Taking your pet to emergency care services by any means is difficult. My pet means the world to me. When my pet hurts, I hurt. I took my 16 year old puppy at the recommended advice from a friend. From the moment I took him he was greeted by caring staff, always someone was by his side providing comfort. The Vetinarians who treated him were patient, kind, and informative. My pet is home now and improving. I could not ask for more. It means the world to our home that he is still with us safe and sound. Many thanks to the Vetinarians who treated him and especially big thank you to the professional support staff who put up with me and provided love for our best friend. A heartfelt thank you to Olympia Vetinarary Specialists. read more

Dr. Gustafson and his surgical team are awesome. Front desk person, Abby, not so hot. never thanked us at our check out, after spending 8600.00, thats not really the way you want to leave the office. But, the surgical team and the doc, are awesome. read more

OVS took great care of my cat and were very upfront about costs. I really appreciated them getting us in right away when everyone else was full! The staff was very caring too read more

Our pug puppy fractured his elbow and had to have it repaired. OVS took wonderful care of our Ralphie Ray. We recommend them for care of your furbabies. read more

Do not recommend taking any pets you love to this veterinarian Scott G. Not only did he make a lot of promises he couldn't keep probably because he was drunk but I believe that he took every emergency appointment he could during covid-19 without respect for the animals themselves. He literally sent my son home with his companion dogs stomach with a 8-in open incision told him to rinse it out daily with a garden hose 2 days later her incision split all the way from her groin to her chest and her guts were coming out we literally had to wrap her up and take her back so they could put her to sleep. $10,000 later his his best friend is dead and in a box on the top of his bed while Scott has a brand new house and I bet a bottle of alcohol underneath his desk in his office read more

Happy with the service, brought my pit bull In after he got attacked by another dog and they where easy to work with and the cost was very reasonable, the other emergency clinic in Olympia was terrible and I was shy about going to another one. Definitely go here if you need emergency care read more

My dog always decides to have health scares on a Sunday, so to the emergency vet we went.. I called in the morning and they told me to get there approximately two hours later. When we arrived, I filled out paperwork and paid a $500 deposit, and then it was just a short wait before they took my girl back. I was then taken to a room in the back where the veterinarian came to discuss his observations with me and his plan. I was given an estimate for all of the exams, labwork, etc. they wanted to do, and I had to approve it and pay the maximum amount. It was expensive, but I appreciated how thorough they were being in order to find out what my dog needed. I was then able to go home while they ran all of the tests. I called once to check on her and received an update, and I received a call a bit later saying she was ready for me to come pick her up. They discussed all of her results with me and set me up with medication and a plan to help her be on the mend. I do want to mention that my girl is reactive, but all of the staff said she did great with them, but when it was time for X-rays, she fought the sedation. I was told a member of the staff sat in the room with her in the dark until she was able to calm down and let the sedation take over, and I really appreciate that person's patience and level of care for my baby. Before leaving, I was told that the total amount of everything was less than the maximum estimate, so a refund for the difference was put back on my card. Overall, the trip was very spendy, but I expected that for an emergency vet visit, and it felt worth it to know my dog received thorough and high quality care. She quickly recovered and is doing great! read more

Turned away 10 week old black Labrador with bowel obstruction even after emergency appointment was made.

Because Olympia Vet Specialists gave excellent care to Nova this summer, we took her mother, Luna there when she collapsed Tuesday morning. Luna did not make it, but OVS did great. The emergency room whisked her in when they saw her condition, and stabilized her temporarily. (Heartfelt thanks to Jordan for his care and professionalism, even on a very busy, very long day.) Since OVS really does have specialists for different conditions, Luna was able to get everything that she needed right here in town. OVS does high quality ultrasound imaging - quickly when it's urgent. Dr. Parshley explained the situation (a mass as we feared, not a burst spleen as we kind of hoped) clearly and compassionately. She gave us a range of options, and explained costs and risks. We chose a needle biopsy, and then around midnight, euthanasia. Very sad to lose Luna, but she got the best care, and she did not suffer long. Very grateful to OVS for all their help, day and night. read more

I brought my dog to OVS on a referral from my regular vet, for an expensive specialized procedure. The procedure was successful, but my experience with OVS left a lot to be desired. My main complaint with OVS has to do with their communication. I had a good call with the doctor some weeks in advance. It was an expensive phone call but it was a good call. Then things really broke down beginning the morning of our visit. I live quite a long drive from OVS and had to take the day off work and get a car in order to make the appointment. It wasn't until I arrived that morning that I was told my dog would have to get a follow up blood test there the next morning. If I had know this in advance, I would have stayed in Olympia. When I told them, umm I drove in for the day. This is a long trip for me. Can I get this test back at home? They said ok, but neglected to tell me it was a very specialized test that I would be hard pressed to get at home. So I had to spend a couple hours trying to track down a local vet to do the test, and ended up having to wait some days for the results, which were very time sensitive. Again, had they had better communication, this would have never been a problem. Then after I got the blood test results OVS had asked for, the doctor refused to talk to me about the results. I guess since I got the test elsewhere, my dog was no longer his problem. But my local vet does not know what to make of the results, the doctor at OVS who performed the specialized procedure did, but he would not share his advice on the results. Lastly the OVS doctor prescribed some medication that seemed to be having a negative effect on my dog. I tried to get OVS to advise me on the medication they prescribed - is this effect to be expected? Is it ok? Do I need to stop it? I ended up stopping it own when I couldn't get them to advise me, and that ended up being the right call. It seems like a small thing to provide good communication with your patients, OVS, and I'm really disappointed that you neither provided good communication at pretty much any point of the process, or addressed my concerns when I repeatedly asked for better communication. Dog people, if you can find someone else to do your dog's procedure, I would recommend you give them a try instead of OVS. read more

I've never been to a place where you get an invoice, pay your bill, then days later they send you another bill saying sorry we messed up didnt charge you enough now you owe us more money. I've never been to another business that would operate that way. read more

Would give zero only place I could take my sick dog and they refuses to help because I didn't have 2000 in hand to pay for services. Sent me and my pet home with a catheter in place. Was told I owe nothing at time of service and now they are trying to bill me 150 to empty a catheter bag. Do not take your pet here. Please go to Olympia pet emergency instead.... read more

Money hungry, good 4 nothing greedy jerks. We called ahead 2 bring in our dog delivering puppies & puppy was stuck. They said 2 come in & we'll b waiting 4 u. We arrived in parking lot, had 2 wait 10 minutes 4 a tech 2 arrive, she had a ton of financial questions, forms etc then disappeared back inside. Another 15 minutes she arrived 2 secure payment. Meanwhile our new puppy was still 1/2 hanging out. We finally lost our patience & handed her our stressed out dog with blue puppy attached & told her 2 care 4 the animals 1st, & we'll make payments afterwards. Needless 2 say, our dog survived, but 2 puppies died & could have been saved, but these jerks were more concerned about their payments than the care of our pets. So much 4 Veterinarian Oath right Doctor? You should b ashamed of your greedy self!!! read more

Any pet owner knows how stressful it is to have something happen on the weekend, a Sunday no less. I called this place as recommended by my vet that of course isn't open, and first of all, all I could hear was laughter in the background. Like the person who answered the phone was kind of laughing on the phone. I'm sorry what? How unprofessional can you be. I asked if they could intake my cat today and was told "no not today, you can try back in the morning." No information about what the process would be to be seen, no questions about what was happening with my cat, DEFINITELY no advice on what to look out for if I can't get him seen anywhere. Very unhelpful and offered zero guidance on what to do about my injured cat. read more

Our dog had a hernia surgery there and the fee was $5000. We had to scrape and borrow from friends and family. He recovered and was suppose to stay overnight so he could be monitored to make sure he was ok to go home. These idiots released him too early , we took him home and his breathing is off. We took him back and told them they said we needed to pay an additional $400 for him to stay the night. They are crooks. We shouldn't have to pay anything that was included in the. Miscellaneous. My whole family is in tears and dog still not doing well. These people don't care about your animal they just want your money. I will never take my animals their again!!!! read more

Worst. Vet. Ever. Their paperwork states you can pay at the time you pick up your animal or at the time of service. We weren't offered a choice. The receptionist and Dr. Allen demanded the lower end of the estimate as a deposit ($2300 or some odd amount) before our dying pet got ANY care. He suggested euthanization of our pet, but yet there are no doctor's notes in her file describing WHY he suggested euthanization other than the fact they REFUSED to take a deposit of anything less than the lower end of the estimate, the receptionist REFUSED to cooperate with United Angles, an organization we were working with to assist in payment. Dr. Allen said Ruby either had an infection attacking her red blood cells or her spleen was bleeding internally, yet no imaging was done to actually figure out if that in fact was the problem. Yet he based his opinion of putting her down on that ONE potential diagnosis. I called and talked to another receptionist who stated there are NO doctor's notes in Ruby's file, no potential diagnosis notes, NOTHING to show proof as to why he suggested euthanization of our pet. So the entire hour we were there, she got NO care. I posted a review on their FACEBOOK page, and they didn't allow it to be posted. I have emailed their manager 3 times with NO response. The only good thing I have to say about them, is that at least the mortuary they work with offers an amazing wooden box that houses the ashes of our pet we were forced to pet down. But our information (my last name) that came with the paw print, wasn't even correct. Research and read reviews they cannot edit before you choose this place that boasts compassionate pet care. Because their Facebook page has 54 reviews so far and only ONE bad one they let go through. However Google reviews really tell you how they act. read more

Although pricey, we received very heartfelt care yesterday when we brought in our injured cat, Stranger. He suffered from a fractured spine and we ended up having to put him down. The doctor and nurse were honest and straightforward about the prognosis which made the "decision" easier. The process to put him down was professional and very heartfelt; it's clear the staff truly cares about the pet and the owners. Even in a holiday weekend, they were gracious, took their time, and spent as long as we needed to go over questions and options and allowed a long goodbye. Although it was not the day we wanted or expected, we were happy to have received the care of OVS. read more

My senior kitty got sick at 2am on a Saturday night. I took him here and the doctor was kind, knowledgeable, and very reassuring. He offered different treatment plans and - best of all - he listened to me. I went in sad and scared and fearing the worst. The doctor made both my cat and me feel better. Kitty is fine now, btw. He must have had a tummy bug and the vet's anti-nausea meds and fluids fixed him right up. read more

I wish I could give them 10 stars. They took such great care of my furby, and they were very patient with me answering questions, explaining all of our treatment options and associated outcomes. Love you guys! read more

I was completely ripped off by these incompetent vets. I was charged $11,000 for something that only needed some fluids, anti nausea meds and antibiotics. Had to take him in twice and the second vet did a bunch of test without reading the file of what happened. Trying to sell me cancer tests when he ate a chicken bone and already threw it up. Don't fall for the mumbo jumbo doctor speak, ask for them to explain everything. Government needs to start putting some limits on these places. Cheaper for a human doctor. read more

Where do we begin..... After my vet and I called over 50 vets and emergency vets in the state, we were promised a same day emergency blood transfusion for my treasured and loved dog from this company that calls themselves a vet specialist. After driving 2 hours, we got her into the emergency room. Once in the back they had my beloved pet held captive and refused service. They recommended that we put her down on multiple occasions, which was not an option. After one hour of being there, I demanded that I have her back. Within seconds of my demands my beautiful girl was supposedly not breathing (she was not on any life supporting equipment so does not make any sense why she would just suddenly not be alive when it was demanded that she be given back to me.) They stalled on preforming CPR even though I signed a form stating that CPR was granted before they brought her in. The doctor (Ming-Chen Chang) put on a hysterical act on the phone as if she herself was being brutally attacked, the most unprofessional thing I have ever witnessed in my life. I ran into the back where she was laying on a bare metal gurney as they were giving half assed CPR. All I could do was ball my eyes out and hold her. I couldn't stop telling her sorry that I brought her to this place. There was not a care in the world from any of their employees. All they cared about was money, asking if Id like to look into cremation services through them. While leaving the vet and placing my dead dog into my vehicle, one of the girls had the audacity to say, I kid you not, "oh you drive one of those cars with the cool doors." After waiting almost an hour to get my paperwork, I was told that it was a final bill of $1600 total. I asked again to be reassured that was a final bill after reading on the receipt that they may audit the bill and send you a "final bill" later on. Well sure enough, even though I was told it was a final bill, one week later I'm emailed another "final bill" of $2100 total. After calling and emailing back and forth trying to get answers regarding military discount and the increases, it is now almost a month later and I have finally gotten my answers or lack thereof. Their military discount is no discount, as it is only half off their assessment which is a savings of $97.50 on a bill of $2100. As for the added charges, I'm told that in no case is the bill final when you leave. "They will audit the bill and send a revised bill with 3-5 business days." I urge everyone to stay away from this place at all cost, it will cost you one way or another; your savings or your pets life. Yes they do have some good reviews, but lets look at the larger picture and remember that even Ted Bundy was thought to be a good guy by some. Lets look at the reviews. On YELP they have 3.0 stars with 61 reviews, that does not include the not recommended reviews which are all 1 star reviews. Here on Google they have 3.4 stars as of 10/24/2022 with over 250 reviews. How can that many people have a bad experience and this place still be in business? read more

The wait time was ridiculous. We've been here 3 hours and other than to be told the office visit will cost an astounding 95.00, we've yet to see a doctor. My dog is in pain and extremely agitated from a UTI and the staff hasn't checked in with us at all. We asked for an update and we haven't even received that! Save your time and money and go to Lacey. I'm trapped but you don't have to be. Going on 4 hours now. We've seen the doctor who honestly is one of the nicest people in the world. We've now waited 30 min for the treatment w agreed to start. Clearly way understaffed. read more

Was referred by an Excellent Internal Medicine Vet that had cared for my dog that was moving out of state- Initially this group made an appointment- than called me stating the dog needed to see a surgeon-rather than internal medicine. They did this without even reviewing the dogs Vet records from their prior Internal Medicine Vet - If perhaps Dr Moon had done so they would see the diagnostics that were done and the regime the dog was following - Clearly would have noted the dog does not need surgery and is doing Excellent with medical management- As well if they were experienced they would know that NOT All animals with sliding hiatal hernias need surgery!!! The combination of not reviewing records prior to stating the dog needs a surgeon is just bad medicine. and lack of knowledge about the care of such animals tells me this is definitely NOT the practice I would want any of my dogs cared for. Perhaps you should review prior specialty records prior to determining an animals needs as well as get some education - Bad Medicine all the way around. Dr Moon we can Thank you because your lack of knowledge of the care of this type of dog and lack of care in reviewing previous Internal Medicine Vet records tells me the quality or your practice is poor! I am used to top notch specialty care and you definitely don't meet the standards! Bad Medicine all the way around - I run a 501c3 Boston Terrier Rescue as well I work in medicine myself- Not my first rodeo with specialty care....Negative 10 Star rating here for Dr Moon - Get some education Dr Moon! read more

Very much a business and not a family friendly veterinary practice. I only recommend you come here if you have to. They won't remember who you are or get back to you if you call and the vet is impossible to get ahold of for anything. Save a headache and your money and find a local vet. read more

Amazing customer service, willing to drive the extra miles for amazing care. Our Luca needed surgery and all staff were so great to him and us. Dr Gustafson was very informative about all aspects of surgery and recovery. Bryan is the BEST!!! Thank you everyone for loving our Luca Baby Bear Brasi. read more

BluePearl Pet Hospital Olympia - Drive home from surgery - Veterinarians Near Me - Olympia, Washington

My puppy got bit at the dog park, and after exhausting my options in Pierce County, a friend recommended I try OVS. They got her in and evaluated within the hour, and I was provided prompt assistance, and updates about a treatment plan. Generally emergency vets will be more expensive, so the price did not shock me, but was later informed that the treatment ended up being less than originally anticipated. I can completely understand why they use this method as sometimes things are worse than initially anticipated, and sometimes they are not. Please don't be put off by the questions in the beginning. Understand that every vet hospital will go through the same line of questions during intake. I felt that they were truly there to help my baby, and I am extremely grateful. I wrote this review in hopes that it may bring comfort to someone searching through the reviews and feeling uncertain about trusting OVS with the care of their fur baby. Thank you OVS for caring for my Frankie~Doodles. read more

BluePearl Pet Hospital Olympia - Veterinarians Near Me - Olympia, Washington

I was referred to see a specialist at this Clinic for one of my Yorkies . Not only did I leave there with no understanding as to what exactly was going on, I had to leave my Yorkie for 2 hrs for tests to be done . I thought that the Specialist , Dr Green, would have taken the time to go over the results and talk to me about the plan once I returned to pick up my little dog. Instead when I returned, a Tech rather than Dr. Green came out with my dog and vaguely went over the foods/diet but not until she had the person ring up my bill! When I asked this Tech questions, her demeanor and lack of information was disturbing . The food that they recommended had ingredients that my Yorkie is allergic to and would certainly cause more issues. I called last week since I still have no response from Dr. Green regarding what to do, I left him a message with the receptionist , not only has he NOT called me back, I dropped off a letter for him yesterday, nothing, no response, no phone call, no follow thru ,in the meantime my dogs treatment has been delayed by weeks ! Extremely disappointed with this 'Specialist ' Clinic....it certainly would have apprehensions on relying on them for any of my dogs health . read more

After a nine hour wait in my car outside Olympia Vet Speciality my dog was seen for less than 5 min. We arrived at 1:30 pm. My dog was taken in at 3:40 after I was asked if I wanted to spend 5 to 800.00 dollars for labs, fluid and radiology before seen. She was not see at 8pm but the vet called me at 8:06 pm and told me my dog should have a surgery consult on her knees. My pet came in with back pain. After resting all day she did not yelp with pain when finally seen. I feel there was alot of unnecessary upselling. They wanted to do surgery for ? issues I had not brought her in for. As an RN I felt the excuse of we are like the hospital ER was disturbing as you would not necessarily get labs, IV for a basic injury. I understand it is a necessary service, but I can see where customers can be easily be taken advantage of. Buyer beware. read more

Crappy service. Environment feels like Barbie walking into a mechanics shop for a car and all of a sudden you're paying 10,000 for nothing. Kept changing the charges and charge more than you consent to. Try to convince you to do care that isn't necessary. Do not take your pet here. I am a nurse and I've seen plenty an X-ray. They tried to convince me that he had a pneumothorax and that he had to stay in for hospitalization to the price of 1500-3000 . What a joke. Then they tell me he needs surgery at the cost of 5,000 but "could be more I can't quote the surgeon" funny thing. When the STAT specialist wrote back on the X-ray. Lungs were unremarkable (shocker) and the recommendation for the broken leg was to stabilize and get follow up xrays to check for healing. All this place cares about is their money. I called them out on charging me wrong and they had a technician come to the front desk to basically get snippy with me. Ridiculous. Really. Don't waste your time. Go to Olympia Pet Emergency.. or hell drive to Tacoma. read more

I just want to say this place is amazing! They helped my dog luke with his problems, the wait time was not bad at all got in him and out as fast as they can, also amazing staff and doctors ! Thank you so much again . read more

They were amazing! I had to bring my puppy in for an emergency and they were very prompt and quick to help. I will definitely be returning.

We brought our 6 month old puppy into the ER at 5am after she pulled out her stitches. From the moment we pulled into the parking lot to aftercare, the staff at OVS have been phenomenal. Once our puppy was stabilized the surgeon throughly explained her condition and the procedure. The team that took care of her were warm and caring when we called for checkins. The price at discharge was within the quote, and the bill was itemized and fair. We are forever grateful to OVS and they would be the 1st number I call in case of emergency. read more

On Monday night, our 3.5 pound 19 month-old chihuahua was choking on 1/2 of a Costco chicken jerky strip. We drove as fast as humanly possible to OVS from Oakville. Dr. K was awesome! Kind, compassionate, and great at his job. Radiographs confirmed the esophageal blockage. Dr. K anesthetized our dog and got the offending foreign body out! Once we got home (entire ordeal took only four hours), she was back to normal. She wasn't even tired or sore. Yay for awesome hospital teams!!! read more

They took our shih tzu immediately after she ate chocolate. We waiting 45 min in the front room before being taken back to exam room. In which we still didn't get to see our dog. They told us what was wrong then said they'd be right back with the estimate. Close to 20 min later I had to personally go out there and ask them to give us the estimate in which they came back with immediately. After I asked "unkindly and rude". Still yet to see my dog and it's been over and hour and 15 min. Nervous and scared to see her they have us wait and wait and give us no attention even though there was only 1 other person. Very unprofessional, very uncaring, overall terrible. Take your animal anywhere else but here. read more

I am sitting here absolutely heartbroken. My cat showed signs of labour starting when I found drops of amniotic fluid on the floor at 11:30 pm Saturday evening. I called the Olympic Vet Specialists at 7:31 Sunday morning because her labour was not not progressing and wanted to bring her in. The receptionist asked the vet and then told me that she said I should not worry. At that point fetal movement was very strong. At approx. 10:50 Sunday morning I called back very concerned because there had been no change. Again the receptionist spoke with the vet, who told her to tell me to go online and read up on feline pregnancy and delivery. What an insult!! I was told that at that time they were fully booked and would be unable to do more that triage my cat and send us elsewhere. EXCUSE ME?! I had called and had been prepared to leave my house at 7:31 that morning and you told me not to come, and now you were telling me that you could not help my cat?!!!! I could have been there in a little over an hour and she would have gotten the help that she needed at 8:40! I put my trust in that vet and did not pursue it any further believing that she was ok and the symptoms were normal. I believed her and so did not go to any other emergency vets. I did the same on Monday. Tues I noticed that fetal movement was extremely weak and rushed her into a vet nearly an hour away. Xray showed two oversized kittens. I asked for a c-section and when the kittens were born they were very weak. I took them home, saw that they were latching on and went about my day. I would peek in every so often but tried to not disturb because of the stressful delivery. Thursday afternoon I found that one of the kittens had passed. Two days later I weighed the second kitten and discovered that she had lost weight since delivery and was in serious trouble. Turns out that due to the trauma of the delayed delivery, that the kittens were too weak to nurse and Mama was not producing enough milk as a result, so the babies were starving to death. I found someone who was able to help her, but this morning I got the call that she too had passed. I had put my trust in that vet, who without seeing the pregnant mother had decided that instead of asking me to bring her in, said that there was no problem. Then later when I called back she insulted my intelligence by telling me to go and read up on cat pregnancy and delivery. This was a healthy young cat who had successfully delivered two healthy litters. They probably would have survived a c-section had it been done early Sunday morning after I called the first time. Now here I am, just 9 days before the 32 anniversary of the passing of my daughter, a death that could have been avoided had the medical community not made a mistake, and I am not only dealing with the trauma of losing both kittens but the pain of the memories of experiencing neonatal death caused by a poor decision made by a doctor. Do you know what the pain is like to know that one single dose of antibiotics given during labour and delivery would have saved your child's life?!!! I wasted $1600 on an emergency c-section. I had expected that selling just one of the kittens would have covered that cost. I don't make a profit breeding these kittens, all my income covers the expenses. read more

It took almost 13 hours to get some tests done for my pet. I showed up at 9:15 AM. Because other pets were considered a higher priority, mine was not seen for several hours, yet I was told I can not leave the parking lot. After 7 hours, I asked what had been done so far. The answer was "an examination". No tests no labs no meds. My cat just sitting in there while I sat in my car for seven straight hours. I called and asked at what point do they decide to keep pets overnight. They said, oh so glad u called because we didnt have the right number for u. could not contact you. Why have i wasted my entire day in the parking lot if they cant even come out here to look for me?? The Dr states my pet should be hospitalized for a few days it will cost $2,700. I said I can only afford 700 up front but can pay the rest within 2 days. They then state we can just run tests with the $700 and i will take my pet home. Dr says I will see what I can do, cant promise anything but should be able to pick him up about 8 or 8:30 pm It is now 9:55 pm and I am just now getting my pet back. I know the staff here care, are kind people, and work hard, but do not bother coming here early, unless your pet is at deaths door, because otherwise people who show up 6 hours after you, will be out of here with their pet before your pet is even seen. Not first come first serve. read more

This place is a joke! Took 3 hours to see the doctor and checked my dog out for 5 minutes and gave me some anti-inflammatory meds for a swollen foot....$118. They told me to come back the next day if it got worse and if I did they'd waive the exam fee. The next it was worse so I came back. They said it would be a 6 hours wait....ARE YOU JOKING!! There were two other people in the lobby. They said they were busy and short staffed....HIRE MORE STAFF THEN!!! DO NOT GO HERE IF YOU VALUE YOU TIME! read more

We got a puppy under the pretense that she was dewormed and vaccinated. Once we got home we found out that wasn't the case, she was throwing up worms for 3 days. Sunday only a select few vets were open so we opted for Olympia Vet Specialists. I was a little worried due to the amount of negative reviews but was pleasantly surprised they wasn't the case for us. The reception was very attentive and helpful called someone to see us within 5 minutes. Patty was the vet we saw and she really took care of us. Our puppy has worms and dermatitis. The wait wasn't too bad, we ended up leaving and coming back. Patty explained everything to us about her condition and sent us with paperwork and prescriptions and also let us know we could call her anytime. The price wasn't too bad either! We will definitely return for our needs for all of our animals I highly recommend this place everyone there was nice, professional and accommodating!! read more

BluePearl Pet Hospital Olympia - Veterinarians Near Me - Olympia, Washington

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My dog had blood in her urine. Took her there and received a phone call from vet. She starts telling me about surgery options for a good 10 minutes and how specialized her staff is. I had to stop her and ask what she was trying to tell me and then she finally tells me that she's pretty certain that my dog has cancer. Why didn't they lead with that? Of course they have to send some bloodwork out because for some reason a specialist can't do that in house. Then after about another 30 minutes on the phone listening to her go on, I asked about my dogs insatiable thirst for water. Which I wrote down in the paperwork when I brought her in. It was obvious that they never even read my paperwork which clearly detailed my dogs symptoms. After that the vet recommended yet another test that would have to be sent out. I agreed and paid for the entire prognosis and tests(over $700). Was told the test should come back after the weekend. Never received a call back. I ended up having to call back four times on four different days over a period of two weeks to finally get someone to issue me a credit for the test. No apologies or anything. I was told during each call to them that they would have some call me back. They never did. Then I was told that no one was available to issue me a credit during one of the calls. The last two calls I was promised that the vet would call me back. She never did. I'm still hoping for a credit but won't know for a couple of days I guess. I'm thinking of calling the credit card company and disputing all the charges. I have no idea if they even did a single thing to my dog. They never showed me ultrasounds, blood work results or anything. Just a bill. Their invoice and paperwork is totally unprofessional. Just look at one of their bills and you will see that even their phone number is listed as all zeros. Seriously, you don't have someone in the office that can enter a simple number in a computer? They are happy to give you a bill but don't expect to actually see any of the test results. I was treated like I should be happy that they were offering their services instead of them being happy I was bringing my business to them. I would not recommend this place at all! They are good at adding things to your bill though so I guess they are specialists in that game. Am I bitter. Absolutely. The most unprofessional vet I have ever taken any animal to. Update: credit was given to my credit card for the service that they didn't do. Receptionist finally apologized to me for the troubles. Still never heard back from the vet personally so I'm not changing my review. It's her business so if this review helps someone to stay clear of doing business with them then I hope my review helps. read more

This clinic has been a huge blessing twice in the past year. I had a cat, and then my dog, go downhill very quickly. When my regular vet "couldn't fit us in", I turned to OVS. In both situations we had to put them down, which was not a surprise. The staff was incredibly kind and supportive. The ashes were returned in beautiful boxes engraved with their names. As far as complaints about the money side of it, I don't know any vet that doesn't make you pay at the time of service. I was surprised at how affordable each visit was considering one was on a Sunday and one was at 11 pm on a week night. I would return here without hesitation if needed. It's a blessing to have them in the community. read more