trying to do the right thing here in the USA. This store is a bit out of the way for us but I would definitely return. There is another outlet a bit closer to us in Brighton but for us, that means traipsing in and through the city and ending up in a potential parking nightmare. Here, there is plenty of easy and free parking and the store and its layout are large and easy to navigate.

Excellent customer service! Was greeted the moment I walked in. Was asked if I needed assistance…read more They didn't have a sneaker I wanted in my size, they was able to order it for me and ship it to my house!!! Right now they have 30 percent off the clearance section, I racked up!!! I spent $210 for 6 pairs of sneakers and a backpack! Will definitely be coming back again.

My very time at a MonkeySports Superstore. I usually shop at MonkeyGoalie.com that is affiliated…read morewith MonkeySports. When I say this store is ginormous, it truly is. They carry hockey, lacrosse and baseball items only and it's wonderful for my son, except I left spending over $600. Bella was great at helping us but I had to go to the register to let her know we needed help in the ice skate section. She radioed for someone to go help us but no one responded so she ended up helping us and checking us out. We were pleasantly greeted when we walked it but it appeared as if no wanted to really work. They have ample equipment and a skate sharpening area. Everything is neatly organized by sport, making it easy to navigate and shop. I would return because they have things we need but they've gotta work on their service. There's ample parking.

When I spend my hard earned money I want to have great service. Now typically I don't expect this…read moreat retail store as employees are most of the time not selling their own products so the passion is not really there. The complete opposite is here. This means even more to me as the money being spent is all donated to help the youth of Brockton. Thanks to Joe, Debbie and Max, I won't shop anywhere else for my lacrosse needs. They take such pride and ownership into their customer service that it is as though that are family and they built the building themself, brick by brick. Pride in their work is an understatement. There is no question or need they can't help with. A true family feel, this store is a hidden gem!

I had the best experience here dealing with Neta v and daniel G they are very plesent and…read moreinformational worker and more I wish all retail stores treated people like they did

Olympia Sports is pretty good. The Walpole location is one…read moreof the larger locations I've been to. It's set in the newer side of the Walpole Mall, closest to the Norwood town line. Accessible via Coney Street & Route 1 North. It has a huge section of shoes, and sandals as well as other sporting goods. It seems they have the most carts and racks of shoes.... as well as socks and TONS of other sports stuff. Staff are always friendly, approach all of the customers, and are very knowledgeable about sneakers/shoes and other products throughout the store. This location has the most variety (in comparison to the others I've been to.....) as well, for a plus. A great place in this area to stop by after or before checking the big box stores like Dick's, Sports Authority, or Walmart.